--- title: VinSolutions Connect CRM Reviews meta\_title: 'VinSolutions Connect CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how VinSolutions Connect CRM works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Automotive url: https://www.g2.com/categories/automotive --- # VinSolutions Connect CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by VinSolutions Connect CRM but has limited features. Are you part of the VinSolutions Connect CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 6,500 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase. Founded in 2006 and headquartered in Mission, Kansas, VinSolutions fosters dealership success by providing a fully customizable suite of solutions, including equity mining, market pricing and desking tools, combined with the continuous, personal support of a designated Performance Manager. VinSolutions is OEM certified by every major manufacturer and is Autosoft, CDK, Reynolds & Reynolds and Dealertrack DMS certified. * * * Seller [Cox Automotive](https://www.g2.com/sellers/cox-automotive) Discussions [VinSolutions Connect CRM Community](https://www.g2.com/products/vinsolutions-connect-crm/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Chrissy Reddick Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months [ View More Pricing Information ](https://www.g2.com/products/vinsolutions-connect-crm/pricing) ## Top-Rated Alternatives [ ![CDK](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CDK") CDK 4/5(116) ](https://www.g2.com/products/cdk/reviews) [ ![PERQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PERQ") PERQ 4.6/5(62) ](https://www.g2.com/products/perq/reviews) [ ![DealerCenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DealerCenter") DealerCenter 4.6/5(37) ](https://www.g2.com/products/dealercenter/reviews) [ View All Alternatives ](https://www.g2.com/products/vinsolutions-connect-crm/competitors/alternatives) ## User Insights Average based on 109 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## VinSolutions Connect CRM Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Autodeals Dealer Management Software ](https://www.g2.com/products/autodeals-dealer-management-software/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dealertrack DMS ](https://www.g2.com/products/dealertrack-dms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") vAuto Provision ](https://www.g2.com/products/vauto-provision/reviews) Show More CB Cheryl B. BDC Manager Mid-Market (51-1000 emp.) 4/30/2026 "Intuitive CRM, Great for Managing Leads and Follow-Ups" 4.5/5 What do you like best about VinSolutions Connect CRM? As an administrator of VinSolutions Connect CRM for my dealership, I find it very easy to do the setups and manage the processes. The templates are easy to manage and not overly complicated. Some people might call it an older platform, but I see it as a basic and very intuitive platform. Managing my team with a high volume of leads, the follow-ups feature allows them to pace themselves throughout the day and prioritize the most important tasks. The initial setup was very simple, and the VinSolutions implementation team provided support throughout the process, even launching us remotely during COVID, which went very smoothly. The training is on point, and bringing new users up to speed is easy as the system is intuitive and doesn't change too often, making it familiar to everyone. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? My biggest concern is with the reporting area. There are some legacy reports that are very basic and not drill downable, which is very important. The layout and font are hard to read. We prefer the style of the newer reports; they're drill downable and easier to read visually. We don't care for the legacy areas. The outdated reports are functionally hard to use. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? I use VinSolutions Connect CRM to organize our follow-ups beyond human capability, store templates, document deals, and manage our leads efficiently, ensuring our team can focus on selling vehicles. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Freddy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freddy A.") FA Freddy A. Fleet & Equipment Operations Coordinator Mid-Market (51-1000 emp.) 4/28/2026 "Convenient, User-Friendly CRM for Car Sales" 5/5 What do you like best about VinSolutions Connect CRM? I find VinSolutions Connect CRM easy to navigate, which makes it very convenient for handling tasks. I love that I can text, email, and call directly through the website, allowing me to reach out to clients with ease. It’s great that I can send an email or text in 20 seconds or less, and the automated emails and scheduling features are especially useful. Additionally, I think the setup process was very easy and straightforward. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? None, I think the software is great Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? VinSolutions Connect CRM helps me reach out to clients with ease. It's convenient and easy to use, allowing me to send emails and texts quickly. I can even automate emails and schedule sending. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Aamir B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aamir B.") AB Aamir B. President Small-Business (50 or fewer emp.) 4/28/2026 "Easy to Use with All the Essential Tools" 5/5 What do you like best about VinSolutions Connect CRM? Easy to to use, has all the important tools needed Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? They could improve their AI features better. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Making sure we stay in touch with our big customer base. Reminders. Etc Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 1/22/2026 "Happy Using Vin Solutions" 5/5 What do you like best about VinSolutions Connect CRM? It was easy to integrate with our other programs and daily operations. Vin Solutions is easy to use and their support is very helpful. we are able to keep track of communications with customers, insert notes for other employees to see as well. We also utilize their email marketing through the AMP program. Most of our employees use Vin Solutions every day. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? I haven't ran into any issues or had any problems. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? The AMP program is wonderful to help with automating marketing emails for us to send to our customers as well as text marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chris J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris J.") CJ Chris J. Sales Professional Automotive Mid-Market (51-1000 emp.) 10/2/2025 "It is simple to use..." 4.5/5 What do you like best about VinSolutions Connect CRM? It is simple to use. Just point and click. Tasks are ordered nicely. I use it daily for many hours. It has a really clean layout and organizes everything just where it needs to be. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? Should be able to press enter to send a text as well as control your daily tasks so they aren't on days you are closed or you are off. Seems like they would do more updates on the text side of things so you can insert the picture of what your customer is considering at that time. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Makes my follow up with my customers easy to look back and know what or where we left off. If you are looking for great notes it works really well as long as you put the information in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.") JG Justin G. Sales Consultant Mid-Market (51-1000 emp.) 8/24/2025 "Absolute Rubbish for no reason" 1.5/5 What do you like best about VinSolutions Connect CRM? Most dealers use it. It’s fairly simple enough. Straight forward. But it leaves a lot to be desired Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? it leaves a lot to be desired. Visually, functionality wise, and information for the employees. Plus it takes minimum 5 clicks to try and complete a simple task Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Dealership sales and service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS Matthew S. Internet Sales Manager Small-Business (50 or fewer emp.) 8/25/2025 "Effective CRM that handles everything we need!" 4.5/5 What do you like best about VinSolutions Connect CRM? The desking tool in Vin solutions and its compatibilty with our DMS makes my life a lot easier. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? Duplicate customers are difficult to manage Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Helps us follow up with our customer base, and manages our follow up process in a simple and efficient manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 9/30/2025 "Great CRM tool for our car dealership" 5/5 What do you like best about VinSolutions Connect CRM? Easy to keep records and update each customer. Everything is in one place. Support is very helpful. Our team uses this consistently every day. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? I don't have any complaints. We've used this for years. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Helps us keep all of our customers information in one place. Review collected by and hosted on G2.com. Show More 10/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ralph J Ludden I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ralph J Ludden I.") RI Ralph J Ludden I. Sales Consultant Small-Business (50 or fewer emp.) 1/9/2025 "Easy to use" 5/5 What do you like best about VinSolutions Connect CRM? The mobile version is just as easy to use as the desktop version and allows me to be connected to my customers 24-7. Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? The only downside I have found is it used to run a little slow at the end of the month but I haven't noticed that in a long time. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? Keeping in touch with customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite JL jennifer l. Small-Business (50 or fewer emp.) 4/4/2024 "powerful platform" 4/5 What do you like best about VinSolutions Connect CRM? I like the ways that you could customize the reports Review collected by and hosted on G2.com. What do you dislike about VinSolutions Connect CRM? I remember the first time of using it, it was confusing, the interface is kind of complicated. I wish they could make it a little bit more simple. Review collected by and hosted on G2.com. What problems is VinSolutions Connect CRM solving and how is that benefiting you? It helps car dealerships efficiently manage leads generated from various sources. it keeps us organized. And it allows us to gain insights into sales performance, lead conversion rates, marketing effectiveness, and etc.. By analyzing data and identifying areas for improvement, dealerships can make informed decisions to optimize their operations and drive growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about VinSolutions Connect CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about VinSolutions Connect CRM ](https://www.g2.com/products/vinsolutions-connect-crm/discussions/new) GU Guest User What needs improvement with VinSolutions Connect CRM to better serve automotive dealerships? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-needs-improvement-with-vinsolutions-connect-crm-to-better-serve-automotive-dealerships) GU Guest User What is VinSolutions Connect CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-vinsolutions-connect-crm-used-for) [ View all Discussions ](https://www.g2.com/products/vinsolutions-connect-crm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/vinsolutions-connect-crm/pricing) VinSolutions Connect CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89731116024b6de6f2666da73acf814e/cdk-crm.jpeg "Product Avatar Image") CDK CRM 4.4/5(77) [ Compare Now ](https://www.g2.com/compare/cdk-crm-vs-vinsolutions-connect-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_816a36aa4e3c921c2e33ef4fe12a959a/dealersocket.png "Product Avatar Image") DealerSocket 3.8/5(66) [ Compare Now ](https://www.g2.com/compare/dealersocket-vs-vinsolutions-connect-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89731116024b6de6f2666da73acf814e/cdk.jpg "Product Avatar Image") CDK 4/5(116) [ Compare Now ](https://www.g2.com/compare/cdk-vs-vinsolutions-connect-crm) ##### Categories on G2 [Car Dealer](https://www.g2.com/categories/car-dealer) ##### Explore More [What are the highest rated cloud kitchen management platforms for independent restaurant brands wanting to launch ghost kitchen operations within 30 days?](https://www.g2.com/discussions/what-are-the-highest-rated-cloud-kitchen-management-platforms-for-independent-restaurant-brands-wanting-to-launch-ghost-kitchen-operations-within-30-days)[Which vendor offers the most secure encrypted video calls?](https://www.g2.com/discussions/which-vendor-offers-the-most-secure-encrypted-video-calls)[Which grant management platforms have the highest user satisfaction ratings and strongest team adoption?](https://www.g2.com/discussions/which-grant-management-platforms-have-the-highest-user-satisfaction-ratings-and-strongest-team-adoption) [What's the best employee identity theft protection software for a 50-person company?](https://www.g2.com/discussions/what-s-the-best-employee-identity-theft-protection-software-for-a-50-person-company)[Which fleet management platforms have the strongest reputation for reliable uptime and accurate data when everything is running at full capacity?](https://www.g2.com/discussions/which-fleet-management-platforms-have-the-strongest-reputation-for-reliable-uptime-and-accurate-data-when-everything-is-running-at-full-capacity)[What platform provides detailed vulnerability reporting and analytics?](https://www.g2.com/discussions/what-platform-provides-detailed-vulnerability-reporting-and-analytics) [Show MoreShow Less](javascript:void(0);)