It is very convenient that it intergrades with the CDK DMS. It makes desking and spinning deals much easier. Review collected by and hosted on G2.com.

It often kicks you out of certain desking screens and you have to start all over. Review collected by and hosted on G2.com.

Everything is laid out and easy to find. Review collected by and hosted on G2.com.

Searching in customer base can be a pain sometimes. Review collected by and hosted on G2.com.

Activity Reports, Email Campaigns are easily accessed and managed Review collected by and hosted on G2.com.

When they updated their training modules, I wish it had been more streamlined and seamless. They also updated their user interface and changed the log in which caused problems. The need to work out bugs before releasing changes. Review collected by and hosted on G2.com.

VinSolutions is a great way to manage a customer database and purchase history for a large scale car dealership. It is easy to navigate and helps organize information in an easy way. Review collected by and hosted on G2.com.

The system can sometimes be difficult to navigate, but in the long run the software has helped us tremendously! Review collected by and hosted on G2.com.

•Offers a wide spread of reporting from Inventory to Leads

•The best Lead Source Summary of all the CRMs built for Dealerships

•Customer Support is great and will help users build dashboards/reports of any kind Review collected by and hosted on G2.com.

•Some features such as the Lead Source Summary were removed during the most recent upgrade

•Expected features may not be native to the base edition and require a special dashboard to be built for them

•Appearance is awful and navigation is confusing Review collected by and hosted on G2.com.

the tasks and how they hold you accountable Review collected by and hosted on G2.com.

I dislike how you cannot add notes from the app Review collected by and hosted on G2.com.

I like that it’s easy to navigate through all communication with the customer and holds all information on their vehicles Review collected by and hosted on G2.com.

That multiple dealerships can’t talk to each other Review collected by and hosted on G2.com.

I like the way that you are able to track customers communications with the dealership Review collected by and hosted on G2.com.

I dislike that the tasks dont always generate appropriately Review collected by and hosted on G2.com.

Tells me when inventory has sold or been reduced in price. Review collected by and hosted on G2.com.

Customers disappear. Alerts hit or miss. Review collected by and hosted on G2.com.

Very good for mining a database. Makes it easier to search for previous customers. Review collected by and hosted on G2.com.

Managers have a hard time changing anything. Involves lots of click just to make a call. Has a LOT of bugs. Review collected by and hosted on G2.com.