--- title: VinSolutions Connect CRM Reviews meta_title: 'VinSolutions Connect CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 109 reviews by the users' company size, role or industry to find out how VinSolutions Connect CRM works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 109 scale: '5' date_modified: '2026-08-07' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # VinSolutions Connect CRM Reviews **Vendor:** Cox Automotive **Category:** [Car Dealer Software](https://www.g2.com/categories/car-dealer) **Average Rating:** 4.2/5.0 **Total Reviews:** 109 ## About VinSolutions Connect CRM As the provider of Connect CRM, Connect Automotive Intelligence, and the supporting suite of Connect solutions, VinSolutions helps more than 6,500 dealers make every connection count. VinSolutions’ industry-leading tools—including customizable customer relationship management, artificial intelligence, and desking—help dealerships drive more leads, increase profits, and accelerate the path to purchase. Founded in 2006 and headquartered in Mission, Kansas, VinSolutions fosters dealership success by providing a fully customizable suite of solutions, including equity mining, market pricing and desking tools, combined with the continuous, personal support of a designated Performance Manager. VinSolutions is OEM certified by every major manufacturer and is Autosoft, CDK, Reynolds & Reynolds and Dealertrack DMS certified. ## VinSolutions Connect CRM Reviews ### 1. Good CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin R. | Sales Representative, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about VinSolutions Connect CRM?** easy to use once you get the hand of it you will use it everyday **What do you dislike about VinSolutions Connect CRM?** the app isn't that friendly. I don't even use the app. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Car Sales ### 2. Used it when I was working at BMW of bayside it was very helpful track my prospects and the p/sales **Rating:** 5.0/5.0 stars **Reviewed by:** Burc Y. | Automotive Sales/Import-Export, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2017 **What do you like best about VinSolutions Connect CRM?** Analytics and the follow up process easy to use but must train right **What do you dislike about VinSolutions Connect CRM?** Unfinished tasks daily .. make sure to finish tasks before the work day 😀 **Recommendations to others considering VinSolutions Connect CRM:** Make sure to train right how to use it . It is in fact could be very fruitful for you **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Most valuable benefits would being on top of my costumers almost breathing in sync ### 3. VIN SOLUTIONS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about VinSolutions Connect CRM?** I find Vin Solutions easy to use in that it keeps everything organized for me. **What do you dislike about VinSolutions Connect CRM?** I honestly like everything about Vin Solutions. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Keeping up to date with customer follow up. Vin Solutions helps me to keep everything organized in a professional manner. ### 4. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2018 **What do you like best about VinSolutions Connect CRM?** Very easy to use. A lot of the navigation is self explanatory. **What do you dislike about VinSolutions Connect CRM?** The visual layout and certain optionss. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Car sales calls are east to track. ### 5. Simplicity in Dealership work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2017 **What do you like best about VinSolutions Connect CRM?** Everything is in one place, versus having to open 5 different programs for 5 different departments. **What do you dislike about VinSolutions Connect CRM?** The delay in updating or lack of updating information some times. **Recommendations to others considering VinSolutions Connect CRM:** N/A **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Keeps track of calls, visits, time frames, inventory, customer data, vehicle service information, employee call logs, statistics in real time ### 6. VinSolutions Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2017 **What do you like best about VinSolutions Connect CRM?** VinSolutions is clear and easy to understand. It is a well organized application that allows me to keep customer information close and hand both on my computer and mobile device. **What do you dislike about VinSolutions Connect CRM?** There is nothing that I specifically dislike about VinSolutions. **Recommendations to others considering VinSolutions Connect CRM:** Easy to use, great CRM application. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Customer Information can easily be stored, saved, and pulled up for later use. ### 7. Vinsolutions **Rating:** 5.0/5.0 stars **Reviewed by:** Darron H. | BDC / Internet Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2017 **What do you like best about VinSolutions Connect CRM?