---
title: Visitly Reviews
meta_title: 'Visitly Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 101 reviews by the users' company size, role or industry
  to find out how Visitly works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 101
  scale: '5'
date_modified: '2026-08-12'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# Visitly Reviews
**Vendor:** Visitly  
**Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 101
## About Visitly
Visitly is the enterprise visitor security platform built for organizations that can&#39;t afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security &amp; Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency &amp; Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly&#39;s real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance &amp; Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo



## Visitly Pros & Cons
**What users like:**

- Users love the **easy integrations** with various platforms, streamlining their tracking and analytics processes effortlessly. (4 reviews)
- Users value the **helpful customer service** of Visitly, noting quick responses and effective support for their needs. (4 reviews)
- Users value the **easy implementation and customization** of Visitly, enhancing their overall experience with practical features. (2 reviews)
- Users find Visitly&#39;s **excellent access and integration** features highly beneficial for tracking and managing visits efficiently. (1 reviews)
- Users value the **business efficiency** of Visitly, benefiting from real-time tracking and quick customer support. (1 reviews)
- Customer Engagement (1 reviews)
- Users value the **amazing customer support** from Visitly, appreciating the quick and friendly responses to their queries. (1 reviews)
- Users find Visitly to be **easy to use and simple** , enhancing their visitor management experience significantly. (1 reviews)
- Users love the **intuitive and easy setup** of Visitly, making it user-friendly for presenting to visitors. (1 reviews)
- Efficiency (1 reviews)

**What users dislike:**

- Users are frustrated with the **poor interface design** , limiting functionality and access to essential features on mobile devices. (2 reviews)
- Users find the **implementation process complicated** , requiring multiple installations and extensive coordination with Visitly IT. (1 reviews)
- Users express concerns about **internet dependency** , particularly with the need for ID or face photos for verification. (1 reviews)
- Users are disappointed with the **limited features** available on the mobile interface, restricting accessibility and usability. (1 reviews)
- Users are frustrated by the **limited compatibility** of Visitly, as it only supports Apple devices, excluding Windows users. (1 reviews)
- Poor Integration (1 reviews)
- Users express concerns about **privacy issues** related to providing ID or facial photos for Visitly. (1 reviews)

## Visitly Reviews
  ### 1. Intuitive and Easy to Use—No Training Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dylan K. | Cybersecurity Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2026

**What do you like best about Visitly?**

I like that it is intuitive. It is pretty easy for visitors to use it with no formal training or knowledge beforehand

**What do you dislike about Visitly?**

I dislike the retention policy. I wish that you could store data in there for longer. At least 120 days, and be given the option to archive or upload to a cloud for storage of logs. Or maybe exporting as well

**What problems is Visitly solving and how is that benefiting you?**

For SOC 2 compliance, we need an indepth log of all vistors who are trying to access restricted areas. This makes it a lot easier than pen and paper.

  ### 2. NEEDS TO BE EVEN MORE SIMPLE

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kaitlyn S. | Accounting Assistance, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about Visitly?**

It is fairly easy to use for me. I use it almost everyday, and i have not had many issues.

**What do you dislike about Visitly?**

It is not 100% user friendly. A lot of older folks get frustrated using it. I usually have to stand by and help them or do it for them. It was fairly expensive to get going and to maintain. Also I liked the idea of using your email to sign it but people really do not use it.

**What problems is Visitly solving and how is that benefiting you?**

Helps us fulfill the CMMC guidelines

**Official Response from V J:**

> Hi Kaitlyn, thank you for your review! We're glad Visitly has been helping your team fulfill CMMC guidelines.

Regarding older visitors finding the sign-in process difficult, we understand this can be a challenge. Enabling facial recognition, using Visitly Pass and the One-tap sign-in can significantly simplify the experience for returning visitors so they don't have to go through the full sign-in flow each time. Please write to us at support@visitly.io and we'll help you find the right configuration for your visitors.

  ### 3. Employee & Visitor Tracking with Visitly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyler S. | Warehouse Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Visitly?**

Fact that it tracks employees & visitors easily. User friendly and easy to use. We use this app solely for emergency situations where we need to take attendance and knowing his is in or out of the building is extremely important.

