--- title: VoIP.ms Reviews meta_title: 'VoIP.ms Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how VoIP.ms works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 106 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VoIP.ms Reviews **Vendor:** VoIP.ms **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 106 ## About VoIP.ms Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-calibre communications solutions. Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows VoIP.ms to give unlimited focus to maintaining a widely-accessible and feature-rich service. In addition to the best self-serve cloud telephony platform in the market, VoIP.ms is one of the few providers to offer its services without engagement contract and at the best prices, all with a high level of service and quality. ## VoIP.ms Pros & Cons **What users like:** - Users value the **affordable pricing** and the convenience of a wide range of available numbers from VoIP.ms. (1 reviews) - Users love the **wide variety of number options** VoIP.ms offers, enhancing their communication flexibility. (1 reviews) **What users dislike:** - Users warn of **account management issues** with VoIP.ms, citing unexpected account closures that disrupt business operations. (1 reviews) - Users report **phone number issues** after abrupt account closures, leading to complications in managing long-standing business numbers. (1 reviews) - Users warn about **unethical sales practices** , citing sudden account closures without warning as a major issue. (1 reviews) ## VoIP.ms Reviews ### 1. Reliable and economical **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro C. | Vp tech ops, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about VoIP.ms?** Incredible set of features at an unbeatable price point . Savings to our business after switching are just incredible **What do you dislike about VoIP.ms?** Only dislike I have is to be able to send outbound faxes you need to have a fax number **What problems is VoIP.ms solving and how is that benefiting you?** Mobility and flexibility. Our monthly phone costs amounted to a considerable amount and today it's a negligeable costs ### 2. Value, Quality and Professional with year over year offerings. **Rating:** 4.5/5.0 stars **Reviewed by:** Abrar A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Do what they say and say what they do and more. Cliche but refreshing especially as I've seen them grow in size, features and the value they provide us. **What do you dislike about VoIP.ms?** Their UI is feature rich but could use an upgrade. No substantive problems. **What problems is VoIP.ms solving and how is that benefiting you?** Global VOIP services. Long distance calling. SMS marketing services. PBX services. Global DIDs. **Official Response from VoIP ms:** > Thank you for your opinion Abrar, be assured that we take into consideration all the remarks of our users. ### 3. Great service, lots of server locations to select from, support is quick to respond. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Pricing is great, lots of options to choose from. SMS, voicemail, direct connections and phone systems both work great. **What do you dislike about VoIP.ms?** Support can be slow to respond to minor issues. **Recommendations to others considering VoIP.ms:** Great service, definitely recommend. **What problems is VoIP.ms solving and how is that benefiting you?** Total cost of phone systems has went way down, and call quality is great. Great for remote work as well. **Official Response from VoIP ms:** > Thank you for your review which is complete and interesting! ### 4. Great, function rich VOIP provider **Rating:** 5.0/5.0 stars **Reviewed by:** Francois A. | General Counsel, HR Director & Corporate secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Very good support from VOIP.MS, prices are competitive and a function rich offering. VOIP.MS allows you to use it as your own PBX or connect your server to it. **What do you dislike about VoIP.ms?** Nothing much, I have been using this service for over 5 years and can't complain. **Recommendations to others considering VoIP.ms:** I would recommend to use VOIP.MS **What problems is VoIP.ms solving and how is that benefiting you?** My company has saved thousands of dollars in communication costs **Official Response from VoIP ms:** > Many thanks for the kind words Francois! ### 5. VoIP.ms offers a very good service that much cheaper than my local telco. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark L. | Computer Consultant / Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The cost. For much cheaper than a landline, I get a full featured voip offering. **What do you dislike about VoIP.ms?** Not much. Some issues with the occasional cellphone but not enough to be a big issue. **What problems is VoIP.ms solving and how is that benefiting you?