--- title: Agilysys Visual One Reviews meta_title: 'Agilysys Visual One Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how Agilysys Visual One works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 11 scale: '5' date_modified: '2026-05-05' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Agilysys Visual One Reviews **Vendor:** Agilysys **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 11 ## About Agilysys Visual One An enterprise-ready, all-in-one solution for full-service resorts, boutiques and hotels. This fully-integrated property management solutions suite meets the highest standards of the world's most prestigious resorts. ## Agilysys Visual One Reviews ### 1. Negatively affects my capacity to assess trends **Rating:** 4.5/5.0 stars **Reviewed by:** Frederic C. | Project Strategy Director, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Agilysys Visual One?** With Visual One facility I can find out the guest details and their choice and past selection at one go. This helps me in organizing my work and establishing friendly interaction with the guest to ensure that they are satisfied. **What do you dislike about Agilysys Visual One?** With Visual One, there is a host of reports to select and though there is an option to customize, it is complicated when wanting to retrieve particular information. This is quite clumsy, and the filtering options are extremely slow, and does not provide the reports I require instantly. **What problems is Agilysys Visual One solving and how is that benefiting you?** It has also integrated guest management for your convenience with the help of Visual One. Right from making a reservation to checking out, everything is quite seamless. This enables me to spend ample time with the guests and ensure I deliver more than expected. ### 2. Used product for 4 years as a manager of a casino hotel **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel M. | Director of Sales, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Agilysys Visual One?** It allowed building out profiles very easy, it allowed us to add player reward profiles to hotel rooms, And there staff was willing to be on stand by if we needed development. Night audit was very easy through this software. **What do you dislike about Agilysys Visual One?** In the beginning, the player reward numbers were not syncing up with the hotel and free room offers weren't being deducted from the players account. **What problems is Agilysys Visual One solving and how is that benefiting you?** We bought out the Marriot and everyone was worried about a new hotel software. After a few months, we.xoukdnt imagine ever going back. V1 was very easy to use and a huge keep into the future. ### 3. Great PMS Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Samuel G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Agilysys Visual One?** This is one of the best alternative for properties seeking an alternative to Opera. **What do you dislike about Agilysys Visual One?** The support can be a bit lacking and not many already established integrations with 3rd party applications. **What problems is Agilysys Visual One solving and how is that benefiting you?** Managing reservations direct and in-direct booking via channel manager ### 4. An easy to learn system-making hotel front desk run smoother **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Agilysys Visual One?** I enjoyed how easy to learn the system was, and the team that came in to help us transition from our old PMS system to this new one was very helpful in making that experience smoother. **What do you dislike about Agilysys Visual One?** Not being able to use the mouse as a way to navigate the system can be frustrating especially when you are first learning the system. It was also not easy to make any changes to the system, so a lot of reports we were used to running on the old PMS system could not be done on this one. **What problems is Agilysys Visual One solving and how is that benefiting you?** Making the check in process a smoother and faster experience, which is very important when working in a hotel because you want the guest to be happy with the speed and quality. ### 5. Agilysys Visual One is easy to understand and useful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Agilysys Visual One?** Agilysys Visual One is user-friendly that's why it is easy to understand and learn **What do you dislike about Agilysys Visual One?** Nothing much is least helpful about Agilysis Visual One **Recommendations to others considering Agilysys Visual One:** For hotels, it is better to use Agilysys Visual One because it is reliable **What problems is Agilysys Visual One solving and how is that benefiting you?** Agilysys Visual One is very helpful and useful to store hotel guest's information ### 6. I found Visual One to be fairly user friendly and felt it was an efficient tool and interface. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about Agilysys Visual One?** How central it is; it keeps everything in one place **What do you dislike about Agilysys Visual One?** The system felt outdated; slow; a little clunky at times **What problems is Agilysys Visual One solving and how is that benefiting you?** I haven't worked in Visual One in a while; it mostly helped me and other front desk staff to stay organized. ### 7. It’s just OK **Rating:** 3.5/5.0 stars **Reviewed by:** Fabiola N. | Front Office Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2021 **What do you like best about Agilysys Visual One?** Visual One can be pretty customizable based on your resorts need. **What do you dislike about Agilysys Visual One?** This system can be pretty tedious and time consuming. For example, separating folios and checking guests in took way longer than other systems I've used. **Recommendations to others considering Agilysys Visual One:** N/A **What problems is Agilysys Visual One solving and how is that benefiting you?** Visual One has been great with tying all of our resorts departments together. ### 8. Visual One is a nice system **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2021 **What do you like best about Agilysys Visual One?** Works well for check in and out and some lookups **What do you dislike about Agilysys Visual One?** The end of day processes has to be done 1 way only if done wrong nothing reports correctly **Recommendations to others considering Agilysys Visual One:** n/a **What problems is Agilysys Visual One solving and how is that benefiting you?** working on how to change end of day and how to integrate better to other reporting systems ### 9. Easy to Use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Agilysys Visual One?** Easy to Use Batch Function Report Export **What do you dislike about Agilysys Visual One?** UX Design Retro Design Not Accessible Friendly Small Icons **Recommendations to others considering Agilysys Visual One:** Integration with software can be issue. Check compatibility **What problems is Agilysys Visual One solving and how is that benefiting you?** Reception operations Accounting operations ### 10. Using Visual One in 900+ room resort in the Front Office. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2019 **What do you like best about Agilysys Visual One?** Visual One is very user friendly. The Manager's Adjust function is very helpful. **What do you dislike about Agilysys Visual One?** The least helpful thing about Visual One is the pop-up message that pops up on every new reservation that says "Check guest in now". We always select no, since other steps must be taken first. **Recommendations to others considering Agilysys Visual One:** My advice is to set up a training class for system knowledge. **What problems is Agilysys Visual One solving and how is that benefiting you?** Visual One has been proven extremely useful for our large departure days. The "Arrived/Not Checked In" function saves us weekly. ### 11. Easy to use and very helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Agilysys Visual One?** Very organised software and I learned it **What do you dislike about Agilysys Visual One?** I mostly like it, what I remember was ok **What problems is Agilysys Visual One solving and how is that benefiting you?** We were using it for showing us room numbers what must be cleaned ASAP in order guests to be satisfy with check in time ## Agilysys Visual One Discussions - [What is Agilysys Visual One used for?](https://www.g2.com/discussions/what-is-agilysys-visual-one-used-for) - [View Agilysys Visual One pricing details and edition comparison](https://www.g2.com/products/agilysys-visual-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-20+11%3A20%3A23+-0500&secure%5Bsession_id%5D=7dd99cfb-dc8d-44a1-8add-0fa2cc1eb7db&secure%5Btoken%5D=e85f20a0c2fb5c48fa1bdefccf0cc412c61d7a687351eb734840c85d4586b18b&format=llm_user) ## Agilysys Visual One Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Agilysys Visual One Alternatives - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)