If I were to rate the app as of right now it would be a 7/10 and mainly because of the lack of response when it came down to investigating why we ran into so many issues with the attendance.

**What do you dislike about Visitly?**

Ran into issues when running a fire evacuation drill, we followed up by reaching out to Visitly support and it felt like a long process, and nothing was really shared as to why we had so many issues with running through the attendance on the app. We pay quite a bit for this app and for the app to basically fail in the event of an emergency was not good to see but also to not receive any information as to why this happened was a bit frustrating. I plan to test this again very soon just to see if the issues we ran into were resolved or if they continue to happen.

**What problems is Visitly solving and how is that benefiting you?**

See above response.

**Official Response from V J:**

> Hi Kyler, thank you for sharing your experience. We're glad Visitly has been helping your team track who is in and out of the building, especially for emergency situations like fire drills where accurate attendance is critical.
 
We sincerely apologize for the issues you experienced during the evacuation drill and for the lack of clear communication from our support team during that process. That is not the standard we hold ourselves to. We would like to investigate what happened and make sure it does not occur again. Please write to us at support@visitly.io and we will prioritize a thorough review of the incident with you.

  ### 4. Handy “All Visitors” Tab for Finding Guests by Date, but Too Much Side Scrolling

**Rating:** 3.5/5.0 stars

**Reviewed by:** Francesca I. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2026

**What do you like best about Visitly?**

I like the “All Visitors” tab. Sometimes guests come in and we have to remember when they visited, so it’s really easy to go back later and find them by date.

**What do you dislike about Visitly?**

I have to scroll side to side to see the full visitor log information.

**What problems is Visitly solving and how is that benefiting you?**

It helps solve communication issues between our team and customers. It alerts them when their visitors arrive.

**Official Response from V J:**

> Hi Francesca, thank you for your review! We're glad the All Visitors tab has been helpful for finding guests by date and keeping communication between your team and customers smooth.

With our new UI, you no longer need to scroll across the page. Simply switch to the new version to access everything more easily. If you need any help, feel free to contact our support team at support@visitly.io.

  ### 5. Streamlines Check-Ins but Needs Faster Sign-In Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tonya E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Visitly?**

I love that Visitly sends an email alert if someone is here to visit or meet with me. Participants can click my name, and it automatically sends me an email, which makes it easier since I'm usually working at my desk. This feature keeps the admin from having to get up and find me or call me.

**What do you dislike about Visitly?**

I think it takes too long to sign in. I wish there was a way that returning visitors could select their name and be signed in. Instead you still have to put in a bunch of information. So I wish it was just like you clicked your name, and it already had everything. You chose why you're there, and that will be it. I wish the sign in process was a little bit easier for returning visitors.

**What problems is Visitly solving and how is that benefiting you?**

I use Visitly for visitor and staff sign-in to track who is in the building for safety. It emails me automatically when someone is here to see me, which saves time and keeps workflows smooth without needing admin intervention.

**Official Response from V J:**

> Hi Tonya, thank you for your review! We're glad Visitly has been keeping you notified when visitors arrive and saving you from having to leave your desk.

Regarding a faster sign-in experience for returning visitors, enabling facial recognition allows returning visitors to be recognized automatically without having to re-enter their information. You can also enable Visitly Pass, which makes the return check-in even quicker. 

We also want you to know that our team is actively working on making the returning visitor experience even better. Please write to us at support@visitly.io and we'll help you get set up.

  ### 6. Visitly’s Email Alerts Keep Me Informed About On-Site Visitors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pete R. | Locksmith, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Visitly?**

It sends me emails to let me know who is on site and what keys and passes they have.

**What do you dislike about Visitly?**

There is nothing I dislike about Visitly.

**What problems is Visitly solving and how is that benefiting you?**

The main problem Visitly solves for us is having staff forget to log keys and passes and who signed them out.

**Official Response from V J:**

> Hi Pete, thank you for your review! We're glad Visitly has been solving the problem of staff forgetting to log keys and passes, and keeping your team informed about who is on site. If there is ever anything we can help with, please write to us at support@visitly.io.