** VoIP.ms allows me to easily set up multiple phone lines and save a significant amount over a landline from a local telco. **Official Response from VoIP ms:** > Thanks for your review Mark! Be assured of the availability of the VoIP.ms support team. ### 6. A lot a feature for a low price **Rating:** 4.5/5.0 stars **Reviewed by:** Serge Jr T. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Reliable and low cost. Awesome tech support. **What do you dislike about VoIP.ms?** IVR provided is basic one but does the trick. Also for non technical person setup might be a little difficult. **Recommendations to others considering VoIP.ms:** Lot of features, low price and perfect customer service **What problems is VoIP.ms solving and how is that benefiting you?** Voicemail sent by email, low cost and portability, using my account with different softphone and device **Official Response from VoIP ms:** > Thanks Serge Jr T for your honest review ### 7. Been using Voip.ms for over 10 years **Rating:** 5.0/5.0 stars **Reviewed by:** Gerhard P. | Founder and Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Easy to manage platform. Porting numbers is very easy too **What do you dislike about VoIP.ms?** They lack some features that Astriks has like having a call management portal **Recommendations to others considering VoIP.ms:** Try it out. There is no upfront cost to create an account **What problems is VoIP.ms solving and how is that benefiting you?** Using it for my business needs and it is very affordable. Also been using it for a long time for my home phone. **Official Response from VoIP ms:** > Great review from a loyal user! Thanks Gerhard! We take note of your comment about the CM portal. ### 8. Very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The new servers online are providing great service. Recommended ideas are considered for value. **What do you dislike about VoIP.ms?** Some features not available yet like paging. **Recommendations to others considering VoIP.ms:** Always look over features first to make sure it is what you want, but most likely it is what you are looking for. **What problems is VoIP.ms solving and how is that benefiting you?** New customer reseller portal works great. **Official Response from VoIP ms:** > Your review is great to read Kyle! I'll pass the info to our teams for the paging. ### 9. Great Functionality and quality **Rating:** 5.0/5.0 stars **Reviewed by:** Tajinder S. | Design Automation/Integration Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about VoIP.ms?** Great Functionality and quality. I love the IVR and fax features and use them very much. **What do you dislike about VoIP.ms?** The international call quality seems flawed. I have had trouble connecting several times. **What problems is VoIP.ms solving and how is that benefiting you?** I am using it for my business and also able to take the calls on my phone when needed. ### 10. the complete VoIP provider **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Canadian based. Plenty of features to play around with. Responsive support team. **What do you dislike about VoIP.ms?** Prices are only in USD, when you'd expect a Canadian provider to offer CAD and hedge themselves against the FX. **Recommendations to others considering VoIP.ms:** Be or have someone with technical expertise available. Things like DID might not be evident to a less technical person that means "phone number" :)) **What problems is VoIP.ms solving and how is that benefiting you?** It reduced telecom costs by at least 80%, by having a different number for my personal and business rings on the same phone. **Official Response from VoIP ms:** > After reading such a review, I just have to say a thousand thanks on behalf of all the VOIP.ms teams! ### 11. Comprehensive SIP solution **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Managing Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Multiple servers with geodiversity options allowing you to structure your failover the way you want. **What do you dislike about VoIP.ms?** There is no billing system, so you have to figure out how to extract the CDRs and process them independently. **What problems is VoIP.ms solving and how is that benefiting you?** VoIP.MS is delivering our SIP trunks. **Official Response from VoIP ms:** > Thank you, Alex, glad to see that our SIP Trunk meets your business expectations. ### 12. Voip.ms is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** PBX features for a very fair wholesale SIP price **What do you dislike about VoIP.ms?** The only complaint I have is some of server locations don't have the best uptime. I have learned to just avoid those data canters **What problems is VoIP.ms solving and how is that benefiting you?