VisualVault Reviews (29)

Reviews

VisualVault Reviews (29)

4.3
29 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its customizable workflows and strong document security, which enhance their document management experience. Many appreciate the platform's ease of use, allowing even non-technical users to navigate it comfortably. However, some users note that the interface could benefit from modernization.

Pros & Cons

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AM
Aaron M.
Enterprise (> 1000 emp.)
"The Legal Aid Society VV Experience"
5/5
What do you like best about VisualVault?

Efficient collection of physical documents, reliable upload, strategic indexing, modern platform aesthetics, easy searches, value for money,

quick retrieval of physical documents, site development is user-friendly, dedicated support, facilitates remote/ hybrid/ telecommuting work arrangements. Seamlessly integrated into LAS systems - documents can be exported directly into LawManager. Used daily. Initial implementation was thorough- video readily available on site. Training of new users is simple. Buffered our team from exposure to Covid-19 during the pandemic. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Checks & docs go thru a few layers before getting to recipient. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi Aaron, thank you for sharing the positive feedback! We're very happy to hear that you are enjoying VisualVault.

LF
LeiShon F.
HRIS Manager
Enterprise (> 1000 emp.)
"Light weight document management"
3.5/5
What do you like best about VisualVault?

Document storage capacity. It is able to handle storage for large amount of documents. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

It is not as easy to use as other solutions. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi LeiShon, thank you for the review. We appreciate your feedback!

NU
Nidrea u.
Admin
Enterprise (> 1000 emp.)
"Great Solution for your problem"
5/5
What do you like best about VisualVault?

The way it breaks down folders and segments of your organization. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

I have not entountered any yet. It has a easy of use that is welcomed. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for the feedback! We're very happy to hear that you're finding VisualVault easy to use.

Matthew D.
MD
Matthew D.
Assistant Director of Respiratory Therapy
Mid-Market (51-1000 emp.)
"Enhanced tracking ensures timely document filing and regulatory readiness"
5/5
What do you like best about VisualVault?

Effeciency in launching and signing the docuemnts. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Finding employees files could be better. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thanks for the feedback! We're glad to hear VisualVault is supporting your needs.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"robust after learning curve"
4/5
What do you like best about VisualVault?

Fairly robust options. Search is also decent once you get over the learning curce. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Slow. Very slow. Also has hiccups were it just freezes up. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thanks for your feedback! We appreciate your input and are always looking to improve.

LM
Liz M.
Director of Medical Staff Services
Mid-Market (51-1000 emp.)
"User friendly"
4/5
What do you like best about VisualVault?

The portal is user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

I had some issues with billing but was able to get it resolved after being able to find the right contact. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your review! We're glad you find VisualVault user-friendly and helpful in managing your archived files. If you need further assistance, we're here to help!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Visual Vault is User Friendly and Accessible"
4/5
What do you like best about VisualVault?

Visual Vault is easy to use. I have found almost all of the paper work we no longer have in our system on Visual Vault.

The site is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

It would be helpful if uploaders are prompted to give different titles to files for hte same patient as some have the same titles. It can be difficult to know which file to look through without differing titles. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your feedback! We're thrilled to hear that you find VisualVault user-friendly and effective for managing your paperwork.

CL
Carlos L.
Mid-Market (51-1000 emp.)
"A great secure way for file sharing and management."
4/5
What do you like best about VisualVault?

I like the way the date can be stored and shared securily, providing the leel of access needed individually to needed users. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

The only thing I dislike is that the file search function could be more user friendly, sometimes users get loss when searching for certain type of documents, even when searching with correct file name. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Hi Carlos, thank you for your review! It's great to know that our platform has effectively solved your file permission sharing needs.

Verified User in Human Resources
AH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"It's a great tool"
5/5
What do you like best about VisualVault?

That managers are able to acess their teams information Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Overall I don't have any dislikes at this moment Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your kind words and positive feedback about VisualVault! We appreciate your support and are delighted to hear that our platform has been beneficial for you and your team.

DP
Dany P.
HR Business Analyst
Enterprise (> 1000 emp.)
"Recent ATS deployment with Avature and Visual Vault"
4/5
What do you like best about VisualVault?

Storing sensitive employee documents, it's nice to be able to locate an employee and view all of their signed Onboarding documents from Avature. Review collected by and hosted on G2.com.

What do you dislike about VisualVault?

Right now, we're finding that many candidates documents are not automatically being exported from Avature to Visual Vault. Visual Vault is currently looking into this issue.

Additionally, there's not an easy way to search an employee record other than click on the employee's first letter of the last name and going through each employee to locate the correct employee. It'll be nice if there's search feature to quickly search and locate an employee by either the employee's name or employee ID number. Review collected by and hosted on G2.com.

Response from Colleen Whelan of VisualVault

Thank you for your review of VisualVault. We appreciate the feedback. I know your comment about the exporting of documents is in the process of being addressed and progress has been made. We anticipate this ticket being resolved and closed in the near term. Thank you, again.