  ### 7. Quick and Simple Visitor Alerts with Minor Delays

**Rating:** 4.0/5.0 stars

**Reviewed by:** David P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2026

**What do you like best about Visitly?**

I like that Visitly is very quick and simple to use when it works well. It's not overloaded with options or unnecessary features, which makes it easy to get quick notifications. The integration with Microsoft Outlook is seamless, allowing me to be promptly notified when my clients are present in the lobby.

**What do you dislike about Visitly?**

Occasionally, Visitly did not inform me at all when my clients were in the lobby. There were instances, maybe three or four times over the last year and a half, where there was a delay, and notifications arrived over twenty-four hours later. I'm not sure if that's due to Visitly's issues or other factors like AWS servers or Outlook, causing a delay. It does get inconvenient when relying on this software.

**What problems is Visitly solving and how is that benefiting you?**

I use Visitly to quickly notify me via email when clients arrive in the lobby, usually within thirty seconds of signing in.

**Official Response from V J:**

> Hi David, thank you for your review! We're glad Visitly has been helping you stay on top of client arrivals quickly and that the Microsoft Outlook integration has been working well.

Regarding the occasional notification delays, please make sure the Visitly app is updated to the latest version as this usually resolves such issues. You can also set up SMS or Slack notifications as additional channels to make sure you never miss an alert. Please write to us at support@visitly.io with details on the delays and we'll investigate further.

  ### 8. Effortless Visitor Tracking with Minimal IT Hassle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Visitly?**

I use Visitly for cGMP facility sign-ins, and I find that it makes tracking visitors seamless and trouble-free. I like that it's pretty much 'set it and forget it' from an IT perspective. If we're paying for a service, I expect it to be a service and not an overhead that I have to deal with. Also, the initial setup was super easy.

**What do you dislike about Visitly?**

Occasionally it signs out. Restarting the apps signs you back in, but if you try to reenter the facility code you have to actually re-sign in. Sessions last for months so I understand the difficulty, but it's frustrating that a receptionist may mess up the system.

**What problems is Visitly solving and how is that benefiting you?**

I use Visitly for cGMP facility sign-ins. It makes tracking visitors seamless and trouble-free, operating pretty much as a set-it-and-forget-it service with minimal IT involvement.

**Official Response from V J:**

> Hi Thomas, thank you for your review! We're glad Visitly has been a reliable, low-maintenance solution for your facility sign-ins.

Regarding the occasional sign-out, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. If the issue is related to the PIN, you can reset it by following the steps here: https://help.visitly.io/support/solutions/articles/151000180955-how-to-reset-your-visitly-pin.

If the issue persists, please write to us at support@visitly.io and we'll investigate further.

  ### 9. Official Feel and Solid Visitor Tracking, but QR Code Sign-In Confuses Some

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2026

**What do you like best about Visitly?**

Makes the place feel official. keep track of visitors well.

**What do you dislike about Visitly?**

The sign in process is confusing to many visitors, especially the part with QR code and some other requirements that need to use a smart phone.

**What problems is Visitly solving and how is that benefiting you?**

Keep record of the faces that came through the door.

**Official Response from V J:**

> Thank you for your review! We're glad Visitly has been giving your space a more professional feel and helping you keep track of visitors.

Please write to us at support@visitly.io, and we’ll be happy to help you with the QR code functionality or using a smartphone to check in.

  ### 10. Easy Visitor Management with Room for Streamlining

**Rating:** 4.0/5.0 stars

**Reviewed by:** Meghan J. | Vice President of Business Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Visitly?**

I like that Visitly is easy to use and aligns well with our tech company's high-tech brand. It provides a nice, easy service right when visitors walk through the door, making it feel professional when they come in.

**What do you dislike about Visitly?**

There's a couple redundant features. Maybe just one. If somebody signs in the first time, they have to take a picture, and then they have to take another picture again after that. Would be nice if there was just a single picture that they had to take.

**What problems is Visitly solving and how is that benefiting you?**

Visitly solves security problems by letting us know who is visiting our office.

**Official Response from V J:**

> Hi Meghan, thank you for your review! We're glad Visitly has been easy to use and gives your office a professional first impression for visitors.

