The transparency it gives each rep has changed the dynamic on my team. Everyone sees their own numbers clearly, the commission statements go out on time and are accurate, and the breakdown is detailed enough that people rarely bring questions to me. That has freed up more of my time than I expected. The progression tracking is also genuinely useful, reps can see where they stand on promotion criteria not just on their current month target. Review collected by and hosted on G2.com.
There were some syncing delays early on during high volume periods. That resolved itself and has not been an issue for several months. Review collected by and hosted on G2.com.