What do you like best?
Too good the tool, to connect instantaneously to the other PCs, guarantees that it is of maximum level, in the same way you can copy and transfer any file from one machine to another, it is a tool of maximum performance to sustain a connection without interruptions to cause of it. It is a totally recommended tool. Thanks to her she has made the support easier
What do you dislike?
I do not like it, you have a maximum of three attempts to enter a remote PC. I do not like it since you have to wait for the regulatory time of several minutes to pass and then enjoy the same, in that lapse of work, client and credibility, likewise I can continue working, but the response times in this aspect are not very good ones.
Recommendations to others considering the product
It is a totally guaranteed tool, to work at any time, I recommend it so that you can use it in your work environment, you will see that it guarantees the security of it.
What business problems are you solving with the product? What benefits have you realized?
I have solved several cases of support through the tool, I have even been able to connect the team to monitor the red links, what we like the most as the tool, has saved me from several questions in it, for the company, even the clients or users, They have liked the tool because it is easy to manage