Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Very successful product, with a few shortcomings"
4.5/5
What do you like best about Virtual PRO?

What opportunities it provides to make our events more attractive. I'm thinking here of a great layout, interactivity and a really cool final experience for the event participant Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Setting up any event is sometimes a big challenge. The dashboard is unintuitive and important settings are buried deep in menus Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Checks the boxes for webinar platform but lacks customization"
4/5
What do you like best about Virtual PRO?

Attendee experience is easy and seamless. There are lots of features to tailor the experience to your brand. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

There’s lots of functionality but it lacks customization to always apply it the way that best fits your use case. Review collected by and hosted on G2.com.

Ramiro M.
RM
Ramiro M.
Digital Projects & eCommerce Manager
Mid-Market (51-1000 emp.)
"Efficient, well thought and data driven product."
5/5
What do you like best about Virtual PRO?

The backend and the streaming options. The product has really several features and mini but useful services, and some times I cant use them all for my lack of time. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

There are little details to improve but the support team always hear us and we get further developments. Review collected by and hosted on G2.com.

Verified User in Consulting
GC
Verified User in Consulting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Platform for impactful webinars"
5/5
What do you like best about Virtual PRO?

It has a lot of features that make running webinars a breeze and make them enjoyable for attendees Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

The pricing could be cheaper, especially for smaller companies. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
AI
Verified User in Industrial Automation
Mid-Market (51-1000 emp.)
"Great Tool for hosting international targeted webinars"
4.5/5
What do you like best about Virtual PRO?

- High Usability

- Great Customer Support

- Easy to integrate with CRM systems like especially HubSpot Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

- there are sometimes Bugs, but in such cases the Hubilo support replies quite quickly

- room for improvements regarding media assets hosting Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Marketing Assistant"
5/5
What do you like best about Virtual PRO?

Smooth event management with great engagement features. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

Some features feel clunky and could be more intuitive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great webinar tool"
5/5
What do you like best about Virtual PRO?

We used Hubilo webinar for one of our event and the overall experience was good with great ontime support from Ashutosh and team. We liked the seamless integration and engagement options, which made it really easy for our team to manage this event. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

The landing page builder require improvement as it isn't user friendly Review collected by and hosted on G2.com.

SL
Shunkecia L.
Mid-Market (51-1000 emp.)
"Nifty Product - Could use more innovation"
3.5/5
What do you like best about Virtual PRO?

- Tracks for different events

- “live” event schedule

- ability for participants to interact with each other

- "save to briefcase" feature

- virtual booths

- the help we received from Vijit Grover for our NAACP Convention from the Hubilo team was great and efficient! Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

- Very restricted on colors that we can use/the amount and control of colors

- Email templates/emails cannot be duplicated and have to be rebuilt

- The app has to be requested to be built

- The app preview doesn’t allow personalized screenshots pertaining to the event.

- Can’t filter notifications by day or get a calendar/timeline of notifications.

- Notifications only came through the topic and wasn’t clickable.

- Surveys had to be built within the app.

- Didn’t have a place to have sponsors uploaded

- Couldn’t build custom landing pages

- Had to have an email for speakers instead of just uploading them to the app Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Inspire Conference - Pranshu Pandey"
5/5
What do you like best about Virtual PRO?

The participants loved how interactive the platform was. As well, it was a very easy platform to use - from an organizer and participant perspective. The level of support was outstanding. From our CSM, Pranshu Pandey (who was amazing), to the 24 hour chat feature... it was top notch support! Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

The networking lounge did not offer "mass update" features - like changing the table size all at once. Also our participants felt that having the lounge be "searchable" or "sortable" would have helped. Also, the ability to add a little notice at the top of the lounge area (like a banner) with instructions to enable camera and mic - would have been helpful. With the rooms, having an "auto-record" feature would have been handy. Review collected by and hosted on G2.com.

Response from Hubilo Virtual of Virtual PRO

Thank you so much for taking the time out and sharing your experience with Hubilo! Glad that you liked the feature set and the support

Barbara G.
BG
Barbara G.
Mid-Market (51-1000 emp.)
"The CS is awesome, platform is easy-to-use but needs some improvement. The value for cost is great."
4/5
What do you like best about Virtual PRO?

Overall, we had a positive experience using Hubilo for our company’s virtual Summit!The best part of our Hubilo experience was working with Dev Khomdram, our Customer Experience Manager. Dev was super responsive and always willing to go the extra mile for us. He helped with our trainings on the platform, could trouble-shoot any issues we had and gave us live support during our event.

The Hubilo team in general also found different workarounds to a few limitations we had with the platform, which was really appreciated. They also listened to our feedback and rolled out some features we requested which was amazing! For example, after a request, the Hubilo team added a shortened, user-friendly version of the personalized event link on the registrant calendar. The platform is also intuitive and easy to set up in the backend. Review collected by and hosted on G2.com.

What do you dislike about Virtual PRO?

The downsides were that we had a few technical glitches during the live event that made for a poor audience experience and there were many limitations to the breakout rooms (ie. only 12 people on camera, a lot of people weren’t able to use the camera, there was no backstage area for hosts).

One thing to keep in mind is if you decide to build the Landing Page and host the event registration directly on HubSpot, there wasn’t a sufficient integration between platforms, so we had to use Zapier to get around this. You can get more advantage from Hubilo if you host everything for your event there.

Another downside the Hubilo team has been working to fix but couldn’t be solved in time for our event was related to email marketing limitations. When sending the event personalized link, we’re only able to send the registration link through one email type at a time. Hopefully, that will be fixed for future events. Review collected by and hosted on G2.com.