---
title: Virtru Secure Share Reviews
meta_title: 'Virtru Secure Share Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 119 reviews by the users' company size, role or industry
  to find out how Virtru Secure Share works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 119
  scale: '5'
date_modified: '2026-07-22'
parent_category:
  name: Cloud Security
  url: https://www.g2.com/categories/cloud-security
---

# Virtru Secure Share Reviews
**Vendor:** Virtru  
**Category:** [Cloud File Security Software](https://www.g2.com/categories/cloud-file-security)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 119
## About Virtru Secure Share
Virtru Secure Share is a cloud-native secure file transfer solution designed to simplify sharing sensitive documents. Advanced encryption, customizable access controls, and complete data visibility ensure a seamless and secure user experience. Users maintain full control over their data, with the ability to revoke access at any time—providing peace of mind when sharing sensitive information such as intellectual property, personally identifiable information (PII), personal healthcare information (PHI), and other regulated data. Accessible via any web browser or integrated with popular business applications like Google Drive, Zendesk, and Confluence, Virtru Secure Share delivers robust file protection wherever your files are shared.



## Virtru Secure Share Pros & Cons
**What users like:**

- Users appreciate the **strong security and control** offered by Virtru Secure Share, ensuring safe and traceable sharing. (66 reviews)
- Users praise the **ease of use** of Virtru Secure Share, enjoying its intuitive interface and quick setup process. (62 reviews)
- Users love that Virtru Secure Share offers **secured sharing** experiences for both large files and sensitive information. (51 reviews)
- Users value the **secured file sharing experience** of Virtru Secure Share, finding it easy and efficient for large files. (40 reviews)
- Users appreciate the **data security** of Virtru Secure Share, confidently sharing confidential information with enhanced protection. (29 reviews)
- Users appreciate the **secure file sharing** features of Virtru Secure Share, ensuring safe collection of sensitive data. (28 reviews)
- Simple (26 reviews)
- Easy Sharing (22 reviews)
- Encryption (21 reviews)
- Sharing Ease (21 reviews)

**What users dislike:**

- Users face **access limitations** with Virtru Secure Share, complicating document sharing and communication with recipients. (21 reviews)
- Users often experience **email issues** with slow loading times and delivery failures, particularly with Google accounts. (20 reviews)
- Users find Virtru Secure Share&#39;s interface **not user-friendly** , leading to confusion during setup and message access. (14 reviews)
- Users experience **email encryption issues** , facing challenges with reactivation, aliases, and a complicated user interface. (13 reviews)
- Users often face **access issues** with shared documents, leading to communication difficulties and confusion for recipients. (12 reviews)
- File Sharing Issues (12 reviews)
- Users struggle with **login issues** , facing challenges like app loading delays and automatic deactivation during use. (12 reviews)
- Users find the **navigation cumbersome** with multiple screens and integration issues, impacting overall usability of Virtru Secure Share. (11 reviews)
- Users find the setup of Virtru Secure Share to be quite **difficult** , hindering onboarding and integration processes. (10 reviews)
- Technical Issues (10 reviews)

## Virtru Secure Share Reviews
  ### 1. Easy to Use, Fairly Priced, and Makes Us Feel Secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Virtru Secure Share?**

Very easy to use at a fair price. Makes us feel safe in what we send.

**What do you dislike about Virtru Secure Share?**

sometimes we need to reactivate it on our email & the fact that when an employee gets married, it is hard to add an alias for usage.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

let us know we need to use the main email address & not the alias of that employee for it to work

  ### 2. Great Concept, But Frustrating Integration with Zendesk

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

I like the concept and idea of it, but it's implementation is poor and I've found it frustrating to use.

