# Vizury Reviews **Vendor:** Affle **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.3/5.0 **Total Reviews:** 29 ## About Vizury Vizury, launched in 2007, is an performance-focused MarTech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique technology-driven services have always been the ability to bring customers back to a brand's website, mobile app or retail store and improve new customer acquisition, retention and brand loyalty. After launching and achieving global scale, the platform and business of Vizury were acquired by Affle in 2018. For any queries, please write to hello@vizury.com. ## Vizury Reviews ### 1. One Stop Solution for Digital Engagement Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Vizury?** The Single Dashboard for all the Engagement Campaigns and multi-channel options in one place. Real-time data feed and automation. **What do you dislike about Vizury?** Load Time of the Dashboard is little longer when too much of data. Must enable a Bulk Data download option **What problems is Vizury solving and how is that benefiting you?** To engage our App audience with respect to In App activity. With automated activity based PN, we have seen a 2x improvement in conversion. ### 2. Super **Rating:** 4.5/5.0 stars **Reviewed by:** Maria R. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Vizury?** Not only the platform is super easy to navigate, but also the team behind it is extremely nice and always willing to help and guide. **What do you dislike about Vizury?** Honestly, nothing comes into my mind I genuinely think their services and products are very good. **What problems is Vizury solving and how is that benefiting you?** Increasing traffic conversion by displaying browser notifications aligned with the company's interests. ### 3. Great marketing platform, easy to work with and highly effective **Rating:** 5.0/5.0 stars **Reviewed by:** Sean L. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2020 **What do you like best about Vizury?** The user interface makes it easy to create new campaigns and monitor activity. The integration was also fairly simple and the ability to integrate with a feed really makes it a great product. I haven't used some of the other features, but simply having access to some email notifications, facebook notification, etc. looks like it will really prove useful in the future. I also like the ability to put in additional images and our logo for brand awareness and to improve our Click thru rate. **What do you dislike about Vizury?** There isn't a way to bulk upload changes or audiences, which would save a lot of time. Also, when creating a browser notification, if you need to edit it or make a change, you have to recreate the entire notification rather than just editing the one that was already created. The functionality on Mac computers is much more less effective than on Chrome/Window computers. I don't think that is the fault of Vizury, but our Mac users have not been as high of converters as our Chrome/Windows users. It would be nice to either have GIF images allowed or videos so as to draw more attention to the notifications. **Recommendations to others considering Vizury:** The customer service team is amazing and is very helpful. **What problems is Vizury solving and how is that benefiting you?** We have captured a lot of abandoned cart customers by having a browser notification appear within an hour of them leaving the site. Several of those customers end up converting. We also target specific users by URL or by web interaction activity to give them a better experience. **Official Response from Raksha Jayaraj:** > Thanks a lot for this Sean, continue to share your feedback with us and we strive to support you through your marketing needs :) ### 4. Above and Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Eve F. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2021 **What do you like best about Vizury?** The customer service Vizury offers has blown away all of my expectations. Having constant contact with them, sharing in their knowledge and case studies, bi-weekly meetings, and their quick responses have all aided in driving our KPIs forward not only with our Browser Push Notification program, but for our business in general. **What do you dislike about Vizury?** There are a few limitations to the format of the pushes, however, upon expressing my hopes and needs they have been extremely accomidating and even excited about expanding their program and layouts to include those. **What problems is Vizury solving and how is that benefiting you?** Recently we were able to come up with more specific audience segmentation ideas, and creating more intelligent dynamic campaigns. Upon putting these into action, we have raised our CTR from 0.89% to 12.42% in a matter of two months. **Official Response from Raksha Jayaraj:** > Thanks so much Evie! We strive to constantly align to your digital marketing goals and grow together :) ### 5. Pleasant experience with quick-action taking team **Rating:** 5.0/5.0 stars **Reviewed by:** Nitika s. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Vizury?** Vizury Engage 360 is definitely a very important tool for KOOVS as being a fashion e-com portal we needed this platform to reach our target audience and engage with potential customers. The tool is easy to set up and use, the support team is extremely helpful and always prompt in taking action. **What do you dislike about Vizury?** Honestly there is nothing to dislike here and we are quite satisfied with the services. **What problems is Vizury solving and how is that benefiting you?** Drive incremental engagement & transactions with meaningful conversations. **Official Response from Raksha Jayaraj:** > Thanks a lot for the review Nitika, looking forward to a lot of action this year :) ### 6. Vizury Engage360 Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2020 **What do you like best about Vizury?