Thank you for your review! We're glad Visitly has been making check-ins easy and keeping hosts notified when visitors arrive, especially for safety visibility across your locations.

Regarding admin-wide notifications, Visitly does support notifications that can be configured to alert you whenever a visitor signs in. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180685-notifications

On auto-reporting, our team is actively working on it and we appreciate you sharing that feedback. Please write to us at support@visitly.io if you need any help in the meantime.

Thank you for your review! We're glad Visitly was easy to configure and deploy without needing any support assistance.

Visitly supports color badge printing through our Advanced Badge Designer with compatible printers. Please reach out to us at support@visitly.io, and we'll be happy to help you assist you.

Hi Meghan, thank you for your review! We're glad Visitly has been easy to use and gives your office a professional first impression for visitors.

Regarding the two photo captures during sign-in, this can be streamlined by enabling facial recognition and disabling the photo capture option in your visitor type settings. Please write to us at support@visitly.io and we'll help you get it configured.

Hi Sierra, thank you for your review! We're glad Visitly has been helpful for guest tracking and safety, and that our support team and the setup experience have been positive for your team.

Regarding frequent guests having to retake their photo and re-enter their information, this can be resolved by enabling facial recognition and Visitly Pass, which allow returning visitors to be recognized automatically without having to go through the full sign-in flow again. Please write to us at support@visitly.io and we'll help you get it configured.

Hi Isaac, thank you for your review! We're glad the notification options and badge printing have been working well for your team.

Regarding the EntraID integration and Active Directory sync, these are available on the Enterprise plan. If upgrading is not an option right now, you can import users in bulk directly from the Users screen as an alternative.

You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk

Please write to us at support@visitly.io if you need any assistance.

Hi Debbie, thank you for your review! We're glad Visitly has been simplifying the check-in process and keeping residents informed when visitors arrive.

Regarding people bypassing the reception desk, this is a common challenge and there are configuration options within Visitly that can help enforce the check-in process more effectively. On the technical issues and staff training, we'd be happy to work through both with you. Please write to us at support@visitly.io and we'll set up some time to help your team get comfortable with the platform.

Hi Lisa, thank you for your review! We're glad Visitly has been helping your clients feel welcome and ensuring their practitioners are notified right away, even when no one is at the front desk.

Regarding pricing, we understand it's an important consideration and we'd love to make sure you're on the right plan for your needs. Please write to us at support@visitly.io and we'd be happy to review your account and explore the best options for you.

Hi Mark, thank you for your review! We're glad Visitly has been helping your team respond to visitors quickly and stay on top of CTPAT compliance and ID records.

Visitly does support Korean language and it can be enabled from your location settings. You can find the steps here: https://help.visitly.io/support/solutions/articles/151000209144-how-to-change-primary-language-additional-languages-in-visitly

Please write to us at support@visitly.io if you need any help getting it configured.

Hi Tiffany, thank you for sharing your experience. We're glad Visitly has helped your team keep track of every visitor entering the building.

Regarding the system going down, this is often resolved by making sure the iPad and the Visitly Kiosk app are on the latest version. Our team will be reaching out to you shortly to look into the system downtime and get it resolved.

Hi Angie, thank you for your review! We're glad implementation was smooth and that Visitly has become a reliable part of your daily operations.

Regarding annual document signing, Visitly allows you to set a validity period on each document template. Setting it to 365 days means returning visitors will not be asked to sign again until the following year.

You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180657-document-templates

If your current setup is not working as expected or you need help configuring this, please write to us at support@visitly.io and we'll take a closer look.