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Voice of the Customer

Voice of the Customer Alternatives & Competitors

Top Alternatives to Voice of the Customer

  • RapidMiner
  • IBM Watson Studio
  • Chattermill
  • TIBCO Data Science
  • IBM Watson Explorer

Top 20 Alternatives & Competitors to Voice of the Customer

    #1
    #1
  1. RapidMiner

    (472)4.6 out of 5

    RapidMiner is a powerful, easy to use and intuitive graphical user interface for the design of analytic processes. Let the Wisdom of Crowds and recommendations from the RapidMiner community guide your way. And you can easily reuse your R and Python code.

    Categories in common with Voice of the Customer:
  2. RapidMiner is a powerful, easy to use and intuitive graphical user interface for the design of analytic processes. Let the Wisdom of Crowds and recommendations from the RapidMiner community guide your way. And you can easily reuse your R and Python code.

    Categories in common with Voice of the Customer:

    UH
    No requirement that students learn even the basics of a programming language and yet with RapidMiner they can estimate and evaluate machine learning models quickly
    #2
    #2
  3. IBM Watson Studio

    (85)4.1 out of 5
    Optimized for quick response

    IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy models at scale. IBM Watson Studio" webpage can be found at https://www.ibm.com/cloud/watson-studio and the desktop version at https://www.ibm.com/products/watson-studio-desktop and the premium version at https://www.ibm.com/cloud/watson-studio/premium

    Categories in common with Voice of the Customer:
  4. IBM Watson Studio accelerates the machine and deep learning workflows required to infuse AI into your business to drive innovation. It provides a suite of tools for data scientists, application developers and subject matter experts to collaboratively and easily work with data and use that data to build, train and deploy models at scale. IBM Watson Studio" webpage can be found at https://www.ibm.com/cloud/watson-studio and the desktop version at https://www.ibm.com/products/watson-studio-desktop and the premium version at https://www.ibm.com/cloud/watson-studio/premium

    Categories in common with Voice of the Customer:

    Nagamruta M.
    NM
    The interface and simple usability, inbuilt models
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
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    #3
    #3
  5. Chattermill

    (59)4.3 out of 5

    Chattermill is an artificial intelligence software that applies artificial neural networks to customer feedback, to learn from data and help make more customer-centric decisions.

    Categories in common with Voice of the Customer:
  6. Chattermill is an artificial intelligence software that applies artificial neural networks to customer feedback, to learn from data and help make more customer-centric decisions.

    Categories in common with Voice of the Customer:

    Omari W.
    OW
    The User Interface is easy to use and navigate. The support team are responsive Ability to translate all comments into English - this is very powerful The leadership team are passionate about...Read more
    #4
    #4
  7. TIBCO Data Science

    (40)3.8 out of 5
    Optimized for quick response

    Accelerate ROI from your data science initiatives with a collaborative analytic workflow builder that lets you transform data into insight within Hadoop and other big data environments. Unlock your data's hidden potential and increase the value of your big data infrastructure.

    Categories in common with Voice of the Customer:
  8. Accelerate ROI from your data science initiatives with a collaborative analytic workflow builder that lets you transform data into insight within Hadoop and other big data environments. Unlock your data's hidden potential and increase the value of your big data infrastructure.

    Categories in common with Voice of the Customer:

    PM
    In this exploring phase, The best thing about tibco data science is out of the box tool readily available
    #5
    #5
  9. IBM Watson Explorer

    (30)3.9 out of 5

    Introducing the new IBM® Watson Explorer - a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure 360-degree view of customers, in context, to deliver better experiences for your clients.

    Categories in common with Voice of the Customer:
  10. Introducing the new IBM® Watson Explorer - a cognitive exploration and content analysis platform that lets you listen to your data for advice. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. Leverage built-in cognitive capabilities powered by machine learning models, natural language processing and next-generation APIs to unlock hidden value in all your data. Gain a secure 360-degree view of customers, in context, to deliver better experiences for your clients.

    Categories in common with Voice of the Customer:

    UM
    Effective way to communicate among colleagues and set-up meetings.
    #6
    #6
  11. Thematic

    (19)4.8 out of 5

    Thematic is a CX solution which turns customer feedback into insights using latest AI and powerful visualisations.

