--- title: VirtualPBX Reviews meta\_title: 'VirtualPBX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 35 reviews by the users' company size, role or industry to find out how VirtualPBX works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 35 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # VirtualPBX Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by VirtualPBX but has limited features. Are you part of the VirtualPBX team? [Upgrade your plan](https://my.g2.com/virtualpbx/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help. * * * Seller [VirtualPBX](https://www.g2.com/sellers/virtualpbx) Discussions [VirtualPBX Community](https://www.g2.com/products/virtualpbx/discuss) Languages Supported English Solution Type All-in-One Overview by Charlie Galaviz (Growth | Marketing | Partnerships at VirtualPBX) Show More ## Pricing Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ## Top-Rated Alternatives [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/virtualpbx/competitors/alternatives) ## User Insights Average based on 35 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## VirtualPBX Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Smith.ai AI Receptionist ](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) Show More ![Cory G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory G.") CG Cory G. Director of Software Engineering Financial Services Small-Business (50 or fewer emp.) 6/29/2017 "Solid service, but support is a bit slow and price is too high." 1.5/5 What do you like best about VirtualPBX? Fairly easy to setup and configure. ACD routing feature was simple enough to setup and administer. Review collected by and hosted on G2.com. What do you dislike about VirtualPBX? Price was too high for what this service delivers, especially in light of competing platforms now available, namely from Amazon with the Amazon Connect service. Setting up recordings was expensive and took a long time. Review collected by and hosted on G2.com. Recommendations to others considering VirtualPBX: Take a look at competitors. Amazon's Connect service is not a mature (yet) but delivers similar features at a fraction of the cost. Review collected by and hosted on G2.com. What problems is VirtualPBX solving and how is that benefiting you? ACD routing for company and delivering calls to users phones without having to setup individual VOIP phones. Review collected by and hosted on G2.com. Show More Response from Charlie Galaviz of VirtualPBX [Editedit](https://www.g2.com/survey_responses/virtualpbx-review-321397/official_response/edit) Hi Cory, We understand the importance of providing an affordable Business Phone System without sacrificing quality, capability or support. That is why we recently unveiled a new line of Dash Plans and pricing. Our Dash Basic Plan is our most economical offering and is currently priced at $10.39/user per month to celebrate our 20th anniversary. If you do a quick price comparison online you will find that we lead the industry in advanced features, and affordability Lastly, we are committed to earning back your trust in us. If you ever decide to come back to VirtualPBX, we will welcome you with open arms. Feel free to contact us at any time at info@VirtualPBX.com. Charlie, Community Strategist at VirtualPBX Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Options Pricing provided by VirtualPBX. ### Smarter Voice $15.00 1 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/virtualpbx/pricing) ##### ##### VirtualPBX Features Basic Communication Phone Calls Desk-to-Desk Calls Advanced Features Hold Music Automated Attendants VOiP Number [ View More Features ](https://www.g2.com/products/virtualpbx/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center) [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for simplifying event planning](https://www.g2.com/discussions/what-s-the-best-software-for-simplifying-event-planning)[Which board software has the best features for executives](https://www.g2.com/discussions/which-board-software-has-the-best-features-for-executives)[Best relational database software for tech startups](https://www.g2.com/discussions/what-s-the-best-relational-database-software-for-tech-startups) [Which provider data management solutions minimise implementation disruption to daily clinical operations in regulated healthcare environments?](https://www.g2.com/discussions/which-provider-data-management-solutions-minimise-implementation-disruption-to-daily-clinical-operations-in-regulated-healthcare-environments)[Which solution supports multi-language presentations?](https://www.g2.com/discussions/which-solution-supports-multi-language-presentations)[Pros and Cons Details](https://www.g2.com/products/virtualpbx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)