# VistaVu Solutions Reviews
**Vendor:** VistaVu Solutions  
**Category:** [SAP Resellers](https://www.g2.com/categories/sap-resellers)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 88
## About VistaVu Solutions
VistaVu Solutions is a North American SAP system integrator serving mid-market companies in wholesale distribution, manufacturing, and aerospace &amp; defense. We deliver cloud-based ERP solutions and services tailored to industry-specific needs, driving business transformation through technology, automation, and data-driven operations. As an employee-owned company with over two decades of ERP experience, VistaVu is a certified GROW with SAP partner and a founding member of the ACLOUDSTER Global Alliance. Our team of 150+ experts delivers scalable implementations using SAP S/4HANA Cloud, SAP Business One, and SAP Business ByDesign, supported by proprietary extensions like Resolv (for supply chain and rental optimization) and FieldVu (for field service management). We also support integration with platforms such as Boomi and SAP Business Technology Platform (BTP), enabling secure data orchestration, advanced analytics, and custom application development. VistaVu&#39;s approach centers on long-term partnership, measurable ROI, and accelerated time-to-value. With over 500 customers across North America, 190+ customer advocates, and one of the highest NPS scores in our space, we are proud to be recognized for excellence in customer experience. Our 40+ industry awards, including multiple SAP honors, reflect on our deep expertise in cloud transformation, complex integration, and custom development. By embedding AI-driven tools such as SAP Joule and Microsoft Copilot into ERP environments, we empower users with enhanced productivity, real-time insights, and intelligent decision support--streamlining operations and enabling faster, smarter decisions.




## VistaVu Solutions Reviews
  ### 1. Top-Notch Provider of Expert Consultation for SAP Business One

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about VistaVu Solutions?**

VistaVu’s consultant team is top-notch. They’re intimately familiar with our ERP system, SAP Business One, and they consistently develop solutions whenever we run into issues.

**What do you dislike about VistaVu Solutions?**

VistaVu’s services can get quite expensive, especially when dealing with more complex issues. The annual maintenance fee seems to cover only basic support, and it may not deliver enough value to justify the overall cost.

**Recommendations to others considering VistaVu Solutions:**

VistaVu does have annual maintenance fees to support your ERP system. Those fees include access to an account manager who can help with basic questions. If you’re fairly tech-savvy, that level of support may not feel especially useful; however, their expert consultants are very knowledgeable when it comes to more complex issues, though those consultants come at an additional cost. Overall, we’re happy with their service so far.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu has been vital in supporting our company’s SAP Business One platform. They’ve been an important resource for implementing SAP functionality and the customizations that help us run our business more efficiently. Whether it’s accounting questions, creating custom forms, or resolving complex inventory issues, VistaVu and their team of consultants have consistently helped us develop effective solutions quickly.

**Official Response from Sonja Krawetzki:**

> Thank you so much for taking the time to share this thoughtful feedback. We are really glad to hear that our consulting team has been able to support you effectively and help you get the most out of SAP Business One. 

We also appreciate your honest feedback around pricing and maintenance services. Input like this is incredibly valuable and helps us continue improving how we deliver value to our customers. Thank you again for your trust and partnership.

  ### 2. Exceptional SAP Customization and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claire Q. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2026

**What do you like best about VistaVu Solutions?**

I appreciate VistaVu Solutions for their strong SAP expertise and responsive support, which have been consistent over the years. They provided a tailored WMS solution that perfectly fit our operation and automated a lot of our manual work, leading to improved efficiency and smoother daily operations. Their service quality stands out, especially their ability to deliver practical solutions tailored to our business needs, and they are incredibly flexible with scheduling, often responding promptly and offering several meeting time options, sometimes even on the same day. During a module upgrade, I was particularly impressed with how quickly VistaVu's advisor responded and resolved an issue we encountered in the test environment. Additionally, their involvement in the implementation and ongoing enhancement of SAP customized modules has been invaluable, offering tailored solutions based on our operational needs and supporting us through testing and upgrades.

**What do you dislike about VistaVu Solutions?**

N/A

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu Solutions' tailored WMS solution fit our operations, automating manual work and improving efficiency, making daily operations smoother and more practical for our team.

**Official Response from Sonja Krawetzki:**

> Hi Claire, thank you so much for taking the time to share this thoughtful review. We truly appreciate your kind words and are glad our tailored WMS solution and ongoing support are making a positive difference in your day to day operations. It means a lot to our team to hear this feedback!

  ### 3. Leo's support was great

**Rating:** 3.0/5.0 stars

**Reviewed by:** Shana T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2026

**What do you like best about VistaVu Solutions?**

Leo, my support agent, was knowledgeable, calm, and got right to it.  I appreciate his efficiency and ability to keep up and move fast while I was in frustration mode.  I left the call feeling supported and confident that the information & solutions that Leo provided were the best for my workflows.  My bar is high and I don't leave reviews often, but when I do, they are well deserved.  Leo, thank you!
Another thing I like is that we have one point of contact for our customer success team at VistaVu.

**What do you dislike about VistaVu Solutions?**

The cost, along with the lack of historical knowledge, is disappointing.

For example, I’m new to the company, and there is no solid, reliable documentation or training available from VistaVu regarding my company’s implementation of SAP—its customizations, the rationale behind them, and the intended workflow. As a result, learning the SAP system was both challenging and expensive, and the overall experience has been frustrating.

Starting a new role, with a lean team, is tough enough without having to guess at SAP processes and workflows. There’s no one available to explain why we follow certain processes, or why we have what appears to be some inefficient, unscalable workflows. It also seems like we’re not utilizing SAP for everything it offers—but why? Nobody knows. There’s no documentation, etc.