** Bring costs down and allowing an easy transition for remote working **Official Response from VoIP ms:** > We're glad to read that we helped you to make the transition to remote work! Thanks David! ### 13. Solid Service. Nice SMS and MMS options. Great Pricing. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about VoIP.ms?** Rates are great for Incoming DIDs. SMS and MMS integration are good. **What do you dislike about VoIP.ms?** Some companies and banks will not send SMS to these numbers because the company is not based in the US. **What problems is VoIP.ms solving and how is that benefiting you?** Cost-Effective business telephone ### 14. Good service, reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Work perfectly. Android and phone adapter. Price is low and fair. **What do you dislike about VoIP.ms?** SMS not always working. DID not always transferable. **Recommendations to others considering VoIP.ms:** Low cost and reliable **What problems is VoIP.ms solving and how is that benefiting you?** Call transfer. Low-cost long distance. Call waiting. **Official Response from VoIP ms:** > Thanks for your review, can you, please, contact VoIP.ms support team for your SMS issue? ### 15. Best VOIP Service Available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Great features at a very low price, solid call quality **What do you dislike about VoIP.ms?** The UI is a bit complicated for the average user, so many features have to be configured and managed by a nerd who understands stuff like this. **What problems is VoIP.ms solving and how is that benefiting you?** I no longer have to pay inflated prices to the big phone providers, and can configure a flexible, multi-line system for small businesses, with features like call queues, remote access on laptop phone apps, digital IVR receptionists, etc... **Official Response from VoIP ms:** > A solid review from an expert user! Thanks! ### 16. Easiest and best VOIP platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** I love how easy the site is to use and you really can get started within minutes! **What do you dislike about VoIP.ms?** I wish that that platform had the ability to connect to one server in a location and then the platform has the various servers behind it and performs the load balancing and failover automatically **What problems is VoIP.ms solving and how is that benefiting you?** Honestly, I have no problems...any time I contact them they always solve my problem! **Official Response from VoIP ms:** > Thank you for this review, I'm glad to see that VoIP.ms meets your expectations! ### 17. Reliable service, awesome customer service **Rating:** 4.5/5.0 stars **Reviewed by:** W Peter H. | Senior System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** In an age of chat it's, it's refreshing to be able to get live support within minutes. **What do you dislike about VoIP.ms?** The costs are a bit high, but we wouldn't use anyone else do to their customer support and IAX2 trunking. **What problems is VoIP.ms solving and how is that benefiting you?** Reliable inbound call delivery can be difficult with other providers, but with VOIP.MS, we never miss a call. They also have awesome failover options. **Official Response from VoIP ms:** > On behalf of the entire support team and VoIP.ms Thank you Peter! ### 18. Clients for a long time. Hi quality of service. I have did numbers worldwide and many sub accounts. **Rating:** 5.0/5.0 stars **Reviewed by:** Gerard D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Virtual fax. Calling queues Call Hunting **What do you dislike about VoIP.ms?** Phonebook. CDR report. Manage Client's Accounts **What problems is VoIP.ms solving and how is that benefiting you?** Replace our VoIP server Asterix with VoIP . We save a lot of time and money. **Official Response from VoIP ms:** > Thank you Gerard, your opinion is very important, we will share this information with our teams. ### 19. Voip.ms review **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | Owner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** We have used Voip.ms for going on 6 years now. Both for our customers and for ourselves. Their service is quick and easy to use and they continue to evolve the prodect. **What do you dislike about VoIP.ms?** I have nothing to report, product and service is first rate **What problems is VoIP.ms solving and how is that benefiting you?** We use voip.ms for our everyday communications. When we need something temporary to set up, it's quick and easy to do **Official Response from VoIP ms:** > Superb review from a first-rate user! Thanks Mark! ### 20. Top tier service at budget friendly prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Great tools, excellent customer support and the ability to manage a SIP trunk without opening tickets and dealing with sales. **What do you dislike about VoIP.ms?