Ease of use and customizability. Love the support! Review collected by and hosted on G2.com.
How the printer faces the floor and prints a label on the floor with no catcher Review collected by and hosted on G2.com.
I like that I can send emergency alerts to all employees at once, without having to go out and find them individually to let them know. Review collected by and hosted on G2.com.
I wish it would let me see how many apprentices, journeymen, and foremen each company has, without me having to count them myself. Review collected by and hosted on G2.com.
I use Visitly for cGMP facility sign-ins, and I find that it makes tracking visitors seamless and trouble-free. I like that it's pretty much 'set it and forget it' from an IT perspective. If we're paying for a service, I expect it to be a service and not an overhead that I have to deal with. Also, the initial setup was super easy. Review collected by and hosted on G2.com.
Occasionally it signs out. Restarting the apps signs you back in, but if you try to reenter the facility code you have to actually re-sign in. Sessions last for months so I understand the difficulty, but it's frustrating that a receptionist may mess up the system. Review collected by and hosted on G2.com.
Hi Thomas, thank you for your review! We're glad Visitly has been a reliable, low-maintenance solution for your facility sign-ins.
Regarding the occasional sign-out, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. If the issue is related to the PIN, you can reset it by following the steps here: https://help.visitly.io/support/solutions/articles/151000180955-how-to-reset-your-visitly-pin.
If the issue persists, please write to us at support@visitly.io and we'll investigate further.
See how Visitly improved
I like how Visitly is very easy to use and user-friendly. It's great that it lists names, so I can just type in part of a person's name and it shows up, making it really easy to find who I'm looking for. I appreciate that it's simple to sign in and find the person you're visiting, especially on a tablet. It's nice to have the names readily available, allowing me to just click on the name of the person I'm visiting. Review collected by and hosted on G2.com.
I don’t dislike it. It’s very good. Review collected by and hosted on G2.com.
Thank you for your wonderful review! We're glad Visitly has been making it easy to find and sign in to see the person you're visiting. It's great to hear that the name search and tablet experience have been working so smoothly for you. If there is ever anything we can help with, please write to us at support@visitly.io.
Extremely versatile platform that allows our team to automate processes, simplify visitor management and meet compliance requirements. Additionally the Visitly team is extremely responsive and innovative. This is the best onboarding and support that I have experienced with a visitor management vendor and we value their ongoing partnership. Review collected by and hosted on G2.com.
I have never seen a downside ...fantastic team and product. Review collected by and hosted on G2.com.
Hi Brent, thank you so much for this wonderful review! It truly means a lot to hear that Visitly has been helping your team automate processes, meet compliance requirements, and strengthen your access control security.
We're also really glad the open API has been valuable for your workflows. Hearing that it has saved your team thousands of hours is exactly the kind of impact we strive for.
We value the partnership just as much and look forward to continuing to support your team. If there is ever anything we can help with, please don't hesitate to write to us at support@visitly.io.
we can place it in eye shot of incoming guests. we are able to customize it to our company branding. we removed our front desk so this has replaced it and it is helpful for delivery's especially during lunch when staff order in. it keeps visitors out of personal work spaced and keep them in our greeting area. Review collected by and hosted on G2.com.
It’s slightly limited in its functions, and adding employee contacts is time-consuming because it doesn’t access most of our files that would allow a mass export of data. Sometimes there’s a delay, or we don’t receive meeting or delivery messages on our phones. Review collected by and hosted on G2.com.
Thank you for your review! We're glad Visitly has been able to replace your front desk and keep visitor check-ins organized for your team.
Regarding adding employee contacts, we support integrations with staff directories like Azure EntraID, Okta, and more, which can eliminate the need to add contacts manually. We also support bulk import of employees directly from the Users screen.
You can follow the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk
Please write to us at support@visitly.io and we can check which options are available on your account and help you get set up.
See how Visitly improvedI like the use of the platform. Very easy to understand and implement. Review collected by and hosted on G2.com.
I'd say that the only downside is that I wish there was a function to like "save" people so not sure if that's on us or Visitly but if it could "save" people or profiles so they didn't have to like refill all information out that would be helpful! Review collected by and hosted on G2.com.
Hi Zoe, thank you for your feedback! We're glad Visitly has been easy to use for your food safety program.
Regarding saving visitor profiles, Visitly already supports this. Returning visitors can select "I am a returning visitor" and have their details auto-filled using email lookup. You can also enable Visitly Pass for a faster contactless return experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass or set up facial recognition: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings
Please reach out at support@visitly.io and we'll help you enable the right option.
See how Visitly improvedVisitly was easy to set up and accomplished everything we were looking to do. It provides an easy way to capture visitor information for internal purposes as well as required compliance with certifications. I also like how a text or an email is sent to the individual that has a visitor. This eliminates our need to have a receptionist or someone monitoring the door. Review collected by and hosted on G2.com.
I have no complaints about Visitly at this time. Review collected by and hosted on G2.com.
Hi Luke, thank you for your review! We're glad Visitly has been easy to set up and is helping you meet compliance requirements while eliminating the need for a receptionist.
It's great to hear that the host notification feature has been working well for your team. If there is ever anything we can do to improve your experience, please don't hesitate to write to us at support@visitly.io.
The visitor log is easy to access online Review collected by and hosted on G2.com.
It is extremely difficult to find printers that work with the platform. The printers they do support often disconnect from the app, forcing you to manually print badges for visitors. Review collected by and hosted on G2.com.
Thank you for your review! We're glad the visitor log has been easy to access online.
We're sorry to hear about the printer compatibility and disconnection issues. We understand how inconvenient it is when you have to print badges manually. Visitly supports Brother printers over both Bluetooth and Wi-Fi connections.
Please reach out to us at support@visitly.io with your printer model, roll type and connection method, and we'll be happy to help you.
Makes the place feel official. keep track of visitors well. Review collected by and hosted on G2.com.
The sign in process is confusing to many visitors, especially the part with QR code and some other requirements that need to use a smart phone. Review collected by and hosted on G2.com.