--- title: Vitality Reviews meta_title: 'Vitality Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Vitality works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 16 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Vitality Reviews **Vendor:** Vitality Group **Category:** [Corporate Wellness Software](https://www.g2.com/categories/corporate-wellness) **Average Rating:** 3.5/5.0 **Total Reviews:** 16 ## About Vitality Vitality is a comprehensive health engagement platform designed to improve individual health outcomes and reduce healthcare costs through personalized behavior change programs. By integrating data, science, and technology, Vitality offers tailored solutions that encourage healthier lifestyles and enhance overall well-being. Key Features and Functionality: - Personalized Health Insights: Utilizes Vitality AI to deliver customized health recommendations, focusing on activities that have the most significant impact on members' health. - Flexible Integrations: Seamlessly integrates with existing ecosystems to enhance utilization and member engagement. - Comprehensive Well-being Programs: Offers a range of programs, including care enablement, condition management, and prevention initiatives, to address various health needs. - Engagement and Rewards System: Employs a sophisticated incentive structure, such as Vitality Points™ and Vitality Status™, to motivate and sustain member participation. - Care Connector™: Enhances coordination between members and care teams, facilitating better communication and personalized health activities. Primary Value and Solutions: Vitality addresses the challenge of engaging individuals in their health by providing a platform that not only encourages but also rewards positive behavior changes. By focusing on small, impactful actions, it helps reduce healthcare costs, improve health outcomes, and create a culture of health. Employers and health plans benefit from increased member satisfaction, reduced claims costs, and enhanced revenue growth through improved health metrics and engagement levels. ## Vitality Pros & Cons **What users like:** - Users value the **rewards system** in Vitality for effectively tracking performance and recognizing their efforts. (1 reviews) - Users value the **ease of tracking performance** with Vitality, motivating them to earn rewards for their efforts. (1 reviews) **What users dislike:** - Users find certain features to be **clunky and hard to activate** , complicating their overall experience with Vitality. (1 reviews) ## Vitality Reviews ### 1. The point of their program is to encourage health but the company doesn't actually care **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Vitality?** There is nothing to like about Vitality. **What do you dislike about Vitality?** Our company went under in spectacular fashion and Vitality immediately pulled the plug, taking hundreds of dollars in rewards from me- while I was already struggling. The cherry on top is I'm still on the hook for the watch when my rewards would've easily covered it. I wouldn't recommend Vitality to my worst enemy. **What problems is Vitality solving and how is that benefiting you?** They didn't solve any problems, just created them. ### 2. Vitality is a complete sham **Rating:** 0.0/5.0 stars **Reviewed by:** Tracy F. | Professor, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Vitality?** I have found nothing useful about Vitality. It is simply a third party sham sold to the company I work for in order to promise health credits. **What do you dislike about Vitality?** The software is complete garbage. They do not send any emails reminding you of deadlines, so the one and only service it provides - assessing for health credits - doesn't function. **What problems is Vitality solving and how is that benefiting you?** It is trying to incentivize people to get physical check-ups each year. Since I see my doctors regularly, it is of no use to me whatsoever. The only benefit is the health credit, and they have found a way to cheat me out of it by not communicating deadlines via email. ### 3. Vitality is a complete sham **Rating:** 0.5/5.0 stars **Reviewed by:** Donald H H. | Screenwriter, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2020 **What do you like best about Vitality?** There is Nothing to like. No customer support at all. I'm sure the positive reviews are fake. **What do you dislike about Vitality?** Absolutely ZERO customer support. If you have an issue, you are completely on your own. Their phone number 877-244-7117 has nothing but ads. You listen for at least 5 minutes and then get disconnected. No email. No chat. There are literally hundreds of reviews of app that clearly state how completely useless it is. It completely doesn't work. **What problems is Vitality solving and how is that benefiting you?** I get no benefits. If I wasn't forced to use by my employer I would avoid at all cost. ### 4. The worst experience ever and to date still have not solved my query **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about Vitality?** Have not had the opportunity to experience any as it has taken Vitality 6 months to get my profile registered **What do you dislike about Vitality?** No-one can help, transferred from department to the next, promised feedback no-one ever calls back **Recommendations to others considering Vitality:** Have no recommendations extremely disappointed in the service received was so excited about this product, started road running and knew with this new lifestyle Vitality was the answer. What a disappointment **What problems is Vitality solving and how is that benefiting you?** None ## Vitality Discussions - [How is it that it takes 6 months for my profile to be uploaded on the system](https://www.g2.com/discussions/36612-how-is-it-that-it-takes-6-months-for-my-profile-to-be-uploaded-on-the-system) - 1 comment, 1 upvote - [View Vitality pricing details and edition comparison](https://www.g2.com/products/vitality/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+06%3A36%3A13+-0500&secure%5Bsession_id%5D=d03140ed-3612-4b24-9473-154da9c6ccb1&secure%5Btoken%5D=bb285564845ebaa05b895b456b9d623a84794f7694e546dcd14d4494071c3219&format=llm_user) ## Vitality Features **Platform Content** - Education - Mobile Tools - Additional Features - Collaboration Tools **Platform Basics** - Interoperability - Performance - Program Management - Task Management - Incentive Management - Employee Reward Programs - Performance Management - Calendar Management - Gift Card Management - Benefits Management - Communication Management - Employee Management **Platform Additional Functionality** - Education - Services - Employee Portal - Gamification - Self Service Portal **Platform Data** - Visualization - Platform Search - Alerts and Notifications - Dashboard & Reporting - Real-Time Reporting **Additional Functionality** - AI Copilot - Health Risk Assessment - Health Coaching - Generative AI - Progress Tracking - Surveys & Feedback - Goal Setting/Tracking - Third-Party Integrations - Real-Time Analytics - Employee Database - Employee Profiles - Engagement Tracking - Reporting & Statistics - Health Monitoring - Customizable Branding - Scheduling - Activity Tracking - API - Real-Time Data - Chat/Messaging ## Top Vitality Alternatives - [Personify Health](https://www.g2.com/products/personify-health/reviews) - 4.3/5.0 (111 reviews) - [Wellable](https://www.g2.com/products/wellable/reviews) - 4.7/5.0 (1,272 reviews) - [Woliba](https://www.g2.com/products/woliba/reviews) - 4.6/5.0 (163 reviews)