In practice, this seems to guarantee VistaVu perpetual training costs but does not leave me, the customer, feeling like I'm in a supported partnership.

**Recommendations to others considering VistaVu Solutions:**

Document everything and save it for your team, you must be involved, ask questions, understand rationale and make sure your VistaVu team does as well.  Get all training tools and documentation at the time of implementation so your system is able to grow with you instead of becoming a challenge to your efficiency and scalability.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

support for SAP

**Official Response from Sonja Krawetzki:**

> Hi Shana,
Thank you so much for taking the time to share this feedback. We’re really glad to hear that Leo was able to support you so effectively and help you feel confident after the call as he truly cares about our customers, and your feedback will mean a lot to him! We also truly appreciate your honest perspective around documentation, historical context, and cost. Your feedback highlights important areas where we need to do better, especially for customers stepping into new roles, and we take that seriously.
Thanks again for your openness and for holding us to a high standard — it means a lot to us.

  ### 4. Reliable Partner for SAP with Room for Cost Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Elias A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about VistaVu Solutions?**

I find VistaVu Solutions to be reliable and communicative. Their problem-solving abilities are impressive—they took our ideas and meshed them with their own, leading us to a solid agreement. Major issues were fixed in hours, which really stood out to me. They also implemented a Warehouse Management System that helps with inventory tracking in SAP. Features like the pick list have been particularly helpful.

**What do you dislike about VistaVu Solutions?**

I think the cost of VistaVu Solutions's services could be lower. It would help with financial planning, like having more cash flow for investing in our products.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

I use VistaVu Solutions to manage SAP reports and technical issues, like integrating three companies into one SAP. They help track inventory in SAP with WMS and solve major issues quickly, enhancing our operations.

**Official Response from Sonja Krawetzki:**

> Thank you so much for the thoughtful review, Elias. We truly appreciate your kind words about our reliability, communication, and problem solving, and we’re glad the WMS and pick list features are supporting your operations. We also value your feedback on pricing and will keep this in mind as we continue working to deliver strong value for our customers.

  ### 5. Good program could use improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2025

**What do you like best about VistaVu Solutions?**

the scanning documents into SAP has streamlined a few things for us. makes reporting easier. We have reached out about getting certain reports available to us and they have worked on it.

**What do you dislike about VistaVu Solutions?**

There is no scanning documents function for accounts receivable yet. There are certain tasks and fields when filling in information that is limiting. Also certain things cannot be corrected without making another entry. The system doesnt seem to implement changes/updates in real time.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

There are reports we can use with ease but some reports do not have the information we need available even though the field is available in the entry where we enter the information. However the scanning and uploading automated in the system has helped a great deal. They have improved since the last time. They have helped make reports we need available to us.

**Official Response from Sonja Krawetzki:**

> Thank you for your feedback! It's great to hear the document scanning feature has streamlined your processes. We appreciate your comments on reporting and are working to make reports more comprehensive and easier to use. If you have specific suggestions, we’d love to hear them. Thanks for choosing VistaVu Solutions and for helping us improve!

  ### 6. Multi Year User with VistaVu and continues to excel

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deron Z. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2024

**What do you like best about VistaVu Solutions?**

expertise across many different disciplines

**What do you dislike about VistaVu Solutions?**

there are times when it can feel a little bit like there are making things more complicated then needed and thus eating up hours to bill.

**Recommendations to others considering VistaVu Solutions:**

Coming from a previous consultant that started off good and then let things fall off.   Any software program is only as good as consultant.  Since moving to VistaVu its 180 from where we were.  Projects are getting completed and more to come.   They have good people who are willing to help and take the time to understand the situation before providing direction on what is needed.   We have wins weekly to get SAP BD fully integrated into our company.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We are small-medium sized company with 6 years of experience with SAP by desing and 3 years with vistavu consulting and it has been a game changer for us.  As our company continues to evolve our processes VistaVu has provided multiple time solutions/customization/guidance, etc.   Their team expertise makes each project (big and small) a success.

**Official Response from Hark Dhunay:**

> Hi Deron, first of all thank you for taking the time to provide a G2 review. We value the feedback our customers provide us as it lets us improve in the areas we need to improve in and celebrate when we are delivering a great customer experience. Over the past couple of years based on customer feedback we have invested significantly in our Project Management Office and I am so pleased to see that these changes are driving value for you.

  ### 7. Stellar ERP Consultation with Unmatched Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about VistaVu Solutions?**

I appreciate VistaVu Solutions for their great service and attentiveness. Other providers were not as supportive, but Vistavu really helps satisfy our ERP needs. They assist a lot and are extremely helpful in finding bridgeware. Everything about their service, methodologies, expertise, and deliverables has been great. I have a great experience every time I work with them, and I feel confident in recommending them highly.

**What do you dislike about VistaVu Solutions?**

Nothing.

**Recommendations to others considering VistaVu Solutions:**

Keep up the great work!

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu Solutions satisfies our ERP needs and assists us in finding bridgeware.

**Official Response from Sonja Krawetzki:**

> Thank you for sharing your experience! We’re so glad we could help with your ERP challenges and really appreciate your feedback.

  ### 8. Great Team to Work With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nick B. | Director of Project Controls, Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about VistaVu Solutions?**

team has been great to deal with and very supportive at all times

**What do you dislike about VistaVu Solutions?**

they don't offer an HRIS to go along with the accounting ERP

**Recommendations to others considering VistaVu Solutions:**

have someone on your team dedicated as a project lead that can coordinate between VistaVu and your own internal team

**What problems is VistaVu Solutions solving and how is that benefiting you?**

upgrade and migration of legacy company using Sage to SAP

**Official Response from Sonja Krawetzki:**

> Thank you for the great review, Nick. We’re glad you’ve had a positive experience with the team and that we could support you through your move from Sage to SAP. We also hear you on the HRIS point and appreciate you calling that out.