Regarding the two photo captures during sign-in, this can be streamlined by enabling facial recognition and disabling the photo capture option in your visitor type settings. Please write to us at support@visitly.io and we'll help you get it configured.

  ### 11. Great Notifications and Badge Printing, but Some Gaps Remain

**Rating:** 3.5/5.0 stars

**Reviewed by:** Isaac C. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Visitly?**

I like the notification options, as well as the badge printing options.

**What do you dislike about Visitly?**

I don’t like that the Entra ID integration is only available in the Enterprise plan. You can use a tool to sync with Active Directory, but the process isn’t very straightforward.

**What problems is Visitly solving and how is that benefiting you?**

We don’t allow public access to our offices, so this helps visitors connect with the person they need inside. They can register, print a badge, and notify the internal contact via email in just a few steps. It’s also useful for audit purposes, depending on your site’s security requirements.

**Official Response from V J:**

> Hi Isaac, thank you for your review! We're glad the notification options and badge printing have been working well for your team.

Regarding the EntraID integration and Active Directory sync, these are available on the Enterprise plan. If upgrading is not an option right now, you can import users in bulk directly from the Users screen as an alternative. 

You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180527-import-users-hosts-in-bulk

Please write to us at support@visitly.io if you need any assistance.

  ### 12. Effective Check-In Solution with Some Bypass Challenges

**Rating:** 4.0/5.0 stars

**Reviewed by:** Debbie B. | Retired, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2026

**What do you like best about Visitly?**

I like that Visitly simplifies the check-in process and lets residents know that there are visitors waiting. The tablet at the front deskis very easy to use. Overall, it's a simple but effective system.

**What do you dislike about Visitly?**

People often bypass the reception desk, which makes the check-in process not work well sometimes. Also, there were technical problems and challenges, especially in training the staff to use the software.

**What problems is Visitly solving and how is that benefiting you?**

Visitly simplifies the check-in process and lets residents know that there are visitors waiting, making it an effective system.

**Official Response from V J:**

> Hi Debbie, thank you for your review! We're glad Visitly has been simplifying the check-in process and keeping residents informed when visitors arrive.

Regarding people bypassing the reception desk, this is a common challenge and there are configuration options within Visitly that can help enforce the check-in process more effectively. On the technical issues and staff training, we'd be happy to work through both with you. Please write to us at support@visitly.io and we'll set up some time to help your team get comfortable with the platform.

  ### 13. Easy to Implement and Use Every Day

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angie T. | Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2026

**What do you like best about Visitly?**

The overall structure is easy to use.  We were able to implement fairly easy and are able to use it every day without issue.

**What do you dislike about Visitly?**

Not as easy to use with documents that need to be signed annually.

**What problems is Visitly solving and how is that benefiting you?**

We know who is in the building and when.

**Official Response from V J:**

> Hi Angie, thank you for your review! We're glad implementation was smooth and that Visitly has become a reliable part of your daily operations.
Regarding annual document signing, Visitly allows you to set a validity period on each document template. Setting it to 365 days means returning visitors will not be asked to sign again until the following year. 
You can find the steps here: https://help.visitly.io/support/solutions/articles/151000180657-document-templates

If your current setup is not working as expected or you need help configuring this, please write to us at support@visitly.io and we'll take a closer look.

  ### 14. Pre-Registers Visitors, Needs Better Security Coordination

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shin Hyun S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Visitly?**

I like the preregister feature of Visitly. It helps us register the visitors before they come to the plant. I also appreciate the notification feature on the visitor, which is quite useful. The initial setup of Visitly was easy.

**What do you dislike about Visitly?**

I find it frustrating that even after registering the visitor through Visitly, the security guard asks the same questions again, leading to double work.

**What problems is Visitly solving and how is that benefiting you?**

Visitly helps pre-register visitors, avoiding double work of answering the same questions with security. The notifications on visitor arrivals are valuable.

**Official Response from V J:**

> Hi Shin Hyun, thank you for your review! We're glad pre-registration and visitor notifications have been valuable at your facility.
 
