[ VoIP So... Reviews ](https://www.g2.com/products/voip-solutions/reviews) [ VoIP So... Reviews ](https://www.g2.com/products/voip-solutions/reviews) # VoIP Solutions Features ##### ## Basic Communication (6) Phone Calls Enables users to place phone calls over the internet. Video Calls Enables users to place video calls over the internet. Instant Messaging Enables users to send instant messages over the internet. Screen Sharing Enables users to share screens over the internet. Conference Calls Enables multiple users to make phone or video calls over the internet at once. Desk-to-Desk Calls Enables users to contact one anothers through mobile phones and landlines. Show More ##### ## Advanced Features (3) Hold Music Offers users the option to play music for contacts who are on hold. Automated Attendants Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. VOiP Number Offers users a unique number that can be dialed from anywhere. Show More ##### ## Access (3) Software Pairing Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. Browser Extension Allows users to download the tool along as an extension to their browser of choice. Individual Download Requires users download the software on its own. Show More ##### ## Platform Basics - VoIP Providers (6) PBX systems, VoIP Softphone Contains PBX & VoIP softphone that can be used within the VoIP business system. Call Management Manages incoming calls with features such as call forwarding, transferring, and routing. Network monitoring Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. Integrations Enables integrations with communication and CRM platforms. Virtual PBX Provides compatibility with both hosted and virtual PBX solutions. SIP trunking services Supports SIP trunking services for local and long-distance calls. Show More ##### ## Agentic AI - VoIP Providers (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") Nextiva 4.5/5(3,608) ](https://www.g2.com/products/nextiva/reviews) [ ![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling") Webex Calling 4.5/5(635) ](https://www.g2.com/products/webex-calling/reviews) [ View All Alternatives ](https://www.g2.com/products/voip-solutions/competitors/alternatives) ##### Categories on G2 [ VoIP Providers ](https://www.g2.com/categories/voip-providers) ##### Explore More [ Which bot platforms work well for ecommerce websites that need to handle product questions, cart recovery and order tracking automatically? ](https://www.g2.com/discussions/which-bot-platforms-work-well-for-ecommerce-websites-that-need-to-handle-product-questions-cart-recovery-and-order-tracking-automatically)[ Which healthcare integration engines are most reliable based on reviews from software IT analysts managing high-volume healthcare networks? ](https://www.g2.com/discussions/which-healthcare-integration-engines-are-most-reliable-based-on-reviews-from-software-it-analysts-managing-high-volume-healthcare-networks)[ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software) [ What contractor payment tools do account managers and finance teams actually stick with rather than eventually going back to manual bank transfers? ](https://www.g2.com/discussions/what-contractor-payment-tools-do-account-managers-and-finance-teams-actually-stick-with-rather-than-eventually-going-back-to-manual-bank-transfers)[ What legal billing software is best for remote law practices? ](https://www.g2.com/discussions/what-legal-billing-software-is-best-for-remote-law-practices)[ Pros and Cons Details ](https://www.g2.com/products/voip-solutions/reviews?qs=pros-and-cons) Show More [ Which bot platforms work well for ecommerce websites that need to handle product questions, cart recovery and order tracking automatically? ](https://www.g2.com/discussions/which-bot-platforms-work-well-for-ecommerce-websites-that-need-to-handle-product-questions-cart-recovery-and-order-tracking-automatically)[ Which healthcare integration engines are most reliable based on reviews from software IT analysts managing high-volume healthcare networks? ](https://www.g2.com/discussions/which-healthcare-integration-engines-are-most-reliable-based-on-reviews-from-software-it-analysts-managing-high-volume-healthcare-networks)[ Best data observability software ](https://www.g2.com/discussions/best-data-observability-software) [ What contractor payment tools do account managers and finance teams actually stick with rather than eventually going back to manual bank transfers? ](https://www.g2.com/discussions/what-contractor-payment-tools-do-account-managers-and-finance-teams-actually-stick-with-rather-than-eventually-going-back-to-manual-bank-transfers)[ What legal billing software is best for remote law practices? ](https://www.g2.com/discussions/what-legal-billing-software-is-best-for-remote-law-practices)[ Pros and Cons Details ](https://www.g2.com/products/voip-solutions/reviews?qs=pros-and-cons)