--- title: VoIP.ms Reviews meta_title: 'VoIP.ms Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how VoIP.ms works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 106 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VoIP.ms Reviews **Vendor:** VoIP.ms **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.6/5.0 **Total Reviews:** 106 ## About VoIP.ms Founded in 2007, VoIP.ms was built by a group of IT and business professionals who believed there was a better way to bring Internet phone services to companies who, like them, had a desire for high-calibre communications solutions. Being strictly Bring-Your-Own-Device, VoIP.ms does away with the limitations and costly hand-holding that come along with some telephony providers. This allows VoIP.ms to give unlimited focus to maintaining a widely-accessible and feature-rich service. In addition to the best self-serve cloud telephony platform in the market, VoIP.ms is one of the few providers to offer its services without engagement contract and at the best prices, all with a high level of service and quality. ## VoIP.ms Pros & Cons **What users like:** - Users value the **affordable pricing** and the convenience of a wide range of available numbers from VoIP.ms. (1 reviews) - Users love the **wide variety of number options** VoIP.ms offers, enhancing their communication flexibility. (1 reviews) **What users dislike:** - Users warn of **account management issues** with VoIP.ms, citing unexpected account closures that disrupt business operations. (1 reviews) - Users report **phone number issues** after abrupt account closures, leading to complications in managing long-standing business numbers. (1 reviews) - Users warn about **unethical sales practices** , citing sudden account closures without warning as a major issue. (1 reviews) ## VoIP.ms Reviews ### 1. Easy and friendly to use but not very well protected **Rating:** 3.5/5.0 stars **Reviewed by:** George H. | Chief Excellence Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about VoIP.ms?** We like the fact that the interface is very user-friendly, very intuitive. It has all of the built-in features such as SMS without having to use a third-party vendor to be built on top, you can also setup fax-to-email very easily! **What do you dislike about VoIP.ms?** It all was well until they were hit by a DDoS attack. They had promised to have it resolved in days if not weeks but it lasted months, which was kind of frustrating. That just meant that their infrastructure was not setup to withstand that type of DDoS attack and therefore our customers could not use their phones which were critical to their business. **Recommendations to others considering VoIP.ms:** If it is not business critical, then VoIP is by far the easiest to use. **What problems is VoIP.ms solving and how is that benefiting you?** Unfortunately, there was nothing to be solved and we had migrated from VoIP.ms to Telnyx. ### 2. VoIP.ms offers a very good service that much cheaper than my local telco. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark L. | Computer Consultant / Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** The cost. For much cheaper than a landline, I get a full featured voip offering. **What do you dislike about VoIP.ms?** Not much. Some issues with the occasional cellphone but not enough to be a big issue. **What problems is VoIP.ms solving and how is that benefiting you?** VoIP.ms allows me to easily set up multiple phone lines and save a significant amount over a landline from a local telco. **Official Response from VoIP ms:** > Thanks for your review Mark! Be assured of the availability of the VoIP.ms support team. ### 3. voip.ms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** Based on cost per use with competitive rates. Highly configurable. **What do you dislike about VoIP.ms?** Website is not very simple to navigate. Settings can be confusing for those not technologically inclined. **What problems is VoIP.ms solving and how is that benefiting you?** Costs and able to access telephone operations while working from home. **Official Response from VoIP ms:** > At VoIP.ms we are happy to read that we are contributing to the comfort of our users, working from home has become a must in these times. Thank you for your review. ### 4. Voips.ms is a hassle free experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** All the customization options without having to manage my own PBX server **What do you dislike about VoIP.ms?** Doesn't have it own application and software. **Recommendations to others considering VoIP.ms:** There is a small learning curve. **What problems is VoIP.ms solving and how is that benefiting you?** Flexibility. I can route did number based on my current situation. Use **Official Response from VoIP ms:** > Thank you for your review. VoIP.ms strongly encourages BYOD, which is why, unlike some competitors, we give our users the freedom to use third-party software. ### 5. Very good VOIP service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2021 **What do you like best about VoIP.ms?** VOIP.ms has been a very reliable service. **What do you dislike about VoIP.ms?** They have never implemented a FAX-receiving service. **What problems is VoIP.ms solving and how is that benefiting you?** Simple to manage DID phone numbers in multiple countries. DISA service. **Official Response from VoIP ms:** > Thank you for your review, VoIP.ms offers an inbound & outbound fax service, I invite you to contact our support if needed. ### 6. Very good voip provider **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about VoIP.ms?** Functionality of all servicies include fax and sms **What do you dislike about VoIP.ms?** Nothing all is ok. Never need to contact support **What problems is VoIP.ms solving and how is that benefiting you?** Multi queu **Official Response from VoIP ms:** > Thank you for this review! ### 7. Stable with standard features at a good price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about VoIP.ms?** Been using voip.ms for several years and the price and reliability meets my expectations. **What do you dislike about VoIP.ms?** There is a bit of a delay when using it with a Linksys SPA112. One time the Toronto node went down, but used a different one and it worked great. **What problems is VoIP.ms solving and how is that benefiting you?** Price! The price of a business phone line is outrageous. We can now use voip with a PBX system and have way more features at a great price. **Official Response from David Rouleau:** > Thanks for the kind words, we appreciate your feedback. ## VoIP.ms Discussions - [How can I advertise and promote VOIP.ms?](https://www.g2.com/discussions/50790-how-can-i-advertise-and-promote-voip-ms) - 1 comment, 2 upvotes - [SMS & MMS](https://www.g2.com/discussions/sms-mms) - 1 comment, 1 upvote - [What is the most reliable, home Analog Telephone Adapter VoIP 1 FXS](https://www.g2.com/discussions/50784-what-is-the-most-reliable-home-analog-telephone-adapter-voip-1-fxs) - 2 comments, 1 upvote - [What sip phone do you enjoy?](https://www.g2.com/discussions/50780-what-sip-phone-do-you-enjoy) - 1 comment, 1 upvote - [View VoIP.ms pricing details and edition comparison](https://www.g2.com/products/voip-ms/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A45%3A32+-0500&secure%5Bsession_id%5D=263b5394-bd8c-4d2b-a9a7-31d1bf57a79f&secure%5Btoken%5D=84f7435726eb7aae586b57152fe73ad22b112b4fee53dd02b01e425395a66703&format=llm_user) ## VoIP.ms Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top VoIP.ms Alternatives - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,376 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) - 4.7/5.0 (508 reviews)