--- title: Visitly Reviews meta_title: 'Visitly Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 102 reviews by the users' company size, role or industry to find out how Visitly works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 102 scale: '5' date_modified: '2026-08-12' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Visitly Reviews **Vendor:** Visitly **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 102 ## About Visitly Visitly is the enterprise visitor security platform built for organizations that can't afford gaps in compliance, identity, or site control. SOC 2 Type II certified. ISO 27001 certified. ITAR and C-TPAT audit-ready. GDPR, CCPA, and HIPAA-ready. Trusted by security leaders at SentinelOne, Firework, Tia Health, Delta Airlines, Alstom Transport, United Renewable Energy — deployed across 1300+ organizations in 40+ countries, in days not months, at a fraction of the cost of legacy VMS platforms. Security & Watchlist Screening Stop threats before they enter. Visitly runs real-time watchlist screening, Sex Offender Registry checks, and Smart ID Validation against government-issued IDs — with facial recognition watchlists and off-hours access controls. Hosts approve or deny entry in real time. Every entry decision is audit-logged, timestamped, and exportable — so your security posture is always defensible. Emergency & Evacuation Management Know exactly who is on site — at every location — when it matters most. Visitly's real-time evacuation tools provide accurate headcounts across all facilities instantly, reducing risk and keeping your organization prepared for any emergency. Compliance & Audit Readiness Pass audits with zero manual effort. Every visitor interaction generates a complete, exportable audit log. ITAR and C-TPAT audit trail support for defense and regulated facilities. Data retention controls auto-purge records to meet regulatory requirements. SOC 2 Type II certified. ISO 27001 certified. GDPR, CCPA, and HIPAA-ready. Visitor Management Enforce consistent security protocols at every entry point. Customizable check-in flows, contactless QR code sign-in, facial recognition for returning visitors, digital NDA and document signing, automatic badge printing, and pre-registration for groups up to 200. Hosts are notified instantly via Slack, Microsoft Teams, Google Chat, or Webex. Contractor Management Centralize contractor and vendor oversight across every facility. Contractors follow custom compliance flows with document capture, approval tracking, and automated recordkeeping. Maintain a complete, audit-ready record of every contractor, document, and approval — across every facility, at all times. Multi-Location Management One dashboard. Every location. Manage check-in flows, branding, security rules, and device settings across 1 site or 500+ from a centralized portal. Consistent security protocols and watchlist rules enforced automatically across every location — no manual coordination required. Role-based access ensures the right people have the right controls globally. Most multi-site deployments complete in under two weeks. Integrations API-first architecture with SCIM provisioning, SAML2 SSO, and role-based access controls — no manual directory management, no shadow IT. Okta, Microsoft Entra ID, OneLogin, and Google Workspace for identity. Slack, Microsoft Teams, Google Chat, and Webex for host notifications. Cisco Meraki and Arista Networks for guest WiFi. Webhooks and API for custom integrations with any system. More than 60 integrations. See the full list at visitly.io/integrations. Built for security teams, facility directors, and IT leaders who manage complexity at scale. Schedule your demo at visitly.io/schedule-demo ## Visitly Pros & Cons **What users like:** - Users love the **easy integrations** with various platforms, streamlining their tracking and analytics processes effortlessly. (4 reviews) - Users value the **helpful customer service** of Visitly, noting quick responses and effective support for their needs. (4 reviews) - Users value the **easy implementation and customization** of Visitly, enhancing their overall experience with practical features. (2 reviews) - Users find Visitly's **excellent access and integration** features highly beneficial for tracking and managing visits efficiently. (1 reviews) - Users value the **business efficiency** of Visitly, benefiting from real-time tracking and quick customer support. (1 reviews) - Customer Engagement (1 reviews) - Users value the **amazing customer support** from Visitly, appreciating the quick and friendly responses to their queries. (1 reviews) - Users find Visitly to be **easy to use and simple** , enhancing their visitor management experience significantly. (1 reviews) - Users love the **intuitive and easy setup** of Visitly, making it user-friendly for presenting to visitors. (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users are frustrated with the **poor interface design** , limiting functionality and access to essential features on mobile devices. (2 reviews) - Users find the **implementation process complicated** , requiring multiple installations and extensive coordination with Visitly IT. (1 reviews) - Users express concerns about **internet dependency** , particularly with the need for ID or face photos for verification. (1 reviews) - Users are disappointed with the **limited features** available on the mobile interface, restricting accessibility and usability. (1 reviews) - Users are frustrated by the **limited compatibility** of Visitly, as it only supports Apple devices, excluding Windows users. (1 reviews) - Poor Integration (1 reviews) - Users express concerns about **privacy issues** related to providing ID or facial photos for Visitly. (1 reviews) ## Visitly Reviews ### 1. Great Concept, But Constant Printer Issues and Time-Consuming Troubleshooting **Rating:** 3.0/5.0 stars **Reviewed by:** Bruce A. | Director of Sales & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** The idea is great, and I like that I can track who is in the building and print badges. However, the printer stops working every so often, and it takes a ton of troubleshooting to get it going again. One time it was down for two weeks; I tried *EVERYTHING* multiple times, and I’m a pretty techie person. When I reached out to tech support, it was really frustrating to be told to do all the same steps I had just explained I’d already tried. Even after that, it still didn’t work for a few more days. Then Visitly finally pushed an update and it started working again. I’ve wasted so much time troubleshooting this system that it’s hard to say good things about it. **What do you dislike about Visitly?** the printer stops working constantly and i spend alot of time fixing it regularly **What problems is Visitly solving and how is that benefiting you?