Regarding the security guard asking repeated questions, if a visitor is pre-registered, the security team should be receiving a notification with the visitor's details already filled in, which eliminates the need to ask again. This may be a matter of reviewing how pre-registration notifications are configured. Here is a helpful article: https://help.visitly.io/support/solutions/articles/151000180679-pre-registration-notifications
 
Please reach out to us at support@visitly.io and we'll review the configuration with you.

  ### 15. Great Software for tracking visitors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie M. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Visitly?**

It tracks visitors and collects NDA's for us. It quickly alerst us to visitors.

**What do you dislike about Visitly?**

Horrible directions on set up and hard to get customer support for answers.

**What problems is Visitly solving and how is that benefiting you?**

It logs all visitors and collects the NDA from them. Quickly alerts us to customers.

**Official Response from V J:**

> Hi Melanie, thank you for your review! We're glad Visitly has been helping you track visitors and collect NDAs efficiently.
We're sorry to hear the setup directions were unclear and that getting support was difficult. That is not the experience we want for you. We're glad our support team was able to connect with you and get everything resolved. If you ever need any further assistance, please don't hesitate to write to us at support@visitly.io.

  ### 16. Budget-Friendly with Easy Setup and Simple Dashboard

**Rating:** 3.5/5.0 stars

**Reviewed by:** Logan G. | Powerlifting Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Visitly?**

I use Visitly for signing in visitors easily. I like the cost of Visitly. I find the dashboard easy to navigate and it makes it easy to keep things updated. The initial setup was very easy.

**What do you dislike about Visitly?**

There are not many features for automation.

**What problems is Visitly solving and how is that benefiting you?**

Visitly helps me sign in visitors easily, and I like its cost. The dashboard is easy to navigate and keeps things updated.

**Official Response from V J:**

> Hi Logan, thank you for your review! We're glad the dashboard, setup, and pricing have been working well for you.
 
On automation, Visitly already includes several features you may not have explored yet, including automatic host notifications, pre-registration workflows, recurring visitor recognition, and Webhooks and APIs for more custom automations. Please write to us at support@visitly.io and we'd be happy to walk you through what's available and what would be most useful for your workflow.

  ### 17. Easy way to remember vendors names/faces

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2026

**What do you like best about Visitly?**

It is very convenient to have an actual physical reminder of who is coming to visit you, it helps me not forget names/faces.

**What do you dislike about Visitly?**

I wish the software was more user friendly on the users end.  I have had people call me as they could not get the program to work correctly.

**What problems is Visitly solving and how is that benefiting you?**

It is clearing up my mental bandwidth as I do not have to remind myself of visitors or have random numbers call me when they are in the lobby.

**Official Response from V J:**

> Thank you for your review! We're glad Visitly has been helping you keep track of vendors and stay on top of who is coming in.
Regarding visitors having trouble getting the program to work, we'd like to look into this for you. This may be something we can resolve with a quick configuration adjustment or by walking you through visitors sign-in flow. Please write to us at support@visitly.io with more details and we'll get it sorted.

  ### 18. Simple, User-Friendly, Makes Check-In Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Visitly?**

It was easy to set up. It's simple and user-friendly. We like that it prints stickers, so we can easily identify visitors. The support team was fairly responsive when we submitted a support ticket.

**What do you dislike about Visitly?**

Returning visitors are only searchable by telephone number and we don't want to ask for people's numbers. It would be great if people were searchable by name.

**What problems is Visitly solving and how is that benefiting you?**

Digitizing our sign-in process and helping us identify guests which adds a layer of security to our home.

**Official Response from V J:**

> Hi there, thank you for your review! We're glad setup was smooth and that visitor stickers are helping with identification.
 
Regarding searching for returning visitors without asking for a phone number, Visitly actually supports a few options. Visitors can select "I am a returning visitor" and look themselves up by email. 
You can also enable Visitly Pass for a contactless returning visitor experience: https://help.visitly.io/support/solutions/articles/151000180673-visitly-pass
or set up facial recognition for an even faster return check-in: https://help.visitly.io/support/solutions/articles/151000180540-managing-locations-settings
 
Please reach out at support@visitly.io and we'll help you enable the right option for your setup.