** Easy to use CRM. Can do all marketing with the system. Equity mining tool is very helpful **What do you dislike about VinSolutions Connect CRM?** There is really nothing I dislike about using Vinsolutions. **Recommendations to others considering VinSolutions Connect CRM:** The system is one of the best in the Automotive industry. Being a member of the Cox Automotive family it integrates with all of their other venders. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** It helps us keep track of our customers. We can use it to market to all customers ### 8. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey C. | Professional Salesperson, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2016 **What do you like best about VinSolutions Connect CRM?** I like that when a customer reads my email, I get an alert right away. Also that I can see how often they check it and how long they are on there. **What do you dislike about VinSolutions Connect CRM?** The accumulating task, there should be some way for vin to read if we just sent an email , like within 24 hours so it doesn't immediately give us another email task. **Recommendations to others considering VinSolutions Connect CRM:** Learn the system, there's so many helpful tools to tap in to. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Helps me keep track of my customer base and everything that is involved with that. ### 9. Great and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2016 **What do you like best about VinSolutions Connect CRM?** What I liked about Vinsolutions was how easy the mobile app worked along side with the CRM. It was easy to keep track of my sold clients for the month and it would remind me when to make follow up phone calls. **What do you dislike about VinSolutions Connect CRM?** In regards to the Vinsolutions mobile app. If I can think of one thing I disliked about it, it would be the fact I was unable to use my camera to scan a vehicles VIN. I wold have to manually input the number into the CRM. **Recommendations to others considering VinSolutions Connect CRM:** I have used two different CRM's in the auto industry. I prefer Vin Solutions. **What problems is VinSolutions Connect CRM solving and how is that benefiting you?** Easier for me to find clients that I have had. When I have sold them and what vehicles they have purchased. ## VinSolutions Connect CRM Discussions - [What needs improvement with VinSolutions Connect CRM to better serve automotive dealerships?](https://www.g2.com/discussions/what-needs-improvement-with-vinsolutions-connect-crm-to-better-serve-automotive-dealerships) - [What is VinSolutions Connect CRM used for?](https://www.g2.com/discussions/what-is-vinsolutions-connect-crm-used-for) - [What is VinConnect used for?](https://www.g2.com/discussions/what-is-vinconnect-used-for) - [View VinSolutions Connect CRM pricing details and edition comparison](https://www.g2.com/products/vinsolutions-connect-crm/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+12%3A54%3A27+-0500&secure%5Bsession_id%5D=f5991d2a-c2a3-4415-8047-1bd84964d2e5&secure%5Btoken%5D=1edd626c21c7b8c03d83bf594b845111bfc1bec2d6d9f91d2742685d07d7a13e&format=llm_user) ## VinSolutions Connect CRM Integrations - [Autodeals Dealer Management Software](https://www.g2.com/products/autodeals-dealer-management-software/reviews) - [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews) - [vAuto Provision](https://www.g2.com/products/vauto-provision/reviews) ## VinSolutions Connect CRM Features **Additional Functionality** - QuickBooks Integration - Customer History - Real-Time Reporting - Document Storage - Customer Database - Price/Margin Management - Payment Collection - Accounting Integration - Forms Management - Quotes/Estimates - Financing Management - Third-Party Integrations - Lead Management - Invoice Management - Reporting/Analytics - Real-Time Updates - Lease Tracking - Website Management - Customizable Reports - Service Department - Website Integration - AI Copilot - Calendar Management - Inventory Tracking - Activity Tracking - Contact Database - New Car Dealer - Sales Floor Management - Barcode/Ticket Scanning - Summary Reports - Alerts/Notifications - Appointment Management - GPS - Activity Dashboard - Inventory Management - Sales Reports - Buy Here, Pay Here - Used Car Dealer - Automated Scheduling - Communication Management - Generative AI - Discount Management - Stock Management - Document Management - Customizable Forms - API - Lead Capture - Real-Time Analytics - Accounting - Reporting & Statistics - For Automotive Dealerships - Email Management ## Top VinSolutions Connect CRM Alternatives - [CDK](https://www.g2.com/products/cdk/reviews) - 4.0/5.0 (114 reviews) - [PERQ](https://www.g2.com/products/perq/reviews) - 4.6/5.0 (61 reviews) - [DealerCenter](https://www.g2.com/products/dealercenter/reviews) - 4.6/5.0 (36 reviews)