--- title: VoiceGenie.ai Reviews meta_title: 'VoiceGenie.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VoiceGenie.ai works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 6 scale: '5' date_modified: '2026-07-12' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # VoiceGenie.ai Reviews **Vendor:** ORISERVE **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.4/5.0 **Total Reviews:** 6 ## About VoiceGenie.ai VoiceGenie.ai is a voice-based customer service and sales automation tool for revenue acceleration and improved customer experience. Breaking the global language barriers, voice bots powered by VoiceGenie speak 100+ languages and deliver humanized voice interactions every single time. Unlike the traditional IVRs & rule-based voice bots, VoiceGenie focuses on positive outcomes, delivering intelligent goal-driven conversations, converting prospects to leads and leads to loyal customers. Its generative capabilities and emotional intelligence helps it understand customer sentiments and respond with empathy everytime. It also handles precise human commands like adjusting pitch, volume, or repeating sentences whenever the customer asks for it. Via voice cloning, it also lets you choose the voice in which you want your voice assistant to talk to your customers. VoiceGenie deploys across Android, iOS, Web, PSTN, and VoIP seamlessly. It safeguards data and takes customer privacy seriously. With its full-fledged customer service, enhanced lead qualification, smoother onboarding process, and scalability, VoiceGenie is suitable for businesses looking to strengthen their operations, boost their revenue, and build lasting customer relationships. ## VoiceGenie.ai Reviews ### 1. Powerful AI voice assistants **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh Kumar S. | Assistant Manager, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about VoiceGenie.ai?** I was really amazed to see how natural-like voices can be generated on VoiceGenie. I can create voice assistants in multiple languages. Creating and running campaigns is easy and a few clicks away on its platform. Support team is also responsive. **What do you dislike about VoiceGenie.ai?** A dark mode/light mode toggle in UI could have suited me better. Other than that, I haven't come across any downside of using it so far. **What problems is VoiceGenie.ai solving and how is that benefiting you?** I'm using it to answer queries related to new released clothing sections. Mostly, these contain questions that are repeated and varies with the types of clothes. I run campaigns on past and exisitg customer list. This has boosted sales indirectly in the past few months. ### 2. An ultimate voice assistant powered with AI **Rating:** 4.0/5.0 stars **Reviewed by:** Saswat M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about VoiceGenie.ai?** The best part of this bot is the accuracy of its speech recognition capabilities and providing accurate responses **What do you dislike about VoiceGenie.ai?** The User interface is an are which can be worked out better **What problems is VoiceGenie.ai solving and how is that benefiting you?** It helps me solve an array of tasks by getting accurate responses to my questions. - [View VoiceGenie.ai pricing details and edition comparison](https://www.g2.com/products/voicegenie-ai/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A23%3A04+-0500&secure%5Bsession_id%5D=23727a58-24ce-43d8-b4ae-3a3af3328b28&secure%5Btoken%5D=64167d84b20df60992324e579146065472075a7e179f5e8a63d8eae1d65820fa&format=llm_user) ## VoiceGenie.ai Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation ## Top VoiceGenie.ai Alternatives - [Wati](https://www.g2.com/products/wati/reviews) - 4.6/5.0 (483 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,673 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,066 reviews)