  ### 19. Quick, Simple, and Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martin M. | Survey Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Visitly?**

Quick and simple to use.  No complicated login/procedure

**What do you dislike about Visitly?**

Running on a tablet and software sometimes locks up, not easy for visiter to reset

**What problems is Visitly solving and how is that benefiting you?**

Visitors can sign in and contact host without stopping workshop staff from working

**Official Response from V J:**

> Hi Martin, thank you for your review! We're glad Visitly has been keeping your workshop running smoothly while visitors sign themselves in.
 
Regarding the tablet locking up, this is usually resolved by making sure both the iPad and the Visitly Kiosk app are updated to the latest version. Please write to us at support@visitly.io and we'll confirm your setup is on the latest version and get it running smoothly.

  ### 20. Strong On-Site Accountability and Control

**Rating:** 4.0/5.0 stars

**Reviewed by:** juan h. | EHS Asst. Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Visitly?**

Accountability - Control of non-Mobis personnel on the site

**What do you dislike about Visitly?**

Ability for visitors to sign-in, not here for me.

**What problems is Visitly solving and how is that benefiting you?**

Have not used enough to make a determination

**Official Response from V J:**

> Hi Juan, thank you for your review! We're glad Visitly has been helping with accountability and control of non-Mobis personnel on site.

Regarding visitor sign-in, Visitly does support a fully customizable visitor sign-in flow that can be tailored to your specific needs. Please write to us at support@visitly.io and we'd be happy to walk you through what's available and help you get the most out of the platform.

  ### 21. Easy implementation for checking in visitors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Visitly?**

Visitly was easy to implement on our iPad. The integration specialist was communicative and helpful.

**What do you dislike about Visitly?**

The Slack notifications could benefit from better design and layout. It looks like simple coded lines of text.

**What problems is Visitly solving and how is that benefiting you?**

Visitly quickly ensures that our visitors are logged in appropriately and the corresponding host(s) is notified. It is also more cost-effective than other competitor systems.

**Official Response from V J:**

> Hi there, thank you for your review! We're glad the implementation was smooth and that our integration specialist was helpful throughout the process.

Regarding Slack notifications, improving the design and layout is something that has been on our product team's radar. We appreciate you flagging it as it helps us prioritize. If you have specific thoughts on what would make it more useful, please share them with us at support@visitly.io.

  ### 22. Highly Customizable Platform, but Slow Badge Printing Setup

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about Visitly?**

I like the customization of the platform and how simple it is to make changes to our specific uses.

**What do you dislike about Visitly?**

The software to the printer connection can be slow when printing badges. It takes time to type all the info in.

**What problems is Visitly solving and how is that benefiting you?**

It is our visitor sign-in system that allows for us to not have a direct receptionist.

**Official Response from V J:**

> Hi there, thank you for your review! We're glad the customization options have been working well for your team.
 
Regarding slow badge printing, this is usually related to the printer connection and the amount of information being captured during sign-in. You can reduce sign-in time by limiting the fields captured or by setting up pre-registration so visitor details are already in the system before they arrive. Please write to us at support@visitly.io and we'll help you optimize your setup.

  ### 23. Easy to use and track with simple UI.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ravi P. | Technical Business Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2025

**What do you like best about Visitly?**

Simple to use & a nice simple UI with clean dashboard details

**What do you dislike about Visitly?**

Visitly can do better with the Dashboard.

**What problems is Visitly solving and how is that benefiting you?**

Managing multiple location, visitors & users using one simple application

  ### 24. Pretty UI for Patients

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adrian Ann C. | Clinical Research Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2024

**What do you like best about Visitly?**

Easy to check people in and is very visually appealing.

**What do you dislike about Visitly?**

Very complicated implimentation process when integrating with MS Teams. Required many different installations and conversations between my and Visitly IT.

**What problems is Visitly solving and how is that benefiting you?**

Visitly is helping to keep our providers in their rooms so they don't have to track down their patients when they arrive.

  ### 25. Difficult Sign Up and Sending Report.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Susan I. | Chief Project Officer (CPO), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Visitly?**

The main strength of Visitly is that its design and navigation are intuitive and do not require any special knowledge or training for the user. Customer registrcomes unotorously, as it takes only few clicks to process their admission. It also automatically eliminates the challenge of handling paper-based sign-in sheets. It is simple form, having advantage that it is easy both for our personnel and guests.

