--- title: Virtru Email Encryption Reviews meta\_title: 'Virtru Email Encryption Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 417 reviews by the users' company size, role or industry to find out how Virtru Email Encryption works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 417 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Email Security url: https://www.g2.com/categories/email-security --- ### Virtru Email Encryption Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Virtru Email Encryption, making secure communication simple for everyone. [(80 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1605374&qs=pros-and-cons#reviews) Users value the **security** of Virtru Email Encryption, ensuring message access is restricted to intended recipients only. [(78 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606136&qs=pros-and-cons#reviews) Users love the **ease of use** of Virtru Email Encryption, simplifying email security with just a click. [(66 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603976&qs=pros-and-cons#reviews) Users value the **ease of use** of Virtru Email Encryption, enjoying quick setup and seamless integration with Gmail. [(56 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1604754&qs=pros-and-cons#reviews) Users value the **secure communication** that Virtru Email Encryption provides for sharing sensitive information with confidence. [(45 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603782&qs=pros-and-cons#reviews) Users experience **email issues** with Virtru, including delivery failures and difficulties for recipients unfamiliar with the platform. [(55 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603865&qs=pros-and-cons#reviews) Users experience **email encryption issues** with vendors struggling to receive or open encrypted documents, causing frustration. [(44 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606425&qs=pros-and-cons#reviews) Users face **access issues** , struggling to open emails, especially from unfamiliar platforms like government agencies and hospitals. [(29 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606063&qs=pros-and-cons#reviews) Users experience **encryption issues** that disrupt document delivery and complicate communication with vendors and clients. [(26 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606056&qs=pros-and-cons#reviews) Users face **access limitations** as clients often struggle to open Virtru-encrypted emails, leading to communication challenges. [(20 mentions)](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1605079&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Virtru Email Encryption ##### 1. Ease of Use Users appreciate the **ease of use** of Virtru Email Encryption, making secure communication simple for everyone. [ See 80 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1605374&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you like about Virtru Email Encryption? I appreciate the simplicity of encrypting documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Secure Emailing with Virtru" What do you like about Virtru Email Encryption? I personally like how it's possible to leverage existing credentials through systems like Google or Office 365, or even email-based authentication, as ##### 2. Security Users value the **security** of Virtru Email Encryption, ensuring message access is restricted to intended recipients only. [ See 78 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606136&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you like about Virtru Email Encryption? I appreciate the simplicity of encrypting documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Secure Emailing with Virtru" What do you like about Virtru Email Encryption? I personally like how it's possible to leverage existing credentials through systems like Google or Office 365, or even email-based authentication, as ##### 3. Encryption Users love the **ease of use** of Virtru Email Encryption, simplifying email security with just a click. [ See 66 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603976&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you like about Virtru Email Encryption? I appreciate the simplicity of encrypting documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Secure Emailing with Virtru" What do you like about Virtru Email Encryption? I personally like how it's possible to leverage existing credentials through systems like Google or Office 365, or even email-based authentication, as ##### 4. Email Encryption Users value the **ease of use** of Virtru Email Encryption, enjoying quick setup and seamless integration with Gmail. [ See 56 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1604754&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you like about Virtru Email Encryption? I appreciate the simplicity of encrypting documents ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Secure Emailing with Virtru" What do you like about Virtru Email Encryption? I personally like how it's possible to leverage existing credentials through systems like Google or Office 365, or even email-based authentication, as ##### 5. Secure Communication Users value the **secure communication** that Virtru Email Encryption provides for sharing sensitive information with confidence. [ See 45 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603782&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa F.") LF Lisa F. Mid-Market (51-1000 emp.) 4.5/5 "Secure Emailing with Minor Mobile Hurdle" What do you like about Virtru Email Encryption? I feel like Virtru Email Encryption keeps sensitive information safe. The initial setup was pretty easy. ![Elizabeth L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth L.") EL Elizabeth L. 4.5/5 "Effortless Security, BUT Email Confusion" What do you like about Virtru Email Encryption? I use Virtru Email Encryption for work and it helps keep our data and our patients' data safe and secure. It's easy and fast to use, and I find the au ### 5 Cons or Disadvantages of Virtru Email Encryption ##### 1. Email Issues Users experience **email issues** with Virtru, including delivery failures and difficulties for recipients unfamiliar with the platform. [ See 55 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1603865&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you