**What do you dislike about Virtru Secure Share?**

It's difficult to understand when used in Zendesk, it's ease of use could be better as it's hard to tell providers that they will receive a seperate email with the passcode to open their file. I don't think they understand the process. It doesn't always work and I have to resend files multiple times. It needs to be more easily integrated into Zendesk, because it's kind of a mess as it is right now.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

HIPAA compliant messaging, but it's not really benefiting me because most of the time it doesn't work through Zendesk

**Official Response from Christa Wong:**

> Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share for Zendesk. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

  ### 3. Easy to Use and Reliable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about Virtru Secure Share?**

Easy to use and protects confidential information.

**What do you dislike about Virtru Secure Share?**

Sometimes it takes too long to load an email.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Confidential information

  ### 4. Secure Sharing Made Easy, But Occasional Access Issues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

Virtru Secure Share makes it easy to share confidential information between sites and know that it's safe.  With the click of a button, I know my documents are secured.

**What do you dislike about Virtru Secure Share?**

Sometimes, I have had recipients have issues with accessing shared secure documents which makes it difficult to communicate at times.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

When we need to share confidential data across sites, this product makes that easy to use and access data.

  ### 5. Virtu is super helpful to encrypt sensitive information when sharing without leaving Gmail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Virtru Secure Share?**

The ability to encrypt messages and attachments with ease, without leaving Gmail.

**What do you dislike about Virtru Secure Share?**

When the file size is big (say > 200 MB), it seems I cannot drag and drop the file to Gmail but has to use Virtru's own system to share the file. 

In this case, it is not that straightforward to share.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

While there are many alternative exist in market to encrypt messages and attachments, many requires encrypting the files first then send it over via Gmail. Virtru Secure Share is well integrated with Gmail and it allows users to encrypt email content and attachments, without leaving Gmail. This is super helpful and make it very convenient to use.

  ### 6. I am the key decision maker in the business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Secure Share?**

I like that I can send HIPAA compliant emails with ease.  The recipients are also able to recieve without complication

**What do you dislike about Virtru Secure Share?**

The only thing I don't like is that I have to use the program in Chrome and not able to use it within my google email account on Safari.  The price is also an issue, I feel it is a bit pricey and I have to pay upfront for the year.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

The problem it is solving, is allowing my company to send confidential emails to clients without it being exposed.  This benefits my company because it offers a level of trust from our clients.

**Official Response from Christa Wong:**

> Thank you for your review! We’re glad to hear that Virtru Secure Share is helping you send HIPAA-compliant emails with ease and providing value to your business.

We wanted to clarify that Secure Share is compatible with Safari, and you should be able to use it within your Google email account. If you're experiencing any issues, our support team would be happy to assist you. Please feel free to reach out via our Support Center (https://support.virtru.com/hc/en-us) for further guidance.

We appreciate your feedback!

  ### 7. Confidently Sharing Sensitive Info with Virtru

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lashonda W. | CCR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Virtru Secure Share?**

The platform makes it incredibly easy to send sensitive documents without worrying about data breaches or complicated encryption steps. The interface is intuitive, and I appreciate that recipients don’t need to create an account to access the files securely. It streamlines secure communication without sacrificing compliance or control.

**What do you dislike about Virtru Secure Share?**

While overall I’m very satisfied, one minor drawback is the limited customization options for message notifications or branding. It would be helpful to tailor the experience a bit more to reflect our organization's look and feel. Additionally, there can occasionally be a slight delay when uploading larger files, though it's not a major issue.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Virtru Secure Share solves the problem of securely transmitting sensitive information without risking data breaches or compliance violations. In my role, I handle documents that include personal and protected information, and Virtru ensures that this data is encrypted and only accessible to the intended recipient. This not only protects our customers but also gives me peace of mind and helps our organization stay aligned with privacy regulations like HIPAA or GDPR.

  ### 8. Very nice feature

**Rating:** 5.0/5.0 stars

**Reviewed by:** CJ M. | Agent &amp; Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Virtru Secure Share?**

It's another avenue to securely share information and documents. Our clients love the option to utilize the secure emailing service even if they do not have it themselves. It also provides another option if end-users are unable to receive normal Virtru secure emails. Our entire team has the link for our secure share in the signature of our emails for easy access.