    Categories in common with Voice of the Customer:
  12. Thematic is a CX solution which turns customer feedback into insights using latest AI and powerful visualisations.

    Categories in common with Voice of the Customer:

    Mahnatse C.
    MC
    The themes and the statistical significance of each comment per theme
    #7
    #7
  13. Stratifyd

    (18)4.2 out of 5

    Stratifyd is an Artificial Intelligence (A.I.) powered Data Analytics platform that analyzes and visualizes complex unstructured and structured data sets.

    Categories in common with Voice of the Customer:
  14. Stratifyd is an Artificial Intelligence (A.I.) powered Data Analytics platform that analyzes and visualizes complex unstructured and structured data sets.

    Categories in common with Voice of the Customer:

    SD
    It has a fairly simple interface that is easy both to handle and to learn, which greatly facilitates its use, the fact that it is not necessary to be a professional in statistics or data analysis...Read more
    #8
    #8
  15. Amazon Comprehend

    (18)4.0 out of 5

    Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

    Categories in common with Voice of the Customer:
  16. Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

    Categories in common with Voice of the Customer:

    Ganesh P.
    GP
    Amazons comprehend is a better option when you need a Pre trained NLP text analysis AI engine, it gives you a lot's of features - Sentiment Analysis, Key phrases extraction, Entities...Read more
    #9
    #9
  17. Microsoft Text Analytics API

    (14)4.4 out of 5

    Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

    Categories in common with Voice of the Customer:
  18. Microsoft Text Analytics API is a suite of text analytics services that offer APIs for sentiment analysis, key phrase extraction and topic detection for English text, as well as language detection for 120 languages.

    Categories in common with Voice of the Customer:

    UI
    The depth in analytics is great, many different types of APIs are used.
    #10
    #10
  19. Google Cloud Natural Language API

    (13)3.5 out of 5

    Google Cloud Natural Language API reveals the structure and meaning of text by offering machine learning models in an easy to use REST API, user can use it to extract information about people, places, events and much more, mentioned in text documents, news articles or blog posts and to understand sentiment about product on social media or parse intent from customer conversations happening in a call center or a messaging app.

    Categories in common with Voice of the Customer:
  20. Google Cloud Natural Language API reveals the structure and meaning of text by offering machine learning models in an easy to use REST API, user can use it to extract information about people, places, events and much more, mentioned in text documents, news articles or blog posts and to understand sentiment about product on social media or parse intent from customer conversations happening in a call center or a messaging app.

    Categories in common with Voice of the Customer:

    UT
    Its interesting to have an article broken down when you want to decipher your target demographic or hidden key words to use that can be pulled in focus. It is not necessary for our line of work at...Read more
    #11
    #11
  21. Sayint

    (10)4.4 out of 5

    Sayint, an AI based conversation analytics solution, helps you uncover valuable insights to improve agent performance, enhance customer satisfaction and drive operational efficiencies. Sayint can analyse both real-time and historical communications (voice, chat, email and social feeds)

    Categories in common with Voice of the Customer:
  22. Sayint, an AI based conversation analytics solution, helps you uncover valuable insights to improve agent performance, enhance customer satisfaction and drive operational efficiencies. Sayint can analyse both real-time and historical communications (voice, chat, email and social feeds)

    Categories in common with Voice of the Customer:

    Mehek B.
    MB
    The most amazing things about Sayint are that - 1. Deployment is both on premises & cloud 2. Ensured flexibility of usage 3. Open communication 4. Website is really good & understandable 5....Read more
    #12
    #12
  23. Kapiche

    (9)4.8 out of 5

    Improve customer satisfaction and grow revenue by quickly understanding what your customers think about your company — in their own words — from your NPS®, CSAT, customer survey and product review data.

    Categories in common with Voice of the Customer:
  24. Improve customer satisfaction and grow revenue by quickly understanding what your customers think about your company — in their own words — from your NPS®, CSAT, customer survey and product review data.

    Categories in common with Voice of the Customer:

    BS
    Kapiche is really easy and intuitive to use.
    #13
    #13
  25. Relative Insight

    (7)4.8 out of 5

    With a background in protecting children online, Relative Insight’s comparison technology extracts value from language data.