dislike about Virtru Email Encryption? AT times some of our vendors, like the Santa Barbara county courts are unable to receive the encrypted documents. It may be due to their software but ![Lisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa F.") LF Lisa F. Mid-Market (51-1000 emp.) 4.5/5 "Secure Emailing with Minor Mobile Hurdle" What do you dislike about Virtru Email Encryption? Sometimes, especially after a reboot, I have to activate the app again. I wish it were easier to open from my phone. There are several steps to openin ##### 2. Email Encryption Issues Users experience **email encryption issues** with vendors struggling to receive or open encrypted documents, causing frustration. [ See 44 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606425&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you dislike about Virtru Email Encryption? AT times some of our vendors, like the Santa Barbara county courts are unable to receive the encrypted documents. It may be due to their software but ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Strong Security, But Occasional Sending Issues" What do you dislike about Virtru Email Encryption? Sometimes Virtru doesn't always send the message after encryption. So I have to redo all the steps until it does. ##### 3. Access Issues Users face **access issues** , struggling to open emails, especially from unfamiliar platforms like government agencies and hospitals. [ See 29 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606063&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa F.") LF Lisa F. Mid-Market (51-1000 emp.) 4.5/5 "Secure Emailing with Minor Mobile Hurdle" What do you dislike about Virtru Email Encryption? Sometimes, especially after a reboot, I have to activate the app again. I wish it were easier to open from my phone. There are several steps to openin ![Claudia K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Claudia K.") CK Claudia K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly and Secure, Minor Timeout Issue" What do you dislike about Virtru Email Encryption? I don't think it should time out. ##### 4. Encryption Issues Users experience **encryption issues** that disrupt document delivery and complicate communication with vendors and clients. [ See 26 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1606056&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Simplicity" What do you dislike about Virtru Email Encryption? AT times some of our vendors, like the Santa Barbara county courts are unable to receive the encrypted documents. It may be due to their software but ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Strong Security, But Occasional Sending Issues" What do you dislike about Virtru Email Encryption? Sometimes Virtru doesn't always send the message after encryption. So I have to redo all the steps until it does. ##### 5. Access Limitations Users face **access limitations** as clients often struggle to open Virtru-encrypted emails, leading to communication challenges. [ See 20 mentions ](https://www.g2.com/products/virtru-email-encryption/reviews?filters%5Bsentiment_snippet%5D=1605079&qs=pros-and-cons#reviews) See Related User Reviews TG Tammy G. Mid-Market (51-1000 emp.) 0.0/5 "Does not work with Office 365 Outlook email." What do you dislike about Virtru Email Encryption? I do not like that I am unable to use with Office 365 Outlook mail. ![Lisa F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa F.") LF Lisa F. Mid-Market (51-1000 emp.) 4.5/5 "Secure Emailing with Minor Mobile Hurdle" What do you dislike about Virtru Email Encryption? Sometimes, especially after a reboot, I have to activate the app again. I wish it were easier to open from my phone. There are several steps to openin MH MICHELLE H. ASSISTANT ADMINISTRATOR Small-Business (50 or fewer emp.) 3/31/2026 "100% RECOMMEND" 5/5 What do you like best about Virtru Email Encryption? WE RECENTLY STARTED USING VIRTRU. THE PROCESS WAS VERY USER FRIENDLY! Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? EMAIL ENCRYPTION IS VERY EASY TO USE. HIGHLY RECOMMEND. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? SECURE EMAILS IS A MUST FOR OUR FUND OFFICE. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 6/3/2026 "Easy to Use, Easy for Patients to Access Emails" 4.5/5 What do you like best about Virtru Email Encryption? How easy it is to use and how easy it is fo rpatients to access the emails Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? I havent been able to find any issue so far Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? Encrypting the emails correctly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Frisco M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frisco M.") FM Frisco M. Office Manager Small-Business (50 or fewer emp.) 9/16/2025 "Always been safe and secure!" 5/5 What do you like best about Virtru Email Encryption? Virtru has always helped us as a practice keep our patient's records safe and secure. As we send over any records, the detailed instructions given to patients to access there records help them feel at ease anytime we send anything over email. We use it very frequently as we do tend to assist our patients with access there their dental records at any moment. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? We do get patients who call in needing some assistance on how to view files with encrypted but the customer support that is offered helps make things easy. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? It makes sending any type of medical records via email safe and secure for both the patient and us. Allowing us to follow HIPPA at all times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AT Amit T. Head of Regional Implementations Enterprise (\> 1000 emp.) 1/4/2026 "Extremely Simple Interface with Excellent UI & UX" 5/5 What do you like best about Virtru Email Encryption? Extremely simple interface. Excellent UI & UX Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? There should be a demo on how the encryption works and what the receiver should expect so that the sender can accordingly inform the receiver to expect an email with the subject line and from email id Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? I'm able to send and receive large documents which would not have been possible over email Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 9/18/2025 "Email Encryption successes" 4/5 What do you like best about Virtru Email Encryption? I love the confidentiality Virtru provides. I am a SpEd Secretary and constantly need to communicate confidential material to other teachers, school district employees, and parents. Virtru can be trusted and it is very easy to install and use with confidence. It's a great service to use when it comes to safeguarding students sensitive data. I feel good that there is a system I can trust and is easy to use to share this data. I hate to think about being the reason sensitive data getting into the wrong hands. Thanks to Virtru I don't have to worry. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? The thing I dislike about Virtru is getting pushback from teachers that opening a Virtru encrypted email is difficult. In the majority of these situations teachers have not taken the 5 minutes to learn the system. It literally takes only a few minutes to learn Virtru and only a few extra seconds to open a secure email. The other problem I have run into is with sending large attachments/data, it sometimes takes a more time to send. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? I feel safe using Virtru. I send sensitive data multiple times daily through emails. I would hate for that data to get into the wrong hands. Virtru gives me the added security and peace of mind that this will never happen. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lexi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lexi M.") LM Lexi M. Credentailing and Records Coordinator Small-Business (50 or fewer emp.) 12/18/2025 "Effortless and Secure Document Sharing for HIPAA Compliance" 4/5 What do you like best about Virtru Email Encryption? I find it very effective for sharing secure documents while ensuring compliance with HIPAA guidelines. It makes the process straightforward and reliable. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? Virtru occasionally removes the download from my Gmail account without warning, forcing me to log in to my Virtru account and attempt to download it again. This process is quite frustrating. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? It allows me to send secure information that is HIPAA compliant to other offices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kaitlyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlyn S.") KS Kaitlyn S. scheduler Small-Business (50 or fewer emp.) 2/14/2024 "Easy to Use" 4/5 What do you like best about Virtru Email Encryption? Virtu is very easy and straight foward to use. It is also easy for the recipient to decrypt. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? something I have been having an issue is vitru corrupting my network connection mid email, so I have to restart my email all over which is inconvenient. This never used to be a problem. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? It makes it very easy to send encrypted emails to protect patient information. Review collected by and hosted on G2.com. Show More 12/18/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rileigh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rileigh K.") RK Rileigh K. 12/18/2025 "Effortless Encryption, Perfect for Confidential Emails" 5/5 What do you like best about Virtru Email Encryption? I use Virtru Email Encryption to send medical information to patients, and it solves the confidentiality problem for me. What I like most about it is that it is easy to use. The initial setup was very easy, and I would definitely recommend it to a friend or colleague with a score of 10. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? I don't like that when you click it on, you can't change the email you're sending from. It would be better if you could change the sender's email without any issues. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? I use Virtru Email Encryption to send medical information securely to patients, solving the problem of confidentiality. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Enterprise (\> 1000 emp.) 9/16/2025 "Safety and Normalcy" 5/5 What do you like best about Virtru Email Encryption? I love knowing that my patients are safe when we send emails with PHI in them. A necessary step in the field, sending out referrals can be dangerous when sent unguarded. Virtru helps to keep my patient's information private. Just install the extension, and it's like a part of your every day without feeling like an extra step. I use Virtru with almost every email I have sent, daily. It is like second nature to me now, I don't even realize it's there! But I am still thrilled about how easy it is to use, and how hard it works to protect PHI. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? On occasion, Virtru does not translate well to other users, as some offices do not use it and have issues viewing the encrypted messages. Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? HIPAA compliance is a very important part of what we do, and Virtru is amazing at keeping private information safe. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dayle B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dayle B.") DB Dayle B. Psychotherapist Small-Business (50 or fewer emp.) 12/29/2025 "Enhanced Privacy, But Needs Better Delivery" 3/5 What do you like best about Virtru Email Encryption? I like that with Virtru Email Encryption, only the intended receiver has access to the emails, which makes the communication more secure. The inclusion of a BAA (Business Associate Agreement) also adds an extra layer of security, addressing privacy concerns effectively. Review collected by and hosted on G2.com. What do you dislike about Virtru Email Encryption? Sometimes clients are not familiar and don't know how to access Virtru Email Encryption. Most often, it initially goes to spam, and they don't see it. Also, very expensive Review collected by and hosted on G2.com. What problems is Virtru Email Encryption solving and how is that benefiting you? I use Virtru Email Encryption for business correspondence that requires HIPAA compliance, ensuring privacy and security. Only the receiver has access, making it more secure. Review collected by and hosted on G2.com. 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