--- title: VisionFlow Reviews meta\_title: 'VisionFlow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how VisionFlow works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 11 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # VisionFlow Reviews & Product Details VisionFlow is a powerful unified platform for your whole organisation (or just a team): Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more. It is modular and responsive to your needs and gives you the setup you require. * * * Seller [Visionera AB](https://www.g2.com/sellers/visionera-ab) Discussions [VisionFlow Community](https://www.g2.com/products/visionflow/discuss) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/visionflow/pricing) ## Top-Rated Alternatives [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Jira](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jira") Jira 4.3/5(7,934) ](https://www.g2.com/products/jira/reviews) [ ![SysAid](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SysAid") SysAid 4.5/5(753) ](https://www.g2.com/products/sysaid/reviews) [ View All Alternatives ](https://www.g2.com/products/visionflow/competitors/alternatives) ## User Insights Average based on 11 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Lowin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lowin G.") LG Lowin G. Senior Marketing Communications Manager Small-Business (50 or fewer emp.) 12/27/2019 "the best platform for your work table" 4.5/5 What do you like best about VisionFlow? This software seems to me to be something very innovative from my personal experience I had never had a similar experience with a platform that allowed me to have a work table that was based on technology in the cloud really very good this software allows me to have a work environment much more focused and focused on my projects really helps me stay in touch with my customers and users automatically and very quickly and effectively has a variety of features that allow me to perform multiple administrative actions in a very comfortable like other users Review collected by and hosted on G2.com. What do you dislike about VisionFlow? There is not any detail of this software that I dislike much more however I feel that its interface for the use of the user is not so new I think it has a very old style and it generates boredom in addition a not so good aspect which is important and much more nowadays for those new users who are young and are used to more modern and updated interfaces Review collected by and hosted on G2.com. Recommendations to others considering VisionFlow: its a very cool platform Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? I have been using this software for a little over a year now and it has greatly facilitated my work and that of my colleagues. With the help of this software, we have been able to complete our work in less time than we had been able to do for a long time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michael C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael C.") MC Michael C. Especialista en ventas y marketing Small-Business (50 or fewer emp.) 1/6/2020 ""measure the life of your applications, manage your projects and configure it to your needs"" 4.5/5 What do you like best about VisionFlow? What I like most about this tool is that I can measure the useful life of my applications, I can manage my projects more efficiently and the customer service is really fantastic, it can get you out of doubt and solve your problems almost instantly, never I had had a similar platform that would allow me to have a work table based on today's technology and at the same time keep me in touch with my clients and work team Review collected by and hosted on G2.com. What do you dislike about VisionFlow? the only thing I can add as a negative point is that it should be more attractive to the eye and update its platform from time to time to be in the most current rest I have nothing more negative to add Review collected by and hosted on G2.com. Recommendations to others considering VisionFlow: totally recommended for all types of companies and any type of project simplifies your work and improves efficiency, teamwork is really satisfactory and greatly improves the results Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? This platform is really useful and has facilitated my work and that of my colleagues greatly, with this platform we have been able to do the work in less time and it is fabulous because it simplifies us a lot of work and team efficiency Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Munro L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Munro L.") ML Munro L. Software Engineer Mid-Market (51-1000 emp.) 12/10/2019 "“Help desk on cloud”" 4.5/5 What do you like best about VisionFlow? I had very bad experience with different help desk software for my business before, I came across VisionFlow. It is a perfect help desk management tool with its awesome cloud based features of issue and case tracking for the managed processes as being able to transfer it to the relevant team. It has really helped my business in keeping my clients a lot satisfied than before. Review collected by and hosted on G2.com. What do you dislike about VisionFlow? There is not much to complain but I do find that it does not have a lot of features that can be customized by the user and limits the overall user software configuration. I would really appreciate if I could have my own customized data. Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? VisionFlow has proven to be very beneficial for me. Their customer support service is absolutely free and efficient. This software is also great to be used as an internal helpdesk which really helped my employee to resolve their queries inter the organization. Using vision flow has also increased our customer input due to their trust of reliable support service. