---
title: ProFM Reviews
meta_title: 'ProFM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ProFM works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# ProFM Reviews
**Vendor:** ArchiFM  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About ProFM
The ProFM Helpdesk system is an easy-to-use breakdown reporting and maintenance management system for facilities maintenance or operating services.




## ProFM Reviews
  ### 1. Wide range of uses and great format

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maegan C. | Advocate, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 14, 2022

**What do you like best about ProFM?**

The ease and organization of the programs

**What do you dislike about ProFM?**

It could be made more user (first time especially) users.

**What problems is ProFM solving and how is that benefiting you?**

It helps keep our data current and training up to date

  ### 2. The information and systems are very helpful and worthwhile

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mae M. | Advocate I, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about ProFM?**

The printed study guides were comprehensive and great

**What do you dislike about ProFM?**

There really isn't anything bad or negative about ProFM

**What problems is ProFM solving and how is that benefiting you?**

It has improved my career and at such a reasonable cost.



- [View ProFM pricing details and edition comparison](https://www.g2.com/products/vintocon-profm/reviews?open_modal_url=%2Fproducts%2Fvintocon-profm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fvintocon-profm%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-05+19%3A10%3A03+-0500&secure%5Bsession_id%5D=4de1f780-f0a7-4c47-a895-ea63d3d52559&secure%5Btoken%5D=7d64e226f04651846c49fa1324d84ebef9db4785db11c9d6c79de685c612a477&format=llm_user)

## ProFM Features
****
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics

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