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Virtru Secure Share Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of secure file sharing with Virtru Secure Share, ensuring their data remains protected. (56 mentions)
Users appreciate the ease of use of Virtru Secure Share, finding file sharing quick, intuitive, and seamless. (49 mentions)
Users praise the secure file sharing of Virtru Secure Share, finding it easy, quick, and reliable for data protection. (45 mentions)
Users value the ease of use for file sharing with Virtru Secure Share, appreciating its intuitive and secure interface. (33 mentions)
Users appreciate the data security of Virtru Secure Share, feeling confident in secure file sharing with encryption features. (29 mentions)
Users face access limitations with Virtru Secure Share, as it restricts usage to specific browsers and lacks seamless integration. (18 mentions)
Users experience email issues with reactivation, viewing sent emails, and delays, affecting the overall usability. (13 mentions)
Users find Virtru Secure Share not user-friendly, struggling with toggling settings and complicated file-sharing processes. (12 mentions)
Users face significant login issues, leading to frustration and the inability to send encrypted emails effectively. (10 mentions)
Users experience access issues with secure attachments and find the integration with Zendesk less seamless than desired. (9 mentions)
Users face upload issues with large files and delays when accessing secure attachments, impacting their experience. (9 mentions)
Users find the setup of Virtru Secure Share to be quite difficult, hindering onboarding and integration processes. (8 mentions)

Top Pros or Advantages of Virtru Secure Share

1. Security
Users value the ease of secure file sharing with Virtru Secure Share, ensuring their data remains protected.
See 56 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Send Files Safely with Ease"

What do you like about Virtru Secure Share?

It’s so easy to share files securely, and the encryption features give me confidence that my data is protected.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless and Secure File Sharing with Zero Hassle"

What do you like about Virtru Secure Share?

It's easy to use and makes sharing secure files quick and painless.

2. Ease of Use
Users appreciate the ease of use of Virtru Secure Share, finding file sharing quick, intuitive, and seamless.
See 49 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Send Files Safely with Ease"

What do you like about Virtru Secure Share?

It’s so easy to share files securely, and the encryption features give me confidence that my data is protected.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless and Secure File Sharing with Zero Hassle"

What do you like about Virtru Secure Share?

It's easy to use and makes sharing secure files quick and painless.

3. Secure Sharing
Users praise the secure file sharing of Virtru Secure Share, finding it easy, quick, and reliable for data protection.
See 45 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Send Files Safely with Ease"

What do you like about Virtru Secure Share?

It’s so easy to share files securely, and the encryption features give me confidence that my data is protected.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless and Secure File Sharing with Zero Hassle"

What do you like about Virtru Secure Share?

It's easy to use and makes sharing secure files quick and painless.

4. File Sharing
Users value the ease of use for file sharing with Virtru Secure Share, appreciating its intuitive and secure interface.
See 33 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effortless and Secure File Sharing with Zero Hassle"

What do you like about Virtru Secure Share?

It's easy to use and makes sharing secure files quick and painless.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Virtru is a life saver!"

What do you like about Virtru Secure Share?

That I can easily request files from employees via a link below my signature without having to explain much to them on the process, it's very intuitiv

5. Data Security
Users appreciate the data security of Virtru Secure Share, feeling confident in secure file sharing with encryption features.
See 29 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Send Files Safely with Ease"

What do you like about Virtru Secure Share?

It’s so easy to share files securely, and the encryption features give me confidence that my data is protected.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"Too time consuming to send a pdf with an email."

What do you like about Virtru Secure Share?

the only good thing is knowing that my emails are secure.

Top Cons or Disadvantages of Virtru Secure Share

1. Access Limitations
Users face access limitations with Virtru Secure Share, as it restricts usage to specific browsers and lacks seamless integration.
See 18 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Customer Support team using Secure Share"

What do you dislike about Virtru Secure Share?

My least favorite thing about Virtru is it's implementation into Zendesk isn't that seamless. It can be easier to use and quicker to access.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I am the key decision maker in the business."

What do you dislike about Virtru Secure Share?

The only thing I don't like is that I have to use the program in Chrome and not able to use it within my google email account on Safari. The price is

2. Email Issues
Users experience email issues with reactivation, viewing sent emails, and delays, affecting the overall usability.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use with Large Attachments, But Lacks Edge Support for Gmail"

What do you dislike about Virtru Secure Share?

Doesn’t have support for edge on Gmail which would make my life easier.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Virtru Review"

What do you dislike about Virtru Secure Share?

-Can't view sent emails sent through Virtru in emails inbox. - Will continuously spin when sending email encrypted and need to click out and choose W

3. Not User-Friendly
Users find Virtru Secure Share not user-friendly, struggling with toggling settings and complicated file-sharing processes.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Customer Support team using Secure Share"

What do you dislike about Virtru Secure Share?

My least favorite thing about Virtru is it's implementation into Zendesk isn't that seamless. It can be easier to use and quicker to access.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Virtu is super helpful to encrypt sensitive information when sharing without leaving Gmail"

What do you dislike about Virtru Secure Share?

When the file size is big (say > 200 MB), it seems I cannot drag and drop the file to Gmail but has to use Virtru's own system to share the file.

4. Login Issues
Users face significant login issues, leading to frustration and the inability to send encrypted emails effectively.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Virtru Review"

What do you dislike about Virtru Secure Share?

-Can't view sent emails sent through Virtru in emails inbox. - Will continuously spin when sending email encrypted and need to click out and choose W

Rafael S.
RS

Rafael S.