**What do you dislike about Virtru Secure Share?**

I have not run into any issues with it. Overall, works great. Assistance when needed can be tricky, you have to email customer service.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Enabling end-users the ability to send information securely when they do not have a secure emailing function.

  ### 9. Intuitive, Easy-to-Use Secure File Sharing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Military | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2026

**What do you like best about Virtru Secure Share?**

It is very intuitive and easy to use, for both sending and receiving secure files.

**What do you dislike about Virtru Secure Share?**

It is a simple and solid secure file sharing tool, nothing in particular sticks out to me as improvable.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

The secure sharing of CUI for CMMC compliance.

  ### 10. Customer Support team using Secure Share

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

The best thing about secure share is being able to keep personal information confidential and ensure PHI is handled accurately.

**What do you dislike about Virtru Secure Share?**

My least favorite thing about Virtru is it's implementation into Zendesk isn't that seamless. It can be easier to use and quicker to access.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Virtru Secure Share is able to encrypt messages that protects the confidentiality between both parties.

  ### 11. Secure Information Sharing, But Too Many Steps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

I know that it is a secure way to share and receive information.

**What do you dislike about Virtru Secure Share?**

The process takes too many steps for the person on the receiving end, and it is not very intuitive to use.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It enables me to share information more securely and gives me peace of mind that the correct person is accessing communications.

**Official Response from Christa Wong:**

> Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

  ### 12. Virtru Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Virtru Secure Share?**

- Sends/receives confidential information encrypted. 
- No log in required for end users.
-Simplistic in accessing encrypted documents.

**What do you dislike about Virtru Secure Share?**

-Can't view sent emails sent through Virtru in emails inbox.
- Will continuously spin when sending email encrypted and need to click out and choose Wait for it to populate.
- No alerts when you have to relog in, so sometimes we will accidentally send something out and it won't be encrypted.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Virtru is solving our encryption emails without the end user needing to create another log in.

  ### 13. VIRTRU - exactly what you need for your documents to stay secure

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amanda H. | Director Payroll and Payments, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Virtru Secure Share?**

It's so great that you can add it to Zendesk, when sending PII information. It's very user friendly, and once activated, there are no problems with it. I have to send tons of emails a day with PII info, so having a secure platform like Virtru makes that very easy. If there are any problems, Customer Support is very easy to get a hold of. I highly recommend giving them a try.

**What do you dislike about Virtru Secure Share?**

Possibly having to reactivate from time to time.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

We have a ton of PII and it's helping to secure that information.

  ### 14. Easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie H. | Employee Experience Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

super easy for our new hires to use and submit their information safely.

**What do you dislike about Virtru Secure Share?**

Sometimes when I log in, I can't access prior submissions. I think it's my issue but logging out and back in seems to fix it.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

safely submitting identifications for  I9 verifiation

  ### 15. Excellent Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joshua L. | Director of IT, Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Virtru Secure Share?**

That I can add a sensitive file to the secure share and then share it out to who needs to see it

**What do you dislike about Virtru Secure Share?**

I have not found anything yet that I do not like

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Being able to send sensitive information

  ### 16. An excellent way to have PII and PHI sent to you without worry about security or compliance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill D. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

Very easy to use, does not require anyone to have a Virtru account to use and keeps all data safe.

**What do you dislike about Virtru Secure Share?**

I have not found anything to dislike about secure share.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

How to send or receive sensitive data without worry about compliance violations.

  ### 17. Easy to Use with Large Attachments, But Lacks Edge Support for Gmail

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

Fairly easy to use and supports large attachments

**What do you dislike about Virtru Secure Share?**

Doesn’t have support for edge on Gmail which would make my life easier.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

We are a HIPAA compliant healthcare company who needs this for sharing phi and other sensitive information.

  ### 18. Easy "in gmail" secure attachment sending and receiving service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meredith R. | Billing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Virtru Secure Share?**

Virtru is very easy to use with gmail.  You can toggle it on or off.  You can provide a detailed email with the secured attachment and a brief synopsis that is not secured.

