Keir M.
KM
Keir M.
Small-Business (50 or fewer emp.)
"VoIP In review"
4.5/5
What do you like best about VoIPstudio?

The ability to track calls recieved by each user Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

I have lost access to the reception console Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for your positive feedback! If you encounter issues accessing the front desk console, please submit a support ticket via our support page at https://voipstudio.com/support/. Our team will assist you.

TA
Thailo A.
Mid-Market (51-1000 emp.)
"Flexible service with great features and favorable results"
5/5
What do you like best about VoIPstudio?

I like that it allows you to record calls, preventing you from wasting time taking notes. The user interface is excellent. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

It has a somewhat high cost, so it is not as accessible for small businesses. It provides a large number of options, so it can be somewhat confusing. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for your feedback on VoIPstudio! We're glad you appreciate the call recording feature and our user-friendly interface.

We want to highlight that VoIPstudio is designed to be one of the most affordable systems in the market, especially considering that we include all features for all users across all plans. Unlike other providers, we don't charge extra for premium features, ensuring great value for businesses of all sizes.

If you find any aspect of our service confusing or if you have questions about our pricing, we encourage you to open a support ticket. Our support team is dedicated to providing assistance and clarifying any doubts, ensuring you can fully leverage the flexibility and features of VoIPstudio.

We're pleased to hear how VoIPstudio is facilitating remote work for you and making voicemail access convenient. We're committed to supporting your business's communication needs effectively.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great for Consultants!"
5/5
What do you like best about VoIPstudio?

I like the ease of use in the app the most. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

The website version can be a little confusing. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for taking the time to share your experience with VoIPstudio! We're delighted to hear that you find our app easy to use, especially as it helps provide you with a cost-effective business phone number solution.

We understand your feedback about the website version being a bit confusing. We're continuously working to improve our user experience, and insights like yours are invaluable. If you have specific suggestions or need assistance navigating the website, please don't hesitate to reach out to our support team. We're here to help make your VoIPstudio experience as smooth and efficient as possible.

Thanks again for choosing VoIPstudio, and we look forward to supporting your consultancy work with our services.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"VOIP STUDIO REVEIW"
3.5/5
What do you like best about VoIPstudio?

VOIP Studio has a very user-friendly interface that is quick to navigate around and find several options to setup your telephony. It also integrates well with our Ticketing System, Zoho Desk and has an efficient customer service that responds to user queries quickly. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

It does not provide an inbound number for Nigerian calls and I was not able to port an existing local number from Nigeria to the system. They should look at integrating numbers from Nigeria Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

It's great to hear that you appreciate our user-friendly interface and the seamless integration with Zoho Desk. According to our pricing page, we should be able to provide Nigerian numbers. If you're facing any issues with this, kindly open a support ticket, and our team will be more than happy to assist you.

Thank you for choosing VoIPstudio, and we're here to ensure your experience is smooth and satisfactory.

See how VoIPstudio improved
Jon A.
JA
Jon A.
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about VoIPstudio?

Support is available 24/7 and can always chat to someone straight away. Uptime on our system has been much better since we switched to them Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

As we are based in the UK, daylight savings has to be adjusted manually every 6 months Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for your positive feedback. We are glad you appreciate our 24/7 support and improved system uptime. Regarding the daylight saving time adjustments, we are working to fix it. We thank you for your understanding. If you need any help regarding this or encounter any issues, please get in touch via support ticket through the application or our support page: https://voipstudio.com/support/. VoIPstudio is here to support your flexible working arrangements and provide unmatched pricing for your needs.

Rocky R.
RR
Rocky R.
Small-Business (50 or fewer emp.)
"Overall VoIPstudio has been good. The call recordings are the most desirable feature"
4/5
What do you like best about VoIPstudio?

Call Recordings. It's helpful to refer to when confirming information again! Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Sometimes call do not properly connect or have a delay it seems. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

We're delighted that our call recording feature has proven beneficial for you. However, we're concerned about the connection issues you mentioned. We'd appreciate it if you could open a support ticket so our team can help resolve any problems you're encountering. Ensuring seamless calls is our priority. Thank you for choosing VoIPstudio!

Amanda R.
AR
Amanda R.
Small-Business (50 or fewer emp.)
"Dependable, easy to use"
4.5/5
What do you like best about VoIPstudio?

I like that it integrates into my Zoho CRM but also has an app for my phone, which is completely separate from my other phone activities. So when I'm working, it's work and when I'm not, I'm not seeing calls & messages when I don't want to. I also like the email transcription of voicemails, super handy! Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

Voicemail files can only be uploaded as MP4's unless recorded in real time. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for sharing your experience! We're glad to hear that you find VoIPstudio dependable and easy to use, especially with its integration into your Zoho CRM. Regarding the voicemail files, we appreciate your feedback and will take it into consideration for future improvements. If you ever need further assistance or have any questions, feel free to reach out to us!

Alejandra L.
AL
Alejandra L.
Small-Business (50 or fewer emp.)
"VoIP Studio has been the best service we have found that is affordable for new businesses"
4.5/5
What do you like best about VoIPstudio?

The best thing about VoIPStudio are their customer service representatives, they'll go above and beyond to help you get exactly where you want, that makes me forget of everything that I would prefer to be different, cause everytime I need something, the team is right there to make it happen! Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

The only thing I would like for VoIP Studio to have is a way to connect text messages to our CRM. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for sharing your experience! We're truly honored by your appreciation of our customer service.

Regarding the integration of text messages with your CRM, it's possible that this might be achievable via our REST API. However, for a more tailored solution, please open a support ticket through your app. Our support team will assist you in finding the best approach or, if needed, escalate your suggestion to our developers to see if that's something we could provide in the future. We're here to help and continually enhance our services.

RK
Robin K.
Small-Business (50 or fewer emp.)
"convenient and efficient calling"
4/5
What do you like best about VoIPstudio?

It is easy to use and the short cuts speed up my call rates Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

it seems to be sensitive to error at times Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for your positive feedback! We'll work on improving call status accuracy for a smoother experience. VoIPstudio is committed to providing reliable and efficient communication solutions.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Moved to VoIP after full fibre"
5/5
What do you like best about VoIPstudio?

Provides all the features that I need at a good price. I like voicemail being emailed to me and auto top up. I thought trial period with limited credits that allowed all the features to be used was good. They were very responsive when a feature available on the VoIPStudio web interface wasn't available on the VoIPHome interface, it was fixed really quickly. Review collected by and hosted on G2.com.

What do you dislike about VoIPstudio?

I haven't figured out the meaning of the difference tones coming through the receiver handset.

1471 doesn't give last number received. Review collected by and hosted on G2.com.

Response from Alfredo Reche of VoIPstudio

Thank you for choosing VoIPstudio and sharing your experience! We're pleased to hear that our features, pricing, and quick response times meet your needs, especially appreciating voicemail-to-email and auto top-up functionalities.

If you have any questions about different tones, we encourage you to contact our support team for clarification and assistance. We're here to help ensure you fully understand and utilize all aspects of our service.