1. [Home](https://www.g2.com/) 2. ... 3. [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) 4. [Vivantio Discussions](https://www.g2.com/products/vivantio/discuss) [ ![Vivantio](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0caec7c661a5a5dbfd85dd421dd7233f/vivantio.png "Vivantio") ](/products/vivantio/reviews) # Vivantio Discussions Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems. ![Vivantio](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0caec7c661a5a5dbfd85dd421dd7233f/vivantio.png "Vivantio") Vivantio Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **2** discussions ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+Vivantio+used+for%3F&title=What+is+Vivantio+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-vivantio-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+Vivantio+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-vivantio-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-vivantio-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+Vivantio+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-vivantio-used-for%0aWhat+is+Vivantio+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+Vivantio+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-vivantio-used-for%0aWhat+is+Vivantio+used+for%3F) - Copy link - [ ## What is Vivantio used for? ](/discussions/what-is-vivantio-used-for) What is Vivantio used for? [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-vivantio-used-for) WP Loading... [Wayne P.](https://www.g2.com/users/b4f35c5e-3f7f-4eb1-8fe6-ee5090ad2b49 "Wayne P.") • over 4 years ago Director of Information Technology More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=It+would+be+helpful+to+check%2Fupdate+work+orders+without+having+to+log+in+through+a+phone%26amp%3B%2339%3Bs+web+browser.&title=Are+there+any+plans+for+a+mobile+app%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fare-there-any-plans-for-a-mobile-app) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Are+there+any+plans+for+a+mobile+app%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fare-there-any-plans-for-a-mobile-app&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fare-there-any-plans-for-a-mobile-app) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Are+there+any+plans+for+a+mobile+app%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fare-there-any-plans-for-a-mobile-app%0aIt+would+be+helpful+to+check%2Fupdate+work+orders+without+having+to+log+in+through+a+phone%26amp%3B%2339%3Bs+web+browser.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Are+there+any+plans+for+a+mobile+app%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fare-there-any-plans-for-a-mobile-app%0aIt+would+be+helpful+to+check%2Fupdate+work+orders+without+having+to+log+in+through+a+phone%26amp%3B%2339%3Bs+web+browser.) - Copy link - [ ## Are there any plans for a mobile app? ](/discussions/are-there-any-plans-for-a-mobile-app) It would be helpful to check/update work orders without having to log in through a phone's web browser. [ IT Service Management Tools ](https://www.g2.com/tags/it-service-management-tools)[ Service Desk Software ](https://www.g2.com/tags/service-desk-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 3 (3 Comments) Add a comment [ View discussion ](/discussions/are-there-any-plans-for-a-mobile-app) ## Browse by popular topics [help desk software](/products/vivantio/discuss?filters%5Btags%5D%5B%5D=help-desk-software)[Customer Self-Service Software](/products/vivantio/discuss?filters%5Btags%5D%5B%5D=customer-self-service-software)[IT Service Management Tools](/products/vivantio/discuss?filters%5Btags%5D%5B%5D=it-service-management-tools)[Service Desk Software](/products/vivantio/discuss?filters%5Btags%5D%5B%5D=service-desk-software)