** Nothing really, I cant fault the service **Recommendations to others considering VoIP.ms:** If you are looking for a self managed and inexpensive SIP tool, this is it. **What problems is VoIP.ms solving and how is that benefiting you?** The ability to deploy SIP PBX systems and provide service all within our SMB VAR **Official Response from VoIP ms:** > Many thanks for your review dear user ### 21. Great VoIP telephony provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Lots of features, relatively easy to use, good support, chat support is really useful. **What do you dislike about VoIP.ms?** No downsides, really. It takes some patience setting things up, but once that's done, actual use of phone is a breeze. SMS implementation could be better, but it's ok. **Recommendations to others considering VoIP.ms:** Make sure you understand VoIP technology basics. **What problems is VoIP.ms solving and how is that benefiting you?** I use VoIP.ms to keep in touch with my customers. Also voice-prompt menus. **Official Response from VoIP ms:** > Thank you for this instructive review. ### 22. Fast and reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Sam S. | Director of Professional Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Their uptime and customer service is exemplary **What do you dislike about VoIP.ms?** Nothing negative comes to my mind at this time. **What problems is VoIP.ms solving and how is that benefiting you?** Managing multiple IP phone numbers via a centralized portal **Official Response from VoIP ms:** > On behalf of the entire VoIP.ms team: Thanks Sam! ### 23. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Im able to get enough info in order to set up end points correctly. **What do you dislike about VoIP.ms?** Not be able to swap DID numbers on real-time **What problems is VoIP.ms solving and how is that benefiting you?** I can see in real-time if the endpoints are registered to the voip ms servers and also from which IP address those end points are connected. That makes it easier for the support. **Official Response from VoIP ms:** > On behalf of all the VoIP.ms team, thank you for your review. ### 24. Awesome service **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume L. | Fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Versatility of their system. They're adding new features very often. **What do you dislike about VoIP.ms?** The only thing I dislike is the pay-as-you-go system it could cost alot as you use the system alot. Could be nice if they do discount to a certain point. **Recommendations to others considering VoIP.ms:** Trying it is adopting it. **What problems is VoIP.ms solving and how is that benefiting you?** Centralize system and the fact that I could do anything a phone system could possibly do. **Official Response from VoIP ms:** > Awesome review! Thanks Guillaume! ### 25. VOIP.MS **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Directeur général, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** good rate, easy management, fast support **What do you dislike about VoIP.ms?** Can be cumbersome for non tech people and home user **What problems is VoIP.ms solving and how is that benefiting you?** telephone number in another area, 1-800 number **Official Response from VoIP ms:** > Thanks David for your review! Glad to see that VoIP.ms is helping you and be sure that we are taking into consideration all the remarks of our valued users. ### 26. VOIP.ms provides the best cost efficient services **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory A B. | Chairperson, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** VOIP.ms provides the best cost efficient services that works better than the rest of them. What a wonderful world.. Service!!! **What do you dislike about VoIP.ms?** Forwarding to old ATA's causes calls to be a bit choppy. **Recommendations to others considering VoIP.ms:** Buy a high quality sip phone. **What problems is VoIP.ms solving and how is that benefiting you?** The customer service is great. They are always punctual when responding to my issues with.. a tissue! **Official Response from VoIP ms:** > Thanks Gregory, I'll forward your message to the support team. They will be happy to read it! ### 27. Great service and great savings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** I love being able to control my phone numbers from A to Z and route them to devices. The savings are also really significant. **What do you dislike about VoIP.ms?** There isn't much that I don't like about voip.ms. To be honest, the only annoyance I could mention isn't really one because it's the configuration, but everything is really detailed in the solo.ms wiki portal. Even a beginner can easily configure their devices. I am proof of that. **What problems is VoIP.ms solving and how is that benefiting you?