William B.
WB
William B.
Owner
Law Practice
Small-Business (50 or fewer emp.)
"Great product at a reasonable price"
5/5
What do you like best about Voice Carrier Connect?

Excellent value and product for a small business Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

Sometimes I can't access voicemail to work from my mobile device and therefore must is my computer Review collected by and hosted on G2.com.

Brian A.
BA
Brian A.
Owner
Consumer Services
Small-Business (50 or fewer emp.)
"Voice Carrier"
5/5
What do you like best about Voice Carrier Connect?

Ease of use and variety of features. We manage a couple different businesses in our office and can easily route route incoming calls to individual extensions and very easily transfer calls in house between any phone or to someone's cell if they are away from the office. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

We've had an issue of our voicemail greeting reset itself. Not sure what that was about, but it was easily fixed in minutes. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Normally good with some random outage periods"
3.5/5
What do you like best about Voice Carrier Connect?

Getting voicemail sent to my email, ability to manage voicemail online, routing the different business numbers to ring at specific phones (we have 2 businesses with 4 general office numbers, plus direct numbers for everyone). Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

Random outages...not sure the cause. We had another company set up the phone system. They could have messed it up, they are no longer associated with Voice Carrier. Review collected by and hosted on G2.com.

IC
Indiana C.
Mid-Market (51-1000 emp.)
"Voice Carrier is a great team to have on your side."
5/5
What do you like best about Voice Carrier Connect?

Voice Carrier has helped me every step of the way designing, implementing, and managing our new VoIP PBX Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

Their rapid growth means that my point of contact has shifted several times over the years. Review collected by and hosted on G2.com.

LW
Loran W.
Chief Information Officer
Higher Education
Mid-Market (51-1000 emp.)
"Voice Carries provides a robust, inexpensive solution."
5/5
What do you like best about Voice Carrier Connect?

There is no hardware (other than phones) required on our campus. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

Sometimes making edits in the cloud website is slow. Review collected by and hosted on G2.com.

Kelly G.
KG
Kelly G.
Insurance Agent
Insurance
Small-Business (50 or fewer emp.)
"Exceptional!"
5/5
What do you like best about Voice Carrier Connect?

That I call up and talk to a person not a 1-800. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

I guess we would all like cheaper prices. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User for about 3 years"
3/5
What do you like best about Voice Carrier Connect?

The best feature is the technical support. It is always prompt and correct. The IRM, extensions, ring groups, etc., are all pretty straightforward and do not have a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

I dislike the reporting. It's bulky and difficult to use. I am rarely able to get the information I need. Review collected by and hosted on G2.com.

CT
Chris T.
Small-Business (50 or fewer emp.)
"Good experience "
5/5
What do you like best about Voice Carrier Connect?

Your service was recommended by my IT telephone guy. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

Nothing , I am pleased with the new product and haven't experienced any bugs, yet! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great experience!"
3.5/5
What do you like best about Voice Carrier Connect?

best price for all the features that I have been able to find. I especially like the ability to record and listen back to important phone calls. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

whenever there is a problem it's hard to reach customer service or tech support Review collected by and hosted on G2.com.

Terri O.
TO
Terri O.
General Manager
Hospitality
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Voice Carrier Connect?

When we need to reach someone at Voice Carrier, we get assistance immediately. Review collected by and hosted on G2.com.

What do you dislike about Voice Carrier Connect?

I have nothing I dislike . We have used Voice Carrier for 3 years now and I have no complaints. Review collected by and hosted on G2.com.