  ### 9. Exceptional Support with SAP Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Balaji M.

**Reviewed Date:** December 19, 2025

**What do you like best about VistaVu Solutions?**

I like that VistaVu Solutions helps us with multiple interfaces, specifically the AP & AR modules with the bank. The resources they provide are very helpful, and the employees at VistaVu are prompt and always helpful with challenges. I'm content with the current services and don't feel any changes are needed.

**What do you dislike about VistaVu Solutions?**

All is well

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu Solutions supports us with multiple interfaces like AP & AR modules with the bank and provides helpful, prompt resources. Their employees are always helpful with challenges, making us content with the current services.

**Official Response from Sonja Krawetzki:**

> Thanks so much, Balaji! We’re glad to hear our team’s support with SAP integration and banking interfaces has been helpful. Your trust means a lot, and we’re thrilled you’re happy with the services!

  ### 10. Creative Solutions and Proactive Support Tailored to Our Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about VistaVu Solutions?**

The team is creative in determining solutions while eager to implement capabilities that are important to our company. The team maintains a focus on best practices while supporting the specific requirements from the team.

**What do you dislike about VistaVu Solutions?**

The eagerness to solve challenges has led to instances where the problem statement was not fully understood. The process of gathering requirements is inconsistent which introduces more iterations to achieve final state.

**Recommendations to others considering VistaVu Solutions:**

I would encourage them to make sure they have strong technical leadership engaged to assist in the solution design. I would also encourage them to wrap project management around the program to support the VistaVu resources with requirements, documentation, support inter & intra company communication and solution validation.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistVu is our primary partner for our Region's SAP ByDesign instance and associated interfaces. This is a critical platform that supports the financial services for the SU region for APM.

**Official Response from Sonja Krawetzki:**

> Thank you for sharing your experience! We’re thrilled to hear our team’s creativity and proactive support have made a positive impact. Your feedback on requirements gathering is invaluable, and we’ll continue working to improve this process. We appreciate your trust in VistaVu Solutions!

  ### 11. Insightful and Customer-Focused Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Herbert X. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about VistaVu Solutions?**

Consider the perspective of a customer and offer meaningful insights along with practical suggestions.

**What do you dislike about VistaVu Solutions?**

I haven't found anything to dislike so far. If I do come across something, I will mention it.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We have been partnered with VistaVu for 10 years. VistaVu always provides us with the support we need. Our business requires a significant amount of customization, and their development team consistently delivers solutions quickly, meeting our expectations every time.

**Official Response from Sonja Krawetzki:**

> Herbert, thank you so much! Your 10-year partnership means a lot to us. We love hearing that our team’s insights and fast solutions keep hitting the mark—especially with all the custom work! Looking forward to continuing the momentum and driving your success for years to come!

  ### 12. Personalized, Flexible Training—Expert Quality Worth the Wait

**Rating:** 5.0/5.0 stars

**Reviewed by:** David M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about VistaVu Solutions?**

They allow us to ask our own questions, move at our own pace, personalize our systems, and make training easy.

**What do you dislike about VistaVu Solutions?**

If there had to be a complaint, I would like more availability. I do however understand that there are few experts on SAP and would rather have less availability for a better quality teaching.

**Recommendations to others considering VistaVu Solutions:**

Move through the system on your own and write down everything you don't know. The team at VistaVu will help you, but only if you know what you need.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

They're helping me and the company understand the complex system that is SAP.

**Official Response from Sonja Krawetzki:**

> Thank you, David, for sharing your experience with us. We’re glad the training’s been helpful—and really appreciate your honest feedback.

  ### 13. Expert Guidance and Polished Solutions

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eric S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about VistaVu Solutions?**

They were extremely helpful and knowledgeable. Their ability to parse my plain description of what I wanted into a polished digital solution was very helpful.

**What do you dislike about VistaVu Solutions?**

The only trouble we had with VistaVu was sometimes there was a longer lead time than would have been preferred for the delivery of our solution.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Managing reporting and automation in SAP.

**Official Response from Sonja Krawetzki:**

> Thanks for your review, Eric! We’re thrilled to hear our team delivered the guidance you needed. Your feedback on lead times is super valuable—we’re working hard to make things even faster while keeping quality top-notch. Really appreciate you sharing your experience!

  ### 14. Excellent Customer Service from Evrim Fowler

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marisa F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about VistaVu Solutions?**

With regard to this issue, Evrim displayed excellent follow-up and technical ability to resolve this issue.

**What do you dislike about VistaVu Solutions?**

Not applicable with regard to this specific issue.

**Recommendations to others considering VistaVu Solutions:**

You can expect a high-level of customer service and technical ability when working with Evrim.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

This review has to do with a specific technical issue we were having with a customized form. Evrim worked on this issue for quite some time, working with me to make sure that I was satisfied with the outcome.  At the end, a second, less critical issue came up, which I accepted as-is and moved forward with deploying the form.  Evrim stuck with the issue, though, and resolved it so that the form would display and print as needed.  His additional time and effort on resolving this went above and beyond my expectations.

**Official Response from Sonja Krawetzki:**

> Hey Marisa, thanks so much for the feedback! We're thrilled to hear that Evrim not only resolved the issue but went the extra mile to make sure you had the best experience possible. We really appreciate you taking the time to share this!

  ### 15. Quick, Easy, and Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cole P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about VistaVu Solutions?**

We really enjoy working with Shannon Kennedy and how clear she is in her understanding and communication of our issues. She's always quick to respond and willing to work with us as we tend to enjoy being more involved in our own processes than having someone do it all for us.

