--- title: VisionFlow Reviews meta_title: 'VisionFlow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how VisionFlow works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 11 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # VisionFlow Reviews **Vendor:** Visionera AB **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 11 ## About VisionFlow VisionFlow is a powerful unified platform for your whole organisation (or just a team): Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more. It is modular and responsive to your needs and gives you the setup you require. ## VisionFlow Reviews ### 1. Application lifecycle management platform **Rating:** 3.5/5.0 stars **Reviewed by:** Roberta S. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2019 **What do you like best about VisionFlow?** It allows free trail to use and test the technologies. It can easily be supported by different devices. Their customer support is quite responsive and available 24/7. It provides debugging option, software management and deployment management as well. It is all in one for application lifecycle management and covers all the area of project management as well. **What do you dislike about VisionFlow?** We cannot create our own reports in it. It slows down while setting up for the first time and takes a lot time to get back to working. There are still so many options and functions missing for project management and application deployment but as compared to other alternatives it is much better. Mobile development is not available in this platform. **What problems is VisionFlow solving and how is that benefiting you?** I use it for project management in my company as it covers all the key areas of project management. It helps me in releasing project tasks, scheduling and planning, managing workflows and etc. It is also used for customer relationship management tool in my office. It can be supported by all versions of windows, Mac OS operating systems. We can use it for so many purposes. ### 2. Fairly good experience with some technical glitches **Rating:** 4.0/5.0 stars **Reviewed by:** Angeline F. | Factory Management Trainee - Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2019 **What do you like best about VisionFlow?** I like the graphic design and context, very eye capturing. Great tool for task management and multitasking between projects. **What do you dislike about VisionFlow?** I do not like the slow speed of the software, could be better at that. Also, I experience multiple technical glitches while using the software like errors and mishaps. **What problems is VisionFlow solving and how is that benefiting you?** I use Vision Flow to solve technical and critical engineering problems. I have realized multiple benefits such as swift project disposal and good viewer dashboard experience. ### 3. Improve Productivity and Communication **Rating:** 3.5/5.0 stars **Reviewed by:** Omar Z. | Core Network Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about VisionFlow?** Reduce any gap between team members and support team. Project management is very easy using VisionFlow. **What do you dislike about VisionFlow?** The price is expensive for the software. **What problems is VisionFlow solving and how is that benefiting you?** Charts were very effective and useful to make difficult decisions easy. ### 4. Configure it to what ever you like **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2019 **What do you like best about VisionFlow?** Its high level of availability and interaction between customers and me **What do you dislike about VisionFlow?** I want to create my own reports to have the flexibility, but it is not provided **Recommendations to others considering VisionFlow:** Try Vision-Project for small business and you will find that it has been great!! **What problems is VisionFlow solving and how is that benefiting you?** It provides convenient and simple method to manage my business and its product distribution. Hence, it saves time and money ## VisionFlow Discussions - [What is VisionFlow used for?](https://www.g2.com/discussions/what-is-visionflow-used-for) - [Can I change the color and style of the interface of this software?](https://www.g2.com/discussions/can-i-change-the-color-and-style-of-the-interface-of-this-software) - 1 upvote - [how can i customize the interface ?](https://www.g2.com/discussions/how-can-i-customize-the-interface) - 1 upvote - [View VisionFlow pricing details and edition comparison](https://www.g2.com/products/visionflow/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A42%3A41+-0500&secure%5Bsession_id%5D=ed1b283a-ca61-4811-b468-7b24616093c1&secure%5Btoken%5D=81e9860e8dc67f25a620f3b56a2626eca05f32687ebb9290bd162d9a6cd6aa03&format=llm_user) ## VisionFlow Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Lead Management - Email Management - File Management - Deal Management **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Mass Updates - Drag & Drop - Recurring Tasks - Real-Time Updates **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Video Chat **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top VisionFlow Alternatives - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,571 reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - 4.5/5.0 (718 reviews)