--- title: Vivantio Reviews meta\_title: 'Vivantio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 295 reviews by the users' company size, role or industry to find out how Vivantio works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 295 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Vivantio Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Vivantio but has limited features. Are you part of the Vivantio team? [Upgrade your plan](https://my.g2.com/vivantio/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems. * * * Seller [Vivantio](https://www.g2.com/sellers/vivantio) Discussions [Vivantio Community](https://www.g2.com/products/vivantio/discuss) Solution Type All-in-One Overview by Erica Templeton (B2B SaaS Marketer) Show More ## Pricing Pricing provided by Vivantio. ### Feature-inclusive, fully configurable service platform Starting at $59.00 1 Agent License Per Month [ View More Pricing Information ](https://www.g2.com/products/vivantio/pricing) ## Top-Rated Alternatives [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews) [ ![Jira Service Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira Service Management") Jira Service Management 4.3/5(991) ](https://www.g2.com/products/jira-service-management/reviews) [ ![SolarWinds Service Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Service Desk") SolarWinds Service Desk 4.3/5(786) ](https://www.g2.com/products/solarwinds-service-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/vivantio/competitors/alternatives) ## User Insights Average based on 295 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Vivantio Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CustomerGauge ](https://www.g2.com/products/customergauge/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Designer Task ](https://www.g2.com/products/designer-task/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Headless 360 Platform (formerly Salesforce Platform) ](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Show More ![Rob B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob B.") RB Rob B. Senior Systems Administrator Small-Business (50 or fewer emp.) 8/5/2024 "Mostly good - scope for improvement (which they appear to take seriously)" 4/5 What do you like best about Vivantio? I inherited our Vivantio deployment when I took up my current role nearly 3 years ago - initial experiences were mixed, but their support team and our account manager have always been responsive and useful. In that time we've rebuilt a lot of what was setup originally to have it suit our needs more effectively - portions of which have been done with Vivantio's project/services team who have consistently impressed. Review collected by and hosted on G2.com. What do you dislike about Vivantio? The administrative UX takes some getting used to, and there's areas that could benefit from a fresh perspective and reasonable devtime/test budget to overhaul. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? The product acts as our single point of helpdesk\support for both internal and external requirements - along with being a record of our ISMS/QMS for auditing purposes. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-9963451/official_response/edit) Hi Rob, Thank you so much for your review. We're glad to hear how Vivantio has evolved to better suit your needs and that our support and services teams have made a positive impact. It’s great to know Vivantio is helping centralize your helpdesk and support functions while supporting your ISMS/QMS requirements too. We appreciate your feedback on the administrative UX and will feed this back to our Product team and will take it into account as we continue to refine and improve. Thank you for sharing your experience its really appreciated. Kind Regards, Nicola Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KG Keith G. Service Desk Engineer Mid-Market (51-1000 emp.) 7/26/2023 "Vivantio - Does everything you need and more" 5/5 What do you like best about Vivantio? We've been using Vivantio for 4 years now, it's easy to setup and we are still learning new functionality daily. The support team are brilliant and are really quick to get back to you. Review collected by and hosted on G2.com. What do you dislike about Vivantio? I can't think of anything, it's a great product! Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? We needed a reliable and trusted help desk system to manage our internal staff's needs. We also needed a tool to log assets and produce reports as and when needed. Review collected by and hosted on G2.com. Show More Response from Alexis Mackie of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-8360426/official_response/edit) What a fantastic review, we are so happy to hear about your great experience with the Vivantio product. One of the key features of Vivantio is that you are able to configure the functionality to fit your business needs, and it is lovely to have it mentioned in this review. We work really hard at keeping clients informed about what we get up to on the product front, and I am glad that you find these communications beneficial. If you ever need anything please do reach out to your Customer Success Manager or the team at Customer.Success@vivantio.com. Have a great day! 11/4/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/9/2024 "A great product, with genuinely great customer service" 5/5 What do you like best about Vivantio? The Vivantio system itself is very easy to use once you've familiarised yourself with the layout. It is also very configurable in-house, which allows us to adapt it quickly to a fast-changing environment. For me though, the USP for Vivantio is their customer support - it's first class. If you need to configure the system in a certain way, or refine a rule, or modify how an area behaves, or well, anything really, Vivantio customer support is really, really responsive. I've worked in IT for 35 years, and I cannot think of another vendor that gets support so right, so often, and with such reliability. Review collected by and hosted on G2.com. What do you dislike about Vivantio? From our organisation's perspective, there doesn't seem to be an obvious downside to using Vivantio. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? We have an IT department of approximately 80 staff, looking after 10,000+ endpoints across 400+ sites. We're a busy, geograhically disparate department processing well over a thousand tickets a week. Vivantio centralises our service management, allowing the department to function as a cohesive whole. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-9983989/official_response/edit) Thank you for your fantastic review. We're thrilled to hear how Vivantio has supported your organisation’s service management needs and adapted to your fast-paced environment. It’s especially gratifying to know that our customer support stands out as a key strength—your kind words mean the world to us. We’re delighted Vivantio helps centralize your operations and keeps your large IT department running smoothly. Thank you for sharing your experience, and we’re here to support you whenever needed. Kind Regards, Nicola Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cody L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody L.") CL Cody L. Mid-Market (51-1000 emp.) 5/16/2024 "Vivantio - User/Admin Review" 4/5 What do you like best about Vivantio? Proactive Updates: The company has been diligent in rolling out regular updates that have significantly improved the product's performance and user experience. Bug/Limitation Fixes: Initial bugs and limitation issues have been effectively addressed, enhancing the product's overall usability. Customer Support: The customer support team is responsive, knowledgeable, and committed to promptly resolving issues. New Features: The addition of new features and enhancements demonstrates the company's commitment to continuous improvement and user satisfaction. User Experience: The overall user experience has greatly improved, making the product much more enjoyable and efficient to use. Review collected by and hosted on G2.com. What do you dislike about Vivantio? Initial Issues: When we first started using Vivantio, we encountered several bugs and limitations that hindered our experience. Feature Stability: Some initially advertised features didn't function correctly when using other features, and these limitations were not expressed beforehand. Learning Curve: The initial learning curve was difficult due to the bugs and limitation issues, making it difficult to fully utilize the product right away. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? A simple to use interface for our staff members/technicians that allows us to accurately track and monitor the various ITSM modules in a single place. We also utilize the API to tie into a lot of internal resources/workflows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ZA Zulma A. Facilities Manager Mid-Market (51-1000 emp.) 10/31/2024 "Bridget was wonderful, helpful and ensured that the system was set-up the way we needed." 4.5/5 What do you like best about Vivantio? What I like is that the system can be catered to our needs. From how we enter data to how we pull reports. Review collected by and hosted on G2.com. What do you dislike about Vivantio? It I could change one thing would be to be able to add a ticket from the portal where I check my tickets. Thsi would reduce the time going from one page to another. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? I dont have any open problems with Vivantio. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-10437948/official_response/edit) Hi Zulma, Thank you so much for sharing your feedback, we're really pleased to hear that Vivantio is flexible and can be tailored to your needs. Regarding your suggestion about adding tickets directly from the portal, I'm happy to let you know that this feature is already available in Vivantio. If you need any help setting this up or have any questions about how to use it, please do not hesitate to reach out. Thanks again for your valuable feedback and I'll also share your wonderful words to Bridget too. Kind Regards, Nicola Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 8/9/2024 "Easy to Use With a lot of features" 5/5 What do you like best about Vivantio? Vivantio delivers a highly effective solution that excels in usability and feature richness. Its intuitive design, coupled with powerful tools and capabilities, makes it a top choice for organizations seeking a dependable and easy-to-manage platform. Whether you’re a small business or a large enterprise, Vivantio’s thoughtful features and user-friendly approach will likely meet—and exceed—your expectations. Review collected by and hosted on G2.com. What do you dislike about Vivantio? Although Vivantio supports various integrations, the process for connecting with external systems can sometimes be complex and require significant setup effort. Simplifying the integration process or offering more out-of-the-box connectors could streamline workflows and reduce the time spent on configuration. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? Vivantio helps streamline both the help desk and asset management within our organization. The ease of use for us and the end users makes it simple to stay on top of potential issues and stay organized to track any patterns. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-9984144/official_response/edit) Thank you for your review. We're thrilled to hear that Vivantio's intuitive design and robust features have made it an effective solution for your organization. It’s great to know it’s helping streamline your help desk and asset management processes, keeping everything organized and efficient. We appreciate your feedback on integrations and understand the importance of simplifying this process. Your input helps us improve, and we’re committed to making Vivantio even better for our users. Thank you for sharing your experience. Kind Regards, Nicola Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 11/15/2022 "Vivantio - PureAV" 4/5 What do you like best about Vivantio? Vivantio is used for logging and managing customer interactions with regard to technical issues, engineer site visits, SLA times, etc and it does this adequately. Review collected by and hosted on G2.com. What do you dislike about Vivantio? Recalling saved emails, documents etc requires download, an attachment preview facility would be useful in finding the required items Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? All our logged incidents/tickets are easily accessible, history provides an overview of the case, reminders to action can be set, SLA times can be seen, this all add to departmental efficiency in handling customer issues. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-7363774/official_response/edit) Hello - thank you for leaving us your feedback on Vivantio, we really appreciate you taking the time to let us know how Vivantio is helping to easily manage your incidents and cases and in turn improving efficiency on your customer requests. We would love to understand how we can help you with your saved emails and documents, and please do reach out to me directly on nicola.elliott@vivantio.com so we can take away any recommendations to improve your process. Thank you, Nicola 11/14/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") EA Verified User in Accounting Mid-Market (51-1000 emp.) 10/31/2024 "Great Product and Customer Support" 4.5/5 What do you like best about Vivantio? The tool has lots of functionality for us to use under the one license fee. We don't use all the functionalty yet but we are moving towards useing more of it. Review collected by and hosted on G2.com. What do you dislike about Vivantio? Only negative is that support was based in the UK and so the time zone can be challenging with scheduling meetings. Support team are great! Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? Vivantio is our main helpdesk platform that we use to track all interactions with our business. We also use Vivantio for our Help Desk knowledge base and portal. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-10439142/official_response/edit) Hi, Thank you for taking the time to share your feedback on Vivantio! We are thrilled to hear that its been such a valuable tool for managing your business interactions. It's great to know you'll be expanding its use soon. If you need any assistance or support as you move forward with your plans, please do not hesitate to reach out. In addition to our UK based support, we also offer standard service hours from 08:00 to 17:00 EST, Monday-Friday, we're here to assist you whenever you need and I'll also share your comments to our support team too. Thanks again for your fantastic review. Kind Regards, Nicola Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AA Anna Cristina A. Workforce Intraday Team Lead Enterprise (\> 1000 emp.) 7/31/2023 "Review for user interface" 5/5 What do you like best about Vivantio? The new interface is helpful. We can do multitasking as well as it's organized so we can track/complete our tiqets in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Vivantio? Sometimes it takes mins to load for a tiqet. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? We have been using Vivantio to accommodate/close Escalations. Review collected by and hosted on G2.com. Show More Response from Dan Armitstead of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-8380345/official_response/edit) Hi Anna, Thank you for leaving a review for Vivantio! It's great to hear that the tool is helping you to manage your tickets, and pleasing to know you are impressed with the new user interface (UI). We're putting a big emphasis on further developing our UI this year, so stay tuned for more enhancements coming to this area in early 2024. I'm sorry to hear that you have experienced some delays in loading tickets. This could be due to a local connectivity issue, but please reach out to our Support Team on support@vivantio.com if the problem persists and we can investigate this for you. Thanks again for leaving us such a great review, Anna! Best regards, Dan 10/28/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 8/19/2024 "Vivantio has significantly improved our task management and enhanced accountability" 4/5 What do you like best about Vivantio? We use Vivvantio daily, and its implementation was straightforward. Once our IT team were notified and understood the brief, the integration process was seamless, The system is easy to use, making it simple to assign tasks to team members, which helps manage workloads and improve response times. The Knowledge Management featue simplifies the creation, organisation, and access of knowledge articles, improving first reaction times and efficiency. The dashboard and reporting features provide a clear view to monitor key metrics, track performance, and generate useful reports. Support for any issues has been excellent and dealt with and resolved very quickly. We have not yet fully implemented the self-service function for everyone, but we expect a considerable reduction in the amount of incoming requests by providing users with tools to handle common queries themselves. Review collected by and hosted on G2.com. What do you dislike about Vivantio? The inability to view the history of responses  via email without logging into the system is a minor drawback. We take turns covering the helpdesk, therefore not having to log in to search for the ticket and having full email access to responses would be very helpful. Review collected by and hosted on G2.com. What problems is Vivantio solving and how is that benefiting you? The system can generate detailed reports that provide relevant statistics. These reports are customizable, allowing us to tailor them to specific needs and requirements. Users can send support requests via email, and the system will automatically import the details into the appropriate fields. This streamlines the process and