**What do you dislike about Visitly?**

When it comes to Visibly's reporting function, only the basics descriptions are conveyed. To be honest, I'm unable to see patterns in the pace at which visitors come in or analyze the data of different departments. Knowing that there is not the information needed to measure the program’s success and pinpoint possible improvements, it is difficult to compare the effectiveness of the program to other programs.

**What problems is Visitly solving and how is that benefiting you?**

Visitly has simplified our visitor sign-in method, our staff is not scanning the visitor and hence has spare time, and a standardize visitor sign-in has been created. Thus, a more professional environment for our facility has been achieved. This app not only contributes to the management and saving but also it eases our head and gives us a sense of security because of our record of who enters and leaves our building.

  ### 26. Relaiable Software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Leandro A. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2024

**What do you like best about Visitly?**

the easy and simple interface for the ipad user

**What do you dislike about Visitly?**

The back end interface to admin my account

**What problems is Visitly solving and how is that benefiting you?**

track who was at my business

  ### 27. Visitly works but it's not perfect.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about Visitly?**

It works, it's not to difficult to setup.

**What do you dislike about Visitly?**

They charge you extra to send text alerts.

**What problems is Visitly solving and how is that benefiting you?**

It keeps the clients from waiting unnecessarily when they arrive for their visit.

  ### 28. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eileen L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Visitly?**

Intuitive interface for guest check in and easy back end to keep track of guests.

**What do you dislike about Visitly?**

The interface changed and I like the old version better!

**What problems is Visitly solving and how is that benefiting you?**

We adopted Visitly when COVID hit and it was a great way to have anyone coming into our space review and sign our COVID guidelines. Now, we use it as a way to track visitors.

  ### 29. Visitly has been great for what we need it for

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bannon G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Visitly?**

Visitly is simple and easy to use. It has been great to have at our front desk when visitors come to the office. It helps us keep track of visitors too.

**What do you dislike about Visitly?**

Nothing in particular comes to mind. We just need it for its basic uses.

**What problems is Visitly solving and how is that benefiting you?**

We have to have a feature such as this in order to stay compliant with office standards and rules. It helps us keep track of who comes to vist and lets us know when someone is here and there is no one at the front desk.



- [View Visitly pricing details and edition comparison](https://www.g2.com/products/visitly/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A17%3A08+-0500&secure%5Bsession_id%5D=54fb35f4-217a-44ba-9466-d60cb0cec506&secure%5Btoken%5D=58c0eb8b5db5dc95baac9e5aaa61b8db8e945888f9aa6dcc1924950543292777&format=llm_user)
## Visitly Integrations
  - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)
  - [Brivo](https://www.g2.com/products/brivo/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [InformaCast](https://www.g2.com/products/informacast/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Visitly Features
**Platform Basics**
- Visitor Check-In
- Mail Management
- Visitor Database
- Reports & Analytics
- Blacklist Screenings
- Badge Issuance
- Automation
- Workflow Management
- Document Management
- Registration Management
- Contact Management
- Compliance Management
- Parking Management
- Badge Management
- Email Management
- Access Management

**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Platform Data**
- Automation
- Analytics
- Visitor Logs
- Dashboard

**Platform Interoperability**
- Notifications
- Hardware
- Emergency Notification

**Platform Additional Functionality**
- Integration

**Additional Functionality - Visitor Management**
- NDA & Contract Signing
- Integrations with Relevant Software
- Hardware Integration
- Multi-lingual Support
- Generative AI
- Employee Directory
- Security Gate Access Control
- Biometric Recognition
- Access Controls/Permissions
- ID Scanning
- Customizable Forms
- SMS Messaging
- Pre-Registration
- Time Tracking
- Reporting & Statistics
- Facial Recognition
- Multi-Language
- Digital Signature
- Authentication
- Visitor Tracking
- Multi-Location
- Mobile Access
- Watch List
- Photo Capture
- Wireless Internet Access Control
- AI Copilot
- User Profiles

**Agentic AI - Visitor Management**
- Decision Making

## Top Visitly Alternatives
  - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (427 reviews)
  - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews)
  - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)

