--- title: ViiBE Reviews meta_title: 'ViiBE Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 39 reviews by the users' company size, role or industry to find out how ViiBE works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 39 scale: '5' date_modified: '2026-08-07' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # ViiBE Reviews **Vendor:** Viirtue **Category:** [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash) **Average Rating:** 4.7/5.0 **Total Reviews:** 39 ## About ViiBE ViiBE is Viirtue's quote-to-cash platform for white label resellers. It connects quoting, contracts, billing, tax automation, and payments into a single system, eliminating hours of administrative work while giving your clients a self-service experience they'll actually use. MSPs, VARs, and Telcos use ViiBE to launch a Unified Communications business fast and compete with the national brands, without licensing a separate billing platform or stitching together point tools. Key Features: Quoting: Build branded quotes and contracts, collect e-signatures, and convert signed deals straight into active, billable services. Automatic Variable Usage Rating: Apply usage-based pricing to any service and let ViiBE handle rating and recurring charges automatically, no manual calculation required. Tax Automation: Calculate telecom tax across jurisdictions automatically, keeping every invoice accurate and compliant without spreadsheets or third-party tax engines. Billing: Generate clean, mobile-friendly invoices on flexible billing cycles, with automated recurring charges and clear service breakdowns. Customer Payment Portal: Give clients a secure, mobile-friendly portal to view invoices, manage payment methods, and track usage on their own, cutting support tickets. Number Ordering & Porting: Search, reserve, and assign local, toll-free, and vanity numbers, and port existing numbers in, directly inside the platform. Marketing: Access ready-to-use marketing assets, messaging frameworks, and sales enablement tools that help partners position services and close deals faster. Reseller Reports: Track usage, billing, and revenue performance across your entire customer base from a single reporting view. Cloud Fax: Offer fax as a standalone service or bundled add-on, provisioned and billed through the same platform as everything else. Integrations: QuickBooks, ConnectWise, and leading CRMs, with additional integrations available on request. About Viirtue: Viirtue is a channel-driven UCaaS provider, delivering proprietary, industry-disrupting tools and AI Voice Agents to nearly 500 channel partners and resellers, serving hundreds of thousands of end users. ## ViiBE Reviews ### 1. Vibe’s Clean UI and Helpful Support Make It Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Peter M. | CTO Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ViiBE?** Vibe is easy to use, works, clean UI, UX, and support is helpful, especially with our latest call out to open a ticket and got to work with Mateo. He listened carefully, explained the issue I had back to me to make sure he understood correctly, then guided me through answering my questions which was very helpful and ultimately helped me win the Customer. Thank you very much Mateo! **What do you dislike about ViiBE?** Would improve some of the navigation features to where it's a step by step intuitive guide with question mark help pop ups along the way for first timers to get things going faster. Quotes and Invoices could be a bit cleaner or more polished looking. Says all the right information which is great, but maybe a template driven proposal to quote to invoice setup would be amazing. Be nice if there were connectors to accounting systems or API connections to export data back and forth. Would be great if the Vibe portal could open in a new window within the Viirtue portal to make it a seamless connection point instead of going back and forth between both portals. Integration connectors could be listed in Vibe so we have a selling point to the customer, for example Zapier, ChatGPT, Claude, or RMM connections like Syncro would be great. This falls right into AI automation features around voice which is another selling point for customers and drives overall ROI on choosing our platform over the competition. We think these improvements over time would help with performance, value proposition, and features for IT MSP's moving to the platform. **What problems is ViiBE solving and how is that benefiting you?** We struggled with delivering MSP hosted Voip solutions because of the complexity of the products, billing, and taxes. Vibe has solved a lot of these challenges for us over time and are starting to see the benefits of the platform more and more each quote and invoice. ### 2. Mobile Connect Enable Has Already Saved Us Time on Installs **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Distinctive VoIP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about ViiBE?** The new Mobile Connect enable feature is very helpful. That has already saved us time on installs, when unexpected users would like app access and we are already on site to help them get logged in and trained **What do you dislike about ViiBE?