**What do you dislike about VistaVu Solutions?**

Charging fees for short email responses is less than ideal but we do understand contextually how it can fall under consulting / paid services. Sometimes simple straight forward communications could be handled as customer services than a rendered and invoiced service.

**Recommendations to others considering VistaVu Solutions:**

Don't hesitate to reach out to VistaVu when you're unsure if your SAP license is capable of what you're trying to accomplish. They can provide you with the necessary coaching and services to implement new features necessary to complete your projects.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We use VistaVu to manage our SAP Business One license as a rapidly growing company. We originally took on B1 as we were a smaller company but rapidly outgrew our expectations and needed to bolster our SAP capabilities both through upgrades, functionality improvements, as well as Bolt Ons for additional features. VistaVu helps us identify and implement solutions in a timely manner.

**Official Response from Sonja Krawetzki:**

> Thank you, Cole, for your detailed feedback and for recommending us! We appreciate you highlighting both the positives and areas for improvement.

  ### 16. Resolv has solved many problems!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny T. | Sr. Manager of IT &amp; Vendor Services, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about VistaVu Solutions?**

Very solution oriented.  Able to come up with high-level solutions that are implemented quickly.

**What do you dislike about VistaVu Solutions?**

Not many downsides we've come across.  Sales process could have been smoother.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We use the Resolv WMS software, integrated into our SAP Business One system.

**Official Response from Sonja Krawetzki:**

> Thanks so much for your review, Danny! We love hearing that Resolv has helped solve problems and that our quick, solution-focused approach stands out. Your feedback on the sales process is super valuable—we’re always looking for ways to make things smoother. We really appreciate you taking the time to share!

  ### 17. Thorough and attentive to our companies needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Isaac V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2025

**What do you like best about VistaVu Solutions?**

They ask the right questions to make sure our needs are being properly captured.

**What do you dislike about VistaVu Solutions?**

They are not the cheapest of the options available to us, but they are fairly priced and you get what you pay for.

**Recommendations to others considering VistaVu Solutions:**

If you are unsure between VistaVu and another provider, choose VistaVu. They have ran laps around the other implementors that we have worked with.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We had some issues integrating our new Salesforce products and SAP B1, but VistaVu has been great at working with us and listening to our needs to get things working well.

**Official Response from Sonja Krawetzki:**

> Hi Isaac,
Thanks so much for sharing your experience! We're glad to hear our team has been attentive and asking the right questions. Your trust and recommendation mean a lot to us

  ### 18. SAP BYD Projects and Enhancements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cynthia G. | IT/PM ERP Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about VistaVu Solutions?**

Their availability and commitment to projects and completing enhancements in a timely manner.

**What do you dislike about VistaVu Solutions?**

At this time. I would like better breakdown SOW's and consultant hours spent on these projects. It is difficult when I hav eto come through the MAS hours and pull out the SOW hours that were recorded as MAS hours.

**Recommendations to others considering VistaVu Solutions:**

Their experience and level of knowledge with SAP BYD or any type of intergration with SAP product. VistVu also has a great talent pull when building out a project they are able to provide the right consultant to leverage your goals of differnt projects and tech needs.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

I have worked with VistaVu on several Intergration projects this year. All project on out 2024 intiative were completed and automated several of our Supply Chain functoins through these integrations. She has been a big asset to the completion of these projects and look forward to working with her on the 2025 intiatiatives.

  ### 19. Madeline Wallingford is an Asset to any team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about VistaVu Solutions?**

n/a - only worked with Madeline so no comments here

**What do you dislike about VistaVu Solutions?**

n/a - only worked with Madeline so no comments here

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Madeline joined the Benefits COE to support us with Benefits File Feeds (30+) in multiple countries when most had stopped working due to a system upgrade. She successfully created a comprehensive inventory of all file feeds (from scratch), built successful working relationships with the HRIS and IT teams, identify issues, set up a tracking log and managed to resolution over many months. She also set us up for success to continue to manage these file feeds with minimal intervention going forward. Madeline was a joy to work with and a valued extended member of our team.  Thank you Madeline!

**Official Response from Sonja Krawetzki:**

> Thank you for sharing your experience! We are delighted to hear about your success and the joy you found in working with Madeline. It is wonderful to know that she is a valued member of your team. We truly appreciate your feedback!

  ### 20. Efficient and Professional working experience with Jamshid Karimov

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ayushikha S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about VistaVu Solutions?**

VistaVu Solutions always tries to provide solutions to cater to our complex hospitality system needs. From start to finish, their team demonstrated professionalism &  technical expertise. They took the time to fully assess our business processes, identifying areas where SAP could be leveraged for maximum impact. Their team provided valuable recommendations and tailored solutions that were aligned with both our immediate goals and long-term strategy.

**What do you dislike about VistaVu Solutions?**

I wish we had more suggestions and solutions to address the challenges of a hospitality organization, especially auto reconciliation of bank statements and credit card reconciliation & integration with the PMS system.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We have recently changed our system from Quickbooks to SAP  through VistaVu solutions.  We had the pleasure of working with Jamshid Karimov during our recent SAP implementation, and we are extremely impressed with his contributions. Jamshid brought in-depth knowledge of the banking system, along with exceptional tax expertise and a strong ability to resolve complex problems, all of which were crucial to the success of our project.

  ### 21. Madeline was great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about VistaVu Solutions?**

Working with Madeline Wallingford has been an absolute pleasure. From the start, she took ownership of challenges as if they were her own, consistently showing dedication, empathy, and a strong sense of responsibility.

She has an incredible ability to navigate ambiguity, helping me work through the unknown with clarity and confidence. Her communication skills are top-notch—clear, timely, and always thoughtful—which made collaboration not only easy but genuinely enjoyable.

Madeline is a true professional and a joy to work with. I’m grateful for her support and can’t recommend her highly enough.

