--- title: Virtuous CRM+ Reviews meta\_title: 'Virtuous CRM+ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Virtuous CRM+ works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 281 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Virtuous CRM+ Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, enhancing daily tracking and profile management. [(4 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502536&qs=pros-and-cons#reviews) Users find the **intuitive interface** of Virtuous CRM+ makes daily tasks and profile management effortless. [(4 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502478&qs=pros-and-cons#reviews) Users value the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their onboarding and engagement processes. [(3 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502821&qs=pros-and-cons#reviews) Users love the **easy integrations** of Virtuous CRM+, streamlining their work for email marketing and event tracking. [(3 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503426&qs=pros-and-cons#reviews) Users love the **intuitive email marketing features** of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly. [(3 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503936&qs=pros-and-cons#reviews) Users find Virtuous CRM+ to be **expensive** , especially for small enterprises, despite its overall effectiveness. [(2 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503659&qs=pros-and-cons#reviews) Users find **form design issues** limit practicality and customization for collecting information and payments effectively. [(2 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=2244307&qs=pros-and-cons#reviews) Users experience **integration issues** that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction. [(2 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503411&qs=pros-and-cons#reviews) Users find the **limited customization** of forms in Virtuous CRM+ to be frustrating and restrictive. [(2 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1501888&qs=pros-and-cons#reviews) Users find that **payment issues** with forms often hinder effective information collection and payment processing. [(2 mentions)](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502740&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Virtuous CRM+ ##### 1. Ease of Use Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, enhancing daily tracking and profile management. [ See 4 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502536&qs=pros-and-cons#reviews) See Related User Reviews KB Khaoula B. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive All-in-One Tool with Top-Notch Features" What do you like about Virtuous CRM+? Virtuous has a intuitive and user friendly interface. I ta makes daily tracking and profile querying simple and straightforward. It has great integr GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Automated Tool That Saves Time Effortlessly" What do you like about Virtuous CRM+? It has an intuitive interface that is very easy to use. No skills are needed to run this tool. It is a highly automated tool that helps save on time. ##### 2. Intuitive Users find the **intuitive interface** of Virtuous CRM+ makes daily tasks and profile management effortless. [ See 4 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502478&qs=pros-and-cons#reviews) See Related User Reviews KB Khaoula B. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive All-in-One Tool with Top-Notch Features" What do you like about Virtuous CRM+? Virtuous has a intuitive and user friendly interface. I ta makes daily tracking and profile querying simple and straightforward. It has great integr GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Automated Tool That Saves Time Effortlessly" What do you like about Virtuous CRM+? It has an intuitive interface that is very easy to use. No skills are needed to run this tool. It is a highly automated tool that helps save on time. ##### 3. Customer Support Users value the **knowledgeable and helpful customer support** of Virtuous CRM+, enhancing their onboarding and engagement processes. [ See 3 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502821&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "3 Years and Still Loving to Learn More" What do you like about Virtuous CRM+? The support team is so knowledgeable and helpful. Whether we're bringing on new team members or finally taking advantage of the countless capabilities ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A great experience and fun to meet new people." What do you like about Virtuous CRM+? The ease of use and customer service provided. ##### 4. Easy Integrations Users love the **easy integrations** of Virtuous CRM+, streamlining their work for email marketing and event tracking. [ See 3 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503426&qs=pros-and-cons#reviews) See Related User Reviews KB Khaoula B. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive All-in-One Tool with Top-Notch Features" What do you like about Virtuous CRM+? Virtuous has a intuitive and user friendly interface. I ta makes daily tracking and profile querying simple and straightforward. It has great integr ![Sara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara P.") SP Sara P. Small-Business (50 or fewer emp.) 5.0/5 "Steps above the rest!" What do you like about Virtuous CRM+? The integrations have been amazing to streamline our work! ##### 5. Email Marketing Users love the **intuitive email marketing features** of Virtuous CRM+, streamlining their outreach and donor engagement effortlessly. [ See 3 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503936&qs=pros-and-cons#reviews) See Related User Reviews KB Khaoula B. Small-Business (50 or fewer emp.) 4.5/5 "Intuitive All-in-One Tool with Top-Notch Features" What do you like about Virtuous CRM+? Virtuous has a intuitive and user friendly