Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Was a largely ideal platform for BLSA National Conference"
4.5/5
What do you like best about Virtual PRO?

- Broadcasted sessions were recorded and could be rewatched after a session ended and downloaded

- Language toggle as our event was bilingual, ability to use features like Interprefy

- Live event support and IT help

- Check-in meetings and responsive and amazing CXM, Keshav Anand and Karan Kohli

- Large banners to promote event sponsors and

- "Leaderboard," quizzes, and live chats to inspire attendee engagement

- Complementary app that was accessible and aesthetically pleasing - attendees could join in on their phones

- Highly-customizable

- Ability to host/stream concurrent sessions

- Easy login access

- Great onboarding and check-ins from CXMs Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

- Character limits were a bit restrictive when adding French words

- Limit on # of people that can put on audio+visual in rooms and lounges

- Would have liked more front-facing tutorials to send to attendees

- More clear indicators to specify time zone given there was a national scope (some attendees did not know they were in a different time zone) Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

LM
Leslie M.
General Counsel
Enterprise (> 1000 emp.)
"Fantastic Customer Service + Platform"
5/5
What do you like best about Virtual PRO?

The customer service was unmatched - they were so responsive, kept me on track, answered questions throughout the day, and provided real-time support. I truly felt like I had a team behind me and it was great! The platform was easy to learn and use, especially when teaching our speakers who are not as technologically friendly. They had no problem using it, and the Hubilo team (Pranshu & Andrew!!) were so helpful in that training. The platform was professional looking and easy to customize. It definitely took our event to the next level, as we were able to share resources with our attendees easily, and create unique networking experiences.

I really liked the "backstage" option, where we could communicate with just the panel of speakers. This was an incredibly useful tool and helped our speakers feel very comfortable as to when they would be starting. I cannot recommend Hubilo enough!! Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Speakers cannot join from tablets, but that is minor as we would prefer them to be at a desktop or laptop for that more professional look and feel, and to confirm their internet connection is as strong as possible. Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Hi Lislie, thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

Cassi L.
CL
Cassi L.
Executive Director
Small-Business (50 or fewer emp.)
"Thankful to have such a great platform to host our events."
5/5
What do you like best about Virtual PRO?

I have been very pleased over the last two years with all of the changes that Hubilo has been adding to its platform. Always making it more user-friendly and a great interactive experience for the attendees. We have been extremely happy with our tech support through Hubilo, Saurabh has been a pleasure to work with and has always been quick to respond and answer any questions our team may have. Saurabh is also very in tune with the new additions to the platform and ensureing we are aware of the changes and how they may help our next event. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

I do wish streaming from zoom was easier to manage. Not being able to be a host and speaker at the same time is difficult where we have to have multiple ghost accounts made. Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Hi Cassi, Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support :)

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Planning a global summit with Hubilo"
4/5
What do you like best about Virtual PRO?

Customer service! We were so lucky to have Vijit Grover as our primary contact for the customer experience. He was always there to help us find a solution. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Wish there were more options for closed captioning without having to bring in a third-party provider. Review collected by and hosted on G2.com.

EG
Enej G.
Acceleration manager
Small-Business (50 or fewer emp.)
"Hubilo platform"
4.5/5
What do you like best about Virtual PRO?

We were using the Hubilo platform for the third year and were very satisfied with its capabilities. The platform offers many different options and functionalities and it is very easy to use. I need to say that the customer service is really good. The team is always ready to help you. Our assistant was Renuka Varma and she was very friendly and always ready to help. I would definitely recommend this platform to others.

Shortly: as I mentioned, for the third year in a row, we were using the Hubilo platform for the online festival. The festival is 3 days long and it offers many interesting talks, with more than 20 events and 60 speakers from different parts of the world. I need to say that everything worked perfectly. We didn't have any technical problems or issues connected with the platform and everything was running smoothly. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

The only thing to mention is the lag time or delay in the streaming service. But honestly, the delay is in every streaming service and it does not affect the event and flow of the event. Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Hi Enej, Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support. We have noted your feedback and will be forwarding this to our developers and product team. :)

AV
Anna v.
Event Managerin
Mid-Market (51-1000 emp.)
"great support and continuous development"
5/5
What do you like best about Virtual PRO?

It's very flexible. We use Hubilo Broadcast Studio or others to create our online events.

We are constantly exploring something new on the platform and using this to improve the experience of our participants.

It's child's play for us to change the event to on-demand and make it last even longer.

With Deepanshi on our side, we have top-notch support and can be sure that everything is running on time until the event or even during our sessions.

She is always on hand to give us advice and support and keeps an overview and the necessary calm. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Some new features mean more work for ourselves in the event process, and we need a little time to arrange everything.

If the events are close to each other, we need to be flexible too. Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Hi Anna,Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support. We have noted your feedback and will be forwarding this to our developers and product team. :)

Lis Z.
LZ
Lis Z.
Project Officer Systematisation
Small-Business (50 or fewer emp.)
"Excellent platform, fantastic support"
4.5/5
What do you like best about Virtual PRO?

The platform itself is sleek, pretty, and has a very professional air - whilst also being simple enough to make both the back and front end navigation easily accessible to 99% of users. All the functionalities expected from a hybrid/online event tool are included and easy to use.

Most importantly, furthermore, we had excellent round the clock support from the very efficient and kind Zainab Ghadiali, who truly went out of her way to ensure that our experience would be as smooth as possible. Any comments and questions were picked up and answered or escalated (as required) within minutes. Working with her was truly a blast.

Lastly, communicating with the participants pre- during-, and post- event was very efficient and easy through the Hubilo email manager - any minor challenges we faced were picked up and passed on to the development team and will likely be resolved in the short future. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Though we are very pleased with the platform, we were fully informed of this, and it is not necessarily Hubilo-specific, it'd be great if the platform's functionality would also be fully accessible via VPN/secure connections/firewalls (especially rooms/lounges/1-1 meetings). (As a mitigation measure, we decided to disable some features.) Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Hi Liz, Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support. We have noted your feedback and will be forwarding this to our developers and product team. :)

Arun K.
AK
Arun K.
Back End Developer
Mid-Market (51-1000 emp.)
"Great User interface, Best customer support and Good Platform to Host Event"
5/5
What do you like best about Virtual PRO?

Even for new users, the platform and user interface were simple. The platform is excellent and straightforward to use. Customer service is excellent. On this platform, the session recordings are the greatest. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Reduce login issues for attendees on the day of the event communication is required between various registration sites. If several bugs are fixed, it would operate more effectively. Review collected by and hosted on G2.com.

AM
Armaghan M.
Small-Business (50 or fewer emp.)
"Great customer service and user friendly platform"
4.5/5
What do you like best about Virtual PRO?

Instant download of recordings, user friendly platform, great customer service support from Jenny and the team, providing instant help prior to the event and during the event. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

external subtitles not being embedded into the main screen, twitter icon not available, main page not being, screen share name being visible Review collected by and hosted on G2.com.

Kavita A.
KA
Kavita A.
Developer Marketing Lead- Asia Pacific & Japan. WW AI Marketing Program (DOT)
Enterprise (> 1000 emp.)
"Notified "THE" Platform for an seamless Virtual Experience!"
5/5
What do you like best about Virtual PRO?

I like the gamification feature on the notified platform. It helps us to connect with our Developers and give them a rich experience and a seamless user interaction. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

I cant think on top of my head.. well I think a robust Live Streaming capability would help me as a sponsor for the Hybrid/In person event. Review collected by and hosted on G2.com.