**What do you dislike about VistaVu Solutions?**

Not sure, only worked with Madeline on this one issue.

**Recommendations to others considering VistaVu Solutions:**

Absolutely

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Help resolve an issue that was new and unknown due to a process that was passed down with no historical data.

**Official Response from Sonja Krawetzki:**

> Thank you for your detailed feedback and for highlighting Madeline's fantastic work; we're thrilled to hear how pleased you are with her support!

  ### 22. ByD- Template Formating Error

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robin  H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2025

**What do you like best about VistaVu Solutions?**

People are assigned to cases based on their experience and expertise.

**What do you dislike about VistaVu Solutions?**

How many days it takes to resolve issues.

**Recommendations to others considering VistaVu Solutions:**

They have a great understanding of Business by Design, they are very easy to work with.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We were experiencing an issue with a delivery note where lines of text overlapped each other.  Problem was resolved.

**Official Response from Sonja Krawetzki:**

> Hey Robin, thanks for the feedback! We're glad our team's expertise made a difference and appreciate your note on resolution times—we’re working to improve that. Happy we could resolve the formatting issue!

  ### 23. Review -Patricia McGrath

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mansi S. | Supply Chain Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about VistaVu Solutions?**

As a customer, I had the opportunity to work closely with Patricia McGrath on various SAP projects and I couldn't be more impressed with her professionalism and expertise. Patty guides me and my colleagues through every stage of the project at hand with clarity and efficiency, ensuring that our requirements are met, and our expectations exceeded. Patty has a proactive approach to problem-solving and remarkable attention to detail, resulting in a seamless implementation process. I highly recommend Patty to anyone seeking a skilled and reliable SAP project manager.

**What do you dislike about VistaVu Solutions?**

So far I haven't come up with anything that I dislike about VistaVu.

**Recommendations to others considering VistaVu Solutions:**

As a customer, I had the opportunity to work closely with Patricia McGrath on various SAP projects and I couldn't be more impressed with her professionalism and expertise. Patty guides me and my colleagues through every stage of the project at hand with clarity and efficiency, ensuring that our requirements are met, and our expectations exceeded. Patty has a proactive approach to problem-solving and remarkable attention to detail, resulting in a seamless implementation process. I highly recommend Patty to anyone seeking a skilled and reliable SAP project manager.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Providing SAP Business One service and customizing the software as required.

**Official Response from Hark Dhunay:**

> Hi Mansi, thank you for taking the time out to complete the G2 review. Your feedback is invaluable and we appreciate your feedback on Patricia. She is an integral part of the VistaVu team and I will be sure to share this feedback across our company. 

  ### 24. Always helpful. Always knowledgable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lou P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about VistaVu Solutions?**

Quick responses. Knowledgable staff. Variety of solutions that are available.

**What do you dislike about VistaVu Solutions?**

I always wish that pricing could be less expensive. But you do pay for quality.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

I've been working with VistaVu for some years now (previously known as AchieveIT). I have found that everyone is always helpful in figuring our needs. Especially with people like Shannon and Thomas who always extend their help quickly and effectively.

**Official Response from Sonja Krawetzki:**

> Thank you, Lou,  for your feedback and for highlighting our quick responses, knowledgeable staff, and variety of solutions; we're pleased to hear you're happy with our support!

  ### 25. Long-term ERP partner with outstanding business and technical expertise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about VistaVu Solutions?**

I am always confident that within their organization, there will be someone with the right combination of technical experstise and business understanding to help us with each project we undertake.

**What do you dislike about VistaVu Solutions?**

I struggle to point to a failure in the relationship thus far. We have been working with a core team of SAP B1 experts through their merger into the current VistaVu organization. Our initial concerns about any losses or hiccups during these organizational shifts have proven unnecessary.

**Recommendations to others considering VistaVu Solutions:**

VistaVu is a reliable partner for long-term business success. Between their broad expertise across the SAP ecosystem, and their own SAP-certified add-ons, any business considering an SAP implementation or upgrade/conversion would do well to consider VistaVu. Businesses in the distribution / wholesale / warehouse space will no doubt find their Resolv suite of tools to be indispensible for effective operations.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

As our long-time partner, VistaVu not only expertly guided us in our initial implementation and adoption of SAP nearly a decade ago, but contintues to work with us on projects which optimize the work our teams our doing. For example, entering 2025 we currently have three different projects underway to automate some routine work in managing import containers, and to meet EDI partner requirements for data exchanges. The work VistaVu does either increases the efficiency or improves the outputs of every one of our business's functional areas.

  ### 26. Responsive team who is invested in fixing your issues.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about VistaVu Solutions?**

Vistavu has a diversive team that is able to look at a variety of issues. We were pointed towards someone who was most able to help us with our issue.

**What do you dislike about VistaVu Solutions?**

Some issues we felt were taking longer to resolve than others which potentially led to longer hours being billed.

**Recommendations to others considering VistaVu Solutions:**

Vistavu's Resolv add-on is a good 'all in one' solution that can help keep implementation of many add-ons into an SAP B1 simple. The added benefit of being able to only use the specific modules that are needed is also a nice feature. Vistavu also has a good range of team members who are able to help brainstorm through different solutions.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu helped us through multiple different issues when we were upgrading our SAP B1 to v10. While some of the solutions took extended time to be fixed, they continued communications until we were satisfied with the resolution.

  ### 27. Uniform Content and Mixed Content Label Review for Warehousing Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 12, 2024

**What do you like best about VistaVu Solutions?**

VistaVu is very helpful regarding any concerns or questions we have.

**What do you dislike about VistaVu Solutions?**

At moment there's no dislike with VistaVu, they have been created at the moment.