** badges and visitor management ### 2. Promising Features with Stability Concerns **Rating:** 3.0/5.0 stars **Reviewed by:** M. Walna R. | Infection Prevention and Control Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Visitly?** I use Visitly for the visitor signing process, which is mandatory. Visitly helps solve the problem of paper tracking and the lack of contact information. It's great that Visitly includes contact information while respecting privacy, something our visitors used to avoid sharing. I really like that I don't have to contact visitors to see if they've provided contact information—it's just already there. The facial recognition feature is really useful, especially for elderly visitors who aren't familiar with maneuvering an iPad; it simplifies things so much since they don't have to retype their information. This feature has been very successful at our facility. The initial setup of Visitly was easy with the right resources and support, allowing a smooth transition. **What do you dislike about Visitly?** It freezes once in a while. For example, right this minute, I was just downstairs trying to figure it out how to force restart it and not having it frozen anymore. And this has been an ongoing issue, and I have issued tickets regarding that. I was directed to update the application with the new update, which was done, yet it is still freezing. Because of that, we have to go back to the paper signing process with the visitors, which is really not in compliance. This creates a gap where if the Ministry of Long Term Care comes, we may be in trouble because of that. The iPad is freezing all the time. Because it's freezing, we have to go back to the old process, which is not in compliance. It's not easy to force restart the machine, the iPad. IT always has to be involved and try to do something on their end that takes time. We have to issue tickets. So because of that, I would be skeptical a little bit to recommend it to someone else. **What problems is Visitly solving and how is that benefiting you?** Visitly solves paper tracking issues and ensures easy contact tracing, essential for infection control. It includes contact information while addressing privacy concerns. The facial recognition feature helps elderly visitors, minimizing the need to retype information. **Official Response from V J:** > Hi M. Walna, thank you for your detailed review! We're glad that facial recognition has been making a real difference for your elderly visitors and that Visitly has been helping with contact tracing and infection control compliance. We sincerely apologize for the iPad freezing issues you've been experiencing. This is not the experience we want for you and we take it very seriously. Our team will reach to you shortly with the right steps to fix this issue. Thank you for your patience and we look forward to making this right for you. ### 3. Streamlined Crew Sign-Ins, But Lacks the Personal Touch of Paper **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2026 **What do you like best about Visitly?** It streamlines the signing in process on an active jobsite of 50 plus crew members **What do you dislike about Visitly?** I don't have the ability to match names to faces and it loses the personal aspect of old school sign in on paper **What problems is Visitly solving and how is that benefiting you?** Time wasted on everyone getting in line and physically signing in everyday ### 4. Fast When It Works, But System Downtime Gets in the Way **Rating:** 2.5/5.0 stars **Reviewed by:** Tiffany M. | School Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2026 **What do you like best about Visitly?** How quickly we know about who is visiting the building and also how we can track visitors. **What do you dislike about Visitly?** Often the system goes own and needs some type of repair. **What problems is Visitly solving and how is that benefiting you?** Prior to Visitly we may have missed who came into the building. Visitly helps us to easily track every visitor. **Official Response from V J:** > Hi Tiffany, thank you for sharing your experience. We're glad Visitly has helped your team keep track of every visitor entering the building. Regarding the system going down, this is often resolved by making sure the iPad and the Visitly Kiosk app are on the latest version. Our team will be reaching out to you shortly to look into the system downtime and get it resolved. ### 5. Nice concept, lacking some features. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Visitly?** Face recognition, contactless sign in, price. **What do you dislike about Visitly?** No option for contactless sign out, delivery option only goes to one user. tech support is not very responsive. **What problems is Visitly solving and how is that benefiting you?** We no longer need a paper sign in sheet. It will be more efficient in an emergency. **Official Response from Luv Bedi:** > Thank you for your review and feedback. I would like to share some information on the features you mentioned above. We do have contactless sign out option and also multiple users can get notified on Delivery notifications. Please reach out to our support team and they can share the steps you can follow to set that up. Regarding the support team responsiveness, we are making continuous improvements in our support process to respond to customer questions and requests. I hope we will be able to meet your expectations going forward. - [View Visitly pricing details and edition comparison](https://www.g2.com/products/visitly/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A36%3A05+-0500&secure%5Bsession_id%5D=02a1d4c6-e9eb-4d15-a411-97e408d90b69&secure%5Btoken%5D=88ae23f66a2cd187daf7bef8e56fc3980d41ade936301de62e1d99caa0b23274&format=llm_user) ## Visitly Integrations - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Visitly Features **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation - Workflow Management - Document Management - Registration Management - Contact Management - Compliance Management - Parking Management - Badge Management - Email Management - Access Management **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Platform Interoperability** - Notifications - Hardware - Emergency Notification **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support - Generative AI - Employee Directory - Security Gate Access Control - Biometric Recognition - Access Controls/Permissions - ID Scanning - Customizable Forms - SMS Messaging - Pre-Registration - Time Tracking - Reporting & Statistics - Facial Recognition - Multi-Language - Digital Signature - Authentication - Visitor Tracking - Multi-Location - Mobile Access - Watch List - Photo Capture - Wireless Internet Access Control - AI Copilot - User Profiles **Agentic AI - Visitor Management** - Decision Making ## Top Visitly Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (427 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews) - [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) - 4.7/5.0 (396 reviews)