    Categories in common with Voice of the Customer:
  26. With a background in protecting children online, Relative Insight’s comparison technology extracts value from language data.

    Categories in common with Voice of the Customer:

    EF
    It’s about the team and the tool! Relative Insight has been a fantastic resource for us. The tool itself allows us to sift through tons of data and arrive at insights within minutes. Proactive...Read more
    #14
    #14
  27. Grooper

    (7)4.8 out of 5

    Grooper is a document capture and data transformation software platform that incorporates modern technology to help companies manage their documents and data.

    Categories in common with Voice of the Customer:
  28. Grooper is a document capture and data transformation software platform that incorporates modern technology to help companies manage their documents and data.

    Categories in common with Voice of the Customer:

    Darin T.
    DT
    Grooper is proving day in and day out to be THE solution our company needs to succeed in the 21st century. No other application has the ability to digitize and convert to any export (e.g. Excel,...Read more
    #15
    #15
  29. MonkeyLearn

    (5)4.8 out of 5

    MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing.

    Categories in common with Voice of the Customer:
  30. MonkeyLearn is an AI platform that allows you analyze text with Machine Learning to automate business workflows and save hours of manual data processing.

    Categories in common with Voice of the Customer:

    Jasmeet B.
    JB
    The ease of use and setup. You dont have to be a programmer to set it and even use it. Their online dashboard and integrations are so easy, its just plug and play.
    #16
    #16
  31. Synthesys

    (5)4.5 out of 5

    Synthesys is a solution that adds the brainpower of thousands of people to a team. by reading through all data and highlights the important people, places, organizations, events and facts being discussed, resolve highlighted points and determines what's important, connecting the dots together and figures out what the final picture means by comparing it with the opportunities, risks and anomalies that are looking for.

    Categories in common with Voice of the Customer:
  32. Synthesys is a solution that adds the brainpower of thousands of people to a team. by reading through all data and highlights the important people, places, organizations, events and facts being discussed, resolve highlighted points and determines what's important, connecting the dots together and figures out what the final picture means by comparing it with the opportunities, risks and anomalies that are looking for.

    Categories in common with Voice of the Customer:

    GF
    Synthesys is a provider to Best Security Intelligence Service Provider and i use for personally services and its very help full in my organization. i have used personally for my client and it’s ...Read more
    #17
    #17
  33. Micro Focus IDOL

    (4)4.1 out of 5

    The IDOL Server collects indexed data from connectors and stores it in its proprietary structure, optimized for fast processing and retrieval of data.

    Categories in common with Voice of the Customer:
  34. The IDOL Server collects indexed data from connectors and stores it in its proprietary structure, optimized for fast processing and retrieval of data.

    Categories in common with Voice of the Customer:

    UI
    The ability to perform a quick search that speeds up resolution of Incidents.
    #18
    #18
  35. SAP Leonardo Machine Learning Foundation

    (3)4.0 out of 5

    Enhance business processes with intelligent algorithms using enterprise-grade machine learning capabilities.

    Categories in common with Voice of the Customer:
  36. Enhance business processes with intelligent algorithms using enterprise-grade machine learning capabilities.

    Categories in common with Voice of the Customer:

    UC
    Imagine AI powered by information from 98% of Fortune 500 companies! That can be SAP Leonardo!
    #19
    #19
  37. Prodsight

    (3)4.7 out of 5

    Prodsight turns your qualitative user data into insights so you can make more informed decisions for your product or service.

    Categories in common with Voice of the Customer:
  38. Prodsight turns your qualitative user data into insights so you can make more informed decisions for your product or service.

    Categories in common with Voice of the Customer:

    UC
    Easy to use, great UI, excellent customer service
    #20
    #20
  39. PoolParty

    (2)4.5 out of 5

    PoolParty is a semantic technology platform developed, owned and licensed by the Semantic Web Company.

    Categories in common with Voice of the Customer:
  40. PoolParty is a semantic technology platform developed, owned and licensed by the Semantic Web Company.

    Categories in common with Voice of the Customer:

    Morgen K.
    MK
    PoolParty offers an intuitive and easy to learn UI. The tool is based on the [W3.org's SKOS standard](https://www.w3.org/TR/skos-reference/). This means if this is your first taxonomy there are...Read more