Philip A.
PA
Philip A.
Conference Producer
Small-Business (50 or fewer emp.)
"Secure way to make international calls"
3.5/5
What do you like best about VoIPstudio?

Easy to use to makes and send sms messages Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

The general interface can be improved to be more intuitive Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for your feedback! We're glad you find VoIPstudio easy to use for making calls and sending SMS messages. We appreciate your input on the interface and are always looking to improve. We're happy VoIPstudio helps you communicate with international clients easily.

If there's anything specific holding you back from rating us higher, we'd love to hear your thoughts so we can make your experience even better. Thank you for choosing us!

Stuart R.
SR
Stuart R.
Mortgage and Protection Adviser
Small-Business (50 or fewer emp.)
"Relly good VOIP service"
4.5/5
What do you like best about VoIPstudio?

Having the ability to have calls directed to either my PC or Mobile. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Sometimes the quality of the calls are hit and miss. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for your feedback! We're glad you enjoy the flexibility of directing calls to your PC or mobile.

We appreciate your input regarding call quality and are continually working to improve it. If you experience any issues, please open a support ticket so we can assist you promptly.

It's great to hear VoIPstudio helps you never miss a call. Thank you for choosing us!

TC
Tom C.
Director
Mid-Market (51-1000 emp.)
"Excellent service"
5/5
What do you like best about VoIPstudio?

We have been using Voipstudio now for 5 or so years. Its an excellent VOIP provider. Well-priced, excellent support who can be reached by phone, and tons of features. Easy to setup too once you get the hang. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Nothing, its a really great service. I've had no problems with them no downtime. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for your feedback! We're thrilled to hear that VoIPstudio has been serving you well for the past five years. It's great to know you find our service well-priced, feature-rich, and easy to set up.

We're glad you've had no issues or downtime with VoIPstudio. Your satisfaction is our priority.

Thank you for choosing VoIPstudio as your robust VOIP operator. We appreciate your continued support!

Prakash K.
PK
Prakash K.
Managing Director
Small-Business (50 or fewer emp.)
"Its good and resonable"
5/5
What do you like best about VoIPstudio?

I like its call connectivity. Its good and reliable. I can use it for my business needs Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Its desktop application is not much optimized else everything is good Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for work from home"
4/5
What do you like best about VoIPstudio?

Is easy to use and the new update makes it very easy to pick up the call phone numbers. I work from home and I need to be available for my customers, I never had an issue with VOIP, at worst it takes a few minutes for an update and you are back online. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Not specific to the tool, but the integration with Salesforce is not great. That will be my only note. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for sharing your positive experience with VoIPstudio. We understand the importance of seamless communication for remote work, and we're continuously working to enhance our platform. We'll take note of your feedback regarding the Salesforce integration.

PH
Paul H.
Small-Business (50 or fewer emp.)
"VoiStudio offer excellent service and deliver what they promise"
5/5
What do you like best about VoIPstudio?

VoipStudio are an excellent Voip company. Their prices are transpant and have always included all their user features within the subscription. Their support team are excellent and were especially helpful when setting up the account, which was nitially quite complicated, but they ensured everything was configured and worked properly. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

One major irritation which I cannot understand why they won't fix is that you cannot access your Microsoft Exchange or mobile phone contacts on the App - it means I have to use a 3rd party App and ish the'd address this urgently. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for your positive feedback! We're pleased to hear that you think VoIPstudio is exceptional, with clear pricing and helpful assistance during setup. If you have any concerns regarding accessing Microsoft Exchange or mobile phone contacts, kindly submit a support ticket through the application or our support page: https://voipstudio.com/support/. VoIPstudio offers efficient and alternative telecommunications solutions, eliminating the need for fixed phone lines and providing flexibility. Our top priority is your satisfaction.

MC
Mike C.
Small-Business (50 or fewer emp.)
"Simple, easy to get started and use, does what it's supposed to do."
5/5
What do you like best about VoIPstudio?

Our workers can use it with very little in the way of instruction, and like using it. Price is also very important, and VoIPstudio is very economical while not coming across as cheap. Their help is also very good, and quick. Whenever I have got stuck, they have been very helpful. Certainly a recommendation from us. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Nothing serious, but there seems to be a slight language barrier which can occasionally cause a problem. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for the positive review! We're delighted to hear our platform offers both simplicity and cost-effectiveness for your team. Feedback like yours motivates us to improve continually. Your trust in us is greatly valued, and we look forward to serving you even better in the future!

EC
Elspeth C.
Assistant account coordinator
Consumer Goods
Mid-Market (51-1000 emp.)
"Robust telephonic system with best pricing around"
4.5/5
What do you like best about VoIPstudio?

It has detailed call history and call log, and allows me to mark messages as unread to track which issues have been resolved. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Allowing me to set things like, called, not interested, bad number, follow up, etc would be a huge improvement. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for sharing your feedback about VoIPstudio!

It's great to hear you're finding value in our detailed call history and the ability to mark messages as unread. Regarding your suggestion for enhanced tagging capabilities such as "called," "not interested," "bad number," "follow up," etc., you might find our call tagging feature helpful. Learn more about it here: https://voipstudio.com/blog/the-call-tagging-feature-in-voipstudio/. If you need further customization or have more ideas, opening a support ticket lets our experts assist you directly or capture your feature suggestions.

We're glad VoIPstudio’s voice, text services, and contact storage capabilities are meeting your needs. Your insights help us improve and offer features our competitors don't. Thanks again for your review!

Ryan R.
RR
Ryan R.
Marketing Director
Construction
Small-Business (50 or fewer emp.)
"Cost effective reliable online phones"
2.5/5
What do you like best about VoIPstudio?

The onboarding process and integration is quick and easy. Support is very reliable and thek knowledge base is top notch. It was easier to integrate on desktop and mobile devices. All of our team members in the field and office were able to quickly learn and incorporate VoIP into daily practice. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

There is a slight delay on outbound calls but the issue is easily overcome. It does seem that when there is an issue for one user the entire team will soon experience the same issue. Support does require 3 examples of an issue before they step in to help, but most issues can be resolved by reseting the app. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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We're thrilled to hear about the smooth integration and onboarding experience with VoIPstudio. We're continuously working to improve, so please don't hesitate to reach out again whenever you or your team experience any issues. Thank you for making VoIPstudio a part of your communication solution!

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"No downtime in many years, good value for money."
4.5/5
What do you like best about VoIPstudio?

Steady service, we have not logged into the account much because it just works how we want it. The few times ive asked for customer support it has been a quick solution every time. Implementation phase was many years ago but I remember it being not too much of a fuss, we were able to add features such as voicemail, forwarding, times of service and others without much fuss. We use the phone system for inbound calls daily. VoIP Studio was our first voip service so there was no integration required. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

I can't think of much negative at this point, we have not used outbound calls much or at all, so i can't comment on pricing for that. Perhaps we would use VoIP for our international calls if we had a better understanding of pricing and how it could work. I just like the fact I don't have to think about the service or log in, it just works. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio
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Thank you for sharing your long-term, positive experience with VoIPstudio! It's fantastic to hear about the reliability and value our service has provided over the years, with no downtime and efficient customer support whenever needed.

Regarding outbound calls and international rates, we understand the need for clear information. We encourage you to contact our support team for detailed pricing and options, ensuring you can fully leverage VoIPstudio for all your calling needs.

It's great to know our service has simplified your business communications, making it easier to manage calls professionally and flexibly. We're here to continue supporting your business and making sure VoIPstudio works seamlessly for you.