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Allison L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison L.") AL Allison L. Client Account Manager Small-Business (50 or fewer emp.) 12/4/2019 "“VisionFlow your cloud-based help desk”" 5/5 What do you like best about VisionFlow? VisionFlow is software that works over cloud technology as a great solution for customer service management. This software features with case and issue tracking of the managed processes and then transfers them over to relevant teams for a solution. It is a great tool for customer support to handle questions and queries via phone, email, chats and even forms. Review collected by and hosted on G2.com. What do you dislike about VisionFlow? Though a very useful management system, it allows limited user interface of choice. More features could be added allowing the freedom of user to configure with the software. For e.g, it would be a great addition if the user is allowed to make their own customized data records. Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? VisionFlow has great benefits. One of the main benefits is that, they don’t charge you up unnecessary for support help. It can be used as a help desk internally in the business or as a customer support tool. With this, you will have a complete track of the conversions in one place allowing the customer wait time to reduce and increase customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Herry K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Herry K.") HK Herry K. Senior Software Engineering Enterprise (\> 1000 emp.) 12/10/2019 "Reliable CRM platform for retail business." 5/5 What do you like best about VisionFlow? Vision flow is a great solution when it comes to managing issues of my business. With its great issue identifying and tracking features I can manage the workflows and processes with consistency. As a CRM I think it is very efficient to deal with all customer interactions and improve customer service in one central place. I also use vision flow like a great helpdesk and support due to its high flexibility and configurability. Review collected by and hosted on G2.com. What do you dislike about VisionFlow? It should be able to manage documentation as well. The platform could be improved with HTML integration, as well as by adding an option for customized reports. Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? I am enjoying using VisionFlow as a powerful tool for delivering great support to my customers. I am currently able to resolve all kinds of issues regarding bugs, requirements, support issues, and enhancement Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AL Ana L. Tax Analyst Mid-Market (51-1000 emp.) 9/20/2019 "A very robust systems application and very suitable for your purpose." 5/5 What do you like best about VisionFlow? We have been using this excellent program called Visionflow for a long time in our company and to perform different internal and external business processes and services, substantially for service management. One of the many positives we see in this product is its ease in deep and highly customizable integration of email communication is (still) a big advantage compared to Visionflow competitors. Another point that we use and like a lot in our company is its ease to perform global support on the web and its ease of configuration that suits the desire of each user. Review collected by and hosted on G2.com. What do you dislike about VisionFlow? Since we started to use this product in our organization, it has been very complex to use on a daily basis by all users because its use is very complex. This is one of the few negatives I can see right now. And a second negative point is the reporting function, which has been very bad, because we can't create our reports the way we want. Review collected by and hosted on G2.com. Recommendations to others considering VisionFlow: VisionFlow is a very comprehensive system for us and our customers and it is easy to start using because it is highly recommended for companies that need a product with these characteristics as it can create an interaction between our company and our customers. customers in a very practical and safe way. A highly recommended product for medium and large companies that care about their management and better customer support. An excellent product for new entrepreneurs. Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? We are managing to solve some problems that we had in our company through VisionFlow, mainly in the project management part, because it has great functionality that allows us to perform a high quality and efficient management. Its HelpDesk module is also not to be missed, because with its external module function at the center of the support, it can easily track down problems and manage documents very securely for users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jack L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack L.") JL Jack L. Sr. Software Engineer Enterprise (\> 1000 emp.) 12/10/2019 "Specific platform for application lifecycle management." 4.5/5 What do you like best about VisionFlow? Visionflow is one coherent platform that helped me with application development and it increased the efficiency of my work. It is very cost-effective and has great functionality which includes the project management, configuration management, requirement management bug, and defect tracking. Review collected by and hosted on G2.com. What do you dislike about VisionFlow? Sometimes when I want to create my reports then I would like to have flexibility so a report module is lacking in this software where I can create my report. Review collected by and hosted on G2.com. What problems is VisionFlow solving and how is that benefiting you? It covers all key areas such as project management, product and release planning, test management configuration management and more. New features are constantly added and customer service is professional and fast. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about VisionFlow? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about VisionFlow ](https://www.g2.com/products/visionflow/discussions/new) GU Guest User What is VisionFlow used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-visionflow-used-for) [ View all Discussions ](https://www.g2.com/products/visionflow/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/visionflow/pricing) ## Work at Visionera AB? Claim this profile to respond to reviews, update product info, and reach in-market buyers. 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