**What do you dislike about Virtru Secure Share?**

I find that the amount of times I have to refresh chrome/gmail to turn the service back on seems high but it is easy to "reset" and provides recommendation on screen when you need to refresh the page to reactivate it.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Virtru provides a secure feature for sending and receiving files while using gmail.

  ### 19. Easy to share important documents

**Rating:** 3.5/5.0 stars

**Reviewed by:** abril z. | Lien Negotiator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2025

**What do you like best about Virtru Secure Share?**

It suggests when it's best to be used when sharing certain documents

**What do you dislike about Virtru Secure Share?**

I have no complaints or issues I've encountered so far.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It helps prevent phishing from harmful companies that have been attacking medical providers lately. Makes sharing important documents a breeze.

  ### 20. Outstanding Security Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

Ease of use. Ease of Integration. This fact that it is secure.

**What do you dislike about Virtru Secure Share?**

I have not yet come across anything I have disliked.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

We have limitation on how large of files can come through our email and in the mortgage world we require a lot of documents; some of which can be quite large. This provides a secure way for customers to be able to send me those documents.

  ### 21. Effortless and Secure File Sharing with Zero Hassle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about Virtru Secure Share?**

It's easy to use and makes sharing secure files quick and painless.

**What do you dislike about Virtru Secure Share?**

Nothing comes to mind. I haven't run into any issues.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Makes sharing secure files with PII a breeze.

  ### 22. Super Easy to Use, No Complaints

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Virtru Secure Share?**

It is ease of use and very straight forward

**What do you dislike about Virtru Secure Share?**

I cannot think of anything a dislike about it.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Secure way to share large files

  ### 23. Great for emails, challenging on GDrive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about Virtru Secure Share?**

Easy to encrypt emails seamlessly through the Gmail GUI. Very good implementation with minimal impact on Gmail usability.

**What do you dislike about Virtru Secure Share?**

The Virtru GDrive implementation continuously does not let me decrypt files from the GUI. The Decrypt option just stays greyed out. Additionally, I believe the GDrive implementation significantly slows down the webpage.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Send sensitive data via email and protect sensitive files from non-authorized users.

**Official Response from Mike Morper:**

> Hi there and thank you for your candid, honest feedback. I am on the product team and would like to dig in a bit more on your Google Drive integration challenge from within Secure Share. If you're open to it, please find a time that works good for you so that we can have a chat. Thanks again for the consideration. https://calendly.com/morps/30min

  ### 24. Easy to use and effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Virtru Secure Share?**

Can send emails to people who don't have Virtru, and yet it still encrypts the email.  They can reply, and their email will also be encrypted.

**What do you dislike about Virtru Secure Share?**

If you try to encrypt right after attaching a file, you get an error, telling you to wait.  It should just hang onto that request and process it after it is done attaching the file.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Share health data back and forth

  ### 25. Definitely very usefull

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

I like knowing that my files are secured and also the steps are pretty easy going through when attaching the files.

**What do you dislike about Virtru Secure Share?**

Sometimes I have trouble with the app loading within Zendesk but logging out and logging in helps!

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It is definitely solving the problem when it comes to phishing and sharing HIPAA to people that should not have this information.

  ### 26. Clunky Dashboard and Spam Issues Undermine Security

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Virtru Secure Share?**

I like that its secure but honestly it sorta sucks. Sadly my company likes it so I am stuck.

**What do you dislike about Virtru Secure Share?**

It gets lost in peoples spam and your dashboard and backend to the extension is clunky and hard to navigate.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Keeps the client info private which keeps us in accordance with grants.

**Official Response from Christa Wong:**

> Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

  ### 27. Secure Share does what it says it does and well

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ron K. | Technical Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Virtru Secure Share?**

I use this SW to securely send files to both internal and external company contacts.  The SW works well and and like it should -- it is not any more complicated to use than just sending an email, but the email and attachments are secure.