**Recommendations to others considering VistaVu Solutions:**

VistaVu Solutions provide software solutions, support, continuous improvement, and robust training.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

ERP system label has been revised with more additional information and clearer label to read properly.

  ### 28. Feedback review for Madeline Wallingford

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about VistaVu Solutions?**

Technical expertise and a collaborative approach to issue resolutions.

**What do you dislike about VistaVu Solutions?**

It is challenging to identify a downside.

**Recommendations to others considering VistaVu Solutions:**

I highly recommend Madeline Wallingford and am confident she will be a tremendous asset wherever she goes.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

It has been a pleasure working alongside Madeline Wallingford. While collaborating on benefits file feed issues, she demonstrated exceptional technical knowledge, professionalism, and was a valued resource for the team. Maddie was proactive in offering assistance and consistently sought clarity, which led to efficient problem-solving and high-quality results.

**Official Response from Sonja Krawetzki:**

> We appreciate your feedback and are pleased to hear that Madeline's technical skills and teamwork have made a positive impact on your experience!

  ### 29. Recent Upgrade

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shelley L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about VistaVu Solutions?**

My favorite thing is our support team, Shannon and Gustavo. They are easy to work with and swiftly respond when we have issues. We have not used any competitors.

**What do you dislike about VistaVu Solutions?**

What frustrates me is sometimes they have to take the issue to SAP, which takes weeks to get any answers.

**Recommendations to others considering VistaVu Solutions:**

Ask the questions, Vista vu has always been great whenever we have questions that need answered. If they don't know the answer right there they will get you the answers.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We recently upgraded, and there have been issues that arose due to this, for example, the open items list is missing, some users are unable to post credit card payments, also a number of the widgets are not working correctly. Everytime we want to start utilizing more of the program they are great at showing me all of the options to find the best fit for our company.

  ### 30. Freight management solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** albert g. | I, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**Describe the project or task VistaVu Solutions helped with:**

VistaVu Solutions has played a crucial role in implementing all our EDI needs and beyond.  Our company's strategy is to run a lean IT operation and therefore we outsource all EDI needs to VistaVu Solutions.
They have not only implemented the migration of all our main clients to EDI, they are our source for solving any errors stemming from EDI transactions.
We are working with them to link SAP B1 to FedEx and UPS, an implementation that will save us a huge amount of time and save us from comitting errors when we process Ecommerce transactions

**What do you like best about VistaVu Solutions?**

FM solution integrates seamlessly with UPS and FEDEX API's

**What do you dislike about VistaVu Solutions?**

FM Module has required modifications but they are taking a long time to deliver

**Recommendations to others considering VistaVu Solutions:**

Document your EDI solutions

**What problems is VistaVu Solutions solving and how is that benefiting you?**

We implemented the freight management solution to work with our SAP Business One ERP. It has enabled us to dispatch our ecommerce business faster and more efficiently

  ### 31. VistaVu Experienced Consultants Help Deliver Integration Project On Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about VistaVu Solutions?**

The consultant assigned to work with us, Ema Nicolas, was responsive and knowledgable. She quickly dealt with any percieved issues and helped us design integration that works better than we expected. Her patience with the ambiguity of the project, kept us all on track and allowed us to go live with our aggresive schedule.

**What do you dislike about VistaVu Solutions?**

So far we have found no areas to complain about with VistaVu, all good and green from our side.

**Recommendations to others considering VistaVu Solutions:**

I would happily use VistaVu for our next project.  Our only takeaway would be insisting that Ema Nicholas was assigned to our project.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

The team at VistaVu helped us deliver our project of connecting and integrating SAP BYD into SAP IBP quickly and with very few speedbumps.  Any customization needs were quickly scoped, proposed and delivered without causing production interuptions.

  ### 32. Madeline Wallingford was an outstanding IT analyst for our benefit fed needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about VistaVu Solutions?**

VistaVu found Newmont a reliable and dependable contractor to fill our needs.

**What do you dislike about VistaVu Solutions?**

I have nothing to disclose about dislikes.

**Recommendations to others considering VistaVu Solutions:**

If looking for SAP support on an HR project, VistaVu Solutions can help manage your core operational processes for efficiencies and to support decision making efforts.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Madeline Wallingford took care of our file feed needs between SAP & BenefitFocus.

**Official Response from Sonja Krawetzki:**

> Thank you for your feedback and for highlighting Madeline's excellent work in managing your file feed needs between SAP and BenefitFocus; we're glad to hear you're satisfied with her support!

  ### 33. SAP B1 tickets and project management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 24, 2024

**What do you like best about VistaVu Solutions?**

The product and technical knowledge of everyone at VistaVu, and the transparency from our account manager. Because of these things we've developed a level of trust in VistaVu.

**What do you dislike about VistaVu Solutions?**

In the past, we had issues with getting new account managers at least once a year, and each one had varying levels of knowledge about our company or SAP B1 technical knowledge. But this has changed and we're very happy with our current account manager that's been assigned to us for the past year.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu has a consistently quick response and turnaround time when we submit tickets for an issue in SAP B1. VistaVu was able to provide us with options to integrate our CRM software (HubSpot) to SAP B1. VistaVu worked with our vendor and a 3rd party to develop a project plan and create an initial quote for the project. We were impressed with the knowledge of everyone on the VistaVu team.

  ### 34. Invaluable Business Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**Describe the project or task VistaVu Solutions helped with:**

SAP is critical to running our business and VistaVu has provided support across all facets from technical support on day-to-day issues to integrations with 3rd Parties, enhancement and optimization. 

We depend heavily on VistaVu to deliver solutions that enhance our business and give us a competitive edge.  On each occasion, they have delivered on time and on budget.

