--- title: VOCAL VoIP Reviews meta_title: 'VOCAL VoIP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how VOCAL VoIP works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-06-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VOCAL VoIP Reviews **Vendor:** Vocal **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About VOCAL VoIP VOCAL is celebrating over 30 years as a leading designer of innovative solutions for Voice, Video, Fax and Data communications. VOCAL specializes in voice and VoIP technologies for telephony, network, mobile and radio applications. ## VOCAL VoIP Reviews ### 1. VOCAL VOIP **Rating:** 4.5/5.0 stars **Reviewed by:** Ank P. | Mr, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2019 **What do you like best about VOCAL VoIP?** VOCAL VOIP provides a best Voice over IP solution with wide range of Voice, Video, Radio and Mobile VoIP applications.VOCAL VOIP provide enhanced voice quality,VoIP interoperability, provide Secure communications. This software used webrtc for VoIP feature. VOCAL VOIP is very scalable,simple to use ,provide high performance.It provide low jitter, multi-channel audio support,multiple audio /video codec support,echo cancellation. **What do you dislike about VOCAL VoIP?** There is nothing to dislike about VOCAL VOIP but i just want to give few suggestion to the team: 1) Screen share feature need improvement, it doesn't work properly when network quality is poor. 2) I faced problem in file sharing.Some times large file doesn't send. 3) VOCAL VOIP should improve there customer support. **What problems is VOCAL VoIP solving and how is that benefiting you?** VOCAL VOIP is a cost effective solution for the company.It provide high quality audio,video feature which you will not get by other VOIP service provider. ### 2. VOIP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2019 **What do you like best about VOCAL VoIP?** No phone lines needed. Easy to transfer to with just and extension. **What do you dislike about VOCAL VoIP?** There are no dislike about the system. Convenient to use. **What problems is VOCAL VoIP solving and how is that benefiting you?** Business problems solving is about customers being upset and want to speak to management quickly. It very convenient for the boss and us to dial a few digits instead of looking up a 10 digit number. - [View VOCAL VoIP pricing details and edition comparison](https://www.g2.com/products/vocal-voip/reviews?open_modal_url=%2Fproducts%2Fvocal-voip%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvocal-voip%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A50%3A32+-0500&secure%5Bsession_id%5D=6514a7ab-5bb0-4d21-b9c5-efa37391b579&secure%5Btoken%5D=8f506e1684dece25203686ece486aa123e17a27850024c0b8189e5f218484fd1&format=llm_user) ## VOCAL VoIP Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top VOCAL VoIP Alternatives - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,666 reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (4,037 reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,582 reviews)