**What do you dislike about Virtru Secure Share?**

There is nothing I can think of that I don't like

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Ability to encrypt a file and share it, easily

  ### 28. Very good software.  Easy to use and helps provide a secure area to upload sensitive information.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jbavusa B. | SBA Closing Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Virtru Secure Share?**

This is a very easy program to use and you can send it to anyone.  All you have to do is send a link and whoever receives it can upload up to 20 files securely.

**What do you dislike about Virtru Secure Share?**

I really don't dislike much about this product!

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It helps our customers upload up to 20 files in one email and it's so easy to use and file

  ### 29. Working with Secure data, easy secure email, user friendly edit/expire options

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

the ease of uploading files editing access even after the email is sent. Security and user friendly ness overall.

**What do you dislike about Virtru Secure Share?**

its perfect for the use case I need while sharing my documents, it does what it needs to.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

secure email attachments, access management of the files, and editing the emails.

  ### 30. Gamechanger!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kendra M. | Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Virtru Secure Share?**

I enjoy how easy it is to request and receive documents in return. I use it every day in my work life, and it was very easy to set up and use even for people unfamiliar with the product.

**What do you dislike about Virtru Secure Share?**

I would love if there was an option to BCC requests so if bulk requests are being sent, not everyone is able to see the documents shared.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

In day to day work, we are constantly requesting personal information and confidential documents, and this program provides peace of mind for all of our employees to ensure their documents are safe and secure.

  ### 31. Itsthe best software to ensure we provide the best secure member service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** kaliyah j. | Member Service Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

The ease of it is the top perk. It is not hard to navigate for members.

**What do you dislike about Virtru Secure Share?**

Sometimes the display trips me up but other than that it is fine.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Securely sending files when clients need them virtually but it contains sensitive information, we don't want compromised.

  ### 32. DAVIS REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Secure Share?**

IT'S SECURED AND YOU CAN GO BACK AND LOOK AT WHAT YOU PREVIOUSLY SENT

**What do you dislike about Virtru Secure Share?**

I do not have any dislike about virtru. virtru was the truths

**What problems is Virtru Secure Share solving and how is that benefiting you?**

it's solving if a person sends something I can go back and look and see where the data is

  ### 33. Virtru is easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

Easy to use all around. I have no complaints

**What do you dislike about Virtru Secure Share?**

No downsides. Using Virtru is really easy

**What problems is Virtru Secure Share solving and how is that benefiting you?**

I am able to email patients information related to their medical history and patients are able to securely and safely send me their medical records

  ### 34. Good experience with Virtru for sending secure documents.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris H. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Virtru Secure Share?**

Very helpful to be able to send secure information via email. Having an email plugin with Gmail makes it simple to use.

**What do you dislike about Virtru Secure Share?**

Sending through the actual website can be difficult at times.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Helps me to send data about users to my merchants. Keeps the data secure.

  ### 35. Experience Using Virtru

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yao D. | Clinical Quality Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Virtru Secure Share?**

Very easy to use. Just click the button and it s done.

**What do you dislike about Virtru Secure Share?**

I don't dislike anything about using Virtru Secure Share.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Going through so many processes for securing messages and protecting documents from a cyber attack.

  ### 36. Straightforward way to secure your messages

**Rating:** 4.5/5.0 stars

**Reviewed by:** Morgan P. | EDI Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Virtru Secure Share?**

I like that it is fairly easy for those I send messages to to unencrypt and view them securely.

**What do you dislike about Virtru Secure Share?**

I wish the Zendesk integration was a little better. Sometimes when I try to submit I get the black dot and it will not finalize/submit. I have to refresh and lose my message.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

One of the recent improvements has allowed CC'd people to read secure messages. That has been a huge plus. The main thing this allows is me to send HIPAA secure information to the intended recipient.

  ### 37. Easy to use software that met my needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Walter R. | Research Scientist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Secure Share?**

It was easy to use and integrated nicely into our email software. It felt secure and did not introduce any unwelcome complications to the data transfer process.

