--- title: VirtualPBX Reviews meta\_title: 'VirtualPBX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how VirtualPBX works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VirtualPBX Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by VirtualPBX but has limited features. Are you part of the VirtualPBX team? [Upgrade your plan](https://my.g2.com/virtualpbx/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help. * * * Seller [VirtualPBX](https://www.g2.com/sellers/virtualpbx) Discussions [VirtualPBX Community](https://www.g2.com/products/virtualpbx/discuss) Languages Supported English Solution Type All-in-One Overview by Charlie Galaviz (Growth | Marketing | Partnerships at VirtualPBX) Show More ## Pricing Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/virtualpbx/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## VirtualPBX Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Smith.ai AI Receptionist ](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) Show More ![Vernon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vernon D.") VD Vernon D. Insurance Broker Small-Business (50 or fewer emp.) 6/18/2026 "VirtualPBX: Essential for Solopreneurs, Easy Call Management" 5/5 What do you like best about VirtualPBX? I love VirtualPBX because it separates my personal phone from my business calls, which is incredibly helpful for me. I also love the features of the voicemail, especially being able to check them through my email. I've loved VirtualPBX from day one, and it has greatly contributed to the growth of our business. The setup has a learning curve, but once it's figured out, it's a great feature to have, especially for a growing business. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Every now and then, I have a drop in service because the phone is not verified. Also, there's a learning curve to the setup. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? I love VirtualPBX because it separates my personal phone from business calls and lets me check voicemails through my email. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Misael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Misael S.") MS Misael S. Virtual Assistant and Real Time Adherence Specialist Small-Business (50 or fewer emp.) 4/24/2026 "Reliable Communication with Stellar Support" 5/5 What do you like best about VirtualPBX? I love that VirtualPBX is reliable and has great customer support. Whenever I've had a problem, I've been able to reach out to them and get answers almost immediately. I also appreciate that it's very affordable, and it was easy to create an account and get their services. The initial setup was extremely easy. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Text messaging here. Sometimes I really do need to add and the most is very expensive, whereas I could use other options. That are not so interface friendly like Google Voice but it's free. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? I use VirtualPBX to communicate efficiently with my US-based clients while overseas, solving communication issues and avoiding service disruptions from unreliable phone operators. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 4/28/2026 "Feature-Rich Voicemail Options with Top-Notch Customer Service" 4.5/5 What do you like best about VirtualPBX? The many options available with service like voicemail boxes, the call logs and the option of a recorded voicemail message or a personal one. The customer service team is top notch. Taylor Smith worked diligently with our IT personnel to remedy the outbound dropped call issue. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? The only downfall is the cost of the program although it is competitive. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? We lost our previous phone service and by recommendations of our IT rep they suggest Virtual PBX Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") CR Verified User in Real Estate Mid-Market (51-1000 emp.) 4/24/2026 "Easy Setup and an Attentive, Excellent Support Team" 5/5 What do you like best about VirtualPBX? Easy setup excellent support team attentive to detail Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Haven’t noticed any downside except my old analog phones had to be replaced Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Replacing an old in house PBX that we had out grown Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile EF Eric F. Owner Small-Business (50 or fewer emp.) 10/28/2025 "Best Company in Their Space—Virtualpbx Outshines the Competition" 5/5 What do you like best about VirtualPBX? The team that assisted me was Professional from start to finish. If you want best in class service Virtualpbx is the company to choose. My prior 17 years with Vonage was horrible. Rory, Justin, Ido and Raeven are excellent in their jobs and follow through on everything. I was up and running on my SMS/Porting as promised with help along the way. If anyone is looking for a new carrier Virtualpbx should be your choice. Thanks for your help I appreciate it!!! Bests, Eric F. Colorful Nails & Laser Albany, NY (I was not incentified for this review) I recognize great employees who care about their clients. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Nothing this company delivered as promised. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? SMS and Voip Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 6/24/2026 "Timely, Complete Chats When You Need Them" 4.5/5 What do you like best about VirtualPBX? Chats with are timely and complete, when needed - BEST EXPERIENCE with JAY!!!! Patient and knowledgeable Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? a bit cumbersome and not intuitive with needs Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Phone systems for the business and voice mail Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Peabro C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peabro C.") PC Peabro C. Physical Therapist Small-Business (50 or fewer emp.) 4/21/2025 "Excellent support and on top of everything" 5/5 What do you like best about VirtualPBX? The customer support are top-notch can’t compare to other VOIP services. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? None everything is pretty great. The support team is very helpful all throughout the process. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Calls and SMS to team and patients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 5/28/2025 "Virtual PBX always has great customer service!" 5/5 What do you like best about VirtualPBX? Every time I engage with customer service it is always excellent. They take the time to explain the situation and help me resolve it adequately. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? I have nothing to say here. This section is not applicable to me. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Phone tree without requiring traditional hardware Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bernard G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bernard G.") BG Bernard G. Cloud Applications Consultant and Actor Small-Business (50 or fewer emp.) 8/10/2021 "Very cost-effective compared to T1" 4.5/5 What do you like best about VirtualPBX? The pricing is terrific and a great value. The per line cost compared to a T1 is about 30% less expensive Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? It took a little while to set up but after that it is fine. The line configuration was then easy to figure out. Review collected by and hosted on G2.com. Recommendations to others considering VirtualPBX: I would recommend it for anyone using T1 lines Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Cost effective communications is always a key requirement and goal for us. Review collected by and hosted on G2.com. Show More Response from Charlie Galaviz of VirtualPBX [Editedit](https://www.g2.com/survey_responses/virtualpbx-review-4925462/official_response/edit) Hi Bernard, Glad to hear that you found our pricing to be a great value for your T1 lines! 11/11/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Frank S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank S.") FS Frank S. Founder/President Small-Business (50 or fewer emp.) 12/21/2021 "Reliable, Excellent Customer Service, Great Value" 5/5 What do you like best about VirtualPBX? I've been a longtime customer of VirtualPBX. Their service is extremely reliable and the quality is excellent. I rarely have an issue with my phone service. The pricing is also reasonable, especially for small businesses like mine. Also, the are quite a ew features that are included with my account. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Nothing that I can think of offhand. I really haven't had any negative experiences. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? I needed an affordable service that included music on-hold, extra lines that I can add for employees that work remotely, and the office hours features. Also, getting voicemails emailed to me saves me from calling in to listen to them, especially when I am traveling. I also really like that this service conveys a lighter level of professionalism for my business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Options Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ##### ##### VirtualPBX Features Basic Communication Phone Calls Desk-to-Desk Calls Advanced Features Hold Music Automated Attendants VOiP Number [ View More Features ](https://www.g2.com/products/virtualpbx/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for simplifying event planning](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning)[Which board software has the best features for executives](https://www.g2.com/discussions/which-board-software-has-the-best-features-for-executives)[Best relational database software for tech startups](https://www.g2.com/discussions/what-s-the-best-relational-database-software-for-tech-startups) [Which provider data management solutions minimise implementation disruption to daily clinical operations in regulated healthcare environments?](https://www.g2.com/discussions/which-provider-data-management-solutions-minimise-implementation-disruption-to-daily-clinical-operations-in-regulated-healthcare-environments)[Which solution supports multi-language presentations?](https://www.g2.com/discussions/which-solution-supports-multi-language-presentations)[Pros and Cons Details](https://www.g2.com/products/virtualpbx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)