--- title: ViiBE Reviews meta\_title: 'ViiBE Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how ViiBE works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # ViiBE Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ViiBE but has limited features. Are you part of the ViiBE team? [Upgrade your plan](https://my.g2.com/viibe/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! ViiBE is Viirtue's quote-to-cash platform for white label resellers. It connects quoting, contracts, billing, tax automation, and payments into a single system, eliminating hours of administrative work while giving your clients a self-service experience they'll actually use. MSPs, VARs, and Telcos use ViiBE to launch a Unified Communications business fast and compete with the national brands, without licensing a separate billing platform or stitching together point tools. Key Features: Quoting: Build branded quotes and contracts, collect e-signatures, and convert signed deals straight into active, billable services. Automatic Variable Usage Rating: Apply usage-based pricing to any service and let ViiBE handle rating and recurring charges automatically, no manual calculation required. Tax Automation: Calculate telecom tax across jurisdictions automatically, keeping every invoice accurate and compliant without spreadsheets or third-party tax engines. Billing: Generate clean, mobile-friendly invoices on flexible billing cycles, with automated recurring charges and clear service breakdowns. Customer Payment Portal: Give clients a secure, mobile-friendly portal to view invoices, manage payment methods, and track usage on their own, cutting support tickets. Number Ordering & Porting: Search, reserve, and assign local, toll-free, and vanity numbers, and port existing numbers in, directly inside the platform. Marketing: Access ready-to-use marketing assets, messaging frameworks, and sales enablement tools that help partners position services and close deals faster. Reseller Reports: Track usage, billing, and revenue performance across your entire customer base from a single reporting view. Cloud Fax: Offer fax as a standalone service or bundled add-on, provisioned and billed through the same platform as everything else. Integrations: QuickBooks, ConnectWise, and leading CRMs, with additional integrations available on request. About Viirtue: Viirtue is a channel-driven UCaaS provider, delivering proprietary, industry-disrupting tools and AI Voice Agents to nearly 500 channel partners and resellers, serving hundreds of thousands of end users. * * * Seller [Viirtue](https://www.g2.com/sellers/viirtue) Discussions [ViiBE Community](https://www.g2.com/products/viibe/discuss) Languages Supported English Solution Type All-in-One Overview by Dan Rosenrauch Show More ## Pricing Pricing provided by ViiBE. ### ViiBE Quote to Cash Platform for Technology Service Providers $0.00 100 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/viibe/pricing) ## Top-Rated Alternatives [ ![Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Revenue Management (formerly Salesforce Revenue Cloud)") Agentforce Revenue Management (formerly Salesforce Revenue Cloud) 4.2/5(1,502) ](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) [ ![Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho CRM") Zoho CRM 4.1/5(2,947) ](https://www.g2.com/products/zoho-crm/reviews) [ ![Zoom Workplace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ View All Alternatives ](https://www.g2.com/products/viibe/competitors/alternatives) ## User Insights Average based on 39 real user reviews. Implementation Time 2 months [Log in to unlock pricing and user insights](/login) ## ViiBE Integrations (7) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise Automate ](https://www.g2.com/products/connectwise-automate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ConnectWise Integrated Services ](https://www.g2.com/products/connectwise-integrated-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CRM Implementation ](https://www.g2.com/products/crm-implementation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Bill Pay ](https://www.g2.com/products/quickbooks-bill-pay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Payments ](https://www.g2.com/products/quickbooks-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Viirtue Platform ](https://www.g2.com/products/viirtue-platform/reviews) Show More ![Peter M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter M.") PM Peter M. CTO Chief Technology Officer Small-Business (50 or fewer emp.) 7/22/2026 "Vibe’s Clean UI and Helpful Support Make It Easy to Use" 5/5 What do you like best about ViiBE? Vibe is easy to use, works, clean UI, UX, and support is helpful, especially with our latest call out to open a ticket and got to work with Mateo. He listened carefully, explained the issue I had back to me to make sure he understood correctly, then guided me through answering my questions which was very helpful and ultimately helped me win the Customer. Thank you very much Mateo! Review collected by and hosted on G2.com. What do you dislike about ViiBE? Would improve some of the navigation features to where it's a step by step intuitive guide with question mark help pop ups along the way for first timers to get things going faster. Quotes and Invoices could be a bit cleaner or more polished looking. Says all the right information which is great, but maybe a template driven proposal to quote to invoice setup would be amazing. Be nice if there were connectors to accounting systems or API connections to export data back and forth. Would be great if the Vibe portal could open in a new window within the Viirtue portal to make it a seamless connection point instead of going back and forth between both portals. Integration connectors could be listed in Vibe so we have a selling point to the customer, for example Zapier, ChatGPT, Claude, or RMM connections like Syncro would be great. This falls right into AI automation features around voice which is another selling point for customers and drives overall ROI on choosing our platform over the competition. We think these improvements over time would help with performance, value proposition, and features for IT MSP's moving to the platform. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? We struggled with delivering MSP hosted Voip solutions because of the complexity of the products, billing, and taxes. Vibe has solved a lot of these challenges for us over time and are starting to see the benefits of the platform more and more each quote and invoice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Eric D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric D.") ED Eric D. Distinctive VoIP Operations Small-Business (50 or fewer emp.) 8/5/2026 "Mobile Connect Enable Has Already Saved Us Time on Installs" 5/5 What do you like best about ViiBE? The new Mobile Connect enable feature is very helpful. That has already saved us time on installs, when unexpected users would like app access and we are already on site to help them get logged in and trained Review collected by and hosted on G2.com. What do you dislike about ViiBE? Not necessarily a ViiBE dislike, but we often have trouble adding bank account info to a Stripe wallet through ViiBE, and there doesn't always seem to be a solid error message to let us know what went wrong Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? Quoting and billing right from a single pane of glass is helpful. The CNAM request tool is also easy to use and has helped a few of our customers' experience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite WJ Wes J. Small-Business (50 or fewer emp.) 7/28/2026 "Seamless Setup and Quick Support" 5/5 What do you like best about ViiBE? I like that ViiBE answers the phone quickly and responds to tickets really fast when submitted via email. We don't experience a lot of problems, and everything tends to work really well with ViiBE. Their new AI functionality has been very helpful, and it's something unique that not a lot of our competition is using. The setup functionality is pretty easy, and the integration for everything, except for SMS, is straightforward. Review collected by and hosted on G2.com. What do you dislike about ViiBE? New feature pricing communication. Unsure proper way of billing new features, because I'm not sure what it will cost me. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? ViiBE provides quick support for troubleshooting, so we don't have a lot of issues. Their AI functionality sets us apart from competition, and the setup and integration are easy. It's great for reselling voice services, though SMS integration needs improvement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Douglas G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas G.") DG Douglas G. President Information Technology and Services Small-Business (50 or fewer emp.) 6/29/2026 "Top-Notch Support, Endless Integrations, and Game-Changing AI Features" 5/5 What do you like best about ViiBE? They provide top notch support provided by Jay-Ann Pinsay and Netsapien software at the right price. They offer a ton of integrations with the Netsapien PBX software, and all of the AI features are a great add-on to resell to clients. Review collected by and hosted on G2.com. What do you dislike about ViiBE? I have been a customer for a few months now and so far, there have been no problems. I can't find one problem with their service! Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? They provide a full access Netsapiens PBX that I can white label to resell to my clients as my own brand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite MG Masiah G. Onboarding Specialist Small-Business (50 or fewer emp.) 7/2/2026 "Stellar Support and User-Friendly Experience" 5/5 What do you like best about ViiBE? I like most about ViiBE is their support and communication with us. Glady ,Florence and Lorela are all super helpful! Every time we need to make a last minute change or make any changes, she's always there. If we ever have a question, they're always there to help us when needed. Review collected by and hosted on G2.com. What do you dislike about ViiBE? There’s nothing to dislike, since I haven’t had any complaints. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? ViiBE solves issues like porting requests, and charges and billing information. Review collected by and hosted on G2.com. Show More 7/15/2026 Current UserValidated ReviewerSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Small-Business (50 or fewer emp.) 7/2/2026 "Easy-to-Follow Menus Make Ordering Numbers and Setting Up Ports Simple" 4.5/5 What do you like best about ViiBE? Their menus are easy to follow, which makes it straightforward to do everything I need. Ordering numbers and getting ports set up is also simple thanks to the workflow they’ve put together. If I ever need assistance, people like Glady from their porting team are super helpful! Review collected by and hosted on G2.com. What do you dislike about ViiBE? Not everything I need to do is available on their site. It would be nice if there were a simple place to request SMS-only porting. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? It reduces the number of phone calls I need to make to get porting done to basically zero. Their team, especially Glady, is very helpful every step of the way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 6/29/2026 "Clean UI, Excellent UX, Reliable Performance and Strong Support" 4/5 What do you like best about ViiBE? UI is clean. UX is good. I don't have anything to say about integrations. Performance is strong, no drops or anything. I'm not involved in the pricing. Support is strong. I wasn't involved in the onboarding. Please don't bolt AI onto Viibe just because AI exists. The AI y'all added to Viirtue support actually slows down getting to support or LNP. Pointless AI is not the use case for AI! Review collected by and hosted on G2.com. What do you dislike about ViiBE? Ah, Viibe is good. Viirtue is my problem child. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? Billing by hand would be ludicrous. Having a billing portal for both us and the client makes payments and tracking much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/8/2026 "Incredible Support That Solves Issues Fast" 4.5/5 What do you like best about ViiBE? The support is incredible. Especially Steely - seems like he is always helping with tickets and ports. If we ever run into issues, the team is there to solve the problem almost immediately - via phone or email. Review collected by and hosted on G2.com. What do you dislike about ViiBE? The pricing is not the best (not the worst either). Onboarding was a bit tedious. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? Server reliability has been much better than what we had. The ability to remotely.y control our phones is awesome too. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/31/2026 "Great Service and Support with Minor Routing Issues" 4/5 What do you like best about ViiBE? I like that ViiBE has all the needed options and features for VoIP services. The service itself is great, and the support, whether it's the team or technical support, is outstanding. I find the initial setup very decent too, which made the choice to use ViiBE appealing. Review collected by and hosted on G2.com. What do you dislike about ViiBE? I experience occasional bugs, mostly routing issues. However, technical support has been able to help with it. Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? I use ViiBE for its VoIP services with great options and features. The service and technical support are outstanding. Although I occasionally face routing issues, the technical support team helps me resolve them. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Henry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Henry H.") HH Henry H. Small-Business (50 or fewer emp.) 7/21/2026 "Superior Tech Support with Some Setup Hurdles" 3.5/5 What do you like best about ViiBE? I like the professionalism of the tech support from ViiBE. Their knowledge and quick response times are impressive. Everything about ViiBE is valuable, and even though the initial setup was complicated, it was pretty easy to get used to it in the end. Review collected by and hosted on G2.com. What do you dislike about ViiBE? nothing Review collected by and hosted on G2.com. What problems is ViiBE solving and how is that benefiting you? I use ViiBE to solve cold parking issues, and I appreciate their professional tech support. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ## Pricing Options Pricing provided by ViiBE. ### ViiBE Quote to Cash Platform for Technology Service Providers $0.00 100 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/viibe/pricing) ##### ##### ViiBE Features Customer Requirements Quoting [ View More Features ](https://www.g2.com/products/viibe/features) ##### Categories on G2 [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[Quote-to-Cash](https://www.g2.com/categories/quote-to-cash) ##### Explore More [Top platforms for real-time ABM performance monitoring](https://www.g2.com/discussions/top-platforms-for-real-time-abm-performance-monitoring)[What's the best e-commerce fraud protection for small online stores](https://www.g2.com/discussions/best-app-for-partner-relationship-management)[What BIM objects sources are most trusted for accuracy and model quality by structural engineers who need components that behave correctly inside analysis workflows?](https://www.g2.com/discussions/what-bim-objects-sources-are-most-trusted-for-accuracy-and-model-quality-by-structural-engineers-who-need-components-that-behave-correctly-inside-analysis-workflows) [What unified workspace software works best for a small team that's fully or mostly remote and needs everything in one place?](https://www.g2.com/discussions/what-unified-workspace-software-works-best-for-a-small-team-that-s-fully-or-mostly-remote-and-needs-everything-in-one-place%20)[Is Blytheco worth it for Acumatica consulting?](https://www.g2.com/discussions/is-blytheco-worth-it-for-acumatica-consulting)[What is the most recommended software to boos employee engagaement in office?](https://www.g2.com/discussions/what-is-the-most-recommended-software-to-boost-employee-engagement-in-offices) [Show MoreShow Less](javascript:void(0);)