**What do you dislike about Virtru Secure Share?**

There were a few additional boxes that had to be clicked to send the email. The password scan feature was a bit clunky and chains for which passwords were detected always created a popup, even when I had previously clicked through it.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It allows me to securly send data that must be encrypted.

  ### 38. Great SecureShare and File Encryption tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Virtru Secure Share?**

I like the ability to be able to share encrypted files with vendors securely by adding expiration dates and watermarking for confidential files. 
Great tool.

**What do you dislike about Virtru Secure Share?**

SSO functionality and setup should be able to be configured by our admins. 
So far nothing that I dislike but looking forward for more functionality being added

**What problems is Virtru Secure Share solving and how is that benefiting you?**

We are using virtu to replace kiteworks because we are leaning towards Google workspace from Microsoft and we needed a secure file share and encryption tool and virtru was just perfect for what we needed

  ### 39. Virtru: Secure Share

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Virtru Secure Share?**

I use Virtru Secure Share to share IEP drafts and other sensitive documents with my families of students I work with. It is very easy to set up and not that hard for those who receive a document to then unencrypt and view it. I appreciate that Virtru helps me do my job in a safe and secure way! I also like that it allows you to see who has viewed the files too. Then I know if I need to give it more time or a reminder.

**What do you dislike about Virtru Secure Share?**

It can seem like a scary/hard thing, but it really isn't.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

I can send things in a Hipaa compliant way so that not anyone could access the files.

  ### 40. Simple and quick and I know my things are secured

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian T. | Leave administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Virtru Secure Share?**

Attachment of files are adding very secure.

**What do you dislike about Virtru Secure Share?**

n/a I don't believe anything should be changed.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Sending social security number securely.

  ### 41. Good service for sharing files securely

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Virtru Secure Share?**

Reassuringly secure, and relatively easy to use.

**What do you dislike about Virtru Secure Share?**

I have sometimes had trouble uploading large files, but this may have been down to issues with the files rather than Virtru.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

As a publicly listed business we need to be very careful sending confidential information. Virtru helps us share files securely.

  ### 42. Pharmacy Emailing Medication Regimen Reviews

**Rating:** 3.5/5.0 stars

**Reviewed by:** Blake W. | Pharmacist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Virtru Secure Share?**

I like that a virtue provides a secure method for both the sender and recipient.

**What do you dislike about Virtru Secure Share?**

For my purposes we use Google email, and every day for Virtru, the toggle does not stick from day to day. To get Virtru back, I have to "Remove from Chrome"  and then go back in and "Add to Chrome".

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It allows me to communicate to nursing home administrators by sending private patient information in a secure, confidential manner.

  ### 43. Important Documents Kept Safe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Virtru Secure Share?**

I like that there are many options given to send your documents like the watermark or the time allowance on the document.

**What do you dislike about Virtru Secure Share?**

As of now, there is not a thing I dislike about Virtru Secure Share.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

I am not aware of any problem that is being solve.

  ### 44. User friendly and easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roberta P. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2025

**What do you like best about Virtru Secure Share?**

It is efficient and easy to use. Virtru is also easy to explain how to use to my customers. I use Virtru and share it often with my customers and it is user friendly. It is easy to implement.

**What do you dislike about Virtru Secure Share?**

I don't have any. I was worried about supporting our customers with using it but it was super easy.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Since we work with school districts across the country, we have to ensure that student data is protected. Virtru meets these needs and helps our customers feel confident that their student data is safe.

  ### 45. Virtru Review

**Rating:** 1.0/5.0 stars

**Reviewed by:** Reyhana K. | Social Worker, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Virtru Secure Share?**

There is not much I like about this application.

**What do you dislike about Virtru Secure Share?**

It sometimes does not appear to activate. Outside offices are not able to open the documents.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

It is not helpful to send to outside agencies. It is not beneficial.

