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Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/15/2025

"Good service for sharing files securely"

4/5

What do you like best about Virtru Secure Share?

Reassuringly secure, and relatively easy to use. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I have sometimes had trouble uploading large files, but this may have been down to issues with the files rather than Virtru. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

As a publicly listed business we need to be very careful sending confidential information. Virtru helps us share files securely. Review collected by and hosted on G2.com.

Blake W.

Pharmacist

Mid-Market (51-1000 emp.)

1/7/2025

"Pharmacy Emailing Medication Regimen Reviews"

3.5/5

What do you like best about Virtru Secure Share?

I like that a virtue provides a secure method for both the sender and recipient. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

For my purposes we use Google email, and every day for Virtru, the toggle does not stick from day to day. To get Virtru back, I have to "Remove from Chrome" and then go back in and "Add to Chrome". Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

It allows me to communicate to nursing home administrators by sending private patient information in a secure, confidential manner. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education

Enterprise (> 1000 emp.)

5/15/2025

"Important Documents Kept Safe"

5/5

What do you like best about Virtru Secure Share?

I like that there are many options given to send your documents like the watermark or the time allowance on the document. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

As of now, there is not a thing I dislike about Virtru Secure Share. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

I am not aware of any problem that is being solve. Review collected by and hosted on G2.com.

Roberta P.

Customer Success Manager

Mid-Market (51-1000 emp.)

2/8/2025

"User friendly and easy to use"

5/5

What do you like best about Virtru Secure Share?

It is efficient and easy to use. Virtru is also easy to explain how to use to my customers. I use Virtru and share it often with my customers and it is user friendly. It is easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I don't have any. I was worried about supporting our customers with using it but it was super easy. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

Since we work with school districts across the country, we have to ensure that student data is protected. Virtru meets these needs and helps our customers feel confident that their student data is safe. Review collected by and hosted on G2.com.

Reyhana K.

Social Worker

Mid-Market (51-1000 emp.)

5/8/2025

"Virtru Review"

1/5

What do you like best about Virtru Secure Share?

There is not much I like about this application. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

It sometimes does not appear to activate. Outside offices are not able to open the documents. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

It is not helpful to send to outside agencies. It is not beneficial. Review collected by and hosted on G2.com.

Response from Christa Wong of Virtru Secure Share

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Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

Brandy M.

Dental schedule coordinator

Small-Business (50 or fewer emp.)

5/9/2025

"Honestly, such a great way to send important documentation with great security ."

5/5

What do you like best about Virtru Secure Share?

Great way to keep private information secret and secure. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

Program could use a couple updates, make the website more colorful. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

Keeping private information, secure, and safe. Review collected by and hosted on G2.com.

Verified User in Insurance

Small-Business (50 or fewer emp.)

2/6/2025

"Relatively nice, not many issues when setting up"

4.5/5

What do you like best about Virtru Secure Share?

Not having to re-login when receiving secure messages from other Virtue members Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

Sometimes it will say the file is attached but it's just the title of it and no actual file. Think this is due to being sent from Outlook? Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

Needing to seemlessly send/receive emails/files with personal health information between my clients, and my clients-clients. Also, having the send me secure files link in my email signature is very helpful. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/8/2025

"Too time consuming to send a pdf with an email."

2.5/5

What do you like best about Virtru Secure Share?

the only good thing is knowing that my emails are secure. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

unable to send any pdf directly out of quickbooks Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

keeping email compliant with guidelines Review collected by and hosted on G2.com.

Mike L.

COO

Small-Business (50 or fewer emp.)

2/11/2025

"Secure but not easy to train, explain, implement, and use at lower levels in the org."

4/5

What do you like best about Virtru Secure Share?

Control over documents, the timed access that terminates automatically. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

Why is it in a separate location from the Virtur control panel? Everything should be accessible from the same user / admin dashbaord. The fact that it's separate makes it more difficult to train and rollout. Virtru secure messaging is already challenging enough to train as it is. Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

Financial document sharing. HIPAA sensitive doc sharing. Review collected by and hosted on G2.com.

Connor C.

Associate

Mid-Market (51-1000 emp.)

2/11/2025

"It's been solid. The second step can be confusing"

4/5

What do you like best about Virtru Secure Share?

It's really nice when receiving documents from clients. Convienent Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

The second step is a bit frustrating for older clients Review collected by and hosted on G2.com.

What problems is Virtru Secure Share solving and how is that benefiting you?

Collecting documents securely from clients Review collected by and hosted on G2.com.