--- title: VisualSP Reviews meta\_title: 'VisualSP Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how VisualSP works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VisualSP Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by VisualSP but has limited features. Are you part of the VisualSP team? [Upgrade your plan](https://my.g2.com/visualsp/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! VisualSP is a fully customizable digital adoption platform that provides in context learning as an overlay on top of your enterprise web applications like Microsoft 365, Dynamics 365, Salesforce, ServiceNow, Workday, SuccessFactors, NetSuite, Nintex, HubSpot and other custom web applications. VisualSP supports corporate employees at the moment of their need and when they are in the flow of their work by providing in-app contextual guidance and training. It delivers hundreds of regularly updated, and completely customizable, guided walkthroughs, tips, videos, and articles in their own web environment. Employees are empowered with readily available contextual training and guidance which in turn speeds up onboarding, and improves efficiency from within the digital workplace. Empowering employees with contextual microlearning increases user adoption of web applications while decreasing frustration and support tickets as a result. Learning by doing is at the core of how VisualSP provides the support to your employees for better utilization of enterprise web applications. VisualSP is available across the following countries: USA, Canada, Germany, France, UK, Bermuda, Switzerland, Netherlands, Belgium, Australia, and more. * * * Seller [VisualSP](https://www.g2.com/sellers/visualsp) Discussions [VisualSP Community](https://www.g2.com/products/visualsp/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Portuguese, Russian, Spanish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Asif Rehmani Show More ## Pricing Pricing provided by VisualSP. ### Standard Starting at $6,574.00 Per Year ### Enterprise Starting at $8,250.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/visualsp/pricing) ## Top-Rated Alternatives [ ![Whatfix](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whatfix") Whatfix 4.5/5(549) ](https://www.g2.com/products/whatfix/reviews) [ ![WalkMe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WalkMe") WalkMe 4.5/5(574) ](https://www.g2.com/products/walkme/reviews) [ ![Pendo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pendo") Pendo 4.4/5(1,808) ](https://www.g2.com/products/pendo-io-pendo/reviews) [ View All Alternatives ](https://www.g2.com/products/visualsp/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## VisualSP Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Contracts 365 ](https://www.g2.com/products/contracts-365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Copilot ](https://www.g2.com/products/microsoft-copilot/reviews) Show More RE Russ E. CEO Enterprise (\> 1000 emp.) 11/28/2025 "VisualSP Takes User Adoption Of SaaS Software To A New Plateau" 4.5/5 What do you like best about VisualSP? We use and have customers use VisualSP and it consistently provides a greatly enhanced level of value for our Contracts 365 Contract Management application. Specifically, it provides customer-specific insights and how-to's in a customer's language, tone and imagery. We see our customers employing VisualSP for other applications and key websites which ultimately become a game changer for user adoption. Review collected by and hosted on G2.com. What do you dislike about VisualSP? There is a need to prepare some form of change management to let users know of these capabilities. This is less about VisualSP and more so about the accompanying effort when rolling out such software. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? For us, it provides a heightened contextual layer of help and insight for customers using our software. This immediately translates into heightened user satisfaction, reduced support desk calls and improved usage and results with our software. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/15/2025 "VisualSP: Essential In-App Guidance Boosts Productivity and Reduces Support Tickets" 4.5/5 What do you like best about VisualSP? VisualSP is especially useful because it provides in-app, just-in-time guidance that helps lower the number of support tickets, accelerates digital adoption, and leads to noticeable improvements in productivity. The deep integration with Microsoft ecosystem including Dynamics365 and Copilot has been a game changer driving productivity gains across the organization. Implementation was breezy and ongoing customer service is outstanding. Review collected by and hosted on G2.com. What do you dislike about VisualSP? There is a wealth of content available for Microsoft apps, but the selection is much more limited when it comes to web applications outside the Microsoft ecosystem. The main drawback using VisualSP is restricted to use on web applications only, and cannot be used with thick client or mobile platforms. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? VisualSP solves the challenge of low Microsoft 365 adoption and repetitive IT support requests by delivering in‑app, contextual guidance; other benefits include higher employee engagement, stronger compliance through targeted in‑app messaging. Overall we experienced measurable productivity gains. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Bernadette C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernadette C.") BC Bernadette C. Client Success Manager Mid-Market (51-1000 emp.) 11/12/2025 "Effortless Onboarding Made Simple and Intuitive with VisualSP" 5/5 What do you like best about VisualSP? What I appreciate most about VisualSP is how it streamlines onboarding, making the process both simple and intuitive. It offers step-by-step guidance directly within the tools our team relies on, while also delivering valuable insights that help us continuously improve. This combination really helps companies get started quickly and effectively. Review collected by and hosted on G2.com. What do you dislike about VisualSP? While VisualSP might require some initial setup time, the investment is worthwhile, as it results in a fully tailored, seamless, and highly effective onboarding experience. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? VisualSP enables teams to learn and complete tasks right within our existing tools, which accelerates onboarding, enhances productivity, and provides valuable insights that help to continually refine the processes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/14/2025 "Quick Access to Training, Very Useful!" 