** The most helpful feature that Vizury offers for our retail company is browser push notifications that allow us to reach the customers who might not necessarily be reached otherwise through marketing emails, social ads, PPC, etc. Browser notifications bring a significant amount of traffic to the site, and can be set and launched by our in-house team in minutes. **What do you dislike about Vizury?** The segmentation that exists within the platform is not quite as great that we would hope. **Recommendations to others considering Vizury:** The platform is easy to use, and after a short training session, the team should be able to complete the basic setup. The tech support team at Vizury makes sure all the necessary tech setup steps are taken, so the camaign can run smoothly. **What problems is Vizury solving and how is that benefiting you?** We are solving the problem of limited reach through other marketing channels, and browser notification function offered by Vizury does the job well. **Official Response from Raksha Jayaraj:** > Thanks so much for the review! Please allow us to take you through the segmentation and address all your concerns, do write to your CSM for the same :) ### 7. Excellent product and service provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Lohit S. | Division Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2021 **What do you like best about Vizury?** Team has been extremely supportive towards addressing any product query and adapt change within time bound. Understands the client requirement and was/is able to furnish the evolved product/services. **What do you dislike about Vizury?** Manual process of downloading the report, can be automated. **What problems is Vizury solving and how is that benefiting you?** Offering varied real time shopping options in a click. New customer is being acquired, helping to build stronger fans. **Official Response from Raksha Jayaraj:** > Thanks a lot Lohit, we thoroughly enjoy working through your use cases and I will notify you as soon as we have a downloadable format! ### 8. Affle Vizury 360 Dashboard **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay K. | Director, Operations – Petsutra.com, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Vizury?** The ease, the scheduling feature, the reporting & the custom filters are probably the best. I wish that other browsers apart from Chrome also allow push notifications so that we could make full use of the Dashboard. **What do you dislike about Vizury?** Well, there are exceptions to every great thing (almost everything). On a few occasions (less than 2%) we witness that the browser push notification image does not load. **Recommendations to others considering Vizury:** Have a good understanding of this interface (with use cases) as this will certainly help you in achieving your marketing goals. The team is very supportive and easy to work with. **What problems is Vizury solving and how is that benefiting you?** Informing the interested customers about anything new that we as a company are doing. Offers, coupons, blog, news etc + the users who dropped off from a certain page, we remarket them through this interface as it is a hot lead and the sooner we re-engage them, the higher that they convert. ### 9. Best and accurate tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Vizury?** Easy to operate, cool interface for users **What do you dislike about Vizury?** Sometime delay in pulling the reports, not accurate for live result **Recommendations to others considering Vizury:** Perfect choice **What problems is Vizury solving and how is that benefiting you?** Customer retention, increase you userbase **Official Response from Raksha Jayaraj:** > Thanks for your feedback :) There will be a slight delay in reporting owing to the large size of data, we do look at making this more real time and would be happy to announce when that happens! ### 10. Vizury has been helpful in assisting us to engage our customers. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2021 **What do you like best about Vizury?** I like the flexibility and their UI/UX interface. **What do you dislike about Vizury?** Value added functions are not inside as default. Need to include them in. **What problems is Vizury solving and how is that benefiting you?** Engaging our customers **Official Response from Raksha Jayaraj:** > Thanks for your feedback :) We strive to enhance the product everyday, to meet your requirements and I would love to hear more on the functionalities that would help you so please do write to me! ## Vizury Discussions - [What is Vizury used for?](https://www.g2.com/discussions/what-is-vizury-used-for) - [View Vizury pricing details and edition comparison](https://www.g2.com/products/vizury/reviews/vizury-review-3168091?section=pricing&secure%5Bexpires_at%5D=2026-05-16+19%3A42%3A57+-0500&secure%5Bsession_id%5D=1f5b966c-52f3-498d-bfe7-114337b65bc8&secure%5Btoken%5D=94de4af3d9bd6a86647a698f9ba94e8149a2eb6b9caa6917adec5a126d276a46&format=llm_user) ## Vizury Features **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Platform Basics** - Templates - Exporting - Multi-user Access and Collaboration - Multiple Personas - Data Analytics **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Messaging Channels** - SMS Messaging - Email - Two way messaging **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Agentic AI - Customer Journey Mapping** - Autonomous Task Execution **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Personalization** - Recommendation - Content - Cart Abandonment - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Generative AI** - AI Text Generation - AI Text Summarization **Engagement** - Coupons and Promotions **Multichannel** - Email - Mobile **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Vizury Alternatives - [CleverTap](https://www.g2.com/products/clevertap/reviews) - 4.6/5.0 (629 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) - 4.6/5.0 (1,140 reviews) - [WebEngage](https://www.g2.com/products/webengage/reviews) - 4.5/5.0 (735 reviews)