**Official Response from Christa Wong:**

> Hello, Thank you for taking time to leave us a review. I'm sorry to hear about your poor experience with Virtru Secure Share. Please reach out to our support team at https://support.virtru.com/hc/en-us/requests/new and submit a ticket or you can reach out to me directly at cwong@virtru.com and I connect with the right person. We're happy to help resolve any issues you are encountering.

  ### 46. Honestly, such a great way to send important documentation with great security .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandy M. | Dental schedule coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Virtru Secure Share?**

Great way to keep private information secret and secure.

**What do you dislike about Virtru Secure Share?**

Program could use a couple updates, make the website more colorful.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Keeping private information, secure, and safe.

  ### 47. Relatively nice, not many issues when setting up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Virtru Secure Share?**

Not having to re-login when receiving secure messages from other Virtue members

**What do you dislike about Virtru Secure Share?**

Sometimes it will say the file is attached but it's just the title of it and no actual file. Think this is due to being sent from Outlook?

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Needing to seemlessly send/receive emails/files with personal health information between my clients, and my clients-clients. Also, having the send me secure files link in my email signature is very helpful.

  ### 48. Too time consuming to send a pdf with an email.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Virtru Secure Share?**

the only good thing is knowing that my emails are secure.

**What do you dislike about Virtru Secure Share?**

unable to send any pdf directly out of quickbooks

**What problems is Virtru Secure Share solving and how is that benefiting you?**

keeping email compliant with guidelines

  ### 49. Secure but not easy to train, explain, implement, and use at lower levels in the org.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike L. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Secure Share?**

Control over documents, the timed access that terminates automatically.

**What do you dislike about Virtru Secure Share?**

Why is it in a separate location from the Virtur control panel? Everything should be accessible from the same user / admin dashbaord. The fact that it's separate makes it more difficult to train and rollout. Virtru secure messaging is already challenging enough to train as it is.

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Financial document sharing. HIPAA sensitive doc sharing.

  ### 50. It's been solid. The second step can be confusing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Connor C. | Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about Virtru Secure Share?**

It's really nice when receiving documents from clients. Convienent

**What do you dislike about Virtru Secure Share?**

The second step is a bit frustrating for older clients

**What problems is Virtru Secure Share solving and how is that benefiting you?**

Collecting documents securely from clients



- [View Virtru Secure Share pricing details and edition comparison](https://www.g2.com/products/virtru-secure-share/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-22+19%3A13%3A29+-0500&secure%5Bsession_id%5D=81a1f08c-04f8-4894-8d15-b6863c4fbd84&secure%5Btoken%5D=dcf27480529f12438a853aaa26b685187d0f57b471671d869cf9a70ba0757a58&format=llm_user)
## Virtru Secure Share Integrations
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Google for Education](https://www.g2.com/products/google-for-education/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

## Virtru Secure Share Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Data Protection**
- Data Masking
- Data Encryption/Security
- Data loss Prevention
- Anomoly Detection
- Sensitive Data Compliance

**Data Protection**
- Sensitive Data Discovery
- Structured and Unstructured Data
- Encryption
- Persistent Protection
- Data Governance and Access Management
- Audit and Reporting

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Encryption**
- Email Encryption
- Messaging Encryption
- File Transfer Encryption
- Data Encryption
- Document Encryption

**Compliance**
- Access Management
- DLP Configuration
- Sensitive Data Compliance

**Analysis**
- Cloud Gap Analytics
- Compliance Monitoring
- User Analytics

**Compliance**
- DLP Configuration

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Compliance**
- Authentication
- Access Management

**Administration**
- Database Management
- Backup
- API / integrations

**Administration**
- Auditing
- Data Discovery
- Access Control

**Usability**
- Cross-Platforms

**Identity**
- SSO
- Governance
- User Analytics

**Management**
- Backup
- Recovery
- File Management

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

## Top Virtru Secure Share Alternatives
  - [Check Point Email Security](https://www.g2.com/products/check-point-email-security/reviews) - 4.6/5.0 (487 reviews)
  - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (521 reviews)
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