4.5/5 What do you like best about VisualSP? Direct access to training or inquiries about the tool in use. Review collected by and hosted on G2.com. What do you dislike about VisualSP? Limited compatibility, it does not work well with desktop applications; its focus is more oriented towards browsers and web environments. This can be a problem for organizations that rely on installed client applications. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? VisualSP solves several common problems in the adoption and use of digital tools such as in Microsoft 365: Increase in productivity: Employees complete tasks without leaving the application, reducing downtime. Better technology adoption: By receiving help at the exact moment, users learn by doing, which generates more meaningful and lasting learning. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/1/2025 "Boosting Productivity with VisualSP" 5/5 What do you like best about VisualSP? VisualSP is that it delivers in-the-moment training and support right inside the application, so users don’t have to leave their workflow to search for help. The upsides of using VisualSP include faster onboarding, reduced support tickets, improved productivity, and better adoption of tools like Microsoft 365, Google Suite etc. Review collected by and hosted on G2.com. What do you dislike about VisualSP? One area for improvement in VisualSP is the user experience, which could be enhanced by reducing the number of windows in the tool and making navigation more seamless. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? VisualSP is an excellent tool for enhancing employee onboarding. I used it to provide in-app support on templates and compliance statements within web applications, making guidance more accessible and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Magaly O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magaly O.") MO Magaly O. Diseñadora Instruccional Small-Business (50 or fewer emp.) 11/18/2025 "Very practical and intuitive" 5/5 What do you like best about VisualSP? The practicality of using it without leaving the document you are working on. Review collected by and hosted on G2.com. What do you dislike about VisualSP? That since I use it in Spanish, some parts still appear in English. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? Help in adapting to the new Microsoft 365 tools complements the training processes very well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated PY Phillip Y. CEO Small-Business (50 or fewer emp.) 2/15/2026 "VisualSP’s Responsive, Consistently Helpful Support Team" 5/5 What do you like best about VisualSP? The VisualSP team is very responsive and consistently helpful whenever I need support. Review collected by and hosted on G2.com. What do you dislike about VisualSP? It helped highlight gaps in our internal documentation (which isn’t really a VisualSP issue). Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? It cuts down on wasted time spent searching for answers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Elisa E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisa E.") EE Elisa E. Recruiter Small-Business (50 or fewer emp.) 11/25/2025 "Game Changer for Employee Training and Support" 5/5 What do you like best about VisualSP? It sits right on top of our apps, so users get help without leaving the screen. Review collected by and hosted on G2.com. What do you dislike about VisualSP? Took a little time for our team to fully explore all features. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? Employees get immediate guidance instead of submitting tickets - faster productivity Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/21/2026 "Responsive, Helpful VisualSP Team" 5/5 What do you like best about VisualSP? The VisualSP team is very responsive and helpful Review collected by and hosted on G2.com. What do you dislike about VisualSP? Occasional minor updates required re-teaching users Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? Reduces frustration because people don’t feel stuck. Review collected by and hosted on G2.com. Show More 3/2/2026 Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") CC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 12/23/2025 "Exceptional Professionalism and Reliability" 5/5 What do you like best about VisualSP? They are one of our clients and have always conducted themselves in a very professional manner. Review collected by and hosted on G2.com. What do you dislike about VisualSP? I don't have anything negative to say about them; everything seems good to me. Review collected by and hosted on G2.com. What problems is VisualSP solving and how is that benefiting you? We collaborated with them on their SOC2 compliance and found the experience to be excellent. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about VisualSP? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about VisualSP ](https://www.g2.com/products/visualsp/discussions/new) GU Guest User What is VisualSP used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-visualsp-used-for) [ View all Discussions ](https://www.g2.com/products/visualsp/discuss) ## Pricing Options Pricing provided by VisualSP. ### Standard Starting at $6,574.00 Per Year ### Enterprise Starting at $8,250.00 Per Year ### Platinum Starting at $18,414.00 Per Year [ View More Pricing Information ](https://www.g2.com/products/visualsp/pricing) ##### ##### VisualSP Features User Analysis Survey Implementation Data Analysis User Support User Segmentation Multi-Language Support Walkthrough Type Audio-visual Walkthroughs Text Bubble Walkthroughs [ View More Features ](https://www.g2.com/products/visualsp/features) ##### Categories on G2 [Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform) ##### Explore More [Which electronic trial master file systems streamline document revisions and training records across global clinical sites?](https://www.g2.com/discussions/which-electronic-trial-master-file-systems-streamline-document-revisions-and-training-records-across-global-clinical-sites%20)[Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[Is a dedicated decision intelligence tool worth it for a mid-size operations team?](https://www.g2.com/discussions/is-a-dedicated-decision-intelligence-tool-worth-it-for-a-mid-size-operations-team) [Which digital mortgage closing platforms prevent document delays and borrower confusion across hybrid and remote closings?](https://www.g2.com/discussions/which-digital-mortgage-closing-platforms-prevent-document-delays-and-borrower-confusion-across-hybrid-and-remote-closings)[Which employee identity theft protection platforms simplify setup and enrollment through HRIS single sign-on integration?](https://www.g2.com/discussions/which-employee-identity-theft-protection-platforms-simplify-setup-and-enrollment-through-hris-single-sign-on-integration)[Pros and Cons Details](https://www.g2.com/products/visualsp/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)