MS
Mahesh S.
CFO
Medical Practice
Mid-Market (51-1000 emp.)
"Affordable & Reliable for Call Tracking"
5/5
What do you like best about Voiso?

They have the best environment to work on and also they have a verities of features that gives full control on tele communication with collaborative environment. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

Voiso have the integration that support all types of server and implementation was very quick and easy to install. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello there Mahesh!

Taking the time to write this review makes us really happy.But more importantly we are glad to see you enjoying Voiso and specifically the UX of our software. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

AD
anastacio d.
Mid-Market (51-1000 emp.)
"Good for Auto Dialer"
4.5/5
What do you like best about Voiso?

They have automated system that gives us very satisfactory experience to manage all our works without any issue. their infrastructure gives easy implementation and integration. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

All are good and we frequent use their services without any hassle. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello there Anastacio,

thank you so much for this positive review. We are very glad to hear that our AI Predictive Dialer has brought a positive change to you and your company. Also we are always excited to hear that our customer service has been a good experience for you as we pride ourselves on being customer-centric.

Kind regards,

Voiso team

NM
Narayan M.
Data Analyst
Information Services
Mid-Market (51-1000 emp.)
"Analytics used to take action"
4/5
What do you like best about Voiso?

The dashboards are always up to date and can be changed to suit our needs, so we can focus on the key numbers. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

There are times when the mobile softphone fails because of a weak wifi signal. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hi Narayan! We are very happy to see that you are enjoying our Real-Time Dashboards feature and it helps you to place the attention where needed. Also for the mobile soft phone, this has come to our attention and be sure that we are working on solving this problem - as we pride ourselves on being solutions oriented and customer-centric.

Best, Voiso Team

AV
Ajay V.
Manager
Events Services
Mid-Market (51-1000 emp.)
"powerful customization with user friendly infra"
5/5
What do you like best about Voiso?

They have powerful customization with a very user-friendly infrastructure. Their number of integrations gives the best implementation process for the Auto dialer. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

Need support for integrating our other application with their system, and their support team has helped a lot. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hi Ajay!

Thanks for this review! Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

AF
Adaline F.
Account manager
Information Services
Mid-Market (51-1000 emp.)
"Able to grow and stay dependable"
5/5
What do you like best about Voiso?

Our calls are always clear, even when the company’s cloud system is working at full capacity. They have easy to use infrastructure with great support team. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

The dashboard may look busy until you adjust it to your needs. Otherwise all are working fine to working on their platform. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello there Adaline!

Your satisfaction and your growth is our priority, and we're committed to maintaining excellence.

Therefore reading that you have managed to grow with our tool, that means a lot to us.

Looking forward to exceeding your expectations ahead!

Best, Voiso Team

See how Voiso improved
HK
Heaven K.
Research Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Bringing together all channels into one"
5/5
What do you like best about Voiso?

Since all my voice, messaging, and sms messages are in one place, I can interact smoothly and see the whole conversation as it happens. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

I wish there were more ways to change how the chat widget looks. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello here Heaven!

Thanks for your very positive review! We're thrilled to hear you are really enjoying our Omnichannel tool.

Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead!

Best, Voiso Team

See how Voiso improved
MS
Megha S.
Project Manager
Information Services
Mid-Market (51-1000 emp.)
"Top Notch Experience with Voiso Platform"
5/5
What do you like best about Voiso?

Managing outbound dialing and call tracking with Voiso is very effective and easy to use that gives hassle free infrastructure to manage all user and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

No, I don't have any issue with their services yet. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hi Megha!

Thanks for your review! We are always happy and eager to hear your feedback so we can get better and optimise who we are and what we do. We are glad to hear that our feature of outbound calling helped you a lot.

Best, Voiso Team

QW
Quinton W.
UI Developer
Market Research
Mid-Market (51-1000 emp.)
"User Friendly Interface"
5/5
What do you like best about Voiso?

They have user friendly interface and also they are providing the services in very reliable and affordable cost in the current market. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

No, all are good with Voiso platform, never had a issue yet. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello there Quinton!

Thanks for this very positive review! As you know we pride ourselves on being customer centric and specifically UX friendly, so we are very excited to hear this from you. Looking forward to exceeding your expectations ever more moving forward!

Best, Voiso Team

CB
Camylle B.
HR
E-Learning
Mid-Market (51-1000 emp.)
"Supportive & Reliable Infrastructure"
5/5
What do you like best about Voiso?

They have the services that comes with automated infra where we can manage services with collaborative environment. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

No, Don't have any issue still and always we get the services with affordable and reliability. Review collected by and hosted on G2.com.

Response from VOISO Advanced Hosted Call Center Solution of Voiso
Edit edit

Hello Camylle!

Thanks for your exceptional and very rewarding review! Your satisfaction is our priority, and we're committed to maintaining excellence. Looking forward to exceeding your expectations ahead! Best, Voiso Team

Rakesh T.
RT
Rakesh T.
Business Development Team Leader
Small-Business (50 or fewer emp.)
"Good call quality and great customer service"
4/5
What do you like best about Voiso?

For our company specifically, having 8 SDRs, we really depend on having good call quality especially when talking with our prospects, and this is exactly what VOISO provides for us.

Apart from that, they are always at our disposal when it comes to providing us with support, when one of our SDRs are facing any challenge. Review collected by and hosted on G2.com.

What do you dislike about Voiso?

We use HubSpot as our CRM and not being able to access the call recording from HubSpot directly is something that we would like to have.

Although this is something we dislike, after speaking to VOISO team, they have already stated how they are working towards making this active by the end of this month. Review collected by and hosted on G2.com.