[ ViralSweep Reviews ](https://www.g2.com/products/viralsweep/reviews) [ ViralSweep Reviews ](https://www.g2.com/products/viralsweep/reviews) # ViralSweep Features ##### ## Campaign Creation (3) Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Builder Interface for custom design of contests. Promotion Variety Diversity of available contest types (e.g. raffles, photo contests, etc.). Show More ##### ## Distribution (7) Efficiency Overall smoothness of distribution and response collection. Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Email Distribution through email. Landing Pages Distribution on landing pages or pop-ups. Text Distribution through text (SMS). Embedding Distribution through embedding on existing sites or apps. Email Reminders Reminders sent via email Show More ##### ## Data Collection (6) Landing Pages/Web Forms Create landing pages or online forms designed to capture new leads and prospects Real-Time Analytics Analyze and gain insights into data in real-time Leads Ability to repurpose entrant information as leads. User-Generated Content Ability to repurpose entries as user-generated content (UGC) for brand marketing. Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Customizable Forms Customize contracts and forms to collect specific information Show More ##### ## Marketing Gamification (6) Templates Offers templates or examples of commonly used competition or game structures Simultaneous Competitions Allows administrator to run multiple campaigns at the same time Behaviors Ability to define and track custom user behaviors Rewards Offers a variety of different rewards for completing actions Customization Allows administrator to create custom competitions and rewards based on marketing campaigns Mobile App Mobile app or mobile optimized site allows users to participate and view scores on their mobile devices Show More ##### ## Integrations (12) CRM Integration Integration with CRM software to access and incorporate customer data Social Media Integration Integration with popular social networks for users to promote content or share their progress Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integrates with social media platforms to collect customer posts that mention or display a particular brand Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) UGC Request Automation Set up automation to request user-generated content from creators/influencers Influencer Relationship Management Manage contact details and relationships with influencer CRMs and communication tools such as in-app messaging and chat Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Contest Management Organize and manage interactive contests or challenges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Workflow Management Create, design and manage workflows for repetitive tasks Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Platform (6) Public Leaderboard Offers a public leaderboard for users to view current standings Private Leaderboard Offers a private leaderboard for administrators to view current standings Analytics Measure and report on user engagement with the platform Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Real-Time Analytics Analyze and gain insights into data in real-time Show More ##### ## Lead Monitoring (3) Features Provides features to create and manage lists of potential customers Performance Monitors form‚Äôs performance and contribution to the sales pipeline Lead Capture Automatically identify and save contact information of potential customers Show More ##### ## Data Capture (4) Mobile Records leads using different types of devices Websites Captures form submissions from existing forms on websites or landing pages Social Media Captures leads across social media channels Data Captures measurable, real customer data gathered directly from a website Show More ##### ## Analytics (1) Export/Import Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. Show More ##### ## Customization (6) Web Forms Web form that allows users to enter data that is sent and processed for different reasons Personalization Changes colors, calls to action, or form length to personalize lead capture Templates Provides pre-configured templates that can be customized by users Integration Integrates with sales and marketing software solutions to transfer lead data between them Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Show More ##### ## Visual UGC (4) Campaign Customization Provides users with tools to rebrand users’ content with creative customizations, themes, promotional elements, etc. Widget Customization Allows users to customize the UGC widget with their own logo and branding Widget Allows users to display a UGC gallery on their website Media Library Gives users a central place to store and manage UGC through folders, tags, etc. Show More ##### ## Support (2) Onboarding Provides personalized onboarding sessions to help brands get started 24/7 Client Support Provides 24/7 customer support and technical assistance through different channels like email, chat, call, and video Show More ##### ## Performance (2) UGC Analytics Gives users insights into customer behavior and campagin performance by tracking clicks, views, content metrics, and user sentiments Lazy-Loading Enables UGC galleries to intelligently load only when they are ready to be used, reducing overall page weight and improving website performance Show More ##### ## Agentic AI - Lead Capture (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Gamification (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Asynchronous Learning Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Blended Learning Supports learning paths that combine in-person classes with online/virtual courses Self-paced Learning Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Show More ##### ## Additional Functionality (192) Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Mobile Access Access software remotely via mobile devices Access Controls/Permissions Define levels of authorization for access to specific files or systems Collaboration Tools Provides a channel for team members to share media files, communicate, and work together For Creative Agencies For creative teams and agencies For eCommerce Intended to be used by online stores ROI Tracking Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Post Scheduling Schedules specific times for content to appear on social media platforms, blogs, websites etc. Segmentation Group leads or contacts based on their specific characteristics Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Marketing Calendar See past and upcoming campaigns and communications in a calendar view Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Hashtag Tracking Track the usage of certain hashtags Influencer Discovery Provide tools to search for and vet influencers within an influencer network, search engine, database, or across social networks AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Referral Tracking Log and store the source of contacts/leads Online Payments Accept and process online payment transactions Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Customer Surveys Tool to send questionnaires to customers to gauge feedback Ratings/Reviews Ratings/Reviews Content Delivery Distributing content through various platforms or channels AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Personalization Adjust communications based on previous interactions or personal preferences Keyword Tracking Track and monitor a specific set of keywords Approval Process Control Manage the process of evaluating documents or requests submitted for approval UGC Collection Collect user-generated content in the form of videos, photos, text reviews, and more Generative AI Use AI to generate content in the form of text, images, videos, etc. Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Influencer Tracking Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Customer Advocacy Encourage your customers to promote your company by providing materials, tools, and reward programs Video Editing Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Content Creation The ability to create unique content Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user API Application programming interface that allows for integration with other systems/databases Gamification Games or game-like elements to track progress and reward accomplishments Customizable Reports Alter the layout and content of reports Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Email Management Manage, store and organize emails within the system or via third-party apps Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Generative AI Use AI to generate content in the form of text, images, videos, etc. Surveys & Feedback Gauge satisfaction and receive information for improvement and success Real-Time Data Receive data and information in real time Activity Tracking Track and document all activities across devices, networks, and other systems Access Controls/Permissions Define levels of authorization for access to specific files or systems Customizable Fields Customize data fields to support various needs and use cases Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Customer History Access previous interactions or concerns to maintain customer relationships Real-Time Reporting Active reporting of data and metrics Customizable Branding Add customized logos and colors to align with company branding Widgets An extended application or connector that enables users to perform additional services with their current set of tools Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Customer Portal A website or login for customers to access information Churn Management Identify customers at risk of migration and activate strategies to retain them Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Multi-Language Manage and support multiple languages Customer Segmentation Process of dividing customers into groups based on common characteristics Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Live Chat Ability to chat online in real time Employee Engagement Tools to improve and measure employee satisfaction and involvement Assessment Management Creation, administration, and evaluation of assessments or tests Rewards Management Strategize and implement rewards for returning customers, employees and other members Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems For Sales Teams/Organizations Caters to sales teams Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For Training/Education Used for training or educational purposes Learning Management Organize and track educational activities Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Training Management Track employee/learner's progression through training programs Badge Management Create, manage, and print wearable badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Dashboard Creation Creation and customization of dashboards Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Mobile Access Access software remotely via mobile devices Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Reward Programs Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Contest Management Organize and manage interactive contests or challenges Interactive Content Allow the audience to interact or engage with the content Personalization Adjust communications based on previous interactions or personal preferences Data Import/Export Import and export data to and from software applications Progress Tracking Reporting on how each user, task or process has advanced since its initiation Lead Segmentation Divide leads into buckets based on predefined criteria and routing rules Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Multi-Campaign Manage multiple campaigns in one system Prospecting Tools Tools designed to streamline the process of lead generation and management for sales teams Customizable Fields Customize data fields to support various needs and use cases Lead Distribution Route and distribute your leads to third party buyers Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Generative AI Use AI to generate content in the form of text, images, videos, etc. Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Email Marketing Create and send email blasts/campaigns Template Management Create, save, and re-purpose templates for emails, forms, etc. Lead Nurturing Engage with a lead throughout the sales process by actively providing information Customizable Branding Add customized logos and colors to align with company branding Contact Management Manage, organize, and store contact information Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Email Management Manage, store and organize emails within the system or via third-party apps Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Customer Segmentation Process of dividing customers into groups based on common characteristics Surveys & Feedback Gauge satisfaction and receive information for improvement and success Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Lead Notifications Real-time alerts or notifications that inform teams about new leads or prospects Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Business Card/Badge Scanning Capture contact information by scanning a physical item and having the system automatically extract data from the scan Lead Generation Manage the process of attracting and converting business prospects into leads Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Autoresponders Create and automatically send premade copy in response to customer messages Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors API Application programming interface that allows for integration with other systems/databases Forms Management Store, manage and track all forms in a centralized location Visitor Tracking Track visitors and purpose of visits Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Campaign Analytics Track and interpret campaign performance metrics Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Campaign Planning Plan and strategize marketing campaigns Lead Scoring Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Email Tracking Track delivered, received, and opened emails Drip Campaigns Send automated marketing emails based on user actions over a predetermined period Campaign Segmentation Group campaigns by project, client, or campaign for better management. Lead Verification/Validation Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc. Source Tracking Calendar Management Track and manage schedules and meetings via an integrated calendar Reminders Timed notification for any upcoming task, deadline, appointment, or activity Interaction Tracking Track interaction history by documenting conversations for contacts Opportunity Management Track all opportunities for potential sales and convert them into recurring revenue Sales Reports Reports specific to sales analysis for trends and strategies Document Storage Store and organize documents in a centralized system Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user For Sales Teams/Organizations Caters to sales teams Sales Forecasting Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Workflow Management Create, design and manage workflows for repetitive tasks Task Management Create, manage and track all task activities and progression Promotions Management Design, communicate, and distribute incentives to perform a specific action Awards Management Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. Access Controls/Permissions Define levels of authorization for access to specific files or systems Electronic Submission Blind Judging Skills Contests (Photo, Essay, Design, etc) Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Judging Management Choose winners for contests, promotional events, games, or sweepstakes via voting, polls, random selection, etc. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Entry Fee Processing Lead Generation Manage the process of attracting and converting business prospects into leads For Marketers For the intention to be used by marketing teams Fraud Detection Identify and prevent suspicious activity Forms Management Store, manage and track all forms in a centralized location CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Progress Tracking Reporting on how each user, task or process has advanced since its initiation Data Import/Export Import and export data to and from software applications API Application programming interface that allows for integration with other systems/databases Single Sign On Allow users to access multiple services after entering their login credentials once Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Customizable Branding Add customized logos and colors to align with company branding Entrant Management Scoring Automatically calculate score after the assessment Commenting/Notes Leave comments and notes on documents for others to view Workflow Management Create, design and manage workflows for repetitive tasks Document Review Review and analyze existing information across documents Entry Management Manage entry processes via custom forms Real-Time Data Receive data and information in real time Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement Generative AI Use AI to generate content in the form of text, images, videos, etc. Sweepstakes Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Tracking Track and document all activities across devices, networks, and other systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Categorization/Grouping Organize and group data or items based on various criteria Electronic Payments Electronically collect payments for goods or services SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Show More ## 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