ensures that all necessary information is captured accurately. The system is locally configurable, which enables us changes as needed. This flexibility ensures that the system can adapt to evolving requirements. The system supports simultaneous access and data input by multiple users. This is essential for collaborative working because multiple team members are required to work on the system at the same time. Calls can be assigned to specific individuals who will provide support. This feature helps in managing workloads and ensuring that each call is handled by the appropriate person. Tracking/Status Facility: The system includes a tracking and status feature that displays the current status of each call, such as Pending, In Progress, With Caller, Completed, etc. This helps in monitoring the progress of support requests. We can search for specific calls within the system. This makes it easy to locate and review past support requests. The system automatically sends emails to users to confirm receipt of their call, issue a reference number, and notify them when the call has been completed or closed. This keeps users informed throughout the process. Operational Hours: The system can be configured for specific time frames for operational hours, ensuring that support is available when needed. Review collected by and hosted on G2.com. Show More Response from Nicola Elliott of Vivantio [Editedit](https://www.g2.com/survey_responses/vivantio-review-10021204/official_response/edit) Thank you for taking the time to share such a detailed and thoughtful review. We are delighted to hear how Vivantio has simplified your task management, enhanced team accountability and provided the tools you need to track performance and improve efficiency. Its wonderful to see that the Knowledge Management feature and customizable reporting have been beneficial to your team, helping to streamline processes and deliver a more seamless experience. We also appreciate your constructive feedback regarding the ability to view email response history without logging into the system. This insight is invaluable, and we’ll be sure to share it with our product team for consideration in future updates. It’s fantastic to know that Vivantio’s flexibility and configurability allow you to adapt the system to your evolving needs, and that its collaborative features are helping your team work more efficiently. Thank you again for your detailed review. We’re committed to supporting your continued success and ensuring Vivantio meets your needs every step of the way. Kind Regards, Nicola Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Vivantio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Vivantio ](https://www.g2.com/products/vivantio/discussions/new) WP Wayne Peterson • Last activity almost 3 years ago Are there any plans for a mobile app? 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/are-there-any-plans-for-a-mobile-app) GU Guest User What is Vivantio used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-vivantio-used-for) [ View all Discussions ](https://www.g2.com/products/vivantio/discuss) ## Pricing Options Pricing provided by Vivantio. ### Feature-inclusive, fully configurable service platform Starting at $59.00 1 Agent License Per Month [ View More Pricing Information ](https://www.g2.com/products/vivantio/pricing) Vivantio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice 4.6/5(1,349) [ Compare Now ](https://www.g2.com/compare/freshservice-vs-vivantio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management 4.3/5(991) [ Compare Now ](https://www.g2.com/compare/jira-service-management-vs-vivantio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_07d371bf8a676b5e2a198a776930c16a/spiceworks-cloud-help-desk.png "Product Avatar Image") Spiceworks Cloud Help Desk 4.3/5(311) [ Compare Now ](https://www.g2.com/compare/spiceworks-cloud-help-desk-vs-vivantio) ##### ##### Vivantio Features Ticket and Case Management Ticket Creation User Experience Ticket Response User Experience Workflow Communication Channels Email to Case Incident Management Automate Ticket Routing Ticket Prioritization Ticket Notifications Reporting Dashboards Time Tracking [ View More Features ](https://www.g2.com/products/vivantio/features) ##### Categories on G2 [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation) [Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Help Desk](https://www.g2.com/categories/help-desk)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Service Desk](https://www.g2.com/categories/service-desk)[HR Service Delivery](https://www.g2.com/categories/hr-service-delivery)[HR Case Management](https://www.g2.com/categories/hr-case-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Who offers the best VoIP packages for companies](https://www.g2.com/discussions/who-offers-the-best-voip-packages-for-companies)[Which IRCM solutions are most trusted by revenue operations directors in telecom based on user reviews?](https://www.g2.com/discussions/which-ircm-solutions-are-most-trusted-by-revenue-operations-directors-in-telecom-based-on-user-reviews)[Best MDR software for small business security](https://www.g2.com/discussions/best-mdr-software-for-small-business-security) [What freelance platforms maintain consistent performance and contractor quality as a company grows its use from a few hires to hundreds of engagements a year?](https://www.g2.com/discussions/what-freelance-platforms-maintain-consistent-performance-and-contractor-quality-as-a-company-grows-its-use-from-a-few-hires-to-hundreds-of-engagements-a-year)[What productivity bot platforms offer the most predictable pricing as automation task volume scales so a growing company is not suddenly hit with a huge bill?](https://www.g2.com/discussions/what-productivity-bot-platforms-offer-the-most-predictable-pricing-as-automation-task-volume-scales-so-a-growing-company-is-not-suddenly-hit-with-a-huge-bill)[Pros and Cons Details](https://www.g2.com/products/vivantio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)