---
title: Voicebase Reviews
meta_title: 'Voicebase Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Voicebase works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-15'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# Voicebase Reviews
**Vendor:** Voicebase  
**Category:** [Speech Analytics Software](https://www.g2.com/categories/speech-analytics)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Voicebase
VoiceBase delivers omni-channel interaction analytics to enterprise and contact center customers. Through industry-leading voice and text analytics, VoiceBase unlocks thousands of data points and capabilities from customer calls and text channels. Built with proprietary speech engines and natural language processing (NLP), our AI-Powered speech analytics solutions give analysts, business owners, and developers the ability to extract, organize, and visualize data across the entire enterprise. Our customers use our solutions to automatically redact sensitive data for compliance, analyze the voice of the customer, discover insights to lower call center costs, and more.




## Voicebase Reviews
  ### 1. Great Tool for Dictations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2018

**What do you like best about Voicebase?**

I love the ability and simplicity of an app that can transcribe audio to text for easy documentation. And that it's a mobile app.

**What do you dislike about Voicebase?**

Not always 100% accurate, but still pretty efficient. 

**What problems is Voicebase solving and how is that benefiting you?**

I'm able to get transcripts of conversations and voicemails.


## Voicebase Discussions
  - [What is Voicebase used for?](https://www.g2.com/discussions/what-is-voicebase-used-for)

- [View Voicebase pricing details and edition comparison](https://www.g2.com/products/voicebase/reviews?open_modal_url=%2Fproducts%2Fvoicebase%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvoicebase%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-07+07%3A41%3A44+-0500&secure%5Bsession_id%5D=cb1ea5c8-9a3f-4e13-a67f-809c44dfa138&secure%5Btoken%5D=6331d5891a1ea98523e6bd33abc29a4c82ef45981beed6a573e1bd200ce1f471&format=llm_user)

## Voicebase Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Genesys AppFoundry Marketplace**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Live Chat
- Call Transfer
- Archiving & Retention
- Call Center Management
- Call Tagging
- Call List Management
- Real-Time Analytics
- Queue Management
- Real-Time Data
- API
- Real-Time Monitoring
- CRM
- Performance Metrics
- Automatic Call Distribution
- Activity Tracking
- IVR
- Event Triggered Actions
- Third-Party Integrations
- Scheduled Recording
- Alerts/Notifications
- Call Monitoring
- File Transfer
- Activity Dashboard
- Call Reporting
- Call Transcription
- Campaign Management
- Call Disposition
- Computer Telephony Integration
- Contact Management
- Predictive Dialer
- Voice Mail
- Caller ID
- Reporting & Statistics
- Call Routing
- Call Tracking
- Recording
- Auto-Dialer
- Chat/Messaging
- On-Demand Recording
- Customizable Reports
- Multi-Channel Communication
- Conferencing
- AI Copilot
- Interaction Tracking
- Predictive Analytics
- Visual Analytics
- Sales Trend Analysis
- Audio Capture
- Email Alerts
- Tagging
- Self-Service Search
- Natural Language Processing
- Surveys & Feedback
- Automatic Transcription
- Multi-Channel Management
- Request Assignment
- Speech-to-Text Analysis
- Self Service Portal
- Performance Management
- Call Recording
- Search/Filter
- Sentiment Analysis
- Compliance Management
- Multi-Language
- HIPAA Compliant
- Data Security
- Call Scripting
- Customer Service Analytics
- Quality Assurance
- Customer Experience Management
- Communication Management
- Categorization/Grouping
- Language Detection

## Top Voicebase Alternatives
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