---
title: Visitor Reviews
meta_title: 'Visitor Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 43 reviews by the users' company size, role or industry to
  find out how Visitor works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 43
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Visitor Reviews
**Vendor:** Visitor  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 43
## About Visitor
Visitor&#39;s Channel Manager is a robust solution designed to empower accommodations of all types and sizes by seamlessly managing their inventory across over 300 booking channels, including major platforms like Booking.com, Vrbo, and Expedia. This tool ensures that all bookings are synchronized in real-time across all connected portals, eliminating the risk of overbookings and maintaining consistent availability. Key Features and Functionality: - Comprehensive Channel Connectivity: Connect effortlessly to a vast array of online travel agencies (OTAs) without incurring additional commissions, expanding your property&#39;s reach and visibility. - Real-Time Synchronization: Automatically update room availability and rates across all channels, ensuring accurate information is presented to potential guests at all times. - One-Click Rate Adjustments: Modify room rates swiftly with just a few clicks, allowing for dynamic pricing strategies that respond to market demands. - Centralized Inventory Management: Manage all room listings from a single dashboard, streamlining operations and reducing the complexity of handling multiple platforms. - Performance Tracking: Monitor booking trends and channel performance to make informed decisions that optimize revenue and occupancy rates. Primary Value and User Solutions: Visitor&#39;s Channel Manager addresses the challenges of managing multiple booking platforms by providing a centralized, efficient system that synchronizes bookings and updates in real-time. This not only prevents overbookings but also saves time by eliminating the need for manual updates across various channels. By connecting to a wide range of OTAs without extra commissions, it enhances property visibility, leading to increased occupancy and revenue. Additionally, the tool&#39;s user-friendly interface and comprehensive support ensure that accommodation providers can focus more on delivering exceptional guest experiences rather than managing complex distribution networks.




## Visitor Reviews
  ### 1. Visitor is an amazing and affordable management system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Heather B. | Sales manager , Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2025

**What do you like best about Visitor?**

I love that my customers can check in online ahead of time and I can keep myself updated about who is checked in or not

**What do you dislike about Visitor?**

I like everything about visitor, I can't think of anything that I don't like.

**What problems is Visitor solving and how is that benefiting you?**

Helps me keep track of my visiting guests and any data related to them.

  ### 2. Valuable info

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennie R. | Video Producer/Director, Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 04, 2024

**What do you like best about Visitor?**

I like that you can look at the G2 site without being a member. In Visitor mode, you can see what products are reviewed and learn more.

**What do you dislike about Visitor?**

I would rather it be easy to log in and find the products I want to read about or leave a review for the products I use more easily.  I have had issues with this in the past.

**What problems is Visitor solving and how is that benefiting you?**

Its not really solving any problems for me, theG2 site brought me here when I tried to log in , so I am filling this out as it seems I was requested to.

  ### 3. Visitor Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew L. | Salesforce Database Manager & Marketing Analyst, Enrollment Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2024

**What do you like best about Visitor?**

I like being able to access visitor on multiple platforms. Now a days everything is mobile so being able to have a mobile platofrm is key. They also have a lor of useful features and I feel secure when using the ap. The customer service is helpful as well, which is a relief.

**What do you dislike about Visitor?**

It is newer so not fully sure of its capabilites yet. There were some bugs and glitches at first but were improved and like I mentioned the customer support was excellent.

**What problems is Visitor solving and how is that benefiting you?**

Easily managing hotel reservations and getting user data from it that can be seemlessly broken down into further data points, making it easy on everyones end.

  ### 4. Makes BnB management easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nivina J. | Lab Production Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about Visitor?**

What we love is ther website builder feature. They also had free-trial that we really benefited from.

**What do you dislike about Visitor?**

I wish more options were available in terms of integrating Visitor to an existing website or an in-house built booking application.

**What problems is Visitor solving and how is that benefiting you?**

We provide visitor as an option for our clients to manage their Bed & Breakfasts more efficiently.

  ### 5. Cost effective and user friendly software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dilip K. | Accounts Payable Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Visitor?**

The best thing about Visitor is that I can access it from my phone, and it is very simple and user-friendly. The options are very clear and simple to use. Also, this is very cost-effective, which is main positive for Visitor. It also helps in decision-making, and we can see what is happening in real time.

**What do you dislike about Visitor?**

It is serving my purpose, and all the features are good. The visitors team is working on improving the tool and establishing new features, will wait for those new features

**What problems is Visitor solving and how is that benefiting you?**

This is very simple to use and the user navigations are too simple and it is very cost effective. This toold help to increasing the productivity and it made my life so easier.

  ### 6. Helps with organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carly M. | Senior Manager of Patient Recruitment Content, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2024

**What do you like best about Visitor?**

Visitor has been helpful in it allows our team to be more organized and it was user friendly. Easy to implement.