**What do you like best about VistaVu Solutions?**

The VistaVu representatives are professional and have taken a keen interest in understanding our business.  This deep knowledge of our business has enabled them to be proactive and make solution-based recommendations that have helped us save money and, more importantly, grow our long-term business.

**What do you dislike about VistaVu Solutions?**

There are no dislikes.  VistaVu is our sole provider in the case of SAP support.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu has helped us work smarter and more efficently and by doing so has helped us grow and meet our goals.

**Official Response from Hark Dhunay:**

> Thank you for your feedback as it is invaluable in ensuring we continue to provide our clients with a great customer experience and improve in areas where we need to. I am glad your experience working with our team has been great and we will strive to continue to provide that experience.

  ### 35. Very professional with a wide range of capabilities to support ERP system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about VistaVu Solutions?**

I like that I can reach out to VistaVu Solutions for any questions related to our Busines B yDesign  system

**What do you dislike about VistaVu Solutions?**

One thing that would be nice is a closer rep for onsite precense and support for larger initiatives

**Recommendations to others considering VistaVu Solutions:**

If you have SAP BusinessByDesign it is worth reaching out to their team to help build a strategy that aligns with your business needs.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Transitioning from previous support vendor and helping streamline support and guiding complex configurations

  ### 36. My experience was great, the issue was solved. Service provider Thomas Robson was excellent help

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2024

**What do you like best about VistaVu Solutions?**

I like the attention to client, it has been a pleausure to work with Thomas Robson since I was able to learn and fix the issue.

**What do you dislike about VistaVu Solutions?**

I haven't experinece eany cons or deslikes about VistaVu solutions.

**Recommendations to others considering VistaVu Solutions:**

I would recommend if possible scheduling a teams meatings to solve any program issue.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Through their customer service representative VistaVu has helped me solve different issues and question on SAP. The benefit is huge since the SAP program can be confusing at times. It has been easy for me to ask directly questions about it and schedule teams meating to guide me through the process.

**Official Response from Hark Dhunay:**

> Hi Diana, thank you for taking the time to complete a G2 review for VistaVu. We use these reviews to both celebrate when we are delivering a great customer experience and to improve in our service and support where needed. Thomas is a valuable team member here at VistaVu and I will be sure to share this feedback across the company.

  ### 37. SAP B1

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2025

**What do you like best about VistaVu Solutions?**

VistaVu provided good customer service for support and account review.

**What do you dislike about VistaVu Solutions?**

Their support agents are from around the world so it's difficult to get the same consistent agent that are familiar with our issues and resolved it in a timely manner.

**Recommendations to others considering VistaVu Solutions:**

If you're looking for specialized add-ons to streamline distribution, logistics, and warehouse management then I'd recommend VistaVu.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu helped us resolved SAP Business One issues with our database and add-ons.

  ### 38. SAP B1 implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carey N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about VistaVu Solutions?**

Luisa has been excellent throughout the process. Her ability to understand our business requirements and communicate how that can be translated into the system as well as understand how the data will be shared between SAP and Salesforce has been extremely valuable.

**What do you dislike about VistaVu Solutions?**

Don't have anything bad to say, Vista Vu has been willing to engage when we have asked.

**Recommendations to others considering VistaVu Solutions:**

I would recommend Luisa specifically. She has been so willing to do whatever is needed to help us. We really feel lucky she was assigned to our project.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Integration of SAP B1 with Salesforce.

  ### 39. Working with VistaVu Managed Support Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about VistaVu Solutions?**

They have experience to leverage in many different areas of SAP ByDesign that would take a longer time to develop internally.

**What do you dislike about VistaVu Solutions?**

In general, sometimes it takes longer that I would expect to get back to us on ticket status and updates.  Also I am not sure if it is the solution or their approach, but we do not get that many options for truly custom code development.  In previous experience with SAP S4 or ECC, there was much more options for customizations in the solution as well as custom reporting.

**Recommendations to others considering VistaVu Solutions:**

I think VistaVu is a great partner for a company to have on their ERP journey.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu is our Managed Support Service for our SAP ByDesign ERP solution and help us with application, reporting, and technical issues or enhancements

  ### 40. VistaVu Solutions' consultants are top-notch!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about VistaVu Solutions?**

The best aspect of VistaVu Solutions is the high caliber of their employees.  We've worked extensively with various VistaVu consultants and they've always been extremely professional and helpful.  Over the past decade, we specifically received an exceptional level of support from one such employee, Ben Doucette.   We never cease to be amazed by Ben's ability to solve complex issues, provide support at any time of the day or night, and he is always willing to share vast knowledge of SAP utilities when we need recommendations or insight.  Ben deserves a raise aSAP!

**What do you dislike about VistaVu Solutions?**

I have yet to experience a dislike when it comes to the service we have been provided by VistaVu Solutions.

**Recommendations to others considering VistaVu Solutions:**

Sign a support contract with VistaVu immediately and rest easy knowing your ERP is supported by the best minds in the business.  Any issues that arise, custom enhancemnts requests, or general support, will be completed ahead of schedule with prompt professionalism.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu Solution consistently solves every SAP issue we've sent to them.   Be it billing system enhancements, collections overalls for govermental requirements, custom report creation, unexpected system issues, or basis support, you name it and they can fix it!

  ### 41. Resolv - Reliable and Knowledgeable Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2024

**What do you like best about VistaVu Solutions?**

The Resolv team is extremely reliable and knowledgable. I have worked very closely with Ian Walsh for almost a decade now, and he brings many solutions to the table and is always quick to escalate and resolve our issues.

**What do you dislike about VistaVu Solutions?**

Sometimes I have to follow up a few times for responses from support, but once they respond, they are always extremely knowledgeable and friendly.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Our customers are using the Resolv WMS, Freight Control/Management and QC modules. These modules connect every level of product management for our customers. The development team is always listening for ways to improve their product and are implementing many of those suggestions. We have encountered some customers with very specific challenges, which Vista Vu has created outstanding customizations for.