** Big savings of money **Official Response from VoIP ms:** > Savings, satisfaction, clearly happy user... What more can be said than a mega thank you! ### 28. Great and reliable platform **Rating:** 5.0/5.0 stars **Reviewed by:** Will S. | Associate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Great rollout of new features, excellent customer service. Much cheaper than our previous provider at RC. **What do you dislike about VoIP.ms?** Somewhat complicated to setup, a little monotonous and redundant. **What problems is VoIP.ms solving and how is that benefiting you?** We pay for usage now and we have over thirty numbers. This cost at RC or a comparable user-based pricing model would be cost-prohibitive. **Official Response from VoIP ms:** > Thanks Will for your comment and your great review! ### 29. Great VOIP service provider! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Price is the primary driver, but online support has always been there if I need assistance. They have come a long way to streamlining their offerings since I joined so long ago. **What do you dislike about VoIP.ms?** Rates charged in USD - I'm Canadian, as is VOIP.ms. Early on, understanding their offerings was challenging, as their literature used far too many technical acronyms and terminology. **What problems is VoIP.ms solving and how is that benefiting you?** I was able to relocate and maintain the local business number for my existing clients. I realize cost savings by tailoring the rate package to my needs. ### 30. Very easy to get started and start calling, SMS and T38 Fax is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Gobi Y. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Customer support is very good, been using VoIP.MS for years under all 3 of my businesses. **What do you dislike about VoIP.ms?** Before I disliked lack of t38, but now it's here so nothing **What problems is VoIP.ms solving and how is that benefiting you?** Cut down on our phone bills by paying for what we use. **Official Response from VoIP ms:** > Glad to see you like VoIP.ms virtual fax system. Thanks for the review Gobi! ### 31. Excellent service in every respect **Rating:** 5.0/5.0 stars **Reviewed by:** Steven C. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Customer and text support is top notch and timely. Prices are outstanding. **What do you dislike about VoIP.ms?** Can't think of anything that I dislike... **What problems is VoIP.ms solving and how is that benefiting you?** Biggest thing when we started was price. Features have increased since we started and VOIP has filled all our needs **Official Response from VoIP ms:** > Steven, many thanks for this review! ### 32. Best Voip Provider with Full Function for a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Continuously changing company that always adds more features **What do you dislike about VoIP.ms?** Pricing in US dollars when it is a Canadian company and we pay Canadian tax **Recommendations to others considering VoIP.ms:** Make the jump to voip.ms you can't regret the decision **What problems is VoIP.ms solving and how is that benefiting you?** reduced my phone bill **Official Response from VoIP ms:** > Thank you for this honest review! ### 33. Voip.MS has saved me hundreds if not thousands on my phone services. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** I enjoy the plethora of features on voip.ms **What do you dislike about VoIP.ms?** I love voip.ms nothing to complain about **Recommendations to others considering VoIP.ms:** Just have a grasp of how to port forward on your firewall. **What problems is VoIP.ms solving and how is that benefiting you?** Had a very expensive monthly bill for landline that had no features in comparison. **Official Response from VoIP ms:** > Thanks! We are glad to read that we contribute to the profitability of your business. ### 34. VoIP services in Canada **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Good company for VoIP services, including tech support. **What do you dislike about VoIP.ms?** Complex account relationships sometimes require support when trying to do non standard configuration, luckily tech support is very responsive. **What problems is VoIP.ms solving and how is that benefiting you?** Reduced monthly fee and additional features included **Official Response from VoIP ms:** > The more I read your reviews, the more I am tempted to give a nice gift to the VoIP.ms support team for their professionalism. Thanks for everything and glad to see that we meet all your expectations! ### 35. Best self-service VoIP provider around **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The flexibility and support are outstanding **What do you dislike about VoIP.ms?** The flexibility brings a certain complexity but once you work it out, it's alright **What problems is VoIP.ms solving and how is that benefiting you?** I can now provide customers with a good VoIP service at great cost **Official Response from VoIP ms:** > Many thanks! Glad to see you like VoIP.ms! ### 36. Great Service. Dependaple. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad D. | Sr. Technology Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** VOIP.ms has proven dependable over the years. **What do you dislike about VoIP.ms?** A caveat that directly affects me is that the SMS app is an online webpage. **What problems is VoIP.ms solving and how is that benefiting you?** Scale to multiple cities quickly, and try different areas effectively. **Official Response from VoIP ms:** > Mohammad, your review is like a beautiful song to our ears! Thank you! ### 37. voip.ms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Based on cost per use with competitive rates. Highly configurable. **What do you dislike about VoIP.ms?** Website is not very simple to navigate. Settings can be confusing for those not technologically inclined. **What problems is VoIP.ms solving and how is that benefiting you?** Costs and able to access telephone operations while working from home. **Official Response from VoIP ms:** > At VoIP.ms we are happy to read that we are contributing to the comfort of our users, working from home has become a must in these times. Thank you for your review. ### 38. Voips.ms is a hassle free experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** All the customization options without having to manage my own PBX server **What do you dislike about VoIP.ms?** Doesn't have it own application and software. **Recommendations to others considering VoIP.ms:** There is a small learning curve. **What problems is VoIP.ms solving and how is that benefiting you?** Flexibility. I can route did number based on my current situation. Use **Official Response from VoIP ms:** > Thank you for your review. VoIP.ms strongly encourages BYOD, which is why, unlike some competitors, we give our users the freedom to use third-party software. ### 39. Awesome service **Rating:** 4.5/5.0 stars **Reviewed by:** B. (Sam) A. | Owner / Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Fees of all available services are very competative **What do you dislike about VoIP.ms?** Lack of some services and features to provide a complete telephony system **What problems is VoIP.ms solving and how is that benefiting you?** Remote connectivity of staff members at very competitive rates **Official Response from VoIP ms:** > We are happy to read that the solutions offered by VoIP.ms are in line with your expectations, thank you Sam! ### 40. Hassle free, great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Easy to use, great call quality and rates. They deliver their services effortlessly. Always there to help if needed. **What do you dislike about VoIP.ms?** The ability to chat with customer support instead of having to create a ticket would be beneficial. Otherwise, there's nothing for us to dislike! **What problems is VoIP.ms solving and how is that benefiting you?** Our traditional POTS provider wanted in excess of $1000/mo for service; We switched to voip.ms, drastically reduced our costs, and haven't looked back. **Official Response from VoIP ms:** > A review like this deserves a big “Thank You”! ### 41. Generally the best. Occasional problems compounded by some underperforming CSR + security issues **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2021 **What do you like best about VoIP.ms?** Good pricing for Canada, great features. **What do you dislike about VoIP.ms?** when there are problems, some (though not all) CSRs can't help and everything becomes far more complicated than it needs to be. **What problems is VoIP.ms solving and how is that benefiting you?** voice communication, IVR **Official Response from VoIP ms:** > At VoIP.ms we make sure to maintain the highest quality standards in the market, you can be sure that we are sad to read such a thing. We are ready to discuss your concerns as soon as possible if needed. ### 42. Great product & great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The product is very flexible; it can meet complex business requirements, and the cost is outstanding - a mere fraction of competition. **What do you dislike about VoIP.ms?** International toll-free number availability and functionality seems to be a bit limited; I worked around this by getting a number at another provider and forwarding it into voip.ms. **What problems is VoIP.ms solving and how is that benefiting you?** Using voip.ms for all organizational calling - inbound, including IVRs and some outbound. **Official Response from VoIP ms:** > I just want to add, and a great review! Thanks a lot! ### 43. Very good provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about VoIP.ms?** The very quick activation for my new customer **What do you dislike about VoIP.ms?** Only chat service, sometime we need more service on the phone **What problems is VoIP.ms solving and how is that benefiting you?