Alejandro M.
AM
Alejandro M.
Small-Business (50 or fewer emp.)
"Finds Decision-Maker Emails in Seconds"
4/5
What do you like best about VoilaNorbert?

I really like it can help you find the emails of decision-makers in seconds. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

Sometimes it might not find you the contact of that decision-maker, which I guess it's normal for a software. I also don't like that the linkedin integration almost never works Review collected by and hosted on G2.com.

Axel V.
AV
Axel V.
Desarrollador
Small-Business (50 or fewer emp.)
"Excellent for sending cold emails"
5/5
What do you like best about VoilaNorbert?

Excellent for warming up cold emails Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

All good, no complaints, I've tried it for a short time but everything is fine. Review collected by and hosted on G2.com.

Diego G.
DG
Diego G.
Fundador
Small-Business (50 or fewer emp.)
"Very good cold email platform"
4.5/5
What do you like best about VoilaNorbert?

I am mainly using Sequences (Voila Norbert's cold email tool), at first it is a bit difficult to understand but the product is quite functional and does its job very well. My campaign is sending correctly Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

Definitely the UX. There are still a lot of things to polish Review collected by and hosted on G2.com.

AS
Amar S.
Founder
Small-Business (50 or fewer emp.)
"Accurate, fast & no-nonsense"
4.5/5
What do you like best about VoilaNorbert?

Exactly as described.

The accuracy is way better than any other tool I've used for email finding.

In our use case it's at least 80%+.

The interface is clean, easy to understand and navigate, making this platform no-nonsense.

Definitely try it if you're frustrated with accuracy issues elsewhere. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

I'm selfish - I wish the accuracy was 90%+! Review collected by and hosted on G2.com.

TW
Tom W.
VP Sales & Marketing
Small-Business (50 or fewer emp.)
"Easy to find targeted customers"
5/5
What do you like best about VoilaNorbert?

I've tried a lot of alternatives, and VoilaNorbert is the best and most cost-effective solution I've found to quickly capture correct email addresses for anyone at the customers we're targeting. For that kind of highly targeted business development, it's perfect. I'm looking forward to exploring what else it can do. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

I haven't found anything I dislike about ViolaNorbert. Review collected by and hosted on G2.com.

Mike F.
MF
Mike F.
Lead Generation specialist
Small-Business (50 or fewer emp.)
"Quality tool with many features within the same fixed price."
5/5
What do you like best about VoilaNorbert?

This tool is better than many other tools. Accuracy and deliveribility is also very good. They dont charge extra for extra features. All in one plans matters a lot these days. Simple to use. Their support is cooperative. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

Graphically and Interface could be better. Leads export page could be better. Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Small-Business (50 or fewer emp.)
"Useful for our purposes!"
5/5
What do you like best about VoilaNorbert?

VoilaNorbert has helped us find many email addresses where we had a domain name and a name but no other information as we are looking for people in certain positions within religious organizations. It is also great that we only get charged a credit when it finds the information we need. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

Only downside I have seen is that we have to upload everything as a csv file. It's an extra step. Review collected by and hosted on G2.com.

AB
Artem B.
CEO/CTO
Small-Business (50 or fewer emp.)
"Doesn't detect replies. Doesn't detect bounces."
0/5
What do you like best about VoilaNorbert?

Could be a good service if it worked properly. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

I was enthusiastic about this tool until I started running my campaigns and encountered issues with core functionality. The most frustrating part is that support seems more focused on making excuses than finding solutions to make their service reliable.

The first issue I faced was that it didn’t detect bounces. Missing bounces is a serious problem because it leads to continued follow-ups to bounced emails, which can severely damage sending reputation, especially at scale.

When I contacted support, they told me it was "not technically possible" to detect a bounce in my case. Their detection relies on the "in-reply-to" header, but my email provider uses a different header for the same information. So it turns out it’s not "technically impossible" - they just need to check one additional header. After several back-and-forth emails, they finally said they’d pass it to their tech team but had other priorities and no ETA. Ok, whatever. Moving on.

But now I faced another one. This time it appeared the software doesn't detect replies from prospects if the prospect's reply landed in my spam folder. This is another major problem, because if you don't constantly monitor your spam folder, you will lose prospects as it will not detect them in lead catcher. And even worse, it will keep sending followups to those who replied.

Support took the same approach here unfortunately: "this is how the softwaer works" and "it's not techinclly possible to detect replies in spam". Well, I get this is how it works, but is it really a techincal limitation? In their wormup tool they claim they will detect replies in spam and move them into inbox to improve deliverability. Which makes sense, after all they get full access to the email the moment it was connected to the platform.

Somehow they can detect it in one part of their system, but it becomes a "techincal limmitation" in the other. That makes no sense.

I understand they have priorities, but these are core functions, and it’s frustrating that the support team isn’t even trying to address them, instead choosing to make excuses. This approach is the opposite of problem-solving.

Very disapointing and frustrating. Review collected by and hosted on G2.com.

VS
vilas s.
Founder
Small-Business (50 or fewer emp.)
"Your go to Email software"
5/5
What do you like best about VoilaNorbert?

VoilaNorbert is great for its simplicity and accuracy in finding professional email addresses quickly. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

It's a bit slow, other than that it's good. Review collected by and hosted on G2.com.

TB
Tor B.
real estate sales
Small-Business (50 or fewer emp.)
"Good cold emailer from the makers of lenard...so I have high hopes for this new tool."
4.5/5
What do you like best about VoilaNorbert?

I like the unlimited aspects to it. That is the main key point.

Unlimited warmup

Unlimited emails

Unlimited active leads

Email verification

And

Automated email sequences

in this day and age where everyone is putting limits on things they are not on these. Review collected by and hosted on G2.com.

What do you dislike about VoilaNorbert?

user interface needs updating and some stuff under only some submenus is annoying.

but mainly...

Worse part is the Very Low Limited number of "email finder credits" per month Review collected by and hosted on G2.com.