Small-Business (50 or fewer emp.)

2.5/5

"Confusing and Frustrating"

What do you dislike about Virtru Secure Share?

Long story short: the two times I needed Virtru, I was not able to use it and asked a colleague to do it for me as if I was incompetent. Virtru usa

5. Access Issues
Users experience access issues with secure attachments and find the integration with Zendesk less seamless than desired.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Customer Support team using Secure Share"

What do you dislike about Virtru Secure Share?

My least favorite thing about Virtru is it's implementation into Zendesk isn't that seamless. It can be easier to use and quicker to access.

AE

Allan E.

Enterprise (> 1000 emp.)

5.0/5

"Security should always be this easy"

What do you dislike about Virtru Secure Share?

The only downside that I can think of is that users seem to sometimes need to reactivate the browser extension more often than they would prefer. It's

6. Upload Issues
Users face upload issues with large files and delays when accessing secure attachments, impacting their experience.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great secure way to send sensitive data to partners"

What do you dislike about Virtru Secure Share?

It takes a while to upload data files if they are big

Reyhana K.
RK

Reyhana K.

Mid-Market (51-1000 emp.)

1.0/5

"Virtru Review"

What do you dislike about Virtru Secure Share?

It sometimes does not appear to activate. Outside offices are not able to open the documents.

7. Difficult Setup
Users find the setup of Virtru Secure Share to be quite difficult, hindering onboarding and integration processes.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Virtu is super helpful to encrypt sensitive information when sharing without leaving Gmail"

What do you dislike about Virtru Secure Share?

When the file size is big (say > 200 MB), it seems I cannot drag and drop the file to Gmail but has to use Virtru's own system to share the file.

UB B.
UB

UB B.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use and HIPAA protected"

What do you dislike about Virtru Secure Share?

verifcations are difficult to use for the users

Virtru Secure Share Reviews (85)

Reviews

Virtru Secure Share Reviews (85)

4.3
85 reviews
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Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
More Options
"Clunky Dashboard and Spam Issues Undermine Security"
What do you like best about Virtru Secure Share?

I like that its secure but honestly it sorta sucks. Sadly my company likes it so I am stuck. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

It gets lost in peoples spam and your dashboard and backend to the extension is clunky and hard to navigate. Review collected by and hosted on G2.com.

Response from Christa Wong of Virtru Secure Share
Editedit

Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

Ron K.
RK
Technical Consultant
Small-Business (50 or fewer emp.)
More Options
"Secure Share does what it says it does and well"
What do you like best about Virtru Secure Share?

I use this SW to securely send files to both internal and external company contacts. The SW works well and and like it should -- it is not any more complicated to use than just sending an email, but the email and attachments are secure. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

There is nothing I can think of that I don't like Review collected by and hosted on G2.com.

Jbavusa B.
JB
SBA Closing Specialist
Enterprise (> 1000 emp.)
More Options
"Very good software. Easy to use and helps provide a secure area to upload sensitive information."
What do you like best about Virtru Secure Share?

This is a very easy program to use and you can send it to anyone. All you have to do is send a link and whoever receives it can upload up to 20 files securely. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I really don't dislike much about this product! Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
More Options
"Working with Secure data, easy secure email, user friendly edit/expire options"
What do you like best about Virtru Secure Share?

the ease of uploading files editing access even after the email is sent. Security and user friendly ness overall. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

its perfect for the use case I need while sharing my documents, it does what it needs to. Review collected by and hosted on G2.com.

Kendra M.
KM
Recruiting
Mid-Market (51-1000 emp.)
More Options
"Gamechanger!"
What do you like best about Virtru Secure Share?

I enjoy how easy it is to request and receive documents in return. I use it every day in my work life, and it was very easy to set up and use even for people unfamiliar with the product. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I would love if there was an option to BCC requests so if bulk requests are being sent, not everyone is able to see the documents shared. Review collected by and hosted on G2.com.

kaliyah j.
KJ
Member Service Specialist
Mid-Market (51-1000 emp.)
More Options
"Itsthe best software to ensure we provide the best secure member service."
What do you like best about Virtru Secure Share?

The ease of it is the top perk. It is not hard to navigate for members. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

Sometimes the display trips me up but other than that it is fine. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
More Options
"DAVIS REVIEW"
What do you like best about Virtru Secure Share?

IT'S SECURED AND YOU CAN GO BACK AND LOOK AT WHAT YOU PREVIOUSLY SENT Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I do not have any dislike about virtru. virtru was the truths Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
More Options
"Virtru is easy to use!"
What do you like best about Virtru Secure Share?

Easy to use all around. I have no complaints Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

No downsides. Using Virtru is really easy Review collected by and hosted on G2.com.

Chris H.
CH
Account Manager
Mid-Market (51-1000 emp.)
More Options
"Good experience with Virtru for sending secure documents."
What do you like best about Virtru Secure Share?

Very helpful to be able to send secure information via email. Having an email plugin with Gmail makes it simple to use. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

Sending through the actual website can be difficult at times. Review collected by and hosted on G2.com.

Yao D.
YD
Clinical Quality Manager
Mid-Market (51-1000 emp.)
More Options
"Experience Using Virtru"
What do you like best about Virtru Secure Share?

Very easy to use. Just click the button and it s done. Review collected by and hosted on G2.com.

What do you dislike about Virtru Secure Share?

I don't dislike anything about using Virtru Secure Share. Review collected by and hosted on G2.com.

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