VoilaNorbert Reviews & Product Details

Could be a good service if it worked properly. Review collected by and hosted on G2.com.

I was enthusiastic about this tool until I started running my campaigns and encountered issues with core functionality. The most frustrating part is that support seems more focused on making excuses than finding solutions to make their service reliable.

The first issue I faced was that it didn’t detect bounces. Missing bounces is a serious problem because it leads to continued follow-ups to bounced emails, which can severely damage sending reputation, especially at scale.

When I contacted support, they told me it was "not technically possible" to detect a bounce in my case. Their detection relies on the "in-reply-to" header, but my email provider uses a different header for the same information. So it turns out it’s not "technically impossible" - they just need to check one additional header. After several back-and-forth emails, they finally said they’d pass it to their tech team but had other priorities and no ETA. Ok, whatever. Moving on.

But now I faced another one. This time it appeared the software doesn't detect replies from prospects if the prospect's reply landed in my spam folder. This is another major problem, because if you don't constantly monitor your spam folder, you will lose prospects as it will not detect them in lead catcher. And even worse, it will keep sending followups to those who replied.

Support took the same approach here unfortunately: "this is how the softwaer works" and "it's not techinclly possible to detect replies in spam". Well, I get this is how it works, but is it really a techincal limitation? In their wormup tool they claim they will detect replies in spam and move them into inbox to improve deliverability. Which makes sense, after all they get full access to the email the moment it was connected to the platform.

Somehow they can detect it in one part of their system, but it becomes a "techincal limmitation" in the other. That makes no sense.

I understand they have priorities, but these are core functions, and it’s frustrating that the support team isn’t even trying to address them, instead choosing to make excuses. This approach is the opposite of problem-solving.

Very disapointing and frustrating. Review collected by and hosted on G2.com.

It runs multiple campaigns in parallel and has the ability to categorise leads based on actions into cold, warm and hot. This makes it easy to track, apart from this it gives email warm-up features with statitcs on which accounts is performing good! Campaign scheduling feature is also very great with the ability to control how many email we can send from each campaign as well as limit no of emails from a particular account. Review collected by and hosted on G2.com.

Everytings is good! But I think prospect management can be improved with the ability to remove added lists all together if we don't wish to work on it. Review collected by and hosted on G2.com.

I like the unlimited aspects to it. That is the main key point.

Unlimited warmup

Unlimited emails

Unlimited active leads

Email verification

And

Automated email sequences

in this day and age where everyone is putting limits on things they are not on these. Review collected by and hosted on G2.com.

user interface needs updating and some stuff under only some submenus is annoying.

but mainly...

Worse part is the Very Low Limited number of "email finder credits" per month Review collected by and hosted on G2.com.

I'm absolutely loving VoilaNorbert Email Sequence!

They have all the solution for your email needs. This great automation tool has streamlined my email outreach, boosting engagement and saving me hours. Its user-friendly interface and seamless integration make it more workable.

With its effortless automation, personalized touch and A/B testing, I've seen significant improvements in open rates and conversions. Easy to use and incredibly effective - a must-have!" Review collected by and hosted on G2.com.

Too simple to use :)

A bit dull in colors. Review collected by and hosted on G2.com.

The setup was a breeze. Support has been very responsive and willing to help. It has everything included to run successful cold email campaigns. The automated follow-ups with A/B testing is its shining feature. I really like the Lead catcher inbox, how it tracks each individual email correspondence and sync's with Hubspot. It delivers on everything it offers and has excellent reporting. It's a mature platform that I'll continue to use daily for a long time. Review collected by and hosted on G2.com.

I'm not a fan of the color scheme, but that is trivial. Review collected by and hosted on G2.com.

VoilaNorbert excels as an email finder and verification tool. Its email finder feature is highly accurate, consistently delivering valid email addresses for prospects. The user-friendly interface makes it easy to set up and manage email campaigns. VoilaNorbert's email verification service helps maintain a low bounce rate, which is crucial for deliverability.

The Chrome extension is particularly useful, allowing users to find emails directly from LinkedIn profiles or company websites. VoilaNorbert also offers bulk email search capabilities, which can save time when looking up multiple contacts. Review collected by and hosted on G2.com.

One drawback of VoilaNorbert is that credits are deducted even for blank email results in bulk uploads, which some users find wasteful. The email finder sometimes requires more manual input compared to other tools, which can be time-consuming for large-scale searches.

While VoilaNorbert does offer integrations with popular CRMs and sales tools, it doesn't have its own built-in CRM system. Review collected by and hosted on G2.com.

I've been in sales for over 14 years and this product has made a world of difference in my automated cold email outreach. Thier email sequence platform is very easy to use and it simply works! They make the steps in setting up your first campaign painless and simple to follow. Review collected by and hosted on G2.com.

Their email finding tool is ok, it requies more manual input and its only for business emails. Review collected by and hosted on G2.com.

I find the email sequence funcationality very up-to-date; everything within this software is do well organized for users (very intutive). I'd say it has the best user interface and I haven't found any bug until now. Review collected by and hosted on G2.com.

I liked everything! If there can be a funcaionality to find email directly using domain name then it will be a complete pack. Review collected by and hosted on G2.com.

The ability to create personalized, automated email sequences has significantly improved my outreach efforts. The tool allows me to schedule follow-up emails, track responses, and adjust campaigns based on real-time feedback.

In addition to this, The email finder tool is great. Review collected by and hosted on G2.com.

Support team response rate is very slow. Review collected by and hosted on G2.com.

Unlimited email sending accounts, warmup and ample sending limit per month.

Also the email finding, verification and ready api usability with all major CRMs with 2 way sync of contact and activities is good.

Activity tracking(install Js on site) and scroing leads based on the activity is helpfull Review collected by and hosted on G2.com.

The lead catcher is just unified inbox feature repackaged in a little bit of a complex way

The lack of proper documentation is something they need to work on, specially aimed at marketers and Sales people. Review collected by and hosted on G2.com.