--- title: VirtualPBX Reviews meta\_title: 'VirtualPBX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how VirtualPBX works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VirtualPBX Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by VirtualPBX but has limited features. Are you part of the VirtualPBX team? [Upgrade your plan](https://my.g2.com/virtualpbx/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help. * * * Seller [VirtualPBX](https://www.g2.com/sellers/virtualpbx) Discussions [VirtualPBX Community](https://www.g2.com/products/virtualpbx/discuss) Languages Supported English Solution Type All-in-One Overview by Charlie Galaviz (Growth | Marketing | Partnerships at VirtualPBX) Show More ## Pricing Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/virtualpbx/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## VirtualPBX Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Smith.ai AI Receptionist ](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) Show More LP Lloyd P. CEO Small-Business (50 or fewer emp.) 10/25/2021 "Affordable & Full of Value" 4/5 What do you like best about VirtualPBX? That you get unlimited calls, multiple virtual attendants & phone numbers Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? The user interface can be a bit better. It can be a bit more aesthetically pleasing too. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Business phone systems for multiple businesses all for 1 affordable price. Review collected by and hosted on G2.com. Show More Response from Charlie Galaviz of VirtualPBX [Editedit](https://www.g2.com/survey_responses/virtualpbx-review-5078144/official_response/edit) Hi Lloyd, thanks for the feedback! I'll be sure to pass it to our team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TS Troy S. Office Manager Small-Business (50 or fewer emp.) 2/11/2021 "Good for the price" 4/5 What do you like best about VirtualPBX? It was easy to install with the phones that we already had. It was very easy to talk to customer service whenever we had a problem. The hold music could be anything you wanted as long as it was on your computer. The online question and answer section of help was very good. Was able to use that instead of calling customer service all the time. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Some of the options were hard to execute. We could never transfer a call from one phone to another. It was always a problem that they tried to help on. We also we not able to make a phone to phone call. So the person answering the phone, would have to get up and go to the other office to ask a question. We did not have an auto attendant, so all the lines rang into the main phone and that had the voicemail. Review collected by and hosted on G2.com. Recommendations to others considering VirtualPBX: They are a good company for the money. The customer service was very good and helped and a couple of problems we had. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? We had no phones at the business, because we only had internet, no land lines. It works with the phones that we had, and PBX was able to get us up and running very swiftly. We were able to keep the phone number that we had and only had about 30 minutes of down time as they ported over our number to their system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ryan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan F.") RF Ryan F. Web Designer Marketing and Advertising Small-Business (50 or fewer emp.) 12/14/2018 "Feature Rich & Affordable PBX for Small Businesses" 4/5 What do you like best about VirtualPBX? The ability to set your business hours and configure different options during opening and closed hours. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? As far as I'm aware, there is no way to tell (when having calls forward to your personal device) the caller id's phone number AND identify it as a business call. There is the option of just forwarding the caller id details but then I'm not sure if it is on my business line or personal line. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Having a toll-free number where my customers can reach me at times I designate through my cell-phone is amazing! I have the convenience I'm used to but the professional presentations clients expect. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 2/26/2019 "Transition from Console to Dash was TERRIBLE!" 4/5 What do you like best about VirtualPBX? Have been with VirtualPBX a while using VConsole. Still learning Dash. Big learning curve from VConsole to Dash. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? The transition was absolutely TERRIBLE!!!! Not a simple flip of the switch. Had to completely rebuild pbx and call routing. It was switched with notice but no help from tech until we called and asked for assistance. It took over a month to get kinks worked out of system with multiple phone calls to transition team member who ultimately was helpful but hard to get a hold of due to her knowledge. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? toll free pbx system Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AN Anthony N. Director of Operations Small-Business (50 or fewer emp.) 1/24/2019 "All inclusive for a small business with great features for day to day calls!" 