** Not necessarily a ViiBE dislike, but we often have trouble adding bank account info to a Stripe wallet through ViiBE, and there doesn't always seem to be a solid error message to let us know what went wrong **What problems is ViiBE solving and how is that benefiting you?** Quoting and billing right from a single pane of glass is helpful. The CNAM request tool is also easy to use and has helped a few of our customers' experience ### 3. Seamless Setup and Quick Support **Rating:** 5.0/5.0 stars **Reviewed by:** Wes J. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about ViiBE?** I like that ViiBE answers the phone quickly and responds to tickets really fast when submitted via email. We don't experience a lot of problems, and everything tends to work really well with ViiBE. Their new AI functionality has been very helpful, and it's something unique that not a lot of our competition is using. The setup functionality is pretty easy, and the integration for everything, except for SMS, is straightforward. **What do you dislike about ViiBE?** New feature pricing communication. Unsure proper way of billing new features, because I'm not sure what it will cost me. **What problems is ViiBE solving and how is that benefiting you?** ViiBE provides quick support for troubleshooting, so we don't have a lot of issues. Their AI functionality sets us apart from competition, and the setup and integration are easy. It's great for reselling voice services, though SMS integration needs improvement. ### 4. Top-Notch Support, Endless Integrations, and Game-Changing AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas G. | President, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** They provide top notch support provided by Jay-Ann Pinsay and Netsapien software at the right price. They offer a ton of integrations with the Netsapien PBX software, and all of the AI features are a great add-on to resell to clients. **What do you dislike about ViiBE?** I have been a customer for a few months now and so far, there have been no problems. I can't find one problem with their service! **What problems is ViiBE solving and how is that benefiting you?** They provide a full access Netsapiens PBX that I can white label to resell to my clients as my own brand. ### 5. Stellar Support and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Masiah G. | Onboarding Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about ViiBE?** I like most about ViiBE is their support and communication with us. Glady ,Florence and Lorela are all super helpful! Every time we need to make a last minute change or make any changes, she's always there. If we ever have a question, they're always there to help us when needed. **What do you dislike about ViiBE?** There’s nothing to dislike, since I haven’t had any complaints. **What problems is ViiBE solving and how is that benefiting you?** ViiBE solves issues like porting requests, and charges and billing information. ### 6. Easy-to-Follow Menus Make Ordering Numbers and Setting Up Ports Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about ViiBE?** Their menus are easy to follow, which makes it straightforward to do everything I need. Ordering numbers and getting ports set up is also simple thanks to the workflow they’ve put together. If I ever need assistance, people like Glady from their porting team are super helpful! **What do you dislike about ViiBE?** Not everything I need to do is available on their site. It would be nice if there were a simple place to request SMS-only porting. **What problems is ViiBE solving and how is that benefiting you?** It reduces the number of phone calls I need to make to get porting done to basically zero. Their team, especially Glady, is very helpful every step of the way. ### 7. Clean UI, Excellent UX, Reliable Performance and Strong Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** UI is clean. UX is good. I don't have anything to say about integrations. Performance is strong, no drops or anything. I'm not involved in the pricing. Support is strong. I wasn't involved in the onboarding. Please don't bolt AI onto Viibe just because AI exists. The AI y'all added to Viirtue support actually slows down getting to support or LNP. Pointless AI is not the use case for AI! **What do you dislike about ViiBE?** Ah, Viibe is good. Viirtue is my problem child. **What problems is ViiBE solving and how is that benefiting you?** Billing by hand would be ludicrous. Having a billing portal for both us and the client makes payments and tracking much easier. ### 8. Incredible Support That Solves Issues Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about ViiBE?** The support is incredible. Especially Steely - seems like he is always helping with tickets and ports. If we ever run into issues, the team is there to solve the problem almost immediately - via phone or email. **What do you dislike about ViiBE?** The pricing is not the best (not the worst either). Onboarding was a bit tedious. **What problems is ViiBE solving and how is that benefiting you?** Server reliability has been much better than what we had. The ability to remotely.y control our phones is awesome too. ### 9. Great Service and Support with Minor Routing Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2026 **What do you like best about ViiBE?