**What do you dislike about Visitor?**

We didn't need all the features so figuring out what to implement vs what wasn't needed to us a little bit of time.

**What problems is Visitor solving and how is that benefiting you?**

Helping us streamline process and be more organized

  ### 7. Review for Visitor Managment Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ruchi S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Visitor?**

This software is very efficient, seamless, robust, easy to use and consistence for managing the all the activity and documentation  about the visitors, also gathering, storing and fetching  visitors information is very easy and also reduce the chances of any error.

**What do you dislike about Visitor?**

Sometime it is challenging to auto synchronization with server and need some improvement in GUI.

**What problems is Visitor solving and how is that benefiting you?**

Helping me to maintain, organize and analyze visitors information for better delivery to the clients and customers.

  ### 8. Visitor application is best for corporate companies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pramod P. | Technology Project Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Visitor?**

Quick check in for the guest visit in company and dashboard is best thing, user friendly.

**What do you dislike about Visitor?**

Sometime it hangs for while May be due to the system slowness but overall it is good to have.

**What problems is Visitor solving and how is that benefiting you?**

Frequently visitors doesn't have to give all the information again and again since the data is feeded already in first go , this is best part of visitor.

  ### 9. Review for Visitor

**Rating:** 4.0/5.0 stars

**Reviewed by:** namrata j. | Medical Coder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Visitor?**

It's easily accessible from my phone, very simple operation, user friendly.

**What do you dislike about Visitor?**

Nothing as such that I dislike about the app and would be looking forward to many other new features.

**What problems is Visitor solving and how is that benefiting you?**

Helps in maintaining, organizing and analysing the correct incoming data. Also helps I managing the operation in detailing, pricing by using Visitor.

  ### 10. Recommended for Industry Usage

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Visitor?**

Seamless check-in process with envhanced security and notification alerts is something that is worth mentioning!

**What do you dislike about Visitor?**

Scope of improvement in the areas such as compatibility as I faced many compatibility issues during my usage. Also, I found the initial setup kinda complex and it could have been better.

**What problems is Visitor solving and how is that benefiting you?**

Tracking the visitors, communicating with the parties, security and access control to name a few.

  ### 11. Visitor HELPS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Visitor?**

I like how it electronically monitorsand records info about visitors and employees of a busines, school, etc. Makes the visitor sign in process more efficient and streamlined.

**What do you dislike about Visitor?**

The integration could be more seasmless.

**What problems is Visitor solving and how is that benefiting you?**

Data collection and integration to then have email lists data about our constituents.


## Visitor Discussions
  - [What is Visitor used for?](https://www.g2.com/discussions/what-is-visitor-used-for) - 2 comments, 1 upvote

- [View Visitor pricing details and edition comparison](https://www.g2.com/products/visitor-visitor/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A19%3A30+-0500&secure%5Bsession_id%5D=c771dbdd-ec79-4ed5-a0ae-ec3f0da8362f&secure%5Btoken%5D=c624f03214de0e6f3e0a3261f8263675a47a7ee8181064f438886e560404df13&format=llm_user)

## Visitor Features
**Administration**
- Integrations
- Inventory Management
- Automation
- Calendar
- Reporting & Analytics
- Calendar Management
- Invoice Management
- Discount Management
- Availability Management
- Price/Margin Management
- Pipeline Management
- Content Management
- Partner Management
- Incentive Management
- Opportunity Management
- Promotions Management
- Commission Management
- Real-Time Analytics
- Channel Analytics

**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Booking Management**
- Booking Aggregation
- Booking Engine
- Rate Setting

**Booking Management**
- Booking Aggregation
- Booking Engine
- Rate Setting

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Administration**
- Inventory Management
- Integrations
- Automation
- Reporting & Analytics
- Calendar

**Marketing**
- Marketing Tools
- Online Reputation Management
- Collaboration Tools
- Order Management
- Referral Management
- Multi-Channel Management
- Campaign Management
- Task Management
- Workflow Management
- Lead Management
- Template Management

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Marketing**
- Online Reputation Management
- Marketing Tools

**Additional Functionality**
- Email Templates
- Partner Portal
- Real-Time Data
- Activity Tracking
- Electronic Payments
- Customizable Templates
- Customizable Branding
- Data Import/Export
- AI Copilot
- Inventory Tracking
- Data Synchronization
- Generative AI
- Inventory Control
- Customizable Reports
- API
- Sales Reports
- Dynamic Pricing
- Real-Time Updates
- Multi-Channel Distribution
- Multi-Channel Campaigns
- Activity Dashboard
- Performance Metrics

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Visitor Alternatives
  - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews)
  - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (117 reviews)
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)

