--- title: VisualVault Reviews meta\_title: 'VisualVault Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 29 reviews by the users' company size, role or industry to find out how VisualVault works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 29 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # VisualVault Reviews & Product Details Visit Website VisualVault is a highly-configurable, cloud-based content services platform (CSP) that employs a host of low-code applications and a suite of valuable analytics features. The VisualVault platform is ideally-suited to accommodate the rapid building of valuable line-of-business workflow solutions as well as managing high-volume, high-value data and document-intensive processes. VisualVault functionality is well-suited to a broad range of vertical markets including Healthcare patient data management applications as well as Licensing, Permitting and Case Management for local and state government organizations. * * * Product Website VisualVault Seller [VisualVault](https://www.g2.com/sellers/visualvault) Discussions [VisualVault Community](https://www.g2.com/products/visualvault/discuss) Languages Supported English, Portuguese, Spanish Solution Type All-in-One Overview by James Gibson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/visualvault/pricing) ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") AI Verified User in Investment Management Small-Business (50 or fewer emp.) 10/10/2023 "Gets the job done, but missing some very necessary features" 1.5/5 What do you like best about VisualVault? The folder structure of Visual Vault is easy to use, managing users and security works well, the link between hardcopy scanning/holding with GRM and seeing it on VV is really the biggest value. Review collected by and hosted on G2.com. What do you dislike about VisualVault? Having to pay monthly per user is a high cost and doesn't match the current industry standard of unlimited users, as well as having to pay monthly for the capability to upload our own documents to VV with OCR (ability to be searched/copied and pasted). As things become more and more electronic and hard copies become more obsolete, this should be a functionality included in every competitive electronic document management platform. We pay $500/month for this capability (for very low volume) which is outrageous. Most of all, not having the ability to easily bulk download documents from VV is by far the biggest issue. I am aware that this functionality somewhat exists but A. it costs extra money ($5K configuation fee and $500/month) and B. users have to download third party software to be able to use it. Both of those things are unacceptable as the included ability to natively bulk download directly from the platform is industry standard at this point. Without these very common and necessary features VV is not a product I could recommend. Review collected by and hosted on G2.com. What problems is VisualVault solving and how is that benefiting you? Being able to see our scanned hardcopy documents on an online database is very valuable. This is the number one reason we use VV Review collected by and hosted on G2.com. Show More Response from Colleen Whelan of VisualVault [Editedit](https://www.g2.com/survey_responses/visualvault-review-8714818/official_response/edit) Thank you for taking the time to post a review. Of course, we're pleased that VisualVault is serving many of your requirements and look forward to working in concert with you to try and configure a package of services that better serves all of your business needs. 8/7/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about VisualVault? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about VisualVault ](https://www.g2.com/products/visualvault/discussions/new) GU Guest User • Last activity almost 3 years ago What is VisualVault used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-visualvault-used-for) [ View all Discussions ](https://www.g2.com/products/visualvault/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/visualvault/pricing) ##### ##### VisualVault Features Edit File Type Color Crop Logistics Upload Email Attachment Direct Send [ View More Features ](https://www.g2.com/products/visualvault/features) ## Top-Rated Alternatives [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![SS&C Blue Prism Intelligent Automation Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SS&C Blue Prism Intelligent Automation Platform") SS&C Blue Prism Intelligent Automation Platform 4.5/5(402) ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) [ ![Zapier](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zapier") Zapier 4.5/5(2,086) ](https://www.g2.com/products/zapier/reviews) [ View All Alternatives ](https://www.g2.com/products/visualvault/competitors/alternatives) ##### Categories on G2 [Online Form Builder](https://www.g2.com/categories/online-form-builder)[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Document Management](https://www.g2.com/categories/document-management) [Online Form Builder](https://www.g2.com/categories/online-form-builder)[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr)[Document Scanning](https://www.g2.com/categories/document-scanning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the highest rated IT compliance services for implementing proven solutions with minimal deployment risk?](https://www.g2.com/discussions/what-are-the-highest-rated-it-compliance-services-for-implementing-proven-solutions-with-minimal-deployment-risk)[Which EA tools are considered best for application portfolio management and technology rationalization by architects who have actually led a portfolio cleanup project?](https://www.g2.com/discussions/which-ea-tools-are-considered-best-for-application-portfolio-management-and-technology-rationalization-by-architects-who-have-actually-led-a-portfolio-cleanup-project)[Best AI code generation tools for accelerating boilerplate and API development](https://www.g2.com/discussions/best-ai-code-generation-tools-for-accelerating-boilerplate-and-api-development) [Recommended sales training and onboarding apps](https://www.g2.com/discussions/recommended-sales-training-and-onboarding-apps)[What are the best DBMS platforms for integration with business applications?](https://www.g2.com/discussions/what-are-the-best-dbms-platforms-for-integration-with-business-applications)[Pros and Cons Details](https://www.g2.com/products/visualvault/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)