** I like that ViiBE has all the needed options and features for VoIP services. The service itself is great, and the support, whether it's the team or technical support, is outstanding. I find the initial setup very decent too, which made the choice to use ViiBE appealing. **What do you dislike about ViiBE?** I experience occasional bugs, mostly routing issues. However, technical support has been able to help with it. **What problems is ViiBE solving and how is that benefiting you?** I use ViiBE for its VoIP services with great options and features. The service and technical support are outstanding. Although I occasionally face routing issues, the technical support team helps me resolve them. ### 10. Superior Tech Support with Some Setup Hurdles **Rating:** 3.5/5.0 stars **Reviewed by:** Henry H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ViiBE?** I like the professionalism of the tech support from ViiBE. Their knowledge and quick response times are impressive. Everything about ViiBE is valuable, and even though the initial setup was complicated, it was pretty easy to get used to it in the end. **What do you dislike about ViiBE?** nothing **What problems is ViiBE solving and how is that benefiting you?** I use ViiBE to solve cold parking issues, and I appreciate their professional tech support. ### 11. Intuitive, Interactive, Easy-to-Use — Perfect for Whitelist Resellers with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** Their platform is intuitive, interactive, and easy to use. Makes being a whitelist resellelr easy. And the support is good. **What do you dislike about ViiBE?** The ramp up period and thereafter ☹️😅😂 **What problems is ViiBE solving and how is that benefiting you?** Being a reseller. Bringing solutions. ### 12. Responsive Support with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2026 **What do you like best about ViiBE?** I really like that they're very responsive and provide helpful insights when I need them. I appreciate that the customer service always gives me information on how to improve my process and also provides training on how to improve my knowledge of the platform. The initial setup was very easy. Representatives like El John Bacongco make resolving my issues smooth and quick. **What do you dislike about ViiBE?** I wish there were some more tools to help me provide when the auto provisioning is working or not. **What problems is ViiBE solving and how is that benefiting you?** ViiBE helps resolve customer phone line issues by guiding me through reconnections. They provide responsive and helpful insights when needed. ### 13. Easy to Resell with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about ViiBE?** Easy to resell, and the support team responds well to tickets. **What do you dislike about ViiBE?** Nothing really comes to mind right now. If I had to suggest one thing, it would be adding more self-help options so I can find answers on my own when I need them. **What problems is ViiBE solving and how is that benefiting you?** I sell VOIP solutions, and they are my provider. ### 14. Easy Billing Access and Effortless Report Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about ViiBE?** its very easy to access billing information and easy to generate reports. Agents like Lorela help with with the easy creation and submission of ports **What do you dislike about ViiBE?** wish the LNP section supported Canadian numbers **What problems is ViiBE solving and how is that benefiting you?** solving of the multi user SMS DID assignment will help resolve currents issues with SMS delivery ### 15. Easy to Use, Helpful Support When Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Roger B. | Telecommunications technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about ViiBE?** The platform doesn't require an MIT degree to use and help is available if needed. **What do you dislike about ViiBE?** I can't really say there's any specific thing I dislike about Viibe. There could be improvements with some things to make some things easier, but overall it's a stable portal. **What problems is ViiBE solving and how is that benefiting you?** Viibe is helping solve customer billing. ### 16. Quick Issue Resolutions with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about ViiBE?** I appreciate that ViiBE resolves issues quickly, which makes us feel good. I think the porting team is very good with regular updates. I also value the excellent response from Steel, who always helps me whenever I need support. The initial setup was pretty much easy, which I found quite convenient. **What do you dislike about ViiBE?** Call Recordings on SIP trunk to be implemented, some clients need this **What problems is ViiBE solving and how is that benefiting you?** I use ViiBE to manage VoIP client accounts, ensuring any issues are resolved quickly, which makes us feel good. ### 17. Helpful, Committed Team That Sets You Up for Success **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ViiBE?** Everyone is helpful and committed to my success **What do you dislike about ViiBE?** No dislikes at this time. I am very pleased. **What problems is ViiBE solving and how is that benefiting you?