ST

Stephanus T.

Computer & Information System Manager

Mid-Market (51-1000 emp.)

6/27/2022

"Vision33 Review"

5/5

What do you like best about Vision33?

Vision33 provides an excellent service. When we have an emergency, they always help us very quickly. They are very professional. Some of their consultants are very smart and provide us with good service. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

There is nothing that we dislike about Vision33. In the past, we didn't like one consultant or we didn't get a quick response from our former account manager, but everything was resolved right away. Review collected by and hosted on G2.com.

Recommendations to others considering Vision33:

We had another SAP partner before Vision33 for about one year. We weren't happy with their service so we switched to Vision33. We have been with Vision33 for more than 12 years now. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

SAP problems, Server problems, Emergency problems, building complex queries, and store procedures. These things are benefiting us to continuously improve our system. Review collected by and hosted on G2.com.

MM

MohammadReza M.

General Manager

Small-Business (50 or fewer emp.)

1/26/2022

"Bad project management"

3/5

Describe the project or task Vision33 helped with:

The SALT BOX project team is not well organized Review collected by and hosted on G2.com.

What do you like best about Vision33?

SAP is a perfect system, actually a total system. Based on their proposal, we decided to connect our E-Commerce and EDI through their other product, SALT BOX but the project progress is not at the level we expected. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

For the SALTBOX project, takes time to receive a quote and they changed their cost before and during the project. We have no estimation about when it will be completed or how much will be the cost. Review collected by and hosted on G2.com.

Recommendations to others considering Vision33:

sometimes they are not enough focused when they prepare quotes. Their SaltBox team are very busy and it makes delay in projects. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

We needed to connect our system to purchase orders, receiving, inventory, sales orders, delivery, and invoicing, and we have it now with SAP. We did good but for the next project, using SALTBOX, we are far from our timeline Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

11/7/2022

"Osage Review"

5/5

What do you like best about Vision33?

The very experienced staff. My account manager is very knowledge of my business and how i use the software. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

Nothing that big. Trying to write my queries i find very difficult. Review collected by and hosted on G2.com.

GC

Verified User in Construction

Mid-Market (51-1000 emp.)

3/16/2022

"Customer Portal"

4/5

Describe the project or task Vision33 helped with:

Vision33 helps us implement, maintain and continuously improve our Customer Portal and user expereince Review collected by and hosted on G2.com.

What do you like best about Vision33?

We have a very responsive account manager and the specialized support team is extremely knowledgeable in their fields. Vision33 was able to help us create a customized solution that meets the specific needs of our internal and external sales teams and our overall customer base. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

The standard support team can be slow to respond. They will ask questions that have already been answered in the initial ticket and at times I feel that I need to explain tools, logic and functionality to the support. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

We have created a much more effective and efficient working environment in B1 with Vision33 and it's addons including Customer Portal and EDI integrations. These integrations allow us to get more done quicker and more accurately than manul entry would allow and the Customer Portal gives our sales team and customers a self-service tool to check on item and order status on their own time, any time. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

6/13/2022

"I've had an excellent experience with Vision 33."

5/5

What do you like best about Vision33?

The response time is really fast when you email total care. Always so fast. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

Honestly, we haven't had any problems. Our experiences have been great. Review collected by and hosted on G2.com.

GC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

11/18/2021

"Too many system down conditions. No available instruction manuals for software usage."

3/5

Describe the project or task Vision33 helped with:

SAP Business One, BEAS, and Produmex Review collected by and hosted on G2.com.

What do you like best about Vision33?

One stop shop for business software, implementation and support as well as server management Review collected by and hosted on G2.com.

What do you dislike about Vision33?

No instruction manuals for software regarding how to use it. Have to rely on software company documentation for instruction which is not readily available. Need to send out notices when capabilities of software change, errors are found, workarounds are identified. Would also be beneficial to reach out to users on a regular basis to obtain a list of issues and develop plan for resolution. Companies changeover employees. How is Vision33 helping to educate and provide support during those changeovers? Review collected by and hosted on G2.com.

Recommendations to others considering Vision33:

Carefully consider using multiple software packages that overlap. Example: SAP Business One with BEAS and Produmex. Must take time to clearly map processes as there is overlap in the software packages Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

Running manufacturing and finance. Not really reaping the benefits yet as implementation was never fully implemented. Review collected by and hosted on G2.com.

AS

Agness S.

IT Engineer

Small-Business (50 or fewer emp.)

1/25/2022

"The support team are knowledgeable and fast"

5/5

Describe the project or task Vision33 helped with:

Upgraded our SAP Business One to v 9.3, including hardware and Datto backup Review collected by and hosted on G2.com.

What do you like best about Vision33?

Helpful, including our account manager. They know their products and gives the best solution. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

Nothing so far. If possible, I would like our SAP to have Sharperlight but it is somehow expensive and our main office cannot approve the budget. Review collected by and hosted on G2.com.

Recommendations to others considering Vision33:

Vision33 is a reliable partner. They give the best solution to your business needs. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

They are mostly navigating with SAP. Review collected by and hosted on G2.com.

HB

Hannah B.

Controller

Small-Business (50 or fewer emp.)

3/29/2022

"Great SAP Partner"

5/5

Describe the project or task Vision33 helped with:

We needed an SAP partner that had excellent communication and resources. Review collected by and hosted on G2.com.

What do you like best about Vision33?

They communicate well and have excellent resources. Review collected by and hosted on G2.com.

GF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

1/25/2022

"Excellent customer service"

5/5

Describe the project or task Vision33 helped with:

Vision33 helped with our reporting requirements to provide more detailed information not included in standard SAP B1. Review collected by and hosted on G2.com.

What do you like best about Vision33?

Their prompt response helped move the project along. Throughout the process, Vision33 ensured that we were completely satisfied. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

I cannot think of anything to dislike. They have customer service representatives in other parts of the world allowing them to respond quickly. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

Vision33 was able to provide reporting tools quicker than if we tried. Their expertise with SAP B1 made them know what we wanted and also provided feedback to make it better. Review collected by and hosted on G2.com.

GE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

11/18/2021

"Helpful"

3.5/5

Describe the project or task Vision33 helped with:

To create user queries for looking up consolidated general ledger and trial balance details Review collected by and hosted on G2.com.

What do you like best about Vision33?

They got the job done, even though there were some minor fixes that were needed after. We were able to set up meetings to go over things that were not clear. Review collected by and hosted on G2.com.

What do you dislike about Vision33?

Communication is not the best sometimes. Depending on their workload, the project may not be addressed until later. Review collected by and hosted on G2.com.

What problems is Vision33 solving and how is that benefiting you?

Our general ledger is not very user-friendly, so Vision33 was able to help us make the system better and easier for people to navigate and use. Review collected by and hosted on G2.com.