** billing usage ### 44. Very good VOIP service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** VOIP.ms has been a very reliable service. **What do you dislike about VoIP.ms?** They have never implemented a FAX-receiving service. **What problems is VoIP.ms solving and how is that benefiting you?** Simple to manage DID phone numbers in multiple countries. DISA service. **Official Response from VoIP ms:** > Thank you for your review, VoIP.ms offers an inbound & outbound fax service, I invite you to contact our support if needed. ### 45. Excellent VoIP provider! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Reliable. Feature-rich. Great customer service. **What do you dislike about VoIP.ms?** There is no high definition support yet. **What problems is VoIP.ms solving and how is that benefiting you?** Perfect for business - also used for residential. **Official Response from VoIP ms:** > Thanks for your review! ### 46. Great system, good availability and great rates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Ease of use of portal. You want 8 more char **What do you dislike about VoIP.ms?** I would like that payment be available in more currency like cad **Recommendations to others considering VoIP.ms:** Dive in and have fun **What problems is VoIP.ms solving and how is that benefiting you?** I know have a landline for a 10th the price of isp. **Official Response from VoIP ms:** > Thanks for this review, glad to see that VoIP.ms allows you to save money. ### 47. Fast, and easy phone service...a real life saver. Super reliable an cheap!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Ease of configuration, no brainer no need for complex PBX jargon knowledge here **What do you dislike about VoIP.ms?** The billing options are fixed. Once you select one type of billing you cant switch to the other. **What problems is VoIP.ms solving and how is that benefiting you?** Emergency, quick and fast phone services **Official Response from VoIP ms:** > Our biggest thanks for your review! Glad to see that VoIP.ms meets all your expectations. ### 48. Seamless and functional **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** The ease to configure and setup and the ability to modify your settings **What do you dislike about VoIP.ms?** When new features are added I would like to see videos to show how to leverage the new features **Recommendations to others considering VoIP.ms:** Read the manuals before contacting support **What problems is VoIP.ms solving and how is that benefiting you?** Multiple phone numbers, multiple mailbox **Official Response from David Rouleau:** > Thanks for your review and input for the videos. We will take this into consideration moving forward! ### 49. Voip.ms versatile and money saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The ability to have several phone lines and the rates and to block unlimited callers. **What do you dislike about VoIP.ms?** Having to stop my VPN to login to Voip.ms **Recommendations to others considering VoIP.ms:** I recommended it to many of my friends **What problems is VoIP.ms solving and how is that benefiting you?** No problems encountered lately. **Official Response from VoIP ms:** > Glad to see you are taking advantage of VoIP.ms versatility! Thank you for this review! ### 50. Fast and good support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The services is very good and fast. And fast fix **What do you dislike about VoIP.ms?** The payment was in us dollars and the compagnie is in quebec **What problems is VoIP.ms solving and how is that benefiting you?** More easy to put compgnie in cloud phone **Official Response from VoIP ms:** > A review that flatters VoIP.ms Support Team! Thank you! ## VoIP.ms Discussions - [How can I advertise and promote VOIP.ms?](https://www.g2.com/discussions/50790-how-can-i-advertise-and-promote-voip-ms) - 1 comment, 2 upvotes - [SMS & MMS](https://www.g2.com/discussions/sms-mms) - 1 comment, 1 upvote - [What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS](https://www.g2.com/discussions/50784-what-is-the-most-reliable-home-analog-telephone-adapter-voip-1-fxs) - 2 comments, 1 upvote - [What sip phone do you enjoy?](https://www.g2.com/discussions/50780-what-sip-phone-do-you-enjoy) - 1 comment, 1 upvote - [View VoIP.ms pricing details and edition comparison](https://www.g2.com/products/voip-ms/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+16%3A56%3A50+-0500&secure%5Bsession_id%5D=05e50156-182f-4ccb-af6e-028c5c4afdd9&secure%5Btoken%5D=689701b0446d5d7788265a5b4131543ea6b815da89b397044668a7a3d559e7cc&format=llm_user) ## VoIP.ms Features **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top VoIP.ms Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,372 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) - 4.7/5.0 (508 reviews)