** Viibe is allowing me to offer VoIP to my community, build trust and relationships. ### 18. User-Friendly Platform with Top-Notch Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Carrier Service Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about ViiBE?** I find ViiBE to be very user friendly. The tech support and port department are top notch. Setting it up was easy. **What do you dislike about ViiBE?** N/A **What problems is ViiBE solving and how is that benefiting you?** ViiBE helps verify system functionality, resolving call audio dropping issues and is user-friendly with excellent tech support. ### 19. Viibe Delivers: Fantastic Support, Smooth Performance, and an Easy UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** Fantastic support. Performance is good, and after using it for years I think the UI is easy. **What do you dislike about ViiBE?** I suppose its always nice when things are cheaper, but Viibe is great. **What problems is ViiBE solving and how is that benefiting you?** Porting numbers is easy, purchasing numbers is easy. ### 20. Simple to Use, But Quote Overwrite Issue **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2026 **What do you like best about ViiBE?** It's pretty simple to use overall. I like the ability where we can set caller ID name and order new numbers easily. **What do you dislike about ViiBE?** {"One issue is that when you update the default terms and conditions, it rewrites previously executed quotes. That should not ever happen."} **What problems is ViiBE solving and how is that benefiting you?** I use ViiBE to communicate pricing to my customers and potential customers. ### 21. Quick, Reliable Support—Issues Resolved Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about ViiBE?** Katherine responds and resolves issues quickly. **What do you dislike about ViiBE?** There's nothing I dislike about ViiBE. They are always quick to respond and resolve issues in a timely fashion. **What problems is ViiBE solving and how is that benefiting you?** We are a reseller and customers have various issue. No matter the issue, they are resolved quickly which makes our customers happy. ### 22. Exceptional, Fast-Responding Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about ViiBE?** Customer support, and quick responsiveness to issues **What do you dislike about ViiBE?** I wish they provided more marketing support and marketing materials. **What problems is ViiBE solving and how is that benefiting you?** they are working on AI for customer applications ### 23. It is very good and it help me to solve most of the problem **Rating:** 5.0/5.0 stars **Reviewed by:** Ketan K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ViiBE?** I like most of the this of ViiBE but most beutiful thing is that, you can request and problem solving **What do you dislike about ViiBE?** Their no such dislike about Viibe. Only it take few time to complete the task **What problems is ViiBE solving and how is that benefiting you?** Ucaas all the problem solved by ViiBE, I like to recommend to every one ### 24. Enhance performance , and good productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Milan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about ViiBE?** Reports Dashboard Leads management Task creation **What do you dislike about ViiBE?** Screen recording sometimes does not work. Voice recording shows error many times . Chat system is also complicated once you re-login your chats get deleted automatically . **What problems is ViiBE solving and how is that benefiting you?** Real time data base ### 25. Best Solutions to our problems **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ViiBE?** Ticketing solution and virtual call center, Helping in sales as well as also providing expertise in call routing with knowledge management. Simple management. **What do you dislike about ViiBE?** Require training in the initial process. **What problems is ViiBE solving and how is that benefiting you?** Help in proper management of sales, Visual support ### 26. ViiBE is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Charles A. | Technical, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about ViiBE?** Viibe is a game changer. Straight from quoting to invoicing without worrying about completed telecom taxation. Viibe makes all easy while making sure your tax calculations are correct. Viibe reporting tool is another great feature - stay complaint using the available report feature. Last, I cannot forget to mention the seamless integration with QuickBooks online. With the Viirtue technical team behind Viibe and working to add more features, I definitely recommend VIIBE if you are looking for a billing system. **What do you dislike about ViiBE?** Reseller's customers still do not have access to ViiBE to see their invoices. Single sign on between the voip portal and ViiBE is currently not existing **What problems is ViiBE solving and how is that benefiting you?** Telecom Taxation. quoting and reporting ### 27. People manage application **Rating:** 5.0/5.0 stars **Reviewed by:** Manupati S. | Design Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2023 **What do you like best about ViiBE?** People manage, about their leave count and **What do you dislike about ViiBE?