Verified User in Package/Freight Delivery
AP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Easy Setup and Works Perfectly for Our Office"
4.5/5
What do you like best about Visitly?

Was very easy to setup and works well for our office Review collected by and hosted on G2.com.

What do you dislike about Visitly?

Nothing really to dislike, it does what we require it to do Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Thank you for your review! We're glad Visitly has been a good fit for your office and that setup was straightforward.

It's great to hear that it has made the sign-in experience more professional and private for your visitors. If there is ever anything we can help with, please write to us at support@visitly.io.

Verified User in Research
AR
Verified User in Research
Mid-Market (51-1000 emp.)
"Visitly Is Super Easy to Implement"
5/5
What do you like best about Visitly?

Visitly is super easy to implement within our environment. We use visitly to help with our ISO 27001 certification and the easy of use has helped us tremendously. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

N/A. Visitly has been great to use and we have not had an issue with it. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Thank you for your review! We're glad Visitly has been easy to implement and is helping your team maintain ISO 27001 certification. Formally managing guest access as part of a compliance program is a great use case and we're pleased it's been working well for you.

If there is ever anything we can help with, please write to us at support@visitly.io.

Logan G.
LG
Logan G.
Powerlifting Coach
Mid-Market (51-1000 emp.)
"Budget-Friendly with Easy Setup and Simple Dashboard"
3.5/5
What do you like best about Visitly?

I use Visitly for signing in visitors easily. I like the cost of Visitly. I find the dashboard easy to navigate and it makes it easy to keep things updated. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

There are not many features for automation. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Hi Logan, thank you for your review! We're glad the dashboard, setup, and pricing have been working well for you.

On automation, Visitly already includes several features you may not have explored yet, including automatic host notifications, pre-registration workflows, recurring visitor recognition, and Webhooks and APIs for more custom automations. Please write to us at support@visitly.io and we'd be happy to walk you through what's available and what would be most useful for your workflow.

KK
Keonhwa K.
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Visitor Management"
4.5/5
What do you like best about Visitly?

I find Visitly easy and fast to type and scan, which makes the process efficient and helps with visitor management. It really makes it easier to handle visits to our company. Overall, it works efficiently for us. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

None Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Hi Keonhwa, thank you for your review! We're glad Visitly has been making visitor management fast and efficient for your team. If there is ever anything we can do to improve your experience, please write to us at support@visitly.io.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy to Use, Great Value at a Low Price"
4.5/5
What do you like best about Visitly?

We like the ease of use and low price point. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

There is nothing we dislike about Visitly. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Thank you for your review! We're glad Visitly has been easy to use and a good fit for your budget. It's great to hear that your employees are being notified of their visitors without needing a receptionist.

If there is ever anything we can help with, please write to us at support@visitly.io.

Verified User in Biotechnology
IB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Easy way to remember vendors names/faces"
4/5
What do you like best about Visitly?

It is very convenient to have an actual physical reminder of who is coming to visit you, it helps me not forget names/faces. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

I wish the software was more user friendly on the users end. I have had people call me as they could not get the program to work correctly. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Thank you for your review! We're glad Visitly has been helping you keep track of vendors and stay on top of who is coming in.

Regarding visitors having trouble getting the program to work, we'd like to look into this for you. This may be something we can resolve with a quick configuration adjustment or by walking you through visitors sign-in flow. Please write to us at support@visitly.io with more details and we'll get it sorted.

Verified User in Individual & Family Services
UI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"Helpful Arrival Text Alerts Keep Me Informed"
4.5/5
What do you like best about Visitly?

Texting when client arrived because I can’t see from my office Review collected by and hosted on G2.com.

What do you dislike about Visitly?

I don’t also want an email sent when they arrived Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Thank you for your review! We're glad the text notifications have been keeping you informed when clients arrive.

Regarding not wanting to receive email notifications alongside the text, you can manage this directly from your notification settings by removing the email channel for that event.

Here's a help article that walks you through it: https://help.visitly.io/support/solutions/articles/151000180685-notifications

If you need any help making that change, please write to us at support@visitly.io.

JM
Jim M.
Director of Public Safety
Mid-Market (51-1000 emp.)
"Modern System with Impressive Reporting Capabilities"
4.5/5
What do you like best about Visitly?

I like that is projects a modern system to present to visitors and its ability to provide backend reports. It is also very intuitive and easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

We have some resistance from people wanting to provide a photo of ID or face. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Simple, User-Friendly, Makes Check-In Easy"
4/5
What do you like best about Visitly?

It was easy to set up. It's simple and user-friendly. We like that it prints stickers, so we can easily identify visitors. The support team was fairly responsive when we submitted a support ticket. Review collected by and hosted on G2.com.

What do you dislike about Visitly?

Returning visitors are only searchable by telephone number and we don't want to ask for people's numbers. It would be great if people were searchable by name. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Hi there, thank you for your review! We're glad setup was smooth and that visitor stickers are helping with identification.

Regarding searching for returning visitors without asking for a phone number, Visitly actually supports a few options. Visitors can select "I am a returning visitor" and look themselves up by email.

You can also enable Visitly Pass for a contactless returning visitor experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass

or set up facial recognition for an even faster return check-in: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings

Please reach out at support@visitly.io and we'll help you enable the right option for your setup.

See how Visitly improved
Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Automation and Tracking Make Visitor Management Easy!"
5/5
What do you like best about Visitly?

Automation and tracking makes easy for first time or return visitors Review collected by and hosted on G2.com.

What do you dislike about Visitly?

Not being able to prefill visitor information or send an invite to prefill. Review collected by and hosted on G2.com.

Response from V J of Visitly
Edit edit

Hi there, thank you for your review! We're glad Visitly's automation and tracking features have been making visitor management easier for your team.

Good news, you actually already have this. Visitly's Pre-Registration feature allows you to send invite links to visitors so they can fill in their information before they arrive. Here are two helpful resources to get started:

How to pre-register visitors: https://help.visitly.io/support/solutions/articles/151000180675-pre-register-visitors

Pre-registration notifications: https://help.visitly.io/support/solutions/articles/151000180679-pre-registration-notifications

Please write to us at support@visitly.io and we'll help you get it set up.

See how Visitly improved