  ### 42. Kevin + Thomas: APM Group Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam S. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about VistaVu Solutions?**

Team members are personable and genuinely care about solutioning items.

**What do you dislike about VistaVu Solutions?**

None really - team has been fantastic. Greatly apreciate their support.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Kevin and Thomas have been fantastic partners.  They have been patient, and thorough in their explanations as our business is not an easy one to configure.  They've been very willing to troubleshoot and pick up on matters that are important to our business while solutioning issues.

  ### 43. Excellent Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brandon G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2025

**What do you like best about VistaVu Solutions?**

Service to their clients and readiness to assist

**What do you dislike about VistaVu Solutions?**

I have not had any downsides yet, so this one I cant anwer

**Recommendations to others considering VistaVu Solutions:**

Ask all the questions you can, big or small , they have help with the littlest things

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Implementation of By Design

  ### 44. Quality Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan H. | Inventory Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about VistaVu Solutions?**

Their attention to detail when responding to original tickets. They are also very prompt in their responses.

**What do you dislike about VistaVu Solutions?**

Sometimes the responses can be pretty technical and require further clarification.

**Recommendations to others considering VistaVu Solutions:**

Get a solid dedicated team to lead the project with Vista View. Having to backtrack information that has already been dealt with creates bottlenecks and inefficiencies in completing the project on time.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Our company recently chose to automate our invoicing process, which brought us to Vista View. In the early stages of documenting and mapping, Vista View was a huge help and supported us in mapping the required information accurately. 
 
I was brought onto this project one year into integration and had much to learn. Our Vista View team has been great at getting me up to speed, so I can now independently solve issues. When there are issues beyond my scope of knowledge, Hitesh and Jaya have been a great help in getting our processes back up and running. We also appreciate the promptness delivered by the Vista View team to bring our open tickets to a close.

  ### 45. Reliable and Transparent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about VistaVu Solutions?**

Even though we have to enter a ticket for support, response time is quick. I feel like our team always has an eye on our business.

**What do you dislike about VistaVu Solutions?**

There are few reasons to dislike my team at vistavu.   So long as you keep our team in place (i.e. the team who knows our business) we are happy.

**Recommendations to others considering VistaVu Solutions:**

I find our team is transparent and honest.  I know I can trust what they say is in our best interest.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

SAP B1 all round support.

  ### 46. Good Work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about VistaVu Solutions?**

They are able to meet with us virtually. This enables flexibility in the time of the meetings.

**What do you dislike about VistaVu Solutions?**

While they do respond to emails promptly, sometimes it could take some time to get a solution suggested when it is overly complicated.

**Recommendations to others considering VistaVu Solutions:**

You wil lbe glad you rached out to these guys.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

Adding a new field to sales order in SAP Business by Design will help us be able to charge an additiona lfee at a percentage.

  ### 47. Very Pleasant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about VistaVu Solutions?**

What I like best about VistaVu is the people who work there with how patient they are in explaining things.

**What do you dislike about VistaVu Solutions?**

What I dislike the most about VistaBu, is sometimes the tickets I submit to be reviewed either get lost, or take a long time to get help, sometimes up to 3 months, and it just makes me have to reorganize my priorities.

**Recommendations to others considering VistaVu Solutions:**

Some recommendations that I hvae is just to be on the look out for those "lost tickets", but other than that, I think VistaVu is doing a great job at helping us understand Boomi more and more everyday.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu has been helping me solve Boomi related problems. It is benefiting me because my company works with Boomi and we need it to work properly in order for us to be able to do our day to day functions. VistaVu plays a huge part in that.

  ### 48. VistaVu has very knowledgeable SAP Business One technical and functional consultants!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about VistaVu Solutions?**

VistaVu has very knowledgeable SAP Business One technical and functional consultants!

**What do you dislike about VistaVu Solutions?**

Most of the time, the VistaVu consultants worked remotely.  A little more on-site assistance during design and testing would have been appreciated by Cannon USA and would have led to a smoother go-live.

**Recommendations to others considering VistaVu Solutions:**

As with all professional services, validate the experience and knowledge of the consultants assigned to your project.  VistaVu has strong functional and technical resources.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu Solutions assisted Cannon USA with a very complex SAP Business One implementation.

  ### 49. Very helpful support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barry D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2024

**What do you like best about VistaVu Solutions?**

The staff is always available in a timely manner.

**What do you dislike about VistaVu Solutions?**

I'm not sure I can name  anything specific that I dislike.

**Recommendations to others considering VistaVu Solutions:**

They have a well rounded team of experts that can teach and solve problems.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

VistaVu is helping to identify ways to improve operational efficiency.

  ### 50. Great skill sets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about VistaVu Solutions?**

Fast response time when we need them the most.

**What do you dislike about VistaVu Solutions?**

That they don't work for our company   :)

**Recommendations to others considering VistaVu Solutions:**

Go for it, won't be dissapointed.

**What problems is VistaVu Solutions solving and how is that benefiting you?**

New Supply Chain SAP module implementation int current ERP


## VistaVu Solutions Discussions
  - [What is VistaVu Solutions used for?](https://www.g2.com/discussions/what-is-vistavu-solutions-used-for)

- [View VistaVu Solutions pricing details and edition comparison](https://www.g2.com/products/vistavu-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-10+12%3A59%3A47+-0500&secure%5Bsession_id%5D=a25dfd20-9c18-43a1-ae59-1c4c092ff164&secure%5Btoken%5D=0292af5c2ad82b2dbd0232787b3263f29116a399035cd3fd4822d2c4357d68a3&format=llm_user)

## VistaVu Solutions Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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