** Their is no such thing disliked about viibe **What problems is ViiBE solving and how is that benefiting you?** Leave application and people manage ### 28. Good experience but basics can be upgraded **Rating:** 3.5/5.0 stars **Reviewed by:** Udit C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about ViiBE?** Solutions Supporting and ticketing Resources **What do you dislike about ViiBE?** Can be better in current user friendly upgrades **What problems is ViiBE solving and how is that benefiting you?** Vibe for sales related functions and calling. ### 29. Viibe has worked quite well for us -nice and simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan F. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about ViiBE?** Most helpful thing about Viibe is the ability to create invoices on a recurring basis quickly. The system works quite well to be able to add and remove billable items quickly and the system automatically prorates additions. **What do you dislike about ViiBE?** Only downside I can think of is the ability to remove my own invoices is not an option yet. This ability will be added I have been told so I believe this will come in time. **What problems is ViiBE solving and how is that benefiting you?** The main benefit for me is the ability to create monthly recurring invoices for my clients while also rating usage for taxation purposes for telecom services. ### 30. It help me a lot in training and development of skills and interpersonal skill **Rating:** 5.0/5.0 stars **Reviewed by:** Divya B. | business development executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about ViiBE?** We see salary slip . We see pending leaves it is very helpful and I see employment details our all important details here **What do you dislike about ViiBE?** Holidays are not showing but it is very good portal to use **Recommendations to others considering ViiBE:** Yes guys go for this portal it helps a lot to management and employees who are working in the organisation very smooth business is running after using this portal **What problems is ViiBE solving and how is that benefiting you?** I find so much benefit from vibe portal how much I earn my employe I'd and all details are saved here I apply for leaves and I do not find any difficulty in portal it is very good and helpful portal ### 31. vibe makes it simpler **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh R. | Regional manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about ViiBE?** one of the best saas provisiom allows to store info to its best ui **What do you dislike about ViiBE?** user integration is not private, it can be disoriented as per the admin **Recommendations to others considering ViiBE:** byjus vedantu **What problems is ViiBE solving and how is that benefiting you?** data calibration of employees, navigation documentation ### 32. Vibe using module **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh R. | Sr manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about ViiBE?** Status update, helpful rendering systems **What do you dislike about ViiBE?** Unauthorised admin user changes reduced privacy **Recommendations to others considering ViiBE:** Yes helpfull in a wide range **What problems is ViiBE solving and how is that benefiting you?** Most of the topics covering daily pattern assessment of the user contributions ### 33. Vibe **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham M. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about ViiBE?** Description bases Attendance method Evaluation **What do you dislike about ViiBE?** Nothing to dislike Plz make ease to use **What problems is ViiBE solving and how is that benefiting you?** Helping in evaluation Examinee yourself ### 34. Viibe - Thinking of everything **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about ViiBE?** I have been in the hosted pbx space for well over 10 years and used various other billing platforms. They are all bulky, complicated and difficult to use. The team at Viirtue have listened carefully to their partners and thought of everything! The platform is easy to use and very intuitive. The quote-to-cash flows very nicely keeping us from any swivel chair work that we had to do with the "other guys". It's all in all a very nice platform. **What do you dislike about ViiBE?** While they are still rounding out some minor features, the only thing I'm truly waiting for is the online payment portion, however, I understand it's coming within a couple of weeks. **What problems is ViiBE solving and how is that benefiting you?** The consolidation of the entire engine from LNP requests to quote-to-cash makes us extremely efficient. No swivel chair activities. ### 35. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2021 **What do you like best about ViiBE?** Extremely easy to use and very intuitive. Simplifies quoting, porting & account access. We have worked with many VoIP providers and this software is by far the best in breed. **What do you dislike about ViiBE?** Very simple, no real dislikes. I am pleased with the whole product. **What problems is ViiBE solving and how is that benefiting you?