3.5/5 What do you like best about VirtualPBX? I love the customization that the VirtualPBX gives my company. Being able to set holiday schedules and special conditions when we have meetings makes it even more convenient. The teleconferencing option was a nice little add-on that we've actually ended up using quite a bit. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? I wish they would expand their selection of acceptable phones, the higher end phones that we wanted weren't supported. Review collected by and hosted on G2.com. Recommendations to others considering VirtualPBX: Great budget friendly VOIP service for small businesses. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? We've been able to avoid missing a call when someone wasn't at their desk with the call chasing option. The auto attendant is amazing for routing out most of those pesky robo calls. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 1/23/2019 "Communication made easy" 4/5 What do you like best about VirtualPBX? VirtualPBX makes it easy for members on my team to communicate with each other! It is easy and quick to set up calls Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Honestly kind of hard to learn and confusing at first. Especially had trouble with the mobile app. But customer service has been great and walks you through any issues you may encounter Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? it's great that you can reroute the calls to anywhere - as someone calls your office but you're not in your office Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Felicia L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felicia L.") FL Felicia L. President Internet Small-Business (50 or fewer emp.) 6/27/2017 "Satisfied customer" 4/5 What do you like best about VirtualPBX? The DASH interface is much better and easier to use that the original software. I also like the call forwarding. If I'm out of the office, the call is forwarded to my cell phone. The technical support is great, with the reps willing to troubleshoot any issues until it is resolved. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? With the previous software, both my 800 and local numbers also served as a fax number. With DASH, I had to get a separate number. Incoming faxes are fine; outgoing requires a hard-to-remember email and limits attachments to one PDF (i.e., cannot fax a Word doc). Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? VirtualPBX gives my company a professional image. Review collected by and hosted on G2.com. Show More Response from Charlie Galaviz of VirtualPBX [Editedit](https://www.g2.com/survey_responses/virtualpbx-review-319753/official_response/edit) Hi Felicia, Thank you for reviewing us on G2 Crowd! We are very happy to hear that our updated interface is user-friendly and that you've had positive experiences with our Call Forwarding feature and customer support team. In regards to your suggestions about a separate phone number on Dash and outgoing faxing ease-of-use, thank you for bringing this to our attention. We are always looking for new ways to increase our customer satisfaction. If you have further feedback for our team or need support please contact support@virtualpbx.com. Have a great day! Charlie, Community Strategist at VirtualPBX Current UserValidated ReviewerSource: Organic ![Jacob J. C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob J. C.") JC Jacob J. C. Principal Facilities Services Small-Business (50 or fewer emp.) 8/4/2017 "Great for small to medium business" 4/5 What do you like best about VirtualPBX? The opportunity to configure the system to serve our small business. We operate out of multiple offices, but need to be attentive too incoming calls as our appointment scheduling is imperative to our success. Group routing calls ensures every call gets answered how we have configured the system. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? I would like to see Presence better integrated and use of feature keys on our polycom phones. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? Call routing has helped us be most attentive to our clients, from initial contact to routing calls to the appropriate individuals in remote offices, corporate office, and even in the field. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ##### ##### VirtualPBX Features Basic Communication Phone Calls Desk-to-Desk Calls Advanced Features Hold Music Automated Attendants VOiP Number [ View More Features ](https://www.g2.com/products/virtualpbx/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for simplifying event planning](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning)[Which board software has the best features for executives](https://www.g2.com/discussions/which-board-software-has-the-best-features-for-executives)[Best relational database software for tech startups](https://www.g2.com/discussions/what-s-the-best-relational-database-software-for-tech-startups) [Which provider data management solutions minimise implementation disruption to daily clinical operations in regulated healthcare environments?](https://www.g2.com/discussions/which-provider-data-management-solutions-minimise-implementation-disruption-to-daily-clinical-operations-in-regulated-healthcare-environments)[Which solution supports multi-language presentations?](https://www.g2.com/discussions/which-solution-supports-multi-language-presentations)[Pros and Cons Details](https://www.g2.com/products/virtualpbx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)