interface. I ta makes daily tracking and profile querying simple and straightforward. It has great integr GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Automated Tool That Saves Time Effortlessly" What do you like about Virtuous CRM+? It has an intuitive interface that is very easy to use. No skills are needed to run this tool. It is a highly automated tool that helps save on time. ### 5 Cons or Disadvantages of Virtuous CRM+ ##### 1. Expensive Users find Virtuous CRM+ to be **expensive** , especially for small enterprises, despite its overall effectiveness. [ See 2 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503659&qs=pros-and-cons#reviews) See Related User Reviews GR Gomez R. Mid-Market (51-1000 emp.) 4.5/5 "Intuitive and Automated Tool That Saves Time Effortlessly" What do you dislike about Virtuous CRM+? This tool can be costly for small enterprises. But it is generally a good tool. ##### 2. Form Design Issues Users find **form design issues** limit practicality and customization for collecting information and payments effectively. [ See 2 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=2244307&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A great experience and fun to meet new people." What do you dislike about Virtuous CRM+? Forms aren't always the most practical for collection information and payment. ![Sara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara P.") SP Sara P. Small-Business (50 or fewer emp.) 5.0/5 "Steps above the rest!" What do you dislike about Virtuous CRM+? I wish the forms were more customizable. ##### 3. Integration Issues Users experience **integration issues** that can hinder seamless functionality with Virtuous CRM+, impacting overall user satisfaction. [ See 2 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1503411&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "3 Years and Still Loving to Learn More" What do you dislike about Virtuous CRM+? The event capabilities could be improved, but they have integration with other services to aid ![Jenna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna V.") JV Jenna V. Small-Business (50 or fewer emp.) 4.5/5 "Admin Assistant" What do you dislike about Virtuous CRM+? Some of the integration struggles we have had. ##### 4. Limited Customization Users find the **limited customization** of forms in Virtuous CRM+ to be frustrating and restrictive. [ See 2 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1501888&qs=pros-and-cons#reviews) See Related User Reviews ![Sara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara P.") SP Sara P. Small-Business (50 or fewer emp.) 5.0/5 "Steps above the rest!" What do you dislike about Virtuous CRM+? I wish the forms were more customizable. ##### 5. Payment Issues Users find that **payment issues** with forms often hinder effective information collection and payment processing. [ See 2 mentions ](https://www.g2.com/products/virtuous-crm/reviews?filters%5Bsentiment_snippet%5D=1502740&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "A great experience and fun to meet new people." What do you dislike about Virtuous CRM+? Forms aren't always the most practical for collection information and payment. ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 5/29/2026 "Modern yet buggy" 4/5 What do you like best about Virtuous CRM+? Modern system that is accessible and constantly developing. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Can be buggy and has some finicky systems Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Connecting with donors at scale with a small team Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Jake F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jake F.") JF Jake F. CRM Manager Small-Business (50 or fewer emp.) 8/20/2025 "Virtuous" 5/5 What do you like best about Virtuous CRM+? The customizability of the platforms allows our team to truly do anything we can imagine. Our ideas are never limited by technology, which is an extremely rare benefit regarding CRMs. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Because things are so customizable, there isn’t always support for the things we create. However, that becomes a fun puzzle to solve, and the support team is always happy to problem-solve with us. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Virtuous allows us to understand our analytics better, communicate with donors more effectively, and equip our advocates with more complete donor portfolios. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jenna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenna V.") JV Jenna V. Admin Assistant Small-Business (50 or fewer emp.) 8/20/2025 "Admin Assistant" 4.5/5 What do you like best about Virtuous CRM+? I love all the tools and features Virtuous has to enhance our relationships with our partners and donors. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Some of the integration struggles we have had. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? A great way to have a robust database of all of our donors and relationships. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") EN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/14/2025 "Intuitive Dashboard, but Automation Setup Takes Time" 4/5 What do you like best about Virtuous CRM+? Very easy to use with intuitive dashboard and modules. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? It's taken longer than expected to set up all the automation and scripts we need. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Central development CRM with moves management from prospects to increased donor giving to legacy stewardship. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/20/2025 "3 Years and Still Loving to Learn More" 5/5 What do you like best about Virtuous CRM+? The support team is so knowledgeable and helpful. Whether we're bringing on new team members or finally taking advantage of the countless capabilities, they're fast to help lend advice and speed along our processes to engage our base with personalized and scalable actions Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? The event capabilities could be improved, but they have integration with other services to aid Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Donor outreach and engagement Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rachael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachael B.") RB Rachael B. Donations Processing Supervisor Mid-Market (51-1000 emp.) 8/21/2025 "Great energy. Well planned. See you in 2026" 4.5/5 What do you like best about Virtuous CRM+? The speakers and tracks were well thought out. The opportunity to network with other non-profit leaders was amazing. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Hard thing to complain about but there were so many good options of learning that it was hard to choose. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Donor management and the data insights it contains Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara P.") SP Sara P. Director of Operations and Advancement Small-Business (50 or fewer emp.) 8/19/2025 "Steps above the rest!" 5/5 What do you like best about Virtuous CRM+? The integrations have been amazing to streamline our work! Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? I wish the forms were more customizable. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Virtuous is allowing us to keep better, usable data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Mid-Market (51-1000 emp.) 8/19/2025 "A great experience and fun to meet new people." 5/5 What do you like best about Virtuous CRM+? The ease of use and customer service provided. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Forms aren't always the most practical for collection information and payment. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Keeping track of our donors and custom information. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Paola V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paola V.") PV Paola V. Media Specialist Mid-Market (51-1000 emp.) 8/29/2024 "Great Donor and Communication Platform" 5/5 What do you like best about Virtuous CRM+? Virtuous is extremely user friendly and is great for internal management of fundraising, events, donations, and donor realtions. I love using Virtuous to communicate with my donors, track metrics on how they are responding to that communication, set up automations to take out the busy work of doing things one by one, and send tasks to other team memebers as deadlines/check in points. Virtuous is the main software my organization uses, we log on daily. The customer support aspect of Virtuous is awesome, we have our main rep (shout out to Aaron B!) who aswers all of our questions whenever we need and will get us to the people we need to go to if he does not know the answer. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? The only downside is not having a tap to pay feature, like if someone walked up or wanted to make a quick annonymous donation, they still need to go through the process of leaving name, phone, address, email, etc. However we voiced our concerns to our rep and our feedback was added to a list for new deleveopment/edits to the platform. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Virtuous is saving us in the communication aspect, we get so many new donors monthly and we can set automations so when someone new signs up, they are immediately sent a welcome letter and giving a 'new donor' tag and from there we can set our internal tasks to reach out by phone after 30 days, etc. Automation really makes that process so easy so we are not invidiually reaching out and categorizing each donor every time a new one comes in. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Stephanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie C.") SC Stephanie C. Donor Services Director Small-Business (50 or fewer emp.) 8/26/2024 "Fabulous For Donor Stewardship" 4/5 What do you like best about Virtuous CRM+? Our organization really enjoys the Donor Stewardship opportunities and possibilities of Virtuous, being able to create automation and having multiple pathways of connecting to all donors in our CRM truly helps build relationships with donors that may be overlooked or are simply sipping through the cracks. Once you understand the basics it becomes easier to manipulate the system to benefit how your organization needs the platform to work - everyone is different. Our Customer Success Manager is fabulous and is always there to help with any and all questions we as an organization may have it has truly helped make learning the more advanced parts of Virtuous easier. Review collected by and hosted on G2.com. What do you dislike about Virtuous CRM+? Not a fully finished product. while a cool thing that Virtuous has going is that it is always evolving, that can sometimes be a downside for users that need to clean and finalize product. There are times when we have simple tasks we want to bulk update or complete on our to-do list however we run into roadblocks that cause us to completely halt progress on these products. When a ticket is submitted it does take quite a long time for a customer service rep (not Customer Success Manager) to reply, there is not an immediate chat available. Sometimes a reply will come within 30 minutes, others it may take 2 days...and by then I have worked through my problem on my own. Review collected by and hosted on G2.com. What problems is Virtuous CRM+ solving and how is that benefiting you? Donor stewardship and cultication. By being able to create automation and workflows it has allowed a lot of the back end communication to flow easier and allow us to focus more on the one-on-one impacts. Review collected by and hosted on G2.com. 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