** Streamlining all of our quotes, LNP request and reviewing accounts. ### 36. Makes Selling and billing for managed services easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** Intuitive and easy to use. Everything flows how it should and for being a relatively new software its insanely stable. Helped us overcome some huge inconveniences with other platforms and the dynamic usage rating is pretty cool! **What do you dislike about ViiBE?** So far so good. I have not found much to not like and you can tell the direction they are going. Any user experience stuff we just send to their support and its generally patched within a few days. **Recommendations to others considering ViiBE:** Learning center was helpful to get up and running quickly. Support is great at answering any questions **What problems is ViiBE solving and how is that benefiting you?** Really solved our challenges with taxation. Its automated and transparent from start to finish. The marketing feature is very good as well as the porting automation. ### 37. The Best Telecommunications Software I've Used Thus Far **Rating:** 5.0/5.0 stars **Reviewed by:** Robert C. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** The ease of use and how quickly we can generate a quote for a customer is amazing. Takes a fraction of the time with this software. **What do you dislike about ViiBE?** This product is relatively new therefore some desired features aren't currently available. With that said they are constantly updating the software and I know the features I am looking for are on the roadmap and will be available soon. **What problems is ViiBE solving and how is that benefiting you?** It's made our business more efficient tenfold! ### 38. Makes life super easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2021 **What do you like best about ViiBE?** For me specifically, I especially like the number porting feature. It automates creating the paperwork. Getting it submitted is very streamlined. The quoting feature in billing is also very intuitive. **What do you dislike about ViiBE?** There is nothing to dislike. So far so good! **Recommendations to others considering ViiBE:** I would definitely use the PRO version because it has streamlined the entire process for me. **What problems is ViiBE solving and how is that benefiting you?** The Viirtue team has put a ton of thought into our day to day as a VoIP vendor and streamlined/automated a lot of our processes which saves us a LOT of time. ### 39. Easy to use and very intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2021 **What do you like best about ViiBE?** All around solid system. I really like the ease of use and how fast it is. Training my team to use it was also a breeze. Really love how fast we can generate a quote for a customer. Very well done! **What do you dislike about ViiBE?** As with any system there are a few minor bugs that need fixing. But nothing major and I'm sure they are on it. **What problems is ViiBE solving and how is that benefiting you?** We gained some serious efficiencies by using this all in one platform. - [View ViiBE pricing details and edition comparison](https://www.g2.com/products/viibe/reviews?page=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+03%3A33%3A44+-0500&secure%5Bsession_id%5D=3914afd7-09b3-495a-bfd4-7525d93e7e01&secure%5Btoken%5D=ff0333ffd019ba130bf40ee2bcb183add9c144b0c6dbeb8b45caa1f7542327b0&format=llm_user) ## ViiBE Integrations - [ConnectWise Automate](https://www.g2.com/products/connectwise-automate/reviews) - [ConnectWise Integrated Services](https://www.g2.com/products/connectwise-integrated-services/reviews) - [CRM Implementation](https://www.g2.com/products/crm-implementation/reviews) - [QuickBooks Bill Pay](https://www.g2.com/products/quickbooks-bill-pay/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Payments](https://www.g2.com/products/quickbooks-payments/reviews) - [Viirtue Platform](https://www.g2.com/products/viirtue-platform/reviews) ## ViiBE Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - AI Copilot - Electronic Signature - Approval Process Control - Customer History - Workflow Management - Reminders - Automated Quoting - Price/Margin Management - Contact Management - Drag & Drop - Pricing and Cost Calculations - Calendar Management - Catalog Management - Client Portal - Discount Management - Real-Time Data - Proposal Generation - Billing & Invoicing - Generative AI - Customizable Branding - Template Management - Document Management - Estimating - Email Management - Third-Party Integrations - Reporting & Statistics - Access Controls/Permissions - Customizable Fields - CRM - Pricing Management - API - Accounting Integration - Activity Dashboard - Contract/License Management - Electronic Payments - Audit Trail - Quotes/Estimates **Customer Requirements** - Quoting - Configuration - Pricing **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Contracts** - Creation - Negotiation - Execution **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Revenue** - Invoicing - Matching - Recognition **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **Additional Functionality** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top ViiBE Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,840 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,559 reviews)