---
title: VivalMI - Smart CRM Reviews
meta_title: 'VivalMI - Smart CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how VivalMI - Smart CRM works for a business like yours.
date_modified: '2026-03-17'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# VivalMI - Smart CRM Reviews
**Vendor:** Vivalmi  
**Category:** [CRM Software](https://www.g2.com/categories/crm)
## About VivalMI - Smart CRM
Vivalmi is a cloud-based CRM (Customer Relationship Management) software designed for small and medium-sized businesses. Core Functions: Contact Management - Store and organize business contacts with company info, tags, engagement scores Email Campaigns - Send bulk emails with templates, tracking (opens/clicks), and A/B testing Lead Management - Capture leads via forms/webhooks, track through pipeline stages Sales Pipeline - Visual kanban board to move leads through customizable stages Task & Calendar - Create tasks, set reminders, schedule events linked to contacts Team Workspaces - Multi-user access with role-based permissions (admin, member, guest) Email Integration - Connect Gmail, Outlook, Yahoo, or IMAP accounts for contact sync CRM Folders - Organize contacts by product/service categories Data Import - CSV import, database connectors, REST API integrations Analytics - Campaign performance metrics, contact engagement tracking Technical Details: Web-based application (no desktop/mobile native apps) Multi-tenant architecture with workspace isolation Supports multiple languages (EN, DE, ES, FR, IT, PL) Integrates with Stripe for billing, Resend/Mailchimp for email delivery






- [View VivalMI - Smart CRM pricing details and edition comparison](https://www.g2.com/products/vivalmi-smart-crm/reviews?open_modal_url=%2Fproducts%2Fvivalmi-smart-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvivalmi-smart-crm%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A16%3A04+-0500&secure%5Bsession_id%5D=603d9ba8-732e-4562-82b6-9e68c2bbb246&secure%5Btoken%5D=a5464ee95ddf88fd8c89e6260ab3af58f1e1030bdc7658965d672235fb067448&format=